Mötesrum

Recensioner av Sheraton Park Hotel at the Anaheim Resort

3.5 out of 5
Sheraton Park Hotel at the Anaheim Resort
1855 S