Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 199 av 1004 recensioner" "
10 - Fantastiskt
199
8 - Bra i betyg. 191 av 1004 recensioner" "
8 - Bra
191
6 - Okej i betyg. 183 av 1004 recensioner" "
6 - Okej
183
4 - Dåligt i betyg. 161 av 1004 recensioner" "
4 - Dåligt
161
2 - Väldigt dåligt i betyg. 270 av 1004 recensioner" "
2 - Väldigt dåligt
270
6,0/10
Renlighet
6,6/10
Personal och service
5,8/10
Bekvämligheter
6,0/10
Boendets skick och faciliteter
6,4/10
Hållbarhet
Recensioner
4/10 Dåligt
eder
1 maj 2024
Gillade inte: Renlighet och boendets skick och faciliteter
Rooms were filthy, if you need shampoo you have to ask at front lobby.
There were hairs and dirt in the tub.
eder
Bodde här 1 natt i april 2024
10/10 Fantastiskt
Ellioud
Reste med familjen, Reste med husdjur
1 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We’ve stayed here a week already and everything from the rooms to the staff have exceeded our expectations
Ellioud
Bodde här 1 natt i april 2024
6/10 Okej
Mary, Chattanooga
29 apr. 2024
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
In a pinch, this is an ok place to stay. When I got there, the lobby, elevator, and room were dingy, and there were no kitchen items...you have to request them. There were also people smoking so badly that it spilled over into the hallways.
Mary
Bodde här 3 nätter i april 2024
Svar från Hotel Management 1 maj 2024
Dear Mary, Thank you for choosing our hotel and for sharing your review. We apologize for the inconvenience you faced during your stay. Our team is dedicated to providing clean and comfortable accommodations, and we regret falling short of your expectations. Your feedback regarding the cleanliness and elevator issues will be addressed internally. We appreciate your patience and hope to have the opportunity to improve your experience in the future.Sincerely,Hotel Management
10/10 Fantastiskt
keri, Mountlake Terrace
Reste med sin partner
24 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thanks everyone!!
keri
Bodde här 1 natt i april 2024
Svar från Hotel Management 24 apr. 2024
Dear keri, Thank you for your kind words! We're delighted that you enjoyed your stay with us. Our team works hard to provide a welcoming and comfortable experience for all our guests. Your appreciation means a lot to us. We look forward to welcoming you back soon for another pleasant stay at Extended Stay America!Sincerely,Hotel Management
10/10 Fantastiskt
keri, Mountlake Terrace
Reste med sin partner
24 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The people who work here are ABSOLUTLY THE BEST! I really feel comfortable here. Thanks guys🤗
keri
Bodde här 1 natt i april 2024
2/10 Väldigt dåligt
Alex
Affärsresenär
17 apr. 2024
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Beds and pillows were very uncomfortable, hard to sleep. Smoke alarm was sensitive and was triggered by the steam from the shower. Major construction next door, but that's out of the hotels control. Staff was good, just rooms need a small upgrade soon.
Alex
Bodde här 1 natt i april 2024
Svar från Hotel Management 17 apr. 2024
Dear Alex, We regret that your recent visit fell short of your expectations in some regards. Please accept our apologies for any disappointment you experienced. We are committed to upholding elevated standards not only in our service but also in the overall feel of our hotel. As we look ahead, your feedback will be thoughtfully discussed with the appropriate individuals. We appreciate your kind words regarding our staff, and we sincerely hope you will grant us another opportunity to serve you during your next visit to the area.Sincerely,Hotel Management
10/10 Fantastiskt
Rodolfo
Reste med sin partner
16 apr. 2024
Gillade: Renlighet och bekvämligheter
Nice and clean
Rodolfo
Bodde här 1 natt i april 2024
Svar från Hotel Management 17 apr. 2024
Dear Rodolfo, We're delighted by your review! Maintaining a clean and comfortable space is our top priority, and we're thrilled that it left a positive impression on your stay. Our housekeeping team takes great pride in their work, and they'll be delighted to hear your feedback. It was our pleasure hosting you here at Extended Stay America, and we can't wait to welcome you back for another fantastic stay.Sincerely,Hotel Management
10/10 Fantastiskt
Maegen
Reste med sin partner, Reste med husdjur
15 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel staff was very friendly and helpful.
Maegen
Bodde här 1 natt i februari 2024
Svar från Hotel Management 16 apr. 2024
Dear Maegen, We are flattered by your generous review of Extended Stay America. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to Orange County.Sincerely,Hotel Management
10/10 Fantastiskt
Monique
13 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel
Monique
Bodde här 2 nätter i april 2024
10/10 Fantastiskt
Ricardo
2 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ricardo
Bodde här 1 natt i mars 2024
2/10 Väldigt dåligt
Joey
Reste med familjen
31 mars 2024
The beds were very uncomfortable. When we were walking down hallway to our room, you could hear two people having sex, screaming and hear the bed banging against the wall. I had my daughter with me and it was a very uncomfortable situation
Joey
Bodde här 4 nätter i mars 2024
Svar från Hotel Management 1 apr. 2024
Dear Joey, Thank you for your review of our hotel. We sincerely apologize for the discomfort and inconvenience you experienced during your stay. Providing a comfortable and peaceful environment for all our guests is our priority, and we regret that this was not your experience. We will address your concerns with our team to ensure measures are in place to prevent similar incidents in the future. Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a more pleasant stay in the future. Sincerely,Hotel Management
2/10 Väldigt dåligt
Elia
Reste med familjen
23 mars 2024
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They didn’t even had shampoo!
Not to mention no trash can, no hair drier, no hot water, noisy.
Very bad experience.
Elia
Svar från Hotel Management 25 mars 2024
Dear Elia, Thank you for your feedback. We apologize for the inconveniences you experienced during your stay. Providing essential amenities and ensuring a comfortable stay is our priority, and we regret falling short of your expectations. Your feedback regarding the lack of amenities, hot water, and noise disturbances is concerning and will be promptly addressed with our team. Please accept our sincerest apologies, and we hope for the opportunity to make amends and provide you with a much-improved experience in the future.Sincerely,Hotel Management
4/10 Dåligt
Jesus
21 mars 2024
Jesus
Bodde här 6 nätter i mars 2024
6/10 Okej
TJ
19 mars 2024
Gillade: Renlighet
TJ
Bodde här 3 nätter i mars 2024
2/10 Väldigt dåligt
Mirta
16 mars 2024
Gillade inte: Renlighet och boendets skick och faciliteter
Very old, dirty, unsafe area😣
Mirta
Bodde här 1 natt i mars 2024
Svar från Hotel Management 16 mars 2024
Dear Mirta, Thank you for taking the time to post your review. We truly value our guests' comments and opinions. We apologize for not meeting your expectations, and we hope you will consider giving us a chance to provide you with the type of service we are typically known for delivering. Thank you again, and we wish you all the best with your future travels.Sincerely,Hotel Management
4/10 Dåligt
Felicidad
26 feb. 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Felicidad
Bodde här 1 natt i januari 2024
10/10 Fantastiskt
Michael
Reste med husdjur
12 feb. 2024
Gillade: Renlighet och bekvämligheter
It was nice inside and quiet outside. I would recommend it.
Michael
Bodde här 1 natt i februari 2024
Svar från Hotel Management 15 feb. 2024
Dear Michael, Thank you for choosing Extended Stay America and taking the time to write a review. We're delighted to know that you enjoyed your stay and that the ambiance, both inside and outside, met your expectations. We appreciate your recommendation, and it would be our pleasure to welcome you back for another enjoyable experience. Sincerely,Hotel Management
4/10 Dåligt
Julio
5 feb. 2024
Gillade inte: Renlighet och boendets skick och faciliteter
Habitación sucia
Julio
Bodde här 1 natt i februari 2024
Svar från Hotel Management 6 feb. 2024
Dear Julio, We apologize for the inconvenience caused by the cleanliness of your room. Our priority is to provide a clean and comfortable environment, and we regret falling short of your expectations. Your feedback is valuable, and we will address this matter promptly with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope to welcome you back for a more satisfactory experience in the future.Sincerely,Hotel Management
10/10 Fantastiskt
robyn
1 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
robyn
Bodde här 1 natt i januari 2024
10/10 Fantastiskt
robyn
25 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Love the girls at the front
robyn
Bodde här 1 natt i januari 2024
10/10 Fantastiskt
robyn
23 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
robyn
Bodde här 1 natt i januari 2024
4/10 Dåligt
antonio
21 jan. 2024
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
My room had multiple leaks from the roof during rain storm and when went down to switch rooms they didn’t have another room ready gave me a time frame then it still wasn’t ready and had to wait even longer for the room
antonio
Bodde här 2 nätter i januari 2024
Svar från Hotel Management 22 jan. 2024
Dear Antonio, Thank you for staying with us and sharing your feedback. We are disappointed that your room did not meet your expectations. Your experience is not reflective of our usual standards, and we deeply regret the disturbance and issues you encountered. We will be taking the proper action as we are committed to providing every guest with a wonderful experience. We hope you will allow us to provide you with the flawless stay you deserve on a future visit. Thank you again for your remarks. Sincerely, Hotel Management
10/10 Fantastiskt
robyn
16 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
robyn
Bodde här 2 nätter i januari 2024
6/10 Okej
David
Reste i grupp
15 jan. 2024
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
David
Bodde här 2 nätter i januari 2024
4/10 Dåligt
Verifierad resenär
Reste med familjen
14 jan. 2024
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worst sleep in my life
First, the beds were so uncomfortable!! We booked a two night stay and didn’t not get much sleep on those beds. Also, it says breakfast was provided and free , but it was only packets of oatmeal and coffee. My family and I stay in Yorba Linda once a year for a cheer competition and I would not recommend this hotel or stay here again
Verifierad resenär
Bodde här 2 nätter i januari 2024
Svar från Hotel Management 15 jan. 2024
Dear Guest, Thank you for taking the time to share about your stay. It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a beautiful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management
10/10 Fantastiskt
robyn
14 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
robyn
Bodde här 2 nätter i januari 2024
10/10 Fantastiskt
Isaias
Reste med familjen
14 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Isaias
Bodde här 1 natt i januari 2024
10/10 Fantastiskt
robyn
12 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
robyn
Bodde här 2 nätter i januari 2024
10/10 Fantastiskt
robyn
8 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
robyn
Bodde här 1 natt i januari 2024
10/10 Fantastiskt
Crystal
7 jan. 2024
Crystal
Bodde här 1 natt i december 2023
2/10 Väldigt dåligt
cesar
5 jan. 2024
Gillade inte: Renlighet och boendets skick och faciliteter
Agresive people
cesar
Bodde här 13 nätter i december 2023
Svar från Hotel Management 10 jan. 2024
Dear cesar, Thank you for your feedback and for being our guest. Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known.Sincerely,Hotel Management
10/10 Fantastiskt
robyn
3 jan. 2024
robyn
Bodde här 2 nätter i december 2023
2/10 Väldigt dåligt
Anirudh
1 jan. 2024
Gillade inte: Renlighet och boendets skick och faciliteter
Good to avoid this place
Anirudh
Bodde här 2 nätter i december 2023
Svar från Hotel Management 6 jan. 2024
Dear Anirudh, Thank you for the review and for sharing your experience. Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known.Sincerely,Hotel Management
4/10 Dåligt
Christine
31 dec. 2023
Christine
Bodde här 2 nätter i december 2023
10/10 Fantastiskt
robyn
31 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff is amazing. Thank you Michelle
robyn
Bodde här 2 nätter i december 2023
Svar från Hotel Management 3 jan. 2024
Dear robyn, Thank you for this outstanding review, and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We are fortunate to have such thoughtful and exceptional team members as Michelle; we'll gladly share your kind words with them and our entire team. It was a pleasure hosting you, and we hope to see you again soon.Sincerely,Hotel Management
2/10 Väldigt dåligt
srikanth
Reste i grupp, Reste med familjen
31 dec. 2023
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
srikanth
Bodde här 2 nätter i december 2023
2/10 Väldigt dåligt
Phanikumar
31 dec. 2023
Gillade inte: Renlighet
Phanikumar
Bodde här 2 nätter i december 2023
10/10 Fantastiskt
robyn
30 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
robyn
Bodde här 2 nätter i december 2023
2/10 Väldigt dåligt
Tiffany
Reste med familjen
29 dec. 2023
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stay elsewhere
I called ahead to let them know that I would be arriving at 1am. The man that answered spoke with a very thick foreign accent and was very difficult to understand. He did not say anything helpful and hung up. When I arrived the receptionist said their system was locked and it would be 45 minutes. He said I should have pre-checked in. Then since I was clearly upset, minutes later he was able to check me in.
