Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 664 av 1004 recensioner" "
10 - Fantastiskt
664
8 - Bra i betyg. 206 av 1004 recensioner" "
8 - Bra
206
6 - Okej i betyg. 67 av 1004 recensioner" "
6 - Okej
67
4 - Dåligt i betyg. 31 av 1004 recensioner" "
4 - Dåligt
31
2 - Väldigt dåligt i betyg. 36 av 1004 recensioner" "
2 - Väldigt dåligt
36
9,4/10
Renlighet
9,2/10
Personal och service
8,8/10
Bekvämligheter
9,4/10
Boendets skick och faciliteter
9,2/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Jeanette
Reste med sin partner
23 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff
Jeanette
Bodde här 1 natt i april 2024
Svar från Torie 23 apr. 2024
Thank you for your great review. We look forward to your return to Viejas Casino and Resort!
10/10 Fantastiskt
Celia, Downey
21 apr. 2024
Gillade: Renlighet och boendets skick och faciliteter
Went to a concert there and it was very accessible to the venue
Celia
Bodde här 1 natt i april 2024
Svar från Torie 21 apr. 2024
Thank you for your great review of Viejas Casino and Resort. We look forward to seeing you here again.
4/10 Dåligt
Luis
Reste med sin partner
11 apr. 2024
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
i did not get the room i reserved. was told it was gonna be ready in about 2 hours after check in time wich would have been close to 630pm. was given an upgraded room supposedly i had no choice but too except. their excuse was that the room was still dirty. i always like to get my rooms with access with balcony or patios. i had reserved a courtyard room.
Luis
Bodde här 1 natt i april 2024
Svar från Brianna 11 apr. 2024
We are truly sorry for the inconvenience you experienced with your room reservation. It's understandable that this was not the experience you were hoping for. We're actively working to improve our system to prevent such occurrences in the future. We value your feedback and would love the opportunity to make it up to you. Please consider visiting us again, and we'll ensure you have a seamless and enjoyable stay.
10/10 Fantastiskt
Bruce
Reste med familjen
8 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Slected this hotel because of its buffet but that has been taken away as well. No reason for me to return. Too bad.
Bruce
Bodde här 1 natt i april 2024
Svar från Brianna 11 apr. 2024
We're sorry to learn that the absence of our buffet has been a disappointment, Bruce. Your feedback is invaluable, and we look forward to, welcoming you back with alternative experiences that we hope will delight you just as much!
10/10 Fantastiskt
Paula
7 apr. 2024
Paula
Bodde här 1 natt i april 2024
Svar från Brianna 27 apr. 2024
Thank you, Paula, for taking the time to leave us a stunning review! We look forward to seeing you again. Thank you for choosing Viejas Casino and Resort.
4/10 Dåligt
David, Alhambra
Reste med sin partner
6 apr. 2024
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Construction! They started with the screw guns at 7am. When I told the check out lady, she said they shouldn't start to till 10am. The 2 extra towels we got were stained, so we used them for the floor. Other than those 2 things it was excellent. Staff was really nice!
David
Bodde här 1 natt i april 2024
Svar från Brianna 6 apr. 2024
I'm glad to hear that, overall, you had an excellent experience and that the friendliness of the staff made a positive impact! It's unfortunate about the early construction noise and the towel mix-up, but it's great to see these didn't overshadow your stay. Thank you for sharing, David, and we look forward to welcoming you back soon for a better experience!
10/10 Fantastiskt
August
6 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great room. Steakhouse was excellent.
August
Bodde här 1 natt i april 2024
Svar från Brianna 6 apr. 2024
That's fantastic to hear, August! It sounds like you had a wonderful experience with us at Viejas Casino and Resort. Glad to hear the room and steakhouse made for a memorable stay. Thanks for sharing your review!
10/10 Fantastiskt
Shirley
5 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The employees at Viejas resort and casino were all so friendly! The hotel was clean and the room was great! We thoroughly enjoyed our stay and will return!
