Lobby

Recensioner av Hilton Amman

5 out of 5
Hilton Amman
7 Illiyah Madi Street 941977, Shmeisani, Amman

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 68 av 84 recensioner" "
8 - Bra i betyg. 8 av 84 recensioner" "
6 - Okej i betyg. 3 av 84 recensioner" "
4 - Dåligt i betyg. 3 av 84 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 84 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,6/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Djamal

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i december 2023
Svar från Issam Ajouz 9 jan. 2024
Dear DjamalThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral Manager

10/10 Fantastiskt

Halit

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice staff Good hotel Good location
Bodde här 1 natt i maj 2024
Svar från Issam Ajouz 26 maj 2024
Dear HalitThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral ManagerHilton Amman

10/10 Fantastiskt

Irfan

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Top hotel. Lovely friendly staff, super clean and comfortable room, and the best hotel breakfast I’ve had. I’d recommend to all and I will definitely stay when I’m next in Amman
Bodde här 1 natt i maj 2024
Svar från Sara 10 maj 2024
Dear Mr. Mohammad,We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding and thank you for letting us know how much you enjoyed it. We look forward to having you with us again soon.Kind Regards,Sara-Guest relations team

10/10 Fantastiskt

Irfan

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Top hotel. Lovely friendly staff, super clean and comfortable room, and the best hotel breakfast I’ve had. I’d recommend to all and I will definitely stay when I’m next in Amman
Bodde här 1 natt i maj 2024
Svar från Sara 10 maj 2024
Dear Mr. Mohammad,We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding and thank you for letting us know how much you enjoyed it. We look forward to having you with us again soon.Kind Regards,Sara -Guest Relations team

10/10 Fantastiskt

Armand Joseph, Koeln

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Halit

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice staff Good location
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Beatrice

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel in a safe area,staff very kind and helpfull.
Bodde här 4 nätter i april 2024
Svar från Issam Ajouz 25 apr. 2024
Dear BeatriceThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral ManagerHilton Amman

10/10 Fantastiskt

William, Tampa

Bodde här 1 natt i mars 2024
Svar från Sara 10 maj 2024
Dear Mr. William,We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding and thank you for letting us know how much you enjoyed it. We look forward to having you with us again soon.Kind Regards,Sara-Guest relations team.

10/10 Fantastiskt

William, Tampa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location it's very convenient 5min from the downtown.
Bodde här 1 natt i april 2024
Svar från Issam Ajouz 21 apr. 2024
Dear Mr. WilliamThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral ManagerHilton Amman

10/10 Fantastiskt

LAMIS, fort wayne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean smiley faces good food and location.
Bodde här 3 nätter i april 2024
Svar från Issam Ajouz 8 apr. 2024
Dear Ms. LamisThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral ManagerHilton Amman

4/10 Dåligt

Khaled, Marina DL Rey

Gillade inte: Renlighet och personal och service
Front desk staff needs attention. Clear discrepancies among staff. Some are good others are terrible
Bodde här 2 nätter i mars 2024
Svar från Timor Shishani 31 mars 2024
Dear Mr. KhaledThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.I would like to apologize for the incidents you have encountered during your stay and for the discomfort we have caused as a result. Our aim is to exceed guest expectations and we are sorry to have failed on this occasion. I had the pleasure of speaking to you and taking care of the rest of your stay and I hope that you will choose Hilton Amman again to provide me with the chance of taking care of your stay personally. In the meantime, if I can be of any assistance, please do not hesitate to contact me.Timor ShishaniFront Office Manager Hilton Amman

10/10 Fantastiskt

Layth

Affärsresenär
Gillade: Personal och service och bekvämligheter
Bodde här 1 natt i januari 2024
Svar från Issam Ajouz 21 jan. 2024
Dear Mr. LaythThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral ManagerHilton Amman

10/10 Fantastiskt

Nudrat

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was really impressed by this lovely hotel and their staff. They went out of their way to make our stay comfortable. We especially liked the staff at breakfast Rami and Ziad and their team. Thank you
Bodde här 1 natt i januari 2024
Svar från Sara Alsyoof 20 jan. 2024
Dera Ms.Nudrat,Greetings from Hilton Amman. we are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding and thank you for letting us know how much you enjoyed it. We look forward to having you with us again soon.Kind Regards,sara

