Inomhuspool, cabanor (tilläggsavgift) och parasoller

Recensioner av Hilton Alexandria Green Plaza

5 out of 5
Hilton Alexandria Green Plaza
14th of May Bridge Road, Smouha, Alexandria

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 67 av 148 recensioner" "
8 - Bra i betyg. 40 av 148 recensioner" "
6 - Okej i betyg. 23 av 148 recensioner" "
4 - Dåligt i betyg. 12 av 148 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 148 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

8,4/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Evelina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hilton Green Plaza Alexandria
En fantastisk vistelse med trevlig personal, fantastisk mat och trevlig miljö
Bodde här 4 nätter i april 2023
Svar från Aya 30 apr. 2023
Dear Ms. Abbie,Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 Fantastiskt

Mats

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell bra hotell
Bott där förut, bra läge för mina besök med jobbet!
Svar från Aya Helmy 2 mars 2021
Dear Mr. Mats, Thank you for choosing the Hilton Alexandria Green Plaza and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in our hotel in the near future. Kind regards Aya Helmy Quality Control Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Har bott där förut,vet att det funkar jättebra för oss!

10/10 Fantastiskt

Mats, Göteborg

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fräscht
Mycket bättre än förra gången,5 år sedan!

8/10 Bra

Louis

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

4/10 Dåligt

YUSUKE

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The facility was old but well organized. And al of staff were very kind but not professional.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Walid

Bodde här 1 natt i december 2023
Svar från Aya Helmy 21 dec. 2023
Dear M. Walid,Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 Fantastiskt

Walid

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property. Centrally located close to anything you need
Bodde här 7 nätter i november 2023
Svar från Aya Helmy 3 dec. 2023
Dear Mr. Walid,Thank you so much for posting your nice comments on Expedia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 Fantastiskt

Kerry

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely
Beautiful hotel by shops and and restaurants. Rooms lovely spacious and clean. Every ones services has been fantastic. ⭐️⭐️⭐️⭐️⭐️
Bodde här 1 natt i november 2023
Svar från Aya Helmy 27 nov. 2023
Dear Mr. Burns,Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 Fantastiskt

Ahmed

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel and personnel; excellent service
Excellent hotel Very good layout Practical Good size rooms Always clean Room service turnover even folded my leftover clothes on the couch. Best aspect of the hotel, are the people that work there.
Bodde här 3 nätter i november 2023
Svar från Aya Helmy 12 nov. 2023
Dear Mr. Ahmed,Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Desk reception Mirna very helpful
Bodde här 2 nätter i oktober 2023
Svar från Aya Helmy 16 okt. 2023
Dear Mr. Provenzale,Thank you so much for posting your nice comments on Expedia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 Fantastiskt

Asmaa

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed in the new part of the hotel and it was super clean and nice. The reception guy was very pleasant and helpful. The pool was very good and big and of course the shopping center in the plaza was a plus.
Bodde här 1 natt i september 2023
Svar från Aya Helmy 15 okt. 2023
Dear Ms. Asmaa,Thank you so much for posting your nice comments on Expedia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

8/10 Bra

Markus

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice Hotel in good area. Service good , rooms ok , breakfast good , just annoying a lot of childrens don't have any behavior in the restaurant. Missing service at the pool bar and also the maon bar.closed at 11:30 pm. Not really normal for a 5* Hotel.
Bodde här 2 nätter i september 2023
Svar från Aya Helmy 1 okt. 2023
Dear Mr. Brauweiler,Thank you very much for your comments on Expedia.com. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what you deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Thank you again. With my kindest regards,Aya HelmyQuality Control Manager

2/10 Väldigt dåligt

Ahmed

Gillade inte: Renlighet och personal och service
They knocked the door for no reason.
Bodde här 1 natt i september 2023
Svar från Aya Helmy 1 okt. 2023
Dear Mr. Mahmoud,Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to share with us this constructive review on Expedia.com.We greatly appreciate every feedback from our guests as we constantly strive to achieve the highest quality standards. However, based on your relatively low rating and problems mentioned here, I am concerned to find you not satisfied. Accordingly please accept our sincere apologies for any inconvenience and for failing to meet your expectations. Please rest assured that your feedback has been communicated to concerned department heads for necessary action, where applicable. As we place great value on your continued relationship with Hilton and regret the dissatisfaction of a valued guest like your good self, we are looking forward to welcoming you once again at Hilton Alexandria Green Plaza.Kindest regards,Aya HelmyQuality Control Manager