Shirley
Bodde här 1 natt i mars 2024
Svar från Brianna 6 apr. 2024
It's wonderful to hear about your positive experience at Viejas Casino and Resort! Friendly employees, and a clean room really make all the difference. It's fantastic to know that you enjoyed your stay and plan to return. Thank you for sharing your feedback, Shirley!
8/10 Bra
Julie
30 mars 2024
Julie
Bodde här 1 natt i mars 2024
Svar från Brianna 19 apr. 2024
Thank you, Julie, for taking the time to leave us a review. we hope to host you again soon. Thank you for choosing Viejas Casino and Resort!
8/10 Bra
Sernita
Affärsresenär, Reste med familjen
17 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great
Sernita
Bodde här 1 natt i mars 2024
Svar från Brianna 17 mars 2024
Thank you for your kind words, Sernita. We're thrilled to hear that everything was great during your visit. Your satisfaction is our priority, and we appreciate your feedback. We look forward to welcoming you back to Viejas Casino and Resort soon!
10/10 Fantastiskt
Mayra
Affärsresenär
14 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was wonderful
Mayra
Bodde här 1 natt i mars 2024
Svar från Brianna 14 mars 2024
Thank you so much for taking the time to leave such a kind review, Mayra! We're thrilled to hear that you had a positive experience with our staff. Your recognition means a lot to us, and we'll be sure to pass along your compliments to our team. We can't wait to welcome you back for another wonderful stay!
8/10 Bra
gregorio, lemon grove
Reste med sin partner
13 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was okay
gregorio
Bodde här 1 natt i mars 2024
Svar från Brianna 14 mars 2024
Thank you, Gregorio, for your feedback! We appreciate you taking the time to share your experience. We're glad to hear you had a positive stay and hope to make your next visit even better.
8/10 Bra
Patricia
Reste i grupp
12 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Checkin was very slow. Customer service was lacking, stood in line for 20 minutes while clerk didn’t pay attention to help me.
Patricia
Bodde här 1 natt i mars 2024
Svar från Brianna 14 mars 2024
Thank you for sharing your experience, Patricia. We're sorry to hear about the slow check-in process and the lack of attention from our staff. This is not the level of service we strive to provide, and we apologize for any inconvenience this may have caused you. We hope to welcome you back for a smoother experience soon.
10/10 Fantastiskt
Adolfo
Reste med sin partner
12 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Architectual design was nice.
Adolfo
Bodde här 1 natt i mars 2024
Svar från Brianna 14 mars 2024
Thank you so much, Adolfo, for your glowing review! We're thrilled to hear that you enjoyed the architectural design of our resort. We can't wait to welcome you back for another fantastic experience!
8/10 Bra
Garett
5 mars 2024
Garett
Bodde här 1 natt i mars 2024
Svar från Brianna 26 mars 2024
Thank you for your review, Garrett. We appreciate your feedback and hope to welcome you back soon for an even better experience.
10/10 Fantastiskt
antonio alfredo
1 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
IN THIS MOMEN IT IS FIXING THE INSTALATION
antonio alfredo
Bodde här 2 nätter i februari 2024
Svar från Torie 3 mars 2024
Thank you for your great review! We look forward to your return!
10/10 Fantastiskt
Dahlia
Reste med sin partner
29 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was so kind and the room was very clean :) thank you for such a great stay, we will be coming back!
Dahlia
Bodde här 1 natt i februari 2024
Svar från Torie 1 mars 2024
Thank you for your great review! We look forward to your return!
10/10 Fantastiskt
Lusine
29 feb. 2024
Lusine
Bodde här 1 natt i februari 2024
Svar från Brianna 22 mars 2024
Thank you for taking the time to leave a review of your experience at Viejas Casino and Resort. Your feedback is greatly appreciated Lusine!
