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Recensioner av Nega Bonger Hotel

4 out of 5
Nega Bonger Hotel
Woreda 06, House #433/1 Akaki, Kality, Addis Ababa

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 12 av 41 recensioner" "
8 - Bra i betyg. 22 av 41 recensioner" "
6 - Okej i betyg. 3 av 41 recensioner" "
4 - Dåligt i betyg. 4 av 41 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 41 recensioner" "

8,8/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Peder

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and friendly staff.
The hotell is ok, but the sorroundings really poor. As a tourist it is not possible to walk outsidecthe hotell. You need to grab a taxi directly on the street, the niegbourhood dont feel safe at all. The staff is amazing and the service is really good. The speed in the kitchen could be better, it takes very long time to get food. The pool are is nice but we needed to complain 3 days before the heated up the pool. Is was freezing cold in the pools. Dont expect any internet, every second of working internet is a bonus..in one week we had maximum 10 minutes of working internet. The breakfast could be better, cold food in tha cantines, but the staff do their best..
Bodde här 7 nätter i december 2018
Svar från Daniel Seyoum. 11 jan. 2019
Dear Peder, Thank you for taking your time to review our hotel. We appreciate your feedback as it helps us improve and change. Hope to be able to welcome you back in our property should you be in Addis Ababa again.

8/10 Bra

Kent

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotell utanför centrum
Trevligt hotell med fint poolområde, fina sittgrupper men ganska få solstolar.z< Vi hade rum med utsikt mot poolen vilket var bra, lugnt och tyst på natten, då den livliga trafiken var åt andra hållet. Personalen i receptionen var väldigt hjälpsam med att boka taxi och rundturer och fixa annat man frågade om. Personalen i restaurang och bar var vänliga, men maten tog tid att få trots att det endast var få som åt samtidigt när vi var där, detsamma gällde i frukosten. Frukosten var ganska spartansk med europeiskt mått mätt, men helt ok då man kunde beställa gröt och pannkakor, dock skulle man behövt hjälp med att effektivisera i köket. I SPA:t kunde man få utmärkt massage, tjejen vi beställde av kunde sin sak. Gymmet var enkelt men funkade. Rummen var rena och rymliga. Vi hade bokat shuttle när vi anlände, men den kom aldrig, dock så fick vi shuttle till flygplatsen vid hemresan. Vi bodde en vecka på hotellet och fick checka in tidigare och checka ut senare,(pga flygtiderna) utan extra kostnad. Plus för det!
Svar från Daniel Seyoum 8 maj 2018
Dear Kent, Thank you for taking the time to review our hotel. We appreciate your feedback and always look forward to welcoming you back in our hotel.

4/10 Dåligt

Cyrus

Affärsresenär
Gillade inte: Personal och service
1. No WiFi for 4 out of 5 days stayed. No concrete effort by management to resolve it despite numerous complaints. 2. Basic breakfast menu 3. No mosquito net provided in standard room.
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

Biniyam

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excellent property, with really Western style hotel rooms. Much cleaner than the ones I have seen in Los Angeles. Everything was kept clean and the staff were very nice. It is worth for the money. The only issue is with the food. So much oil on the food gave me diarrhea all night long. Would probably not eat any food with oil based.
Bodde här 2 nätter i oktober 2021

4/10 Dåligt

Verifierad resenär

Bodde här 2 nätter i januari 2021

8/10 Bra

Alain

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Séjour à Addis Abeba
Très convenable
Bodde här 1 natt i november 2019
Svar från negabonger hotel customer relations 27 dec. 2019
Thank you for sharing your review. We are glad that you stayed at our hotel. Looking forward to seeing you again.

8/10 Bra

Ghennet

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i oktober 2019

10/10 Fantastiskt

Verifierad resenär

Bodde här 5 nätter i augusti 2019

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
lovely friendly staff throughout the property. Great value for money and a really good breakfast and restaurant. I can highly recommend this hotel and appreciate the effort that goes into having an enjoyable stay. Not that it is perfect, the wi-fi is an issue but then maybe that is true throughout the whole country? Mosquito nets would be useful or a fan?
Bodde här 14 nätter i juli 2019
Svar från nega bonger hotel customer relations 27 dec. 2019
Thank you for your review, We are pleased that you stayed at our hotel. We will work on your feedback and make your next trip delightful. Looking forward to seeing you soon.

