Reception

Recensioner av Hampton Inn Knoxville - Airport

2.5 out of 5
Hampton Inn Knoxville - Airport
148 International Ave., Alcoa, TN

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 312 av 593 recensioner" "
8 - Bra i betyg. 178 av 593 recensioner" "
6 - Okej i betyg. 47 av 593 recensioner" "
4 - Dåligt i betyg. 33 av 593 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 593 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,2/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

6/10 Okej

Tammy

Gillade: Renlighet och boendets skick och faciliteter
There was a dead bird between my parking space and the next upon my arrival. On my way out to dinner, I asked Trey at the front desk if he would put on some gloves and remove the poor bird so it didn't get squashed. Upon my return, the bird was still there, so I dispsed of it. There is no towel rack or hooks in bathroom to hang towels or wash cloths for drying. This makes no sense to me, especially since I prefer to use my towel multiple times. I discovered a queen fitted sheet had been put on my king size mattress when the corners were pulling off. Initially, I thought perhaps the sheet was put on the wrong direction. After a personal attempt to re-make the bed, it was evident the incorrect size fitted sheet was used. I called the front desk to ask that the correct size sheet be dropped by housekeeping the next day. Trey said he'd made note of it for housekeeping. There was a king-sized fitted sheet on the bed when I returned the next day. You can bet that is something I will be checking on all hotel beds! Breakfast fare was wonderful and varied , and I appreciated that bottles of water were offered to guests at the front desk.
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Christine, Johnson City

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very few channels on TV. Breakfast was just okay. Otherwise, the hotel was nice. Very clean.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

William

Gillade: Renlighet
Great place close to the airport.
Bodde här 1 natt i maj 2024

4/10 Dåligt

Daylee

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
The room wasn’t clean. Hair in the bathroom and food crumbs on the floor. This is right next to the airport so the planes taking off sound like they go right over the hotel.
Bodde här 1 natt i april 2024

8/10 Bra

Cathy

Gillade: Renlighet, personal och service och bekvämligheter
Trey was handling the busy front desk alone but still worked nicely And friendly telling us our reservation had been canceled by Expedia. We were a still able to get a nice room. Property in the process of renovating... a nice stay and good breakfast.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Deborah

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Yuen Fai

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Newly renovated. Spacious.
Bodde här 1 natt i april 2024

8/10 Bra

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

Joseph

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was close to the airport and lots of food options.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Noriko, Kobe

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
滞在時のロビースタッフの皆さんが親切で感じが良く、海外に不慣れでしたが助かりました。
Bodde här 1 natt i mars 2024

8/10 Bra

Mark

The lobby was under construction. No vending or ice machines on my floor. Or anywhere…per policy, I received new towels, the bathroom was in order, but no one made the bed. The fitted sheets did not fit the bed. The containers on the walls (soap etc.) were convenient, but I was concerned about the contents and the frequency with which the containers were cleaned. Thank you.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Lisa

Bodde här 1 natt i mars 2024

8/10 Bra

Jenna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place to stay, expensive pet fee $75. Currently renovating (great) but parking limited due to construction equipment
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Elizabeth

Reste med familjen
Arrived around 9p beds were not made has to get linens and make our own beds. I expect more from Hampton Inn
Bodde här 1 natt i mars 2024

4/10 Dåligt

Melanie

Gillade inte: Personal och service
For a Hampton Inn, I was not impressed. The lady that checked us in ended up checking someone else into our room the second day. I found out when I asked for towels and gave her my room number. She said I was a no-show. What? She had checked me in the day before! I was in a hurry, so I asked her to please not let someone else into my room and please have the towels put in the room. She didn't even do that. She had an attitude like I had done something wrong. The lobby was not a typical Hampton Inn set-up. We didn't even bother having breakfast there. One of the elevators got stuck while we were there. The room was ok. Nothing special.
Bodde här 2 nätter i mars 2024

8/10 Bra

Dean

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quiet and clean some remodeling going on our closet door was a barn door and was not in the right position to be operational
Bodde här 1 natt i mars 2024

6/10 Okej

Lisa, Vineland

Reste i grupp
!
Bodde här 1 natt i mars 2024

8/10 Bra

julio

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

ERIK

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Safe, clean.,quite
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

William, Knoxville

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Doing a full renovation and new look is really nice.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Newly renovated. Excellent.
Bodde här 1 natt i februari 2024

6/10 Okej

Keith

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The property is under renovation and the new rooms look great… But the lobby area and the lack of ice & drink machines during the renovation was negative for our trip
Bodde här 1 natt i januari 2024

8/10 Bra

Athony

Gillade: Renlighet och personal och service
The staff & service was the star here. My room was nice and clean. The place was under a remodel. It should be much better once completed.
Bodde här 1 natt i januari 2024

8/10 Bra

Roberta

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Property was close to airport, only rated lower due to construction, but that was not an issue for us.
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