8/10 Bra

DAI HYUN

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Aya Helmy 1 okt. 2023
Dear Mr. Kim,Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regardsAya HelmyQuality Control Manager

10/10 Fantastiskt

Howard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Aya Helmy 12 nov. 2023
Dear Mr. Baranker,Thank you so much for posting your nice comments on Expdia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

8/10 Bra

Haider

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Aya Helmy 19 sep. 2023
Dear Mr. Jaddoa,Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what you deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Thank you again. With my kindest regards,Aya HelmyQuality Control Manager

10/10 Fantastiskt

TAKAKO

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ショッピングセンター内にあるホテルのため レストランやカフェもまわりにたくさんあります。 部屋は清潔で過ごしやすいです。 スタッフの対応も素晴らしいです。
Bodde här 2 nätter i september 2023
Svar från Aya Helmy 19 sep. 2023
Dear Ms. Fukuoka,Thank you so much for posting your nice comments on Expedia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 Fantastiskt

Marites

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great service
Bodde här 2 nätter i september 2023
Svar från Aya Helmy 17 sep. 2023
Dear Mr. Consengco,Thank you so much for posting your nice comments on Expedia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 Fantastiskt

Mohamed

Bodde här 2 nätter i juli 2023
Svar från Hilton Alexandria Green Plaza 14 sep. 2023
Thank you so much for staying with us! It was a pleasure having you and we are happy to see your rating and to hear you had a great stay.

10/10 Fantastiskt

HAJNA, KATY

Gillade: Renlighet, personal och service och boendets skick och faciliteter
La instacion esta buena y buen servicio.
Bodde här 3 nätter i juni 2023
Svar från Aya Helmy 29 juni 2023
Dear Ms. Hajna,Thank you so much for posting your nice comments on Expedia.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 Fantastiskt

Yousef

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It's inside the plaza a lot of shopping and cafe's Which is great
Bodde här 5 nätter i juni 2023
Svar från Aya Helmy 8 juni 2023
Dear Mr. Yousef,Thank you so much for posting your nice comments on Cheap tickets. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 Fantastiskt

Abdulaziz

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Shopping
Bodde här 1 natt i juni 2023
Svar från Aya Helmy 5 juni 2023
Dear Mr. Abdul Aziz,Thank you so much for posting your nice comments on Expedia.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

6/10 Okej

Mohamed, Niles

Gillade inte: Personal och service
receptionist Was not nice at all
Bodde här 7 nätter i maj 2023
Svar från Aya Helmy 24 maj 2023
Dear Mr. Mohamed,Thank you very much for your comments on Expedia.com. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regardsAya HelmyQuality Control Manager

10/10 Fantastiskt

Harin

Bodde här 2 nätter i maj 2023
Svar från Aya Helmy 5 juni 2023
Dear Ms. Harin,Thank you so much for posting your nice comments on Expedia.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 Fantastiskt

Mohamed, Niles

Gillade: Renlighet och boendets skick och faciliteter
Very nice plce
Bodde här 3 nätter i maj 2023
Svar från Aya Helmy 14 maj 2023
Dear Mr. Mohamed,,Thank you so much for posting your nice comments on Expedia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 Fantastiskt

Francisco

Bodde här 2 nätter i april 2023
Svar från Aya Helmy 24 maj 2023
Dear Mr. Francisco,Thank you so much for posting your nice comments on Expedia.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

6/10 Okej

Huda

It was okay. It wasn’t bad but it could be better than what we found.the hotel need new modern furniture.the air freshener is going to make a big difference in the rooms and hallway of the hotel
Bodde här 4 nätter i april 2023
Svar från Aya 16 apr. 2023
Dear Ms. Huda,Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regardsAya HelmyQuality Control Manager

