Inomhuspool, utomhuspool och parasoller
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Recensioner av Vila Gale Cerro Alagoa Hotel

4 out of 5
Vila Gale Cerro Alagoa Hotel
Rua do Munícipio, Lote 26, Apartado 2155, Albufeira

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 236 av 530 recensioner" "
8 - Bra i betyg. 214 av 530 recensioner" "
6 - Okej i betyg. 58 av 530 recensioner" "
4 - Dåligt i betyg. 12 av 530 recensioner" "
2 - Väldigt dåligt i betyg. 10 av 530 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

6/10 Okej

Thomas

Reste i grupp
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Ingemar

Gillade: Renlighet och rummets bekvämlighet
Superfräscht hotell!
Bodde här 6 nätter i juli 2023
Svar från Tiago Afonso Pais 10 aug. 2023
Dear customer , We appreciate your comments about your stay at the Hotel Vila Gale Cerro Alagoa, which we take due note of. As the goal is to serve our customers better and better, exceeding their expectations wherever possible, your comments are valuable and help us to correct deficiencies and improve the level of our services, which we want to be excellent. All suggestions are welcome and deserve our support. Grateful for the attention provided, we sincerely hope to have you with us in the next opportunity, hoping to receive you personally. Sincerely, Tiago Afonso Pais Manager

4/10 Dåligt

Mats

Bodde här 3 nätter i december 2022
Svar från Tiago Afonso Pais 5 jan. 2023
Dear Mr. Maxine, We thank you for having taken the time to fill out our questionary with your comments about your stay at the Hotel Vila Gale Cerro Alagoa. With sincere regards, Tiago Afonso Pais (General Manager)

10/10 Fantastiskt

Veronika

Bodde här 1 natt i december 2022
Svar från Tiago Afonso Pais 4 jan. 2023
Dear Mrs. Veronika, We thank you for having taken the time to fill out our questionary with your comments about your stay at the Hotel Vila Gale Cerro Alagoa. We welcome all your comments and suggestions, they deserve our best attention. Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels. We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival. With sincere regards, Tiago Afonso Pais (General Manager)

8/10 Bra

Michael

Gillade: Renlighet och rummets bekvämlighet
Bodde här 7 nätter i augusti 2022
Svar från Tiago Afonso Pais 31 aug. 2022
Dear GuestThank you for sharing your review and are really pleased to find you have enjoyed your stay at the Cerro Alagoa.We hope to welcome you again in one of our Vila Galé Hotels on a future holiday.Kind regards

10/10 Fantastiskt

Med. Taha

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Det är bra Hotel för barn familj
Bodde här 5 nätter i maj 2022
Svar från Tiago Afonso Pais 20 maj 2022
Dear Guest, Thank you for sharing your review and for taking the time to give us your opinion regarding your stay at the Vila Gale Cerro Alagoa. Regarding the existence of a beverage stock break, it was something that happened, a situation that was not reported, it is certainly not something that is not normal and will never be a Vila Galé standard. I am sure that in the next visit we will have this point improved. Kind regards Tiago Afonso Pais Manager

10/10 Fantastiskt

Annika

Gillade: Renlighet
Bodde här 1 natt i oktober 2021
Svar från Dear Guest 20 nov. 2021
Dear Guest, Thank you for your kind review. We are pleased to hear that you have enjoyed your days with us. Hope to see you soon. Kind Regards, The Management

10/10 Fantastiskt

Roxana

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Bra vistelse, fräscht hotell & trevlig personal
Bodde här 7 nätter i september 2020
Svar från Fernanda Henry 2 okt. 2020
Dear Mrs. Roxana Thanks for staying with us. We appreciate your feedback! Best Regards, Fernanda Henry (General Manager)

8/10 Bra

Kari

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell i Albufeira
Ett bra hotell ligger bra till nöjen och strand. Rummet var ok. Parkerade inne i hotellområdet. Poolen var stor med mycket stolar. Frukosten var helt fantastisk . Mysig bar med bra personal. Håller 4 stjärnor. Beställ rum mot poolen.
Playan
Från balkongen
Bodde här 2 nätter i oktober 2019
Svar från João Meireles - General Manager 21 okt. 2019
Dear Mrs. Kari, We thank you for having taken the time to fill out our questionary with your comments about your stay at the Hotel Apartamento Cerro Alagoa. We welcome all your comments and suggestions, they deserve our best attention. Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels. We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival. With sincere regards, João Meireles (General Manager)

10/10 Fantastiskt

Arne

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i oktober 2019
Svar från João Meireles - General Manager 7 okt. 2019
Dear Mr. Arne, We thank you for having taken the time to fill out our questionary with your comments about your stay at the Hotel Apartamento Cerro Alagoa. We welcome all your comments and suggestions, they deserve our best attention. Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels. We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival. With sincere regards, João Meireles (General Manager)

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lugn och familjär hotell
Var väldigt nöjd med det mesta på hotellet. Men maten var ingen vidare tyvärr.
Bodde här 3 nätter i juli 2019
Svar från João Meireles - General Manager 15 juli 2019
Dear Mr. or Mrs., We thank you for having taken the time to fill out our questionary with your comments about your stay at the Hotel Apartamento Cerro Alagoa. We welcome all your comments and suggestions, they deserve our best attention. Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels. We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival. With sincere regards, João Meireles (General Manager)

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i maj 2019
Svar från João Meireles - General Manager 27 maj 2019
Dear Mr. or Mrs., We thank you for having taken the time to fill out our questionary with your comments about your stay at the Hotel Apartamento Cerro Alagoa. We welcome all your comments and suggestions, they deserve our best attention. Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels. We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival. With sincere regards, João Meireles (General Manager)

8/10 Bra

Verifierad resenär

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i mars 2019
Svar från João Meireles - General Manager 1 apr. 2019
Dear Mr. or Mrs., We thank you for having taken the time to fill out our questionary with your comments about your stay at the Hotel Apartamento Cerro Alagoa. We welcome all your comments and suggestions, they deserve our best attention. Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels. We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival. With sincere regards, João Meireles (General Manager)

8/10 Bra

Paula

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra familjehotell
Frukosten var toppen och det är alltid kul aktiviteter runt poolen. Nära till gamla stan och till stranden.
Bodde här 7 nätter i september 2018
Svar från Costa 6 okt. 2018
Kära herr Vi uppskattar din feedback. Vi ser fram emot att välkomna dig igen vid nästa tillfälle. Med vänliga hälsningar Aníbal Costa

10/10 Fantastiskt

Claes

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Toppenhotell i centrala Albufeira
Fantastiskt trevligt hotell. Överdådig frukost. Jättepool. Promenadavstånd (ca 10 min) till gamla stan. Gott om parkeringsplatser.
Bodde här 1 natt i september 2018
Svar från AC 27 sep. 2018
Kära gäst, Tack så mycket för din vistelse på Vila Galé Cerro Alagoa. Hoppas att se igen i en framtida vistelse. Vänliga Hälsningar

10/10 Fantastiskt

Emil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra och prisvärt hotell!
Mycket bra fyrstjärnigt hotell på promenadavstånd (ca 10 min.) från huvudtorget och stranden. Stora rymliga rum, bra service och mycket god och varierad middagsbuffé. Värt att betala extra för utsikt mot poolområdet. Två stora mataffärer i närheten och ca 20 min. promenad till huvudbusstationen med flera dagliga avgångar till bl.a. Faro. Rekommenderas!
Bodde här 7 nätter i november 2017
Svar från Costa 9 jan. 2018
Kära gäst Tack för att du delar din recension och är verkligen glad att du har haft din vistelse på Cerro Alagoa. Vi hoppas att välkomna dig igen i ett av våra Vila Galé Hotels på en kommande semester. Med vänliga hälsningar Aníbal Costa

4/10 Dåligt

Olle

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Lyhört!
Bodde i rum 209 med stängd dörr in till angränsande rum 207. Tyvärr var det så lyhört att man hörde allt vad som sades och gjordes i rum 207! Bo aldrig på rum 209 eller 207!
Bodde här 2 nätter i juni 2017
Dear guest, Thank you for sharing your review of our hotel and taking the time to describe your impressions. We apologize for the noise from the room besides yours. In your next visit, please do not hesitate to contact us in order to change the room, so you can have a better experience. Best regards Aníbal Costa

6/10 Okej

Verifierad resenär

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Strat
Rummen mot gatan har en allt för hög ljudnivå!
Bodde här 2 nätter i maj 2017
Dear guest, Thank you for sharing your review and for taking the time to give us your opinion regarding your stay at the Cerro Alagoa. We hope to welcome you again in one of our Vila Galé Hotels on a future holiday. Best regards Aníbal Costa

8/10 Bra

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet

8/10 Bra

Par, Sverige

Gillade: Renlighet och rummets bekvämlighet
Gammal hotell. Stora rum men mörka, ingen fri wi fi! Allt kostar extra men eftersom vår vistelse var billig så var det ok!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett trevligt hotell med en god atmosfär
Bra hotell och en närhet till allt i staden

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

James

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
If you book this property you wont regret it. Great value for money, location, indoor pool and spa and breakfast.
Bodde här 7 nätter i april 2024
Svar från Eduardo Montenegro 22 apr. 2024
Dear James, Thank you for your feedback and we hope to welcome you soon, Best Regards

10/10 Fantastiskt

Dirk Willem

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Eduardo Montenegro 22 apr. 2024
Dear Dirk Willem, Thank you for your feedback and we hope to welcome you soon, Best Regards

10/10 Fantastiskt

Andrew

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
We had a great holiday . And would return to the hotel and resort .
Bodde här 7 nätter i februari 2024
Svar från Eduardo Montenegro 22 apr. 2024
Dear Andrew, Thank you for your feedback and we hope to welcome you soon, Best Regards

10/10 Fantastiskt

Neil

Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

Ben

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Danielson

Bodde här 2 nätter i december 2023

4/10 Dåligt

Barry

Gillade: Renlighet och rummets bekvämlighet
Bodde här 5 nätter i oktober 2023

10/10 Fantastiskt

Larry

Reste med sin partner
This hotel was in the perfect location! Less than 10 min walk to the beach area where you could enjoy the water and walk to old towne. Also a short walk (15 mins) to the strip. Quiet area with restaurants within minutes.
Bodde här 3 nätter i oktober 2023

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet
Avis mitigés
Nous sommes mitigés sur notre séjour de 2 nuits. Je commence par les + : l'hotel est propre, le buffet du petit dejeuner est super et la localisation est idéale (entre la vieille ville et le strip) et à 10 min à pied de la mer. L'hotel propose de garder votre valise pour le dernier jour, un service bien appréciable. Nous avions une très jolie vue sur la piscine et l'océan Les - : il n'y a aucune insonorisation, on entend les voisins et les gens qui sont en bas (pisicne ou bar). En octobre, il faisait chaud mais pas trop, je n'imagine pas la chaleur en été sans devoir mettre la clim à fond. La douche est mal faite, l'écoulement ne se faisait pas et il y avait de l'eau par terre. en +, il n'y avait pas de ventilation donc ça sentait très mauvais dans la salle de bain. La literie est de moyenne qualité, acceptable pour nos 2 nuits mais pas plus.
Bodde här 2 nätter i oktober 2023
Svar från Tiago Pais 17 okt. 2023
Dear customer, We appreciate your comments about your stay at the Hotel Vila Gale Cerro Alagoa, Grateful for the attention provided, we sincerely hope to have you with us in the next opportunity, hoping to receive you personally.Sincerely,Tiago Afonso PaisManager

4/10 Dåligt

patricia, Quispamsis

Reste med sin partner
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
I picked this one because it is close to everything and I wanted a gym. Everything was clean but pretty dated. The sofa in the room was so uncomfortable and the lighting was terrible. They have no tissues in the rooms and none are available. They also have no iron or ironing board. My husband went to a shop down the street and had to buy one since our clothes were wrinkled from being in suitcases. Another guest was there buying one at the same time and the woman at the store said they sell a lot to hotel guests.
Bodde här 4 nätter i september 2023
Svar från Tiago Pais 17 okt. 2023
Dear customer, We appreciate your comments about your stay at the Hotel Vila Gale Cerro Alagoa, Grateful for the attention provided, we sincerely hope to have you with us in the next opportunity, hoping to receive you personally.Sincerely,Tiago Afonso PaisManager

10/10 Fantastiskt

Michael

Reste med sin partner
Large, pleasant, extremely helpful desk staff:
Bodde här 2 nätter i september 2023
Svar från Tiago Pais 19 sep. 2023
Dear customer , We appreciate your comments about your stay at the Hotel Vila Gale Cerro Alagoa, which we take due note of. As the goal is to serve our customers better and better, exceeding their expectations wherever possible, your comments are valuable and help us to correct deficiencies and improve the level of our services, which we want to be excellent. All suggestions are welcome and deserve our support. Grateful for the attention provided, we sincerely hope to have you with us in the next opportunity, hoping to receive you personally. Sincerely, Tiago Afonso Pais Manage

6/10 Okej

Catherine

Great location! Walking distance from major beach area, restaurants and nightlife at Fishermen's beach. Cabana Fresca is a must do restaurant on the beach! Great food, great view, great value & superior service!!!
Bodde här 2 nätter i augusti 2023
Svar från Tiago Pais 5 sep. 2023
Dear customer,We appreciate your comments about your stay at the Hotel Vila Gale Cerro Alagoa, Grateful for the attention provided, we sincerely hope to have you with us in the next opportunity, hoping to receive you personally.Sincerely,Tiago Afonso PaisManager

2/10 Väldigt dåligt

Sylvie

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Mauvais service hôtel
Bodde här 2 nätter i augusti 2023
Svar från Tiago Pais 5 sep. 2023
Dear customer, Mrs. SylvieWe appreciate your comments about your stay at the Hotel Vila Gale Cerro Alagoa.Sincerely,Tiago Afonso PaisManager

4/10 Dåligt

Stefan

Bodde här 1 natt i augusti 2023
Svar från Tiago Pais 5 sep. 2023
Dear customer, We appreciate your comments about your stay at the Hotel Vila Gale Cerro Alagoa, Grateful for the attention provided, we sincerely hope to have you with us in the next opportunity, hoping to receive you personally.Sincerely,Tiago Afonso PaisManager

8/10 Bra

paul

Gillade: Renlighet och rummets bekvämlighet
it was a very good stay all i want from a hotel clean and friendly
Bodde här 4 nätter i augusti 2023
Svar från Tiago Pais 5 sep. 2023
Dear customer, Mr. Paul. We appreciate your comments about your stay at the Hotel Vila Gale Cerro Alagoa, Grateful for the attention provided, we sincerely hope to have you with us in the next opportunity, hoping to receive you personally.Sincerely,Tiago Afonso PaisManager

10/10 Fantastiskt

daniel

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Everything was very good,nice hotel and nice people.Perfect location,close to City center and the beaches..supermarket nearby .
Bodde här 12 nätter i juli 2023
Svar från Tiago Afonso Pais 10 aug. 2023
Dear customer , We appreciate your comments about your stay at the Hotel Vila Gale Cerro Alagoa, which we take due note of. As the goal is to serve our customers better and better, exceeding their expectations wherever possible, your comments are valuable and help us to correct deficiencies and improve the level of our services, which we want to be excellent. All suggestions are welcome and deserve our support. Grateful for the attention provided, we sincerely hope to have you with us in the next opportunity, hoping to receive you personally. Sincerely, Tiago Afonso Pais Manager

8/10 Bra

John

Gillade: Renlighet och boendets skick och faciliteter
not enough chairs in pool area, allowing people to put towels on chairs all day without being their, Buffet breakfast repetitive.
Bodde här 3 nätter i juli 2023
Svar från The Management 10 aug. 2023
Dear customer , We appreciate your comments about your stay at the Hotel Vila Gale Cerro Alagoa, which we take due note of. As the goal is to serve our customers better and better, exceeding their expectations wherever possible, your comments are valuable and help us to correct deficiencies and improve the level of our services, which we want to be excellent. All suggestions are welcome and deserve our support. Grateful for the attention provided, we sincerely hope to have you with us in the next opportunity, hoping to receive you personally. Sincerely, Tiago Afonso Pais Manager

10/10 Fantastiskt

Ravinder

Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i juli 2023
Svar från Tiago Afonso Pais 31 juli 2023
DearRavinder,Thank you very much for coment. We hope to see you soon! Regards and see you soon! Tiago Afonso Pais General Manager

8/10 Bra

Maria Berta

Bodde här 4 nätter i juli 2023
Svar från Tiago Afonso Pais 25 juli 2023
Dear Berta, Thank you very much for coment. We hope to see you soon! Regards and see you soon! Tiago Afonso Pais General Manager

10/10 Fantastiskt

Padraig

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i juli 2023
Svar från Tiago Afonso Pais 25 juli 2023
Dear Padraig Thank you very much for coment. We hope to see you soon! Regards and see you soon! Tiago Afonso Pais General Manager

10/10 Fantastiskt

Son

Bodde här 4 nätter i juli 2023
Svar från Tiago Afonso Pais 24 juli 2023
Dear Son, Thank you very much for coment. We hope to see you soon! Regards and see you soon! Tiago Afonso Pais General Manager

8/10 Bra

Person Henrique

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i juni 2023
Svar från Tiago Afonso Pais 11 juli 2023
Boa tarde Obrigado pela sua pontuação e pela sua diponibilidade em poder ajudar. Estamos sempre perto de si.

8/10 Bra

yiu wing

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 4 nätter i juni 2023
Svar från Tiago Afonso Pais 26 juni 2023
Dear Yiu Wing, Thank you very much for coment. We hope to see you soon! Regards and see you soon! Tiago Afonso Pais General Manager

10/10 Fantastiskt

Antonio

Bodde här 4 nätter i juni 2023
Svar från Tiago Afonso Pais 26 juni 2023
Dear Mr. Antonio, Thank you very much for coment. We hope to see you soon! Regards and see you soon! Tiago Afonso Pais General Manager

8/10 Bra

Annette

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Breakfast good. Nothing bad.
Bodde här 4 nätter i maj 2023
Svar från Tiago Afonso Pais 7 juni 2023
Dear Client, Mrs. Annette First of all we would like to thank you for choosing Vila Galé Cerro Alagoa. We are very sorry for the welcome you had, that is not the type of service we are used to provide to our dear guests. We hope we can welcome you again in the future having the oportunity to provide you the excelente service that we are used to. Regarding the points you presented, we will analyze them all and improve them. Thank you for your feedback, it is very important for us. Yours Sincerely, Tiago Pais General Manager

10/10 Fantastiskt

Yaniriz

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Staff were very helpful!
Bodde här 2 nätter i april 2023
Svar från Tiago Afonso Pais 7 juni 2023
Dear Client, Yaniriz, First of all we would like to thank you for choosing Vila Galé Cerro Alagoa. We are very sorry for the welcome you had, that is not the type of service we are used to provide to our dear guests. We hope we can welcome you again in the future having the oportunity to provide you the excelente service that we are used to. Regarding the points you presented, we will analyze them all and improve them. Thank you for your feedback, it is very important for us. Yours Sincerely, Tiago Pais General Manager

6/10 Okej

Hannah

Reste med familj och småbarn
Gillade: Renlighet och bekvämligheter
The staff were attentive and helpful. The hotel is comfortable but dated.
Bodde här 3 nätter i april 2023
Svar från Tiago Afonso Pais 3 maj 2023
Dear Client, First of all we would like to thank you for choosing Vila Galé Cerro Alagoa. We are very sorry for the welcome you had, that is not the type of service we are used to provide to our dear guests. We hope we can welcome you again in the future having the oportunity to provide you the excelente service that we are used to. Regarding the points you presented, we will analyze them all and improve them. Thank you for your feedback, it is very important for us. Yours Sincerely, Tiago Pais General Manager