LaCrietia

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

James

Bodde här 1 natt i januari 2024

4/10 Dåligt

Melba

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
This place is a total mess, construction on the lobby, elevators malfunctioning, dust and construction things around the entire first floor, the receptionist is seating on a desk in front of the elevators like an old school teacher, this place shouldn't been open on those conditions,
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Sydney

Bodde här 1 natt i december 2023

4/10 Dåligt

Louise

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

4/10 Dåligt

Matteo

Affärsresenär
Gillade inte: Personal och service och bekvämligheter
The breakfast was horrible and staff was not organized
Bodde här 3 nätter i december 2023
Svar från Hampton Inn Knoxville Airport 22 dec. 2023
Thank you for your feedback. While we are under renovation, we are striving to provide the best possible experience for our guests. We will use your feedback to improve our guest experience and hope that you visit us once renovations are completed.

6/10 Okej

Tai Wah Rosanna

Gillade: Personal och service
Bodde här 1 natt i december 2023

8/10 Bra

Leslie

Bodde här 2 nätter i november 2023
Svar från Hampton Inn Knoxville Airport 22 dec. 2023
Thank you for your feedback.

10/10 Fantastiskt

Topanga

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
i was worried when we first walked in due to the construction, but i was very pleased when we got to our room. very very clean! the room was also very nice! would definitely stay here again!
Bodde här 1 natt i november 2023
Svar från Hampton Inn Knoxville Airport 22 dec. 2023
Thank you for your feedback. We appreciate your business and will share your feedback with our staff.

10/10 Fantastiskt

Sandra

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room was Very comfortable and clean. It's undergoing some remodeling which will make this hotel even better. Good service and good breakfast. Shuttle service to the airport very good and punctual.
Bodde här 2 nätter i oktober 2023

8/10 Bra

David

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
I have stayed at this Hampton several times as it is close to my Alcoa office. The endless construction is beginning to wear on me however. I'm tired of smelling paint and other odors all the time and being totally honest, the quality of the new construction isn't the best - very sloppy work. Hopefully it'll get better as it is a convenient place to stay.
Svar från Hampton Inn Knoxville Airport 22 dec. 2023
Thank you for your feedback. We are working as quickly and efficiently as possible to ensure our guests have the best experience possible. While we understand that renovations are not fun, we want to provide you, and all of our guests. the best product possible. We appreciate your business and will share this feedback with our staff.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Still under construction. Not their fault.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Alain

Bodde här 1 natt i oktober 2023
Svar från Hampton Inn Knoxville Airport 22 dec. 2023
Thank you for your feedback.

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Ok, but needs cleaning
Stayed just one night as our plane got in late. We need a place to crash overnight until continuing on the next day. I understand but they’re doing construction. However, the cleanliness that we had an issue with was not due to construction. It was the hair in the showers and the yellow brown streaks on the shower walls, those just kind of made us go ewwww.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Angel L

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Michael

Bodde här 1 natt i oktober 2023

8/10 Bra

Dale

Reste i grupp
Gillade: Personal och service och bekvämligheter
The property is being refreshed so there are workers and equipment around the property. The rooms available were already remodeled and were very nice.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Brandy

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cleanliness
The floor that my room was on had been recently renovated. It was clean and well appointed. The courtesy breakfast offered a nice variety and was clean and well attended.
Bodde här 1 natt i juni 2023

4/10 Dåligt

Daniel

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The property is under construction. We were not aware of this! There was virtually no place to park and at one time our car was blocked in. Trash and debris is everywhere and it is very, very noisy. Our room had been renovated, but someone needs to buy these people some magic erasers and brooms because the clean up was sub par. We received no apologies, just blank stares and shrugs. Very disappointing.
Bodde här 1 natt i juni 2023

6/10 Okej

Tracey

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Clean, Friendly and quiet
We’ve stayed here numerous times and the time before this was 2 years ago and they said they were redoing the hotel. Fast forward 2 years and still not done. It’s dated but clean although the beds and pillows are the worst. Not much counter space in bathroom and not enough drawers for two people. The staff is phenomenal and they go above and beyond to help make your stay pleasant. I get their hands are tied but honestly I don’t think we will go back in 2 years.
Bodde här 7 nätter i maj 2023
Svar från Quisha 19 maj 2023
Thank you for staying with us!

10/10 Fantastiskt

Jocherri

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff
Bodde här 3 nätter i april 2023
Svar från Quisha 19 apr. 2023
Thank you for staying with us!

6/10 Okej

Marian

Bodde här 1 natt i april 2023
Svar från Quisha 29 apr. 2023
Thank you for staying with us!

8/10 Bra

William

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Quisha 19 apr. 2023
Thank you for staying with us!

10/10 Fantastiskt

Angela

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was ok need a few more options
Bodde här 2 nätter i mars 2023
Svar från Quisha 19 apr. 2023
Thank you for staying with us!