The room was not clean. The floor had dirty shoe prints, the toilet had residue from usage. The room had a lot of wear and tear.
The noise from the freeway directly outside was so loud that I was unable to sleep.
The exterior and hallways were dirty.
Tiffany
Bodde här 1 natt i december 2023
Svar från Hotel Management 30 dec. 2023
Dear Tiffany, Thank you for your valuable feedback. We deeply value providing considerate and attentive service to our guests, so we apologize for any inconvenience you may have experienced upon your arrival. Also, we apologize for not providing you with a clean and comfortable room. Rest assured, we will take the necessary steps to rectify the situation and aim to provide you with the excellent hospitality you deserve on your next visit. Sincerely,Hotel Management
10/10 Fantastiskt
Ziad
29 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Was amazing
Ziad
Bodde här 3 nätter i december 2023
10/10 Fantastiskt
Maria
28 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Maria
Bodde här 1 natt i december 2023
10/10 Fantastiskt
robyn
27 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Always a pleasure. Just wish there was more parking.
robyn
Bodde här 2 nätter i december 2023
Svar från Hotel Management 28 dec. 2023
Dear robyn, Thank you very much for the fantastic rating of Extended Stay America and for leaving us such valuable feedback. We will look into the concerns you experienced, and we appreciate you sharing this with us. Hopefully, we can impress you even further on your next visit here. Until then, safe travels!Sincerely,Hotel Management
10/10 Fantastiskt
robyn
26 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
robyn
Bodde här 2 nätter i december 2023
10/10 Fantastiskt
robyn
26 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
robyn
Bodde här 1 natt i december 2023
8/10 Bra
robyn
26 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
As always love the girls at the front
robyn
Bodde här 4 nätter i december 2023
10/10 Fantastiskt
Yajaira
24 dec. 2023
Gillade: Renlighet och personal och service
Yajaira
Bodde här 2 nätter i december 2023
10/10 Fantastiskt
robyn
19 dec. 2023
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
robyn
Bodde här 1 natt i december 2023
10/10 Fantastiskt
robyn
18 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great staff
robyn
Bodde här 1 natt i december 2023
Svar från Hotel Management 18 dec. 2023
Dear Robyn, Thank you for posting such kind comments about our hotel. We make every effort to provide service above and beyond your expectations, so we are pleased to know our staff proved it. We look forward to sharing your comments with the team. Thank you for choosing Extended Stay America. We hope to welcome you again when you are in the city.Sincerely,Hotel Management
10/10 Fantastiskt
robyn
15 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The staff is just great here.
robyn
Bodde här 1 natt i december 2023
10/10 Fantastiskt
robyn
9 dec. 2023
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Staff is great.
Very freindly. The girls at the front are all awsome.
robyn
Bodde här 1 natt i december 2023
Svar från Hotel Management 10 dec. 2023
Dear robyn, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management