10/10 Fantastiskt

HEBA

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely place Super friendly staff Thanks to all from room 108 🌷🌷🌷 One of a kind architecture design Incredible location (the mall it lies within even has government services instead of going to places far to get them) Room service very attentive Lovely experience Will use it again
Bodde här 4 nätter i april 2023
Svar från Aya 16 apr. 2023
Dear Ms. Heba,Thank you so much for posting your nice comments on Expedia.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

8/10 Bra

Stephane

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Located within a shopping complex, makes for noisy surroundings. Strong cigarette odor that does not go away. Staff very nice and helpful.
Bodde här 8 nätter i mars 2023
Svar från Aya Helmy 12 mars 2023
Dear Mr. Stephan,Thank you very much for your comments on Expedia. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused from the noise and the cigarettes odor which did not meet your expectation. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regardsAya HelmyQuality Control Manager

10/10 Fantastiskt

Walid

Bodde här 5 nätter i februari 2023
Svar från Aya Helmy 5 mars 2023
Dear Mr. Walid,Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

8/10 Bra

SHERIF

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Good Value for the Price
Nice Hotel, but I do not know why they gave us a very far room, although the hotel was had very low occupancy.
Bodde här 1 natt i januari 2023
Svar från Aya Helmy 15 jan. 2023
Dear Mr. Sherif,Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 Fantastiskt

Yasser

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I liked the place, on top of a shopping mall, and a food court
Bodde här 2 nätter i september 2022
Svar från Aya Helmy 10 okt. 2022
Dear Mr. Yasser,Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

2/10 Väldigt dåligt

Jennifer

Bodde här 1 natt i september 2022
Svar från Aya Helmy 25 sep. 2022
Dear Ms. Jennifer,Thank you very much for choosing to book your stay at Hilton Alexandria Green Plaza and for taking the time to share with us your review on Hotels.com.We greatly appreciate every feedback from our guests as we constantly strive to achieve the highest quality standards. However, based on your relatively low rating, I am concerned to find you not satisfied. Appreciate to send me the details of your dissatisfaction to take if further with the concerned departments. Please accept our sincere apologies for any inconvenience and for failing to meet your expectations. As we place great value on your continued relationship with Hilton and regret the dissatisfaction of a valued guest like your good self, we are looking forward to welcoming you once again at Hilton Alexandria Green Plaza.Kindest regards,Aya HelmyQuality Control Manager

8/10 Bra

DAVID

Bodde här 1 natt i augusti 2022
Svar från Aya Helmy 18 aug. 2022
Dear Mr. David, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what you deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Thank you again. With my kindest regards, Aya Helmy Quality Control Manager

8/10 Bra

Fahad

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i juli 2022
Svar från Aya Helmy 24 juli 2022
Dear Mr. Fahad, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what you deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Thank you again. With my kindest regards, Aya Helmy Quality Control Manager

4/10 Dåligt

Philip

Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
The hotel was beautiful, but the staff told me at first i didnt have a reservation- yhen when i arrived they tolf me I didnt pay but had to pay them again. Whe i produced my confirmation email they said they needed to double check and then finally said it was ok. The staff the next day allowed a very late checkout, but i feel the feeling of being scammed left a bitter taste in my mouth.
Bodde här 2 nätter i juli 2022
Svar från Aya Helmy 16 juli 2022
Dear Mr. Philip, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to share with us this constructive review on Expedia. We greatly appreciate every feedback from our guests as we constantly strive to achieve the highest quality standards. However, based on your relatively low rating and problems mentioned here, I am concerned to find you not satisfied. Accordingly please accept our sincere apologies for any inconvenience and for failing to meet your expectations. Please rest assured that your feedback has been communicated to concerned department heads for necessary action, where applicable. As we place great value on your continued relationship with Hilton and regret the dissatisfaction of a valued guest like your good self, we are looking forward to welcoming you once again at Hilton Alexandria Green Plaza. Kindest regards, Aya Helmy Quality Control Manager

8/10 Bra

richard

Gillade: Personal och service och rummets bekvämlighet
Bodde här 2 nätter i juli 2022
Svar från Aya Helmy 16 juli 2022
Dear Mr. Richard, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what you deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Thank you again. With my kindest regards, Aya Helmy Quality Control Manager

8/10 Bra

Rashed, Doha

Reste med familjen
Gillade: Renlighet och bekvämligheter
Oooo
Bodde här 4 nätter i juni 2022
Svar från Aya Helmy 16 juli 2022
Dear Mr. Rashed, Thank you very much for your comments on Expedia. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what you deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Thank you again. With my kindest regards, Aya Helmy Quality Control Manager

10/10 Fantastiskt

Mohamed

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff
Bodde här 3 nätter i juni 2022
Svar från Aya Helmy 13 juni 2022
Dear Mr. Mohamed, Thank you so much for posting your nice comments on Expedia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya Helmy Quality Control Manager

10/10 Fantastiskt

Rami

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel, classy area , nice property, staff were amazing and always there to help from cleaning staff to reception to security to guys around the pool! I enjoyed my time there and will definitely consider this hotel for my future stays in Alexandria
Bodde här 3 nätter i maj 2022
Svar från Aya Helmy 13 juni 2022
Dear Mr. Rami, Thank you so much for posting your nice comments on Expedia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya Helmy Quality Control Manager

6/10 Okej

Raphael Nhlanhla

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Average
The hotel is good and staff is very courteous. I was disappointed with the breakfast offerings. It’s no where near the Hilton hotels standard. Just different types of breads and cheese.
Bodde här 2 nätter i april 2022
Svar från Aya Helmy 27 apr. 2022
Dear Mr. Raphael, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regards Aya Helmy Quality Control Manager

10/10 Fantastiskt

Emma

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2022
Svar från Aya Helmy 27 mars 2022
Dear Ms. Emma, Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya Helmy Quality Control Manager

10/10 Fantastiskt

Hala

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Had a great time.
The hotel is clean nice service. Many restaurants. The room was very clean and the bed was comfortable. The mall is below the hotel with lots of shops a movie theater and restaurants including Pizza Hut KFC and Starbuck. The hotel is located in the center of Alexandria. The room also had a good size fridge. I had 2 rooms. My family loved it.
Bodde här 4 nätter i februari 2022
Svar från Aya Helmy 24 feb. 2022
Dear Ms. Hala, Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya Helmy Quality Control Manager

6/10 Okej

Catherine

Bodde här 2 nätter i januari 2022
Svar från Aya Helmy 24 jan. 2022
Dear Ms. Catherine, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regards Aya Helmy Quality Control Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Convenient, Clean hotel with Good service
We had a 2 night stay at the plaza. It was a pleasant experience. Even though the concierge and front desk staff couldn’t answer all of our questions, they did try. The facilities themselves are nice. Only two things to note- 1) as we had requested a non-smoking room we had quite a hike to our room (in a wing of the hotel and sort of in a basement-like area), 2) our shower door leaked water really bad since it had been improperly sealed. Other than those 2 things everything was on par with our expectations. The location is great-very conveniently located in the Green Plaza with lots of restaurants, coffee, and shopping just a stones throw away.
Bodde här 2 nätter i december 2021
Svar från Aya Helmy 23 jan. 2022
Dear Valuable Guest, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regards Aya Helmy Quality Control Manager

10/10 Fantastiskt

Islam

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2021
Svar från Aya Helmy 28 dec. 2021
Dear Mr. Islam, Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya Helmy Quality Control Manager

6/10 Okej

Ravi

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2021
Svar från Aya Helmy 28 dec. 2021
Dear Mr. Ravi, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regards Aya Helmy Quality Control Manager

10/10 Fantastiskt

Ahmed

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Spacious room sleep and shop
The room is spacious and well maintained except for the bathroom door. The hotel is located as part of a shopping mall with lots of services nearby. Paid Parking possibility is also available infront of the Hotel entrance, it costs 70EGP per night. Staff service are also professional.
Bodde här 1 natt i december 2021
Svar från Aya Helmy 19 dec. 2021
Dear Mr. Ahmed, Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya Helmy Quality Control Manager

8/10 Bra

Arno

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ok
Bon hotel, tout est conforme a la description, belle piscine intérieure et extérieure
Bodde här 3 nätter i november 2021
Svar från Aya Helmy 29 nov. 2021
Dear Mr. Arno, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what you deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Thank you again. With my kindest regards, Aya Helmy Quality Control Manager