2/10 Väldigt dåligt
martha, San Diego
28 feb. 2024
martha
Bodde här 1 natt i februari 2024
Svar från Brianna 22 mars 2024
Thank you for sharing your feedback regarding your recent experience at Viejas Casino and Resort. We sincerely apologize for any shortcomings you encountered, Martha. Please don't hesitate to reach out to us directly to discuss your stay further. We value your input and would appreciate the opportunity to address any concerns.
8/10 Bra
Melody
Reste med familjen, Reste med sin partner
22 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was very convienent. Staff service was great and quick. I didn't like the fact that I was charged an unexpected fee total of $120 for the two rooms. I was told at the desk that I would be getting back $100 but it would take a few weeks. It has been since December 16th, two months have past and I never received my deposit back.It was a surprise because on Expedia it said there would only be the $20 charge.
Melody
Bodde här 1 natt i december 2023
Svar från Brianna 22 feb. 2024
Thank you so much, Melody, for making Viejas your choice! We're absolutely delighted that you found our hotel convenient and enjoyed the quick, exceptional service provided by our staff. Your feedback means the world to us, and we can't wait to have the pleasure of welcoming you back for an even more seamless and enjoyable experience in the future.
10/10 Fantastiskt
Edward, fpo
19 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Edward
Bodde här 1 natt i februari 2024
Svar från Torie 20 feb. 2024
Thank you for a great review! We look forward to you return.
10/10 Fantastiskt
Gustavo
Reste med sin partner
19 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Está muy bonito todo
Gustavo
Bodde här 1 natt i februari 2024
Svar från Torie 19 feb. 2024
Gracias por tu gran resena!
10/10 Fantastiskt
steve
Reste med familjen
15 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
friendly staff
steve
Bodde här 1 natt i februari 2024
Svar från Torie 15 feb. 2024
Thank you for your great review! We look forward to your return!
8/10 Bra
Maryella
12 feb. 2024
Maryella
Bodde här 1 natt i februari 2024
Svar från Brianna 22 mars 2024
Thank you for taking the time to leave a review of your experience at Viejas Casino and Resort. We truly appreciate your feedback, Maryella! We hope to host you again soon.
8/10 Bra
Chand
Reste i grupp
12 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
safe and clean.. However, a lot of amenities have been removed. Limited Table Games, Buffet gone..smoking areas..
Chand
Bodde här 2 nätter i februari 2024
Svar från Brianna 14 feb. 2024
Chand, we appreciate you taking the time to leave us a review. We're delighted to hear that you enjoyed the safe and clean atmosphere. Although the buffet is currently closed, we're thrilled to share that a new dining experience is on its way! We look forward to welcoming you back when it opens!
10/10 Fantastiskt
JAMES
9 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like it
JAMES
Bodde här 1 natt i februari 2024
Svar från Torie 10 feb. 2024
Thank you for your great review! We look forward to your return!
10/10 Fantastiskt
Alan and Loretta
9 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were very impressed with the Viejas Hotel and Casino during our recent stay. The staff, overall service, rooms and dining options were excellent. Kudos to Viejas - they know how to do it right! Highly recommended!
Alan and Loretta
Bodde här 1 natt i februari 2024
Svar från Torie 10 feb. 2024
Thank you for your great review! We look forward to your return!
10/10 Fantastiskt
Carrie
Reste med sin partner
5 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice Hotel, room very clean and comfortable. Excellent prices, for food and drinks. Didn’t feel like California’s recent prices! Great live band at one of the bars. Casino very big with lots of options. Will definitely be back in the summer time, pool area looked very inviting but closed for the season, and construction.
Carrie
Bodde här 1 natt i februari 2024
Svar från Brianna 5 feb. 2024
Carrie, we're thrilled to hear you had such a positive experience at Viejas Casino and Resort! Your kind words about the clean and comfortable rooms, prices, and atmosphere truly make our day. We're sorry the pool area was closed for the season, but we'll be eagerly awaiting your return in the summer for you to enjoy. Thank you for choosing us, and we can't wait to welcome you back!
4/10 Dåligt
Josh
Reste med sin partner
30 jan. 2024
Dirty room
Josh
Bodde här 1 natt i januari 2024
Svar från Brianna 1 feb. 2024
Hello Josh, good evening! We appreciate your review. We aim to surpass guest expectations and apologize for falling short with your experience. Your feedback is valuable and feel free to contact us for further discussion.
10/10 Fantastiskt
Jean Carlo
28 jan. 2024
Gillade: Renlighet och personal och service
.
Jean Carlo
Bodde här 1 natt i januari 2024
Svar från Torie 28 jan. 2024
Thank you for your great review! We look forward to your return.
2/10 Väldigt dåligt
Daniela
22 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Daniela
Bodde här 1 natt i januari 2024
Svar från Michele 24 jan. 2024
Good Evening Daniela, Thank you for your review. We do strive to exceed our guest’s expectations and I apologize that we weren’t able to accomplish that for you. Your feedback is important to us and will take into consideration. Kind Regards,
4/10 Dåligt
stephanie
Reste med sin partner
22 jan. 2024
Gillade: Personal och service
Gillade inte: Renlighet
The rooms were small and a bit dirty. At night there were drunk people running down the halls yelling. I wouldn't stay here again.
stephanie
Bodde här 1 natt i januari 2024
Svar från Brianna 22 jan. 2024
Thank you for taking the time to sharing your thoughts. We're committed to enhancing our guests' experiences, and we hope to welcome you back soon for a more positive stay.
10/10 Fantastiskt
Marly
Reste med sin partner
21 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Marly
Bodde här 2 nätter i januari 2024
Svar från Brianna 21 jan. 2024
Thank you for staying with us and taking the time to write us a review, Marly. We look forward to seeing you here again at Viejas Casino and Resort!
8/10 Bra
Kelly
21 jan. 2024
Kelly
Bodde här 1 natt i januari 2024
Svar från Brianna 11 feb. 2024
Thank you, Kelly, for taking the time to leave us a review. We're delighted to hear you had a positive experience. If there's anything we can do to make it even better next time, please let us know.
10/10 Fantastiskt
carmen
Reste med sin partner
16 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
carmen
Bodde här 1 natt i januari 2024
Svar från Michele 16 jan. 2024
Hello Carmen, thank you for taking the time to leave us a review! We are delighted to hear that you enjoyed your stay. Thank you for choosing Viejas Casino & Resort.
2/10 Väldigt dåligt
David
15 jan. 2024
David
Bodde här 1 natt i januari 2024
Svar från Brianna 5 feb. 2024
We appreciate your honesty, David. We would like to hear more about your visit and how we could improve your next stay. Please do not hesitate to reach out to us to discuss and thank you for choosing Viejas Casino and Resort.
10/10 Fantastiskt
Jennifer, Santee
14 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Jennifer
Bodde här 1 natt i januari 2024
Svar från Michele 14 jan. 2024
Hello Miss. Jennifer, thank you for taking the time to leave us a review! We are delighted to hear that you enjoyed your stay. Thank you for choosing Viejas Casino & Resort.
10/10 Fantastiskt
carlos
14 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place newer and
carlos
Bodde här 1 natt i januari 2024
Svar från Michele 15 jan. 2024
Hello Carlos, Thanks for taking the time to share your thoughts as a review. We are happy to know that you had a good experience while visiting our Viejas Casino and Resort.We look forward to seeing you again soon! Thanks,
10/10 Fantastiskt
Scott
Reste med familjen
11 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly clean and fun.
Scott
Bodde här 1 natt i januari 2024
Svar från Brianna 12 jan. 2024
Hello Scott, thank you for taking the time to write us a review. Souds like you had a good time! We can't wait to see you again!
8/10 Bra
angela
Reste med sin partner
10 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Free drinks stations, friendliness, security,. Dislike the smell of smoking > too strong
angela
Bodde här 1 natt i januari 2024
Svar från Michele 10 jan. 2024
Hello Angela, Thanks for taking the time to share your thoughts as a review. We are happy to know that you had a good experience while visiting our Casino and Resort. I apologize for the inconvenience we have caused you regarding the smell of smoke.We look forward to seeing you again soon! Thanks,
10/10 Fantastiskt
Perla
Reste med sin partner
7 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My husband and I had a wonderful time. The room was extremely clean and all of the staff was very friendly. We will definitely be coming back and booking another night. The valet staff were really great as well.
Perla
Bodde här 1 natt i januari 2024
Svar från Michele 10 jan. 2024
Good Morning Miss. Perla, Thank you for sharing your experience with us. We are ecstatic that we were able to meet your expectations. Thank you for choosing Viejas Casino and Resort.
10/10 Fantastiskt
Francisco, chula vista
Reste med sin partner
6 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Francisco
Bodde här 1 natt i januari 2024
Svar från Michele 10 jan. 2024
Good Morning Mr. Francisco, thank you for taking the time to leave us feedback. We are very grateful and appreciative you enjoyed your stay with us. We hope to see you again soon.
10/10 Fantastiskt
Eric
5 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Eric
Bodde här 1 natt i januari 2024
Svar från Michele 10 jan. 2024
Hello Mr. Eric, Thanks for taking the time to share your thoughts as a review. We are happy to know that you had a good experience while visiting our hotel and casino.We look forward to seeing you again soon! Thanks,
10/10 Fantastiskt
Rosa
3 jan. 2024
Rosa
Bodde här 1 natt i januari 2024
Svar från Brianna 1 feb. 2024
Thank you, Rosa, for your kindness and support. We look forward to your next stay with us!
8/10 Bra
Verifierad resenär
31 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great but…
Mostly great but a couple things: we weren’t told the valet service was included until the day we checked out, all you can eat buffet was discontinued. Other places than that, a most fantastic stay: quiet, private, clean.
Verifierad resenär
Bodde här 3 nätter i december 2023
Svar från Michele 31 dec. 2023
Good AfternoonThank you for sharing your experience with us. We are ecstatic that the room meet your expectations. I do apologize that you weren't informed about the complimentary valet as well as our buffet as discontinued. Thank you for choosing Viejas Casino and Resort.
8/10 Bra
Carmel
29 dec. 2023
Carmel
Bodde här 1 natt i december 2023
Svar från Brianna 30 dec. 2023
Thank you, Carmel for taking the time to write a review, and we hope to see you again soon here at Viejas Casino and Resort!
10/10 Fantastiskt
Elsy
Reste med sin partner
26 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Elsy
Bodde här 1 natt i december 2023
Svar från Michele 27 dec. 2023
Hello Miss. Elsy, thank you for taking the time to leave us a review! We are delighted to hear that you enjoyed your stay. Thank you for choosing Viejas Casino & Resort.
10/10 Fantastiskt
Yazmin
19 dec. 2023
Yazmin
Bodde här 1 natt i december 2023
Svar från Michele 10 jan. 2024
Hello Yazmin, thank you for taking the time to leave us a review! We are delighted to hear that you enjoyed your stay. Thank you for choosing Viejas Casino & Resort.
10/10 Fantastiskt
Raul
18 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Raul
Bodde här 1 natt i december 2023
Svar från Michele 19 dec. 2023
Hello Raul, thank you for taking the time to leave us a review! We are delighted to hear that you enjoyed your stay. Thank you for choosing Viejas Casino & Resort.
6/10 Okej
richard
17 dec. 2023
richard
Bodde här 2 nätter i december 2023
Svar från Michele 19 dec. 2023
Good Evening Richard Thank you for your review. We do strive to exceed our guest’s expectations and I apologize that we weren’t able to accomplish that for you. Your feedback is important to us and will take into consideration. Kind Regards,