10/10 Fantastiskt

Halit

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Sara Alsyoof 20 jan. 2024
Dera Mr. Halit, Greetings from Hilton Amman, we are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding and thank you for letting us know how much you enjoyed it. We look forward to having you with us again soon.Kind Regards,sara

10/10 Fantastiskt

Halit

Bodde här 1 natt i januari 2024
Svar från Sara Alsyoof 13 jan. 2024
Dear Mr. Halit, We have really appreciated the time you have spent to share with us all about your appreciation towards the whole team; The team is extremely happy that their hard work paid off...We look forward to having you with us again soon.Kind Regards,Sara

8/10 Bra

Mohammed salem

Bodde här 4 nätter i januari 2024
Svar från Sara Alsyoof 12 jan. 2024
Dear Mr. Salem,Greetings from Hilton Amman. Thank you for taking the time to share your experience about your recent stay at our hotel. The entire team looks forward to the pleasure of welcoming you back to Hilton Amman very soon.Sara Guest Relations Supervisor

10/10 Fantastiskt

Lilian

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, great hotel! Super helpful and friendly staff! Love the food!
Bodde här 1 natt i december 2023
Svar från Issam Ajouz 7 jan. 2024
Dear Ms. Lilian,Thank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Best Regards, Issam AjouzGeneral Manager Hilton Amman

10/10 Fantastiskt

Armand Joseph, Koeln

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Freundliche und kompetente Mitarbeiter
Bodde här 2 nätter i december 2023
Svar från Sara Alsyoof 20 dec. 2023
Deare Mr. Joseph,We would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the near future.Warm regards,sara

10/10 Fantastiskt

Ignacio

Bodde här 1 natt i december 2023
Svar från Sara Alsyoof 20 dec. 2023
Dear Mr.Lgnacio,We would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the near future.Warm regards,sara

10/10 Fantastiskt

Mutsumi

Bodde här 1 natt i december 2023
Svar från Issam Ajouz 7 jan. 2024
Dear MutsumiThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Best Regards, Issam AjouzGeneral Manager Hilton Amman

10/10 Fantastiskt

Mutsumi

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very helpful in making suggestions for sightseeing and setting up a tour for us.
Bodde här 4 nätter i november 2023
Svar från Sara Alsyoof 20 dec. 2023
Dear Mr. Mutsumi,We would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the near future.Warm regards,sara

10/10 Fantastiskt

Yaman Ahmed Mohammed

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room, though smaller than anticipated, proved convenient for a short stay. Unfortunately, the AC heater wasn't functional, but I believe room service could have assisted had I requested. Despite the AC hiccup, the room was spotless. The TV provided quality entertainment, and the internet connection was excellent. The staff was exceptionally welcoming and friendly, compensating for the minor inconveniences. Overall, a pleasant stay.
Bodde här 2 nätter i november 2023
Svar från Issam Ajouz 28 nov. 2023
Dear Mr. YamanThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished.

6/10 Okej

Abdulsalam

Reste med familjen
Gillade: Renlighet och bekvämligheter
There was no hot air conditioned while it was very cold,
Bodde här 3 nätter i november 2023
Svar från Timor Shishani 28 nov. 2023
Dear Mr. AbdulsalamThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We are very sorry to know that your room was cold and hot air conditioning did not work. Our aim is to exceed guest expectations and we are sorry to have failed on this occasion. I hope to be able to welcome you back to Hilton Amman to personally take care of your stay and make sure everything is up to your expectations. In the meantime, if I can be of any assistance, please do not hesitate to contact me.Timor ShishaniFront Office Manager

10/10 Fantastiskt

Halit

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Helpfull and kind staff Clean and good food
Bodde här 3 nätter i november 2023
Svar från Issam Ajouz 21 nov. 2023
Dear Halit,Thank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished.

10/10 Fantastiskt

Lars

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Sara Alsyoof 15 nov. 2023
Dear Mr. lars,We have really appreciated the time you have spent to share with us all about your appreciation towards the whole team; and more glad knowing that you liked our breakfast. The team is extremely happy that their hard work paid off. We look forward to having you with us again soon.Kind Regards,sara

6/10 Okej

Tanea

Bodde här 3 nätter i november 2023
Svar från Sara Alsyoof 14 nov. 2023
Dear Ms. Tanea,Greetings from Hilton Amman. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation, we look forward to having you with us again soon.Kind Regards,sara

10/10 Fantastiskt

anne lise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
parfait , un Hilton ...
Bodde här 3 nätter i oktober 2023
Svar från Issam Ajouz 1 nov. 2023
Thank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral ManagerHilton Amman

10/10 Fantastiskt

Naji

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room condition is very nice & well maintained.
Bodde här 1 natt i oktober 2023
Svar från Issam Ajouz - General Manager 26 okt. 2023
Dear Mt Naji,We are truly heartened to receive your generous review and thank you for letting us know how much you enjoyed it, we look forward to having you with us again in the near future.

