Utomhuspool

Recensioner av Courtyard by Marriott Kochi Airport

5 out of 5
Courtyard by Marriott Kochi Airport
VIP Road, Opposite Kochi International, Airport Nedumbassery, Vappalassery, Aluva, Kerala

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 297 av 424 recensioner" "
8 - Bra i betyg. 92 av 424 recensioner" "
6 - Okej i betyg. 13 av 424 recensioner" "
4 - Dåligt i betyg. 13 av 424 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 424 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

9,2/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket trevlig, hjälpsam och effektiv personal i receptionen. Servicen i restaurangen var olika beroende på vem som arbetade. Det var speciellt en kille som var otroligt proffsig, snabb och serviceminded medan det vid andra tillfällen var lite sämre service. Överlag så är jag supernöjd med min vistelse då personalen verkligen vill ge bästa service. Jag blev t.o.m. tillfrågad om jag ville byta rum då några hantverkare fixade något utanför mitt rum och då var de inte ens högljudda. Mycket gästvänligt gjort. Jag kan varmt rekommendera detta hotel.
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Stellan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect location at the airport
Perfect location at the airport if you have an early morning flight. There is also a complementary transfer service tot he terminal. Breakfast and dinner buffets are very good. Very friendly and helpful staff.
Bodde här 1 natt i november 2019
Svar från Harish 13 dec. 2019
Dear Stellan, Thank you for choosing to stay at Courtyard by Marriott Kochi Airport and for your wonderful rating! We appreciate your fantastic evaluation of your stay experience with us and we look forward to your next visit! Best regards, Harish Gopalakrishnan General Manager

10/10 Fantastiskt

Roland

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019
Svar från Harish 3 dec. 2019
Dear Roland, Thank you for rating your experience with Courtyard by Marriott Kochi Airport and recommending us to fellow travelers. We look forward to welcoming you back again soon. Best regards, Harish Gopalakrishnan General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2019
Svar från Vikas 21 jan. 2019
Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Fantastiskt

Roger

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Annette, Höllviken

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent airport hotel
A perfect Airport hotel. 3 min taxiride to Airport. Excellent service. Pool and gym.
Svar från General Manager 19 jan. 2017
Dear Guest, Thank you for taking time to review our hotel, we are glad to know that the overall services at the hotel have met your expectations. We look forward to your next visit. Warm Regards Lakshmanan Ramanathan General Manager

10/10 Fantastiskt

Kristina, Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
fantastiskt
Underbar personal, hög standard på allt inkl service, faciliteter och inte att förglömma den helt fantastiska maten. Rekommenderar detta hotell varmt

10/10 Fantastiskt

Lisa, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Top notch hotel five minutes from the airport
I stayed on night at the Courtyard Kochi Airport, before an early flight the next day. The room was modern, clean, and comfortable and really felt like a luxury hotel experience. I tried one of the restaurants in the hotel, which was also very clean and modern, though the food was nothing special. The outdoor hotel pool looked great but it unfortunately rained the afternoon I was there. The staff were all extremely nice and accommodating and easily arranged a free airport shuttle for me for my flight - the airport is across the street and less than a five minute drive away. I definitely recommend this hotel for someone passing through Kochi.
Svar från Lakshmanan Ramanathan 19 jan. 2017
Dear Guest, Thank you for taking time to review our hotel, we are glad to know that the overall services at the hotel have met your expectations. We look forward to your next visit. Warm Regards Lakshmanan Ramanathan General Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra service
Bra service för ett flygplatshotell. rekomenderas.
Svar från General Manager 19 jan. 2017
Dear Guest, Thank you for taking time to review our hotel, we are glad to know that the overall services at the hotel have met your expectations. We look forward to your next visit. Warm Regards Lakshmanan Ramanathan General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nytt och fint alldeles intill flygplatsen
Mycket hög standard och bekvämlighet. Utmärkt service. Gratis transport till flygplatsen dygnet runt. Fin pool. Tyvärr serverade de ingen alkohol alls, enligt uppgift pga av att de väntade på nödvändiga tillstånd. Detta sedan ett år då hotellet togs i bruk.
Svar från General Manager 19 jan. 2017
Dear Guest, Thank you for taking time to review our hotel, we are glad to know that the overall services at the hotel have met your expectations. We look forward to your next visit. Warm Regards Lakshmanan Ramanathan General Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stop upon arrival
As our flight got into Cochin in the middle of the night this was a perfect hotel for us. The location also makes it a good option if you're leaving Cochin and have an early flight. The room was spacious, modern with a good layout. There was a newly-built feeling to the room and the whole hotel. The one thing that would have made this even better was if there had been complimentary internet access. The breakfast buffet was good with both Indian and European choices. This is a hotel I would choose again if I have an early flight to or from Cochin.
Svar från General Manager 19 jan. 2017
Dear Guest, Thank you for taking time to review our hotel, we are glad to know that the overall services at the hotel have met your expectations. We look forward to your next visit. Warm Regards Lakshmanan Ramanathan General Manager

10/10 Fantastiskt

Jana

Bodde här 12 nätter i mars 2024
Svar från Anurag Rai, Multi Property General Manager 15 apr. 2024
Dear Guest. Namaskaram from Courtyard by Marriott Kochi Airport!Thank you for taking the time to review your stay with us. We look forward to welcome you again in nearest future.Warm RegardsAnurag RaiMulti Property General Manager

10/10 Fantastiskt

joanna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very comfortable and the shower was amazing . I felt relaxed and rested . The staff were helpful . The carpet in the foyer had stains and I brought this to the attention of the manager and he said he was aware of it and they were going to change it .
Bodde här 1 natt i april 2024
Svar från Anurag Rai ,Multi Property General Manager 11 apr. 2024
Dear Guest Namaskaram from Courtyard by Marriott Kochi Airport!Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our room comfortable, the shower amazing, and that you felt relaxed and rested during your stay. It's wonderful to know that our staff could assist you effectively. We sincerely apologize for any inconvenience caused by the stains on the carpet. Rest assured, we have taken note of your feedback, and our management team is already working on addressing this issue. We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future."Warm regards,Anurag Rai Multi Property General Manager

10/10 Fantastiskt

Chandrashekar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice stay and a lovely staffs ,good response ,costumer friendly
Bodde här 1 natt i april 2024
Svar från Anurag Rai Multi Property General Manager 5 apr. 2024
Greetings from Courtyard by Marriott Kochi Airport!We extend our heartfelt gratitude for choosing to stay with us during your visit to Kochi, Kerala, and for graciously sparing your valuable time to share your feedback.We are overjoyed to learn that your experience with us surpassed your expectations and that you thoroughly enjoyed your stay. Our dedicated team is thrilled to have played a part in ensuring your comfort and satisfaction.Located conveniently near Cochin International Airport, our hotel strives to offer guests like yourself a seamless and memorable experience amidst the charm of Kerala.We wish to welcome you back again and look forward to your next visit.

10/10 Fantastiskt

pious

Bodde här 1 natt i mars 2024
Svar från Anurag Rai Multi Property General Manager 5 apr. 2024
Dear Guest,Greetings from Courtyard by Marriott Kochi Airport!We sincerely appreciate you taking the time to share your experience with us. Your kind words about your dining experience are truly encouraging. It brings us immense joy to know that you enjoyed the delightful spread we offer.As one of the premier hotels in Kochi, Kerala, strategically located near Cochin International Airport, we are dedicated to providing exceptional service and ensuring our guests have a memorable stay. Your endorsement on this travel platform serves as a great motivation for our team.We eagerly anticipate the opportunity to welcome you back on your next visit to Kochi. Until then, safe travels and warm regards from all of us here at Courtyard by Marriott Kochi Airport!

4/10 Dåligt

Dinesh, New York

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet
I stayed here for just a night. I noticed when I flipped my pillow over that it had stains all over. Not sure how long it had not been cleaned. Unfortunately not too many choices if you want to stay somewhere decent near Kochi airport…
Bodde här 1 natt i februari 2024
Svar från Anurag Rai Multi Property General Manager 22 mars 2024
Dear Mr.Dinesh,Nmamaskaram from Courtyard by Marriott, Airport Hotel Kochi!Thank you for taking the time to share your feedback following your recent stay at Courtyard by Marriott near Cochin Airport. We sincerely apologize for any inconvenience caused by the condition of your pillow. Please rest assured that cleanliness and guest satisfaction are our top priorities, and we are disappointed to learn that we fell short of your expectations in this regard.We appreciate your valuable feedback as it allows us to identify areas for improvement and take appropriate action to ensure that such issues do not recur. While we regret that your experience did not meet your expectations on this occasion, we hope that you will give us another opportunity to serve you better in the future. Our team is committed to providing exceptional service and ensuring that all guests have a comfortable and enjoyable stay.Thank you once again for your feedback, and we hope to welcome you back to Courtyard by Marriott near Cochin Airport for a more pleasant experience.Warm regards,

2/10 Väldigt dåligt

Bineesh

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
This is the second time we stayed with courtyard Marriot Cochin for one night from 13/02 to 14 /02. Terrible experience in terms of breakfast service. The breakfast service supposed to start at 6:30 am but unfortunately there was no staff member to seat us at 06:30 when we present ourselves at the entrance. There was a staff member setting up the buffet and he pretended not seen us and continued working with buffet, after a while another male staff member rocked up from the kitchen and seated us. The buffet was not fully functional even at 06:45am. We started our breakfast but no one seemed to be providing us service. I had to approach one of the staff member to place order omelette and tea. I waited around 20 mins for the omelette because the waiter was not placed the order on time. We could not have that omelette because it was terrible and runny.I complained to a lady who was in a grey suit and she was unsure what to say to me. It is fair to expect premium service for a premium price. You are an airport hotel so you need to be punctual Anyway never again with courtyard Marriot.
Bodde här 1 natt i februari 2024
Svar från Anurag Rai Multi-Property General Manager 24 feb. 2024
Dear Mr. Bineesh, Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for sharing your feedback further to your recent visit with us and apologies for not meeting your expectations.It is indeed concerning for us to have let you down. I have addressed all your points to the respective department to ensure that we are more focused and consistent in delivering the highest level of service at all times.Your comments will certainly be treated with our utmost consideration to further enhance guests' experience. Thank you once again and looking forward to welcoming you soon again.

10/10 Fantastiskt

Richard

Bodde här 2 nätter i februari 2024
Svar från Anurag Rai Multi Property General Manager 22 mars 2024
Dear Guest,Namaskaram from Courtyard by Marriott Kochi Airport!!!Thank you for choosing to stay at Courtyard by Marriott Kochi Airport and for your amazing feedback! We are delighted to know that you had such a great time with us and that you enjoyed all aspects of your stay. Your kind words and compliments towards our overall facilities and excellent services are a big recognition to the team. This will certainly be shared with the entire team. Warm regards

8/10 Bra

Subashni

Good location clean and friendly staff
Bodde här 4 nätter i februari 2024
Svar från Anurag Rai Multi-Property General Manager 24 feb. 2024
Dear Ms. Subashini, Namaskaram from Courtyard by Marriott Kochi Airport! It was a delight to read your review on this travel forum. We are happy to learn that the offerings, staffs and services of Courtyard by Marriott Kochi were up to your expectations and we were able to curate a wonderful experience for you. We wish to welcome you back again and look forward to your next visit.

10/10 Fantastiskt

John E

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel is ideal for an overnight stay ahead of a flight. Excellent buffet with plenty of choice Room was very clean. Service throughout was excellent.
Bodde här 1 natt i februari 2024
Svar från Anurag Rai Multi-Property General Manager 24 feb. 2024
Dear Mr. John, Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for your appreciative comments about your time with us. We strive each day toensure that our guests leave with memorable experiences hence it gives me immensepleasure to learn that you have thoroughly enjoyed our hospitality and services.We look forward to welcoming you again.

8/10 Bra

Joachim

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly - professional - good - clean…. could recommend the place
Bodde här 1 natt i februari 2024
Svar från Anurag Rai Multi Property General Manager 24 feb. 2024
Dear Guest,Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for sparing your valuable time with excellent ratings. We are glad that you had a pleasant time experiencing our warm hospitality. We appreciate your compliments regarding our dining service. We await the pleasure of welcoming you soon for your next visit.

10/10 Fantastiskt

BRYAN

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Hotel
Bodde här 1 natt i februari 2024
Svar från Anurag Rai Multi Property General Manager 24 feb. 2024
Dear Mr. Bryan,Namaskaram from Courtyard by Marriott Kochi Airport! We are delighted to know that you had such a great time with us and that you enjoyed all aspects of your stay. Your kind words and compliments towards our overall facilities and excellent services are a big recognition to the team. This will certainly be shared with the entire team. We look forward to having you with us again, hopefully for a longer period of stay with us in the near future

10/10 Fantastiskt

RHONDA

Gillade: Renlighet, personal och service och bekvämligheter
outstanding staff who go out of their way to make your stay more memorable
Bodde här 1 natt i januari 2024
Svar från Anurag Rai Multi Property General Manager 24 feb. 2024
Dear Guest,Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for your appreciative comment about spa attendant’s massage. Your kind words towards our service are a big recognition to our associate. We are happy to learn that you enjoyed the spread and thank you for endorsing us on this travel forum which is truly motivating.We wish to welcome you back again and look forward to your next visit.

10/10 Fantastiskt

Mohammed Najeeb

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent location, close to the airport. A/c was not working in the lobby
Bodde här 2 nätter i januari 2024
Svar från Anurag Rai Multi Property General Manager 24 feb. 2024
Dear Mr Mohammed,Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for sharing your feedback further to your recent visit with us and apologies for not meeting your expectations. Commitment to service and guest satisfaction is a main focus for all our valued guests. Therefore it is indeed concerning for us to have let you down. I would like to assure you that we take your feedback very seriously as the comfort and safety of our guests is extremely important to us. We wish to welcome you back again and look forward to your next visit

8/10 Bra

Radhakrishnan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Like everything
Bodde här 1 natt i januari 2024
Svar från Anurag Rai Multi Property General Manager 24 feb. 2024
Dear Guest,Namaskaram from Port Muziris, a Tribute Portfolio Hotel, Kochi!!!Thank you for sparing your valuable time with excellent ratings. We are glad that you had a pleasant time experiencing our warm hospitality. We appreciate your compliments regarding our facilities and services. We await the pleasure of welcoming you soon for your next visit.

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I can not wait to come back. I felt like royalty. The personalized service was amazing and the food was absolutely a delight! It was a fabulous experience.
Bodde här 1 natt i januari 2024
Svar från Anurag Rai Multi Property General Manager 24 feb. 2024
Dear Guest,Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for taking time to share your feedback. It was indeed a pleasure to know that the team went extra mile in ensuring your stay was a memorable one.Your appreciation of our service is very encouraging and will inspire us to scale greater heights towards excellence.We certainly enjoyed looking after you and look forward to the pleasure of welcoming you back soon.

10/10 Fantastiskt

Stephen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Anurag Rai Multi Property General Manager 24 feb. 2024
Dear Mr. Stephen,Namaskaram from Courtyard by Marriott Kochi Airport!!!Thank you for sparing your valuable time with excellent ratings. We are glad that you had a pleasant time experiencing our warm hospitality.

8/10 Bra

Santosh

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quality of service by the hotel staff was excellent ! Very helpful, friendly and prompt in providing assistance. Breakfast spread was good except that most of the options were South Indian or Indian in general. Very limited continental, English or American options. Transportation using services like UBER didn't work well. However, the hotel staff promptly helped with hotel cars and vans when needed. The room was clean and had all the necessary amenities. A few minor details need to be looked into to improve some aspects. The gym was excellent with very good equipment
Bodde här 1 natt i januari 2024
Svar från Anurag Rai Multi Property General Manager 24 feb. 2024
Dear Mr. Santosh,Namaskaram from Courtyard by Marriott Kochi Airport!!!Thank you for your appreciative comments about your dining experience at Momo Cafe. Your kind words towards our overall facilities and excellent services are a big recognition to the team. Thank you for endorsing us on this travel forum which is truly motivating.Your comments about more food selection for foreigners will certainly be treated with our utmost consideration to further enhance guests' experience. We wish to welcome you back again and look forward to your next visit.

6/10 Okej

Vineeta

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The staff was extremely nice and courteous but the bathrooms was not clean and a bit dated
Bodde här 1 natt i december 2023
Svar från Anurag Rai Multi Property General Manager 24 feb. 2024
Dear Vineeta,Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for taking time to share your feedback. It was indeed a pleasure to know that the team went extra mile in ensuring your stay was a memorable one.Your appreciation of our service is very encouraging and will inspire us to scale greater heights towards excellence.We certainly enjoyed looking after you and look forward to the pleasure of welcoming you back soon.

10/10 Fantastiskt

Divya

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Anurag Rai Multi Property General Manager 24 feb. 2024
Dear DivyaNamaskaram from Courtyard by Marriott Kochi Airport!!!Thank you so much for choosing to stay with us and we truly value the time you had taken to share your stay experience. We are happy to learn that the offerings, staffs and services were up to your expectations and we were able to curate a wonderful experience. We wish to welcome you back again and look forward to your next visit.

10/10 Fantastiskt

Manu

Bodde här 1 natt i december 2023
Svar från Anurag Rai Multi Property General Manager 24 feb. 2024
Dear Mr. Manu. Namaskaram from Courtyard by Marriott Kochi Airport!!!Thank you for taking the time to review your stay with us. I am very pleased to hear that you had a pleasant stay with us. Your comments about our rooms will certainly be treated with our utmost consideration to further enhance guests' experience. We wish to welcome you back again and look forward to your next visit.

8/10 Bra

John

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Rita

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

SHANKAR

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
good overall.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Javon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Yoshiko

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
スタッフの気遣いが素晴らしかったです。ロビーでタクシーを待つ間にコーヒーとクッキーを持ってきてくれたり、アットホームな雰囲気でした。また朝食が南インドならではのメニューがたくさんあり、食べる組み合わせなども教えてくれ、お味もとても美味しく満足でした。
Bodde här 1 natt i december 2023

10/10 Fantastiskt

susana

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Me encanto y sobre todo el trato humano
Bodde här 1 natt i november 2023

4/10 Dåligt

Susan

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
The staff are struggling to match the prices charged for services. The property (near the airport) appears to be struggling to keep up with what it takes to be a 5-star service hotel. Equipment was not working. When requested, staff took a long time to respond. At room servicing, broken equipment was left behind in the middle of the room. The experience at check-in was poor.
Bodde här 2 nätter i november 2023
Svar från Anurag Rai 21 nov. 2023
Dear Ms. Susan Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for sharing your feedback further to your recent visit with us and apologize for not meeting your expectations.It is indeed concerning for us to have let you down. I have addressed all your points to the respective department to ensure that we are more focused and consistent in delivering the highest level of service at all times.Your comments will certainly be treated with our utmost consideration to further enhance guests' experience. Thank you once again and I look forward to welcoming you soon again.Warm RegardsAnurag Rai Multi Property General Manager

10/10 Fantastiskt

Benjamin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic stay at the hotel, completely comfortable and relaxing
Bodde här 1 natt i november 2023
Svar från Anurag Rai 21 nov. 2023
Namaskaram from Courtyard by Marriott Kochi Airport!!!Thank you for staying with us and sharing your feedback. Positive feedback like yours certainly makes us proud and motivates us at the same time to always deliver exceptional service to our patrons.We look forward to welcoming you again in the near future.Warm Regards Multi-Property General ManagerAnurag Rai

10/10 Fantastiskt

Maria

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very professional and friendly.
Bodde här 1 natt i november 2023
Svar från Anurag Rai 7 nov. 2023
Dear Ms. MariaNamaskaram from Courtyard by Marriott Kochi Airport!The team and I are delighted to know that you had a wonderful experience with us.We wish to welcome you back again and look forward to your next visit.Warm RegardsAnurag RaiMulti Property General Manager

10/10 Fantastiskt

Kalpana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent overnight stay at the Marriott. Very convenient hotel with free transfers to the airport. We had dinner at the cafe, really enjoyed the lamb biryani ( very large portion) Highly recommend it

2/10 Väldigt dåligt

Deepa

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Great property; nice facilities, clean and close to the airport. Hence, very convenient. The staff on the other hand left a lot to be desired; by far the most inefficient and unhelpful set of folks at the front desk; checkin took close to 30 min in spite of me being the only person at the counter and they did not even give me the room that I booked. Of course, no refunds and no upgrades whatsoever
Bodde här 1 natt i oktober 2023
Svar från Anurag Rai 31 okt. 2023
Dear Ms. Deepa Namaskaram from Courtyard by Marriott Kochi Airport! It is indeed concerning for us to have let you down. I have addressed all your points to the respective department to ensure that we are more focused and consistent in delivering the highest level of service at all times.We thank you for the constructive feedback and we look forward to welcome you again.Warm RegardsAnurag RaiMulti Property General Manager

10/10 Fantastiskt

Terry, Gainesville

Bodde här 2 nätter i oktober 2023

8/10 Bra

Raju

Bodde här 1 natt i september 2023
Svar från Anurag Rai 31 okt. 2023
Dear Guest Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for sparing your valuable time with good ratings. We wish to welcome you back again and look forward to your next visit.Warm RegardsAnurag RaiMulti Property General Manager

10/10 Fantastiskt

Ramesh

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Anurag Rai 31 okt. 2023
Dear Mr. RameshNamaskaram from Courtyard by Marriott Kochi Airport! Thank you for sharing your feedback with an excellent ratings and we look forward to welcome you again.Warm Regards,Anurag Rai Multi Property General Manager

10/10 Fantastiskt

Maya

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient shuttle for the airport. Food is very good. Rooms are spacious and comfortable. Staff is very friendly and helpful.
Bodde här 1 natt i september 2023
Svar från Anurag Rai 31 okt. 2023
Dear Ms. MayaNamaskaram from Courtyard by Marriott Kochi Airport! We are delighted to know that you had such a great time with us and that you enjoyed all aspects of your stay.Anurag Rai Multi Property General Manager

8/10 Bra

Aditya

Gillade: Rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Anurag Rai 31 okt. 2023
Dear Mr. AdityaNamaskaram from Courtyard by Marriott Kochi Airport! We are delighted to know that you had such a great time with us and that you enjoyed all aspects of your stay.Anurag Rai Multi Property General Manager

8/10 Bra

Jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i september 2023
Svar från Anurag Rai 31 okt. 2023
Dear Mr. Jose Namaskaram from Courtyard by Marriott Kochi Airport!The team and I are delighted to know that you had a wonderful experience with us.We wish to welcome you back again and look forward to your next visit.Warm RegardsAnurag RaiMulti Property General Manager

10/10 Fantastiskt

sharmeen

Bodde här 1 natt i september 2023
Svar från Anurag Rai 31 okt. 2023
Dear Mr. SharmeenNamaskaram from Courtyard by Marriott Kochi Airport! Thank you for sharing your feedback with an excellent rating and we look forward to welcome you again.Warm Regards,Anurag Rai Multi Property General Manager

10/10 Fantastiskt

Chad, Des moines

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Anurag Rai 31 okt. 2023
Dear Sir Namaskaram from Courtyard by Marriott Kochi Airport!!!Thank you for taking your valuable time out to review us.The team and I are delighted to know that you had a wonderful experience with us.We look forward to welcome you back to our hotel. Anurag RaiMulti Property General Manager