Inomhuspool

Recensioner av Howard Johnson Hotel & Suites by Wyndham Allentown/Dorney

2 out of 5

Recensioner

5,8
10 - Fantastiskt i betyg. 184 av 1005 recensioner" "
8 - Bra i betyg. 190 av 1005 recensioner" "
6 - Okej i betyg. 198 av 1005 recensioner" "
4 - Dåligt i betyg. 170 av 1005 recensioner" "
2 - Väldigt dåligt i betyg. 263 av 1005 recensioner" "

5,8/10

Renlighet

6,6/10

Personal och service

5,8/10

Bekvämligheter

5,6/10

Boendets skick och faciliteter

6,0/10

Hållbarhet

Recensioner

6/10 Okej

Yvette

Reste med familjen
Gillade: Renlighet och personal och service
The room was awesome and clean. The tub needs update. The pool area also could be updated. The staff was great, they even let us stay after checking out at the pool area
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Keith

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
A very convenient location.
Bodde här 3 nätter i april 2024

8/10 Bra

Ruth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i maj 2024

8/10 Bra

Julie

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

ALETHEA

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I has pleasantly surprised the with the cleanliness and comfort of my room for the price point. I was also quite pleased with the complimentary breakfast. There was something for everyone.
Bodde här 2 nätter i april 2024
Svar från DP 5 maj 2024
I'm delighted to hear that you were pleasantly surprised by the cleanliness and comfort of your room, especially considering the price point. Providing a clean and comfortable accommodation is always our top priority, and it's rewarding to know that we've met your expectations in this regard.I'm thrilled that you enjoyed our complimentary breakfast offerings. We strive to provide a variety of options to cater to all tastes and preferences, ensuring that there's something for everyone to enjoy. Your satisfaction is very important to us, and we appreciate your positive feedback. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Fantastiskt

maria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
everything and the pool
Bodde här 1 natt i april 2024
Svar från DP 5 maj 2024
2.Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 Bra

David, Fredericksburg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lack of GOOD vending machines for drinks and snacks. There is only one and it does not accept credit cards, is frequently out of change, or out of order.
Bodde här 1 natt i april 2024
Svar från DP 5 maj 2024
I'm sorry to hear about the inconvenience you're experiencing with the vending machine situation. It sounds like the current setup isn't meeting your needs or the needs of others who rely on it.Thank you for your kind attention to improve our services.

8/10 Bra

Angela

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
They need more for breakfast and longer time
Bodde här 3 nätter i april 2024
Svar från DP 5 maj 2024
Thank you for your kind attention, we will let our management know about timing of break fast.

2/10 Väldigt dåligt

Jenna

Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Francys

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från DP 24 apr. 2024
I'm truly sorry to hear about your experience. Your comfort and satisfaction are paramount to us, and we deeply regret that we fell short of meeting your expectations.

4/10 Dåligt

udean

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is in need of a renovation plus it seems quite unsafe that the side/back door lock is broken.
Bodde här 15 nätter i april 2024
Svar från DP 18 apr. 2024
Thank You for your valuable Feedback. Thank you for bringing these issues to our attention.

6/10 Okej

Stephen

Bodde här 1 natt i april 2024
Svar från dp 18 apr. 2024
I'm truly sorry to hear about your experience at the property. It's clear that your stay did not meet our usual standards of quality and service, and for that, I sincerely apologize.

4/10 Dåligt

Tamara

Gillade inte: Renlighet och bekvämligheter
Easy check-in./Beds were comfortable but dirty Found several stink bugs in room upon arrival, (still waiting in refund) sheets had blood stains other unknown stains. Smelled of cigarette smoke, tv did not work (cable attachment was broke) bathroom door had yellow unknown substance. Was traveling alone, put do not disturb sign in door. Throughout first night, unknown persons who knock on my door all hours of the night. Felt unsafe Advised front desk agent at checkout about issues was told will receive refund (waiting to see)
Bodde här 2 nätter i april 2024
Svar från DP 18 apr. 2024
I'm really sorry to hear about your experience. It sounds like you had quite a rough stay. It's definitely not acceptable for a hotel to provide such subpar conditions.Your safety and comfort should always be a top priority when you're staying away from home.

2/10 Väldigt dåligt

Chris

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
I booked a Room a week before for 1 king. When I arrived the man at the desk gave me a room key and when I arrived at my room there was 2 fulls. I went back down and asked the man for the room I booked and he said they decided to change my reservation. Very disappointed and unsatisfied. Very rude staff.
Bodde här 1 natt i april 2024
Svar från DP 14 apr. 2024
I booked a Room a week before for 1 king. When I arrived the man at the desk gave me a room key and when I arrived at my room there was 2 fulls. I went back down and asked the man for the room I booked and he said they decided to change my reservation. Very disappointed and unsatisfied. Very rude staff.

10/10 Fantastiskt

Gil

Bodde här 2 nätter i april 2024
Svar från DP 5 maj 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Fantastiskt

Zulma

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
🙏🙏🙏🙏🙏🙏🙏🙏
Bodde här 1 natt i april 2024
Svar från DP 14 apr. 2024
Thank You For Your Valuable Feedback.

10/10 Fantastiskt

Feliciano

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från DP 14 apr. 2024
We value your feedback and hope to have the opportunity to better serve you in the future.

10/10 Fantastiskt

Ed

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super friendly staff!
Bodde här 2 nätter i april 2024
Svar från DP 14 apr. 2024
Thank you for sharing your feedback with us. We appreciate your perspective on the hotel's strengths and areas for improvement. We value your feedback and hope to have the opportunity to better serve you in the future.

10/10 Fantastiskt

Kristeen

Bodde här 1 natt i april 2024
Svar från DP 5 maj 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

2/10 Väldigt dåligt

Eloisa, Miami

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
It had cockroaches the shower curtain was dirty Disgusting
Bodde här 1 natt i mars 2024
Svar från DP 2 apr. 2024
WE are sorry to hear about your unpleasant experience. Your feedback regarding the cleanliness of the shower curtain and the presence of cockroaches is deeply concerning, and I completely understand how such conditions can be both unsanitary and unsettling. Please accept my sincerest apologies for the inconvenience and discomfort you've endured. Rest assured, I'll make sure to pass on your feedback to the appropriate individuals or departments responsible for addressing these issues promptly. Your satisfaction and comfort are of utmost importance, and I truly appreciate you bringing this matter to our attention. If there's anything further we can do to assist you or improve your experience, please don't hesitate to let us know.

10/10 Fantastiskt

Ryan Christopher

Gillade: Personal och service
Bodde här 1 natt i mars 2024
Svar från dp 25 mars 2024
Thank You for Your Valuable Feedback, We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

2/10 Väldigt dåligt

dijonea

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If i could give this place zero stars I would. This place was absolutely DISGUSTING. there were feces on the bathroom wall. toilet paper stained yellow. bugs in the room. pool water was disgusting. mold. rude manager. DISGUSTING AND RUDE MANAGER. this place needs shut down
Bodde här 1 natt i mars 2024
Svar från Dp 17 mars 2024
I'm truly sorry to hear about your disappointing experience. Your feedback is valuable, and it's important for businesses to address such concerns promptly.Also its strange that after all this issues you stayed whole night and you didn't complain after check in. You complained all this at checkout time for refund. and we already give you refund of that.

6/10 Okej

Marileni

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Ni debería dejar que los huéspedes fumen en las habitaciones
Bodde här 1 natt i mars 2024
Svar från DP 17 mars 2024
Tomamos esta consideración en nuestra gestión.Sus comentarios son muy valorados y nos ayudarán a mejorar nuestros servicios.

8/10 Bra

Jaumaria

Reste med familjen
Most of the front desk staff are great, they’re on top of everything to make sure the guest is happy and comfortably satisfied . Thank you
Bodde här 1 natt i mars 2024
Svar från DP 14 mars 2024
Thank You for you valuable feedback

10/10 Fantastiskt

Noel

Bodde här 1 natt i mars 2024
Svar från DP 2 apr. 2024
Thank You for your valuable Feedback.

4/10 Dåligt

Jaumaria

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från DP 10 mars 2024
I understand, my apologies for the oversight. It's unfortunate to hear about your experience at the hotel and the discomfort you faced. However, I want to commend you for enduring the challenges, especially while staying with your child. It's impressive that you managed to make the best of the situation despite the inconveniences. Additionally, it's great to hear that the hotel didn't charge extra for your children's stay. Your patience and resilience are admirable. If there's anything else I can assist you with, please don't hesitate to let me know.

4/10 Dåligt

Jaumaria

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s okay for what it is , but the rooms be half cleaned and the room service is not good, they have clean and I was given stained and dirty bedding and towels and washcloths. When you report all these things even issues with your room , they don’t even compensate you for anything. Their just worried about making their money not too much on their satisfaction of their business, their not good business like.
Svar från DP 4 mars 2024
I'm sorry to hear about your experience. It sounds like you've encountered some significant issues with cleanliness and service at the establishment you stayed in. It's definitely frustrating when you pay for a service and don't receive the quality you expect.When businesses neglect to address customer concerns promptly and appropriately, it reflects poorly on their commitment to customer satisfaction. In situations like this, it's important to provide feedback directly to the management or higher-ups if possible. Constructive criticism can help them identify areas for improvement and hopefully prevent similar issues in the future.Also let you know its two way, we cooperate from our side then you as well as you were booking the reservations since 6 or 8 months with mentioning the 2 Adults but you were living with total 4 Numbers and we charge 5 per person extra but we didn't charged you any extra amount from you, so kindly considered the same as a compensate.

10/10 Fantastiskt

Mindy

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I really like the stay here,staff was very helpful and friendly. Will definitely be coming back again!!
Bodde här 1 natt i mars 2024
Svar från dp 4 mars 2024
It's fantastic to hear that you had such a positive experience with the staff during your stay! Their helpfulness and friendliness can truly make a difference in how enjoyable your time at a place is. It's great that you're planning to return, and I'm sure the staff will be delighted to welcome you back. If there's anything specific you enjoyed about your stay, it might be worth mentioning in a review or feedback to let others know what to look forward to when they visit.

8/10 Bra

Sasha

Reste med familj och småbarn
Gillade: Renlighet och bekvämligheter
The price was great with pool an hot tub an free breakfast included ❤️🙏
Bodde här 1 natt i mars 2024
Svar från DP 3 mars 2024
Thank you for your feedback! We're thrilled to hear that you enjoyed our amenities, including the pool, hot tub, and complimentary breakfast. We strive to provide excellent value and a comfortable experience for all our guests. We hope to welcome you back again soon for another enjoyable stay! If you have any further comments or suggestions, please don't hesitate to let us know.

2/10 Väldigt dåligt

Benoit

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
I was very disappointed in the condition and cleanliness of the room and I'm quite surprised considering what it cost.
Bodde här 1 natt i mars 2024
Svar från DP 3 mars 2024
Dear Benoit, We're sorry to hear that your room wasn't cleaned to your satisfaction. We understand the importance of providing a clean and comfortable environment for our guests, and we apologize for falling short in this area. We will review our cleaning procedures and take steps to ensure that our rooms meet the highest standards. We would like to offer you a complimentary room upgrade during your next stay. Your feedback is extremely valuable to us and will assist us in improving our cleaning services.

2/10 Väldigt dåligt

Dana

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Someone was passed out in the hall outside our room. We canceled and left. Felt unsafe.
Bodde här 1 natt i februari 2024
Svar från DP 3 mars 2024
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service. Thank you for your valuable feedback, it will help us make changes for the better."

6/10 Okej

Tara, Nesquehoning

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
It was easy to find
Bodde här 1 natt i februari 2024
Svar från DP 26 feb. 2024
Thank you for your valuable feedback, it will help us make changes for the better."

8/10 Bra

David, Fredericksburg

Gillade: Renlighet och personal och service
No Diet soft drinks nor bottled water available and the drinks that were available in the machine in the lobby were not particularly cold. The floor in the bathroom shower did not have a non-slip surface nor a rubber mat available. Room was clean and very reasonably priced. Plenty of eating and convenience facilities within a 1 - 2 minute drive. I will definitely stay here again.
Bodde här 1 natt i februari 2024
Svar från DP 26 feb. 2024
Thank you for your valuable feedback, it will help us make changes for the better."

2/10 Väldigt dåligt

Mira

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från DP 26 feb. 2024
Dear Mira, We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service. We would like to offer you a complimentary night's stay on us. Thank you for your valuable feedback, it will help us make changes for the better."

2/10 Väldigt dåligt

dondra

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från DP 22 feb. 2024
We very much appreciate your comments regarding your stay. I will be sure to share your feedback with our team, I am sorry to hear that you aren't satisfied with your stay. Please allow me to express my apologies and rest assured that we are taking the appropriate It is our hope that you will give us the opportunity to better serve you in the near future.

2/10 Väldigt dåligt

sobruna

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Roaches all over the bed
Svar från DP 22 feb. 2024
We very much appreciate your comments regarding your stay. I will be sure to share your feedback with our team, I am sorry to hear that you aren't satisfied with your stay. Please allow me to express my apologies and rest assured that we are taking the appropriate It is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Bra

WALESKA

Bodde här 3 nätter i februari 2024
Svar från DP 25 mars 2024
Thank You for Your Valuable Feedback, We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

8/10 Bra

Ivonne

Reste med sin partner
Gillade: Renlighet och personal och service
Good for one night
Bodde här 1 natt i februari 2024
Svar från DP 22 feb. 2024
We very much appreciate your comments regarding your stay. I will be sure to share your feedback with our team, It is our hope that you will give us the opportunity to better serve you in the near future.

4/10 Dåligt

Amethy, McLeansville

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room stank like cigarettes, even after being there 3.5 days. One day I forgot to leave the room fan on & came back almost unable to breathe. … The refrigerator froze everything we had regardless how the gauge was set. … one night I awoke to a woman screaming obscenities to someone in the hallway of lobby around 2am. … Roach-like bug running around on the tv stand.
Bodde här 3 nätter i februari 2024
Svar från DP 14 feb. 2024
I'm sorry to hear about your negative experience during your stay. Your feedback is extremely valuable, and I apologize for the inconveniences you encountered.Regarding the lingering smell of cigarettes, we strive to maintain a smoke-free environment and will investigate this matter further to ensure it doesn't happen again. We understand the importance of clean and fresh air for our guests' comfort and well-being.As for the refrigerator issue, we will promptly address the temperature control problem to prevent items from freezing. Our goal is to provide functional amenities that enhance your stay, and we regret any frustration caused by this issue.Regarding the disturbance in the early hours of the morning, we apologize for any disruption to your sleep. We take noise complaints seriously and will take steps to ensure all guests adhere to our quiet hours policy.Lastly, we have taken immediate action to address the presence of any pests in our rooms. Our priority is to maintain a clean and comfortable environment for all guests, and we appreciate you bringing this to our attention.We sincerely apologize for falling short of your expectations and hope you will give us another opportunity to exceed them during your next visit. Your satisfaction is our top priority, and we are committed to making improvements based on your feedback. Thank you for bringing these issues to our attention.

10/10 Fantastiskt

Shena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had an overnight stay and the hotel was accommodating for a possible early check in which we ended up not needing. Check in and check out were both very smooth. The room was beautiful and clean. We would definetly stay here again
Bodde här 1 natt i februari 2024
Svar från dp 13 feb. 2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights of your stay.

10/10 Fantastiskt

Anoop

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is a good place to stay for the money that you pay. For quick travels this is fine place.
Bodde här 1 natt i februari 2024
Svar från DP 13 feb. 2024
Thank you for your understanding and positive perspective. We're glad to hear that despite the minor issues, you found value in your stay with us. We strive to provide a comfortable and convenient experience for all our guests, especially those traveling on a tight schedule. Your feedback is greatly appreciated, and we hope to welcome you back for another pleasant stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Safe travels!

8/10 Bra

Andy

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice place, simple
Bodde här 1 natt i februari 2024
Svar från DP 8 feb. 2024
Thank you for providing us with your valuable feedback

10/10 Fantastiskt

Ramon

Gillade: Renlighet och personal och service
Good
Bodde här 1 natt i februari 2024
Svar från DP 8 feb. 2024
Thank you for visiting us again and sharing this valuable feedback

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade: Rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från DP 8 feb. 2024
Thank you for visiting us again and sharing this valuable feedback

2/10 Väldigt dåligt

Courteney

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från dp 8 feb. 2024
Thank you so much for your Review

10/10 Fantastiskt

Rob

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It wasn't expensive and i used the pool and hot tub. It was just a place to stay for a couple days while we traveled to bear creek mt. to snowboard, which wasn't too far way. No issues, friendly staff.
Bodde här 2 nätter i januari 2024
Svar från DP 8 feb. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us. We hope you’ll visit us again soon.

6/10 Okej

Jason

Gillade inte: Bekvämligheter och boendets skick och faciliteter
The best thing I can say is that it’s cheap. The hot tub is hot, but no real power from the jets. Breakfast was average. Room was okay. The place needs updating. Needs carpeting and paint. It doesn’t take much to do that. I felt cheap staying there, but if you don’t mind that it is really low budget, it will do.
Bodde här 2 nätter i januari 2024
Svar från DP 8 feb. 2024
Thank you for providing us with your valuable feedback. We’re disappointed to hear that our property wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.

6/10 Okej

Kara

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Not clean
The sink and shower were not clean. There was a fingernail clipping on the bathroom floor when we arrived. Towels and sheets looked and smelled clean. Room was modern looking and updated. No hot water to make tea or oatmeal for breakfast, otherwise a good variety of breakfast foods.
Bodde här 1 natt i januari 2024
Svar från DP 13 feb. 2024
I'm sorry to hear about the cleanliness issues you experienced in the bathroom upon your arrival, as well as the inconvenience of not having hot water for breakfast. It sounds like the overall experience wasn't up to your expectations despite the modern look of the room and the variety of breakfast options available. Your feedback is valuable, and I'll make sure to pass it along to the appropriate staff to address these issues. If there's anything else we can do to improve your stay, please don't hesitate to let us know. We want to ensure you have a comfortable and enjoyable experience with us. Thank you for bringing these concerns to our attention.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Good value for the cost
The hot tub was in good working order - a perfect temperature, and the bed was comfortable.
Bodde här 1 natt i januari 2024
Svar från DP 8 feb. 2024
Thank you so much for your review. We are delighted to hear that you had a positive experience with us.

10/10 Fantastiskt

Eduardo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från DP 23 jan. 2024
Thank you for your valuable feedback, it will help us make changes for the better