10/10 Fantastiskt

marwan tarazi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Arrived s+at 4 am, excellent snd wuick check in. \hotel is clean but a bit tired. Use pool in spa, very clean. \\drinks at terrsce, excellent service. King bed, very comfortsble. Room spacious.
Bodde här 1 natt i oktober 2023
Svar från Issam Ajouz - General Manager 26 okt. 2023
Dear Mr Marwan,Thank you for letting us know how much you enjoyed your stay in Hilton Amman and its facilties, we look forward to having you with us again in the near future.

8/10 Bra

Suhair s

Bodde här 1 natt i oktober 2023
Svar från Issam Ajouz 23 okt. 2023
Dear Ms. SuhairThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your Very Good rating, we hope that you stay with us soon again and have a great memorable stay and rate us at 10 next time. Will remain at your disposal in case of any inquiries and will be looking forward to hearing from you soon.Issam AjouzGeneral ManagerHilton Amman

10/10 Fantastiskt

Jihad

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clene
Bodde här 1 natt i oktober 2023
Svar från Sara Alsyoof 20 okt. 2023
Dear Mr. Jihad,Greetings from Hilton Amman. Thank you for taking the time to share your experience about your recent stay at our hotel, The team is extremely happy that their hard work paid off. We look forward to having you with us again in the near future.Kind Regards,sara

10/10 Fantastiskt

Isam

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 2 nätter i september 2023
Svar från Issam Ajouz 17 okt. 2023
Dear Mr. Isam, We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding service and thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future. Kind Regards, Issam Ajouz General Manager

10/10 Fantastiskt

Yassine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service
Bodde här 3 nätter i oktober 2023
Svar från Issam Ajouz 17 okt. 2023
Dear Mr. Yassine, We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding service and thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future. Kind Regards, Issam Ajouz General Manager

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Issam Ajouz 14 okt. 2023
Dear Mr. David, We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding service and thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future. Kind Regards, Issam Ajouz General Manager

10/10 Fantastiskt

Halit

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Kind & Helpfull staff Clean Good location
Bodde här 3 nätter i september 2023
Svar från Issam Ajouz - General Manager 2 okt. 2023
Dear Mr Halit,We are truly heartened to receive your generous review and for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,

10/10 Fantastiskt

Theodora

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is one of the cleanest and nicest hotels I’ve stayed in. You can’t beat it especially for the price.
Bodde här 4 nätter i september 2023
Svar från Issam Ajouz - General Manager 2 okt. 2023
Dear Mrs Theodora,We are truly heartened to receive your generous review related to the cleanliness of our hotel and for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,

10/10 Fantastiskt

LAITH

Bodde här 1 natt i september 2023
Svar från Sara Alsyoof 29 sep. 2023
Dear Mr. Laith,We would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us.Best regardssara

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was a really good hotel to stay 3 nights in Amman. It was very easy to get to from the airport, free valet parking, good security and helpful welcoming staff. The room was lovely and we had our best nights sleep here in 9 days of travelling Jordan. Although its slightly away from the attractions, uber works great and we had no trouble getting around. Perfect.
Bodde här 3 nätter i september 2023
Svar från Sara Alsyoof 29 sep. 2023
Dear Mr. Paul,We would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us. The entire team looks forward to the pleasure of welcoming you back to Hilton Amman very soon.Best regards sara

8/10 Bra

Judit

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2023
Svar från Issam Ajouz - General Manager 2 okt. 2023
Dear Mrs Judit,We are truly heartened to receive your generous review. we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,

10/10 Fantastiskt

Meryam

Bodde här 1 natt i september 2023
Svar från Issam Ajouz 14 okt. 2023
Dear Ms. Meryam, We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding service and thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future. Kind Regards, Issam Ajouz General Manager

8/10 Bra

Yoonho

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från Issam Ajouz 1 nov. 2023
Dear YoonhoThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your very good rating, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. We hope to see you again in Hilton Amman Issam AjouzGeneral ManagerHilton Amman