8/10 Bra

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good except for issues with lack of hot water, or even warm water.
Bodde här 6 nätter i juli 2019

8/10 Bra

Verifierad resenär

Bodde här 2 nätter i juni 2019

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff and the hotel manager was very friendly and helpful.
Bodde här 5 nätter i juni 2019

10/10 Fantastiskt

EtaTodd, Atlanta, GA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Decor. Cleanliness, staff, breakfast choices location. And price. I will go stay again!
Bodde här 4 nätter i juni 2019

4/10 Dåligt

Lindy, Australia

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The property was severely misrepresented on internet. The only advantage was it was not in centre of city and thus quieter place to stay However wifi was almost non existent, no Airconditioning, very poor hot water/shower, overpriced food/ breakfast. Even menu given showed 1 price and charged at much higher price with different prices trying to be charged on different occasions Very unfriendly and poorly trained staff particularly reception and management level. This property is only a 2-3 star property and should be represented as this on your website
Bodde här 8 nätter i maj 2019

8/10 Bra

Verifierad resenär

Bodde här 4 nätter i maj 2019

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the bed, robe, patio... The staff were all courteous and helpful. I was connected with a reliable and reasonable Uber driver who even lemt me a cellphone to use for pickup.
Bodde här 3 nätter i maj 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 2 nätter i maj 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a beautiful hotel. My kids loved the pools and the playset. My husband and I loved the gym. Staff is very friendly. Food was great. Our room was large, beautiful and clean. We would definitely stay there again!
Bodde här 2 nätter i april 2019

8/10 Bra

Verifierad resenär

Bodde här 3 nätter i april 2019

4/10 Dåligt

Verifierad resenär

Reste med familj och småbarn
Gillade inte: Renlighet
I will never stay at thia hotel again, and do not recommend that anyone else does either. There are so many good hotels in Addis Ababa to choose from and this unfortunately, is not one of them. When I checked in, the staff person tried to charge my card again even though my room was already paid for through Expedia. He then proceeded to tell me that my booking was without breakfast included and that l would have to pay for this as well. My booking did indeed include my breakfast. I got to me and my children's booked suite and it smelled of cigarette smoke, so I requested another room. They downgraded our room (which was a decent room, just not the one I paid for), even though I offered to pay for an upgrade. The manager kept trying to pressure me to go back into the room that smelled of smoke after the first night because it was "cleaned." As most people know, cigarette smoke cannot be cleaned out of a room in one day. I declined. Then, they tried to get me to move to "another room" which was also not an upgrade or equal to my original room. Only after complaining repeatedly to Expedia, did they offer me an upgrade for my last night which I declined because there was no reason to do this for the last night only. And furthermore, I did not want move from room to room to room on my holiday...with 2 children none the less. All I asked for was a refund in the difference of the room prices. They declined! This terrible hotel made my first experience in Ethiopia a headache.
Bodde här 3 nätter i april 2019

10/10 Fantastiskt

Mahamed

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super Hôtel à recommander
Super Hôtel à recommander. Chambres larges et propres. Personnel très gentil et disponible.
Bodde här 3 nätter i februari 2019
Svar från Daniel Seyoum 11 mars 2019
Thank You for taking your time to review our hotel. It means a lot to us.

6/10 Okej

Changwook

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
와이파이 이용하기가 너무 어려움
화장실 청결상태가 완전히 불량합니다. 천장에 페인트가 떨어지고 가장 큰 문제는 와이파이 설정이 너무 어렵습니다. 그리고 매번 TV를 켜서 설정을 해야 하고 하니 와이파이가 매우 불편합니다.
Bodde här 2 nätter i februari 2019

8/10 Bra

Cédric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hôtel à Addis
Excellent hôtel en général. Le service offert par les employés était minutieux. Le niveau d’équipement est exceptionnel pour le prix par nuitée (p. ex. gym, piscine, spa). Les chambres sont grandes et bien décorées. L’hôtel est un peu à l’écart du centre-ville (ce qui peut être positif ou négatif). Un seul point à améliorer: la piscine doit être nettoyée beaucoup plus régulièrement.
Bodde här 4 nätter i februari 2019
Svar från Daniel Seyoum 19 feb. 2019
Dear Cedric, Thank you for taking your time to review our hotel. I am glad to hear that you had a good time in our hotel. Hopefully we will get the chance to welcome you back should you be in Addis Ababa again.

6/10 Okej

Verifierad resenär

Bodde här 2 nätter i februari 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wir hatten eine Suite gebucht und bekommen. Die Räume waren sehr schön. Das Frühstück war okay.
Bodde här 1 natt i december 2018
Svar från Daniel Seyoum. 11 jan. 2019
Thank you for taking your time to review our property. I am happy to hear that you were comfortable in your room and hope to welcome you back in our hotel should you be in Addis Ababa again.

6/10 Okej

Verifierad resenär

Bodde här 5 nätter i december 2018
Svar från Daniel Seyoum. 17 dec. 2018
Thank you for taking your time to review our hotel. It means a lot to us.

8/10 Bra

PastorJohn, San Diego

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Nega Bonger Hotel is a please I would definitely return to. The staff works exceptionally hard to provide the best for their guests--which is a direction reflection of the manager--Daniel!
Bodde här 5 nätter i november 2018

8/10 Bra

Anja

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 11 nätter i oktober 2018
Svar från Daniel Seyoum. 17 dec. 2018
Dear Anja, Thank your for taking your time to review our hotel. I hope you enjoyed your stay with us. We look forward to welcoming you again.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2018
Svar från Redeit Woldegebriel 5 okt. 2018
Dear Guest, Thank you for taking the time to review your stay with us. We hope to welcome you back again soon. With Regards.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great decor, common spaces and room size (I booked a suite). Shower is excellent with lots of pressure and hot water. Breakfast was very good. Wifi is slow but typical. My only complaint is the pool is dirty. I know they are working on it but ithe pool was disappointing because our kids said it was gross and wouldn’t use it. If they fixed the pool, this place would be near perfect. I will definitely stay here again.
Bodde här 4 nätter i maj 2018
Svar från Redeit Woldegebriel 17 maj 2018
Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that few things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management.I'm looking forward to having you again in our hotel. Redeit Woldegeberiel

8/10 Bra

Kirstie, cumbria, england

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Safe and friendly place-lovely staff
A little noisy with music playing late some nights-wedding Otty but not advised of it happening prior to occasion to allow us a little warning Due to no air con had to open balcony door and got bitten badly from mosquitos-a mosquito net above beds or at door would be beneficial if no air con available
Bodde här 9 nätter i april 2018
Svar från Daniel Seyoum. 4 maj 2018
Dear Kirstie, Thank you for taking your time to review our hotel. We do appreciate your feedback. Sorry about the noise. We will definitely take your advise and see to it that we advise prior to events.

10/10 Fantastiskt

John C, Errington

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
New and comfortable hotel near Bole Airport
Clean and comfy rooms. Very nice bathroom. Good restaurant for traditional and other foods. Hearty breakfast buffet was included with hotel very friendly staff. Nice swimming pool. Gym facilities. Cozy bar for beers and drinks. Large outdoor seating areas. Low rates. The Nega Bonger is our new go to hotel in Addis.
Bodde här 1 natt i april 2018
Svar från Daniel Seyoum 17 apr. 2018
Dear John, Thank you for taking your time to review our hotel. It means a lot to us that you liked our hotel and that it's your new go to hotel. We look forward to welcoming you in our hotel again.

8/10 Bra

andrew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place at a reasonable price.
Reception was efficient and effective, with good service levels. The room is very tastefully decorated and reasonably well equipped. It was clean and well serviced. Our room faced the road and suffered significant noise levels. Rooms that face the pool would probably be better situated. The breakfast itself was pleasant although the organisation and service could be chaotic. The WiFi was very poor, but this is symptomatic of Africa's infrastructure rather than any fault of the hotel. I only mention it in order to manage future expectations. The pool area was pleasant and receives direct sunshine all day. The pool bar was sadly closed so do not count on being able to make good use of it. The hotel bar is only slightly further away though, although you might feel odd strolling through the hotel in swimming gear. The restaurant served decent food at reasonable prices. The menu was very Ethiopian, but why would anyone be foolish enough to fly half way around the world in order to eat what they can get at home. I enjoyed everything I had. The service was always friendly and generally efficient, although occasionally staff were slow to approach and the guest was left wondering whether to serve oneself or call somebody over. It was our first visit to Addis Ababa, and indeed to Ethiopia, so I have no terms of reference, but I have absolutely no reason not to stay here on a subsequent visit, and having read reviews of other hotels, this would again be my first choice.
Svar från Daniel Seyoum 2 apr. 2018
Dear Andrew, Thank you very much for taking your time to review our hotel. I am glad to hear that you had a pleasant stay in our property. I know the pool bar is not functioning at the moment but we are working on it and will be running soon. We also are working on the WIFI adding more routers and boosters recognizing the issue. We look forward to welcoming you back in our hotel next time you are in Addis Ababa. Best regards,

8/10 Bra

Jörgen, København

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fortræffeligt i forhold til landet !
Hotel uden mangler. Godt køkken - Ingen spisesteder omkring. Pragtfuld terrassehave med dejlig pool. Jævn morgenmads-buffet (efter danske forhold) men rigtig OK. Smilende, venligt og hjælpsomt personale med lidt begrænsede engelsk-kundskaber. Værelserne meget pæne, store og rene. Dejlige senge. Dejligt velfungerende badeværelse. Svingende WiFi. Fint TV med bl.a. NBC, BBC og Tele 5. Vanligt bazar-lignende og uhumsk gademiljø omkring, som hele byen. Hjælpsom reception med taxi-bestiĺing. Anbefalelsesværdigt !
Bodde här 3 nätter i mars 2018
Svar från Daniel Seyoum 17 apr. 2018
Dear Joergen, Thank you for taking your time to review our hotel. It means a lot to us to hear from our guests. We look forward to welcoming you in our hotel again.

10/10 Fantastiskt

Andréa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2018
Svar från Daniel Seyoum 27 mars 2018
Dear Andrea, Thank you for staying with us and your Feedback. We hope you enjoyed you stay with us and look forward to welcoming you back in our hotel again.

10/10 Fantastiskt

livingingermany, Germany

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel near airport
We were here December 30-January 1st. I loved the décor of the hotel and the hotel room. The staff were super friendly. The hotel is near the subway station. My son loved the pool.
Bodde här 2 nätter i december 2017
Svar från Daniel Seyoum 6 mars 2018
Dear Guest, Thank you for taking your time to give us your feedback. It means a lot to us as it helps us grow. I am so happy to hear that your son loved the pool and hope you enjoyed your stay as well. Sorry for the loud music in the bar was loud. I hope it was not such a problem but we will definitely turn it down. Hoping to have the pleasure of welcoming you in our hotel again should you be in Addis Ababa again. With best regards,

8/10 Bra

HELEN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2018

8/10 Bra

Fatima

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très belle surprise pour un hôtel à Addis-Abeba ❤️
Très bel hôtel très agréable de belles prestations comprises avec le prix de la chambre piscine, sauna, hamam et petit déjeune. Très bon rapport qualité prix au niveau du restaurant. Le massage ne coûte que 250 birrs. Le personnel est très agréable et il est aux petits soins lorsque l’on a un petit soucis technique internet ou sèche-cheveux. Avec mon époux nous avons bien apprécié notre séjour d’une semaine au calme et dans un cadre très agréable. Les points un peu négatifs sont le quartier très populaire des boutiques en faites de tôles et embouteillé aux heures de pointes mais une fois que l’on est dans l’hôtel un véritable havre de paix confortable et agréable.
Bodde här 6 nätter i februari 2018
Svar från Daniel Seyoum 13 feb. 2018
Dear Fatima, Thank you for taking your time to give us your feedback. It is much appreciated. And we look forward to welcoming back in our hotel next time you are in Addis Ababa. Best regards,

10/10 Fantastiskt

Leon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Exceptional Hotel - Very Impressive!
Excellent stay at Nega Bonger and outstanding value for money - not central its about a 15mins drive into the city (with no traffic) but cheap in cabs if needed and close by to the airport. Room quality is fantastic, lobby, restaurant and bar is stylish but kept a african feel - food was great and not expensive so excellent value for money - The pool area is great and clean, the only suggested improvement is in the day more loungers and the main pool needs to be heated it is very cold!! But a fab outside space! The steam/ sauna and spa facilities are also exceptional. The area has lots of husstle and bustle in the day/ eveninh with a local market near by and plenty of cabs outside - the tram stop to the city is also just up the road (3 minute walk). At night it is silent! I travel the world often for both work and pleasure and i must say this hotel was a lucky find - I was that impressed I even booked local friends in to stay for the night also! Well done Nega Bonger team! You have a hidden gem!
Bodde här 5 nätter i januari 2018
Svar från Daniel Seyoum. 8 feb. 2018
Dear Leon, Thank you for taking your time to give us your feedback. It means a lot and helps us grow. I am glad you enjoyed your stay in our hotel and look forward to welcoming you again if you are back in Addis Ababa again. Best regards,

10/10 Fantastiskt

Vee, London

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel very comfortable and homely
Friendly staff. Nice food good facilities, pool view and greenery. Spent 10 days there it was very nice and clean. But bring music or some entertainment with you especially if you have children. Learn to speak Amharic this will help a lot. Simple greeting so you can communicate with them.
Bed is very comfortable
Shower
Bodde här 10 nätter i juli 2017

10/10 Fantastiskt

nice hotel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel.
Staff were friendly and helpful. Mananger very concearned about mistakes being made which is outstanding. Nice hotlel.
Bodde här 5 nätter i juni 2017