10/10 Fantastiskt

Armand, Koeln

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Exzellente Unterkunft Freundliche Angestellte
Bodde här 2 nätter i september 2023
Svar från Sara Alsyoof 13 sep. 2023
Dera Mr. Armand,We would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us.Our team takes great pride in delivering exceptional service to each and every one of our guests, and it is always a pleasure to know that our efforts have been recognized. It is our goal to ensure that every guest feels welcomed, comfortable, and well taken care of, and we are delighted to know that we were able to achieve this during your stay.We are thrilled to hear that you enjoyed our amenities and services, and that you found our location to be convenient. We are committed to providing our guests with a memorable experience, and we are happy to know that we were able to accomplish that during your stay.Once again, thank you for choosing to stay with us at Hilton Amman. We hope to have the pleasure of welcoming you back in the near future.Warm regards,SaraGuest Relations Supervisor

8/10 Bra

Hassan

Bodde här 1 natt i september 2023
Svar från Sara Alsyoof 10 sep. 2023
Dear Mr. HassanWe would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us.Our team takes great pride in delivering exceptional service to each and every one of our guests, and it is always a pleasure to know that our efforts have been recognized. It is our goal to ensure that every guest feels welcomed, comfortable, and well taken care of, and we are delighted to know that we were able to achieve this during your stay.We are thrilled to hear that you enjoyed our amenities and services, and that you found our location to be convenient. We are committed to providing our guests with a memorable experience, and we are happy to know that we were able to accomplish that during your stay.Once again, thank you for choosing to stay with us at Hilton Amman. We hope to have the pleasure of welcoming you back in the near future.Warm regards,Sara.Guest Relations Supervisor

10/10 Fantastiskt

Sandy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved our stay! Staff was very polite and the rooms were very clean!
Bodde här 2 nätter i juli 2023
Svar från Ruba Najmelden - Reservations Department 26 aug. 2023
Dear Ms. Sandy,Warm Greetings from Hilton AmmanWe are happy to hear from you about your stay.We are looking forward to welcoming you at our hotel again .Best Regards

10/10 Fantastiskt

Zaher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Issam Ajouz - General Manager 15 aug. 2023
Dear Mr Zaher,Thank you for your time sharing your pisitive experience with us. We do look forward to welcome you back soon.Kind Regards,

10/10 Fantastiskt

VALDIR

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2023
Svar från Issam Ajouz - General Manager 1 aug. 2023
Dear Mr Valdir,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back soon.

10/10 Fantastiskt

Mohammad, Hebron

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent Hotel
Bodde här 1 natt i juli 2023
Svar från Issam Ajouz - General Manager 23 juli 2023
Dear Mr. Mohamed,We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future.Kind Regards,

10/10 Fantastiskt

Shuruk

Very good
Bodde här 1 natt i juli 2023
Svar från Issam Ajouz - General Manager 20 juli 2023
Dear Mr Shuruk,Thank you for taking the time to share your recent experience in Hilton Amman and for giving us perfect feedback.

10/10 Fantastiskt

Halit

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good staff Good location Good food
Bodde här 3 nätter i juli 2023
Svar från Issam Ajouz - General Manager 20 juli 2023
Dear Mr. Halit,Thank you for taking the time to share your recent experience in Hilton Amman and for giving us perfect feedback. Hope to have the chance to welcome you back soon.

4/10 Dåligt

Fernando

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Front office staff wasn’t helpful whatsoever. Wouldn’t even provide information on the neighborhood restaurants once you rejected their offer to use one of the hotel restaurants. Room didn’t have shampoo nor body wash. It took over an hour and 2 calls to have some delivered. Breakfast was very weak , omelets were overcooked and pastries were tasteless.
Bodde här 1 natt i juli 2023
Svar från Issam Ajouz - General Manager 12 juli 2023
Dear Fernando,Thank you for taking the time to fill this survey. Please accept our sincere apology if your stay was not up to your expectation. However, i need to clarify that for safety and liability reasons, the hotel team can only name but not recommend outside food providers! And I'm happy to announce and for environemntal-protection reasons, Hilton new toiletries standard is having wall mounted dispensers that were already in your bathroom, but you were insisting on take-away ones! Breakfast choices do meet international standards, but Pork items are not allowed as explained today morning.I hope that the above have clarified further besides your breakfast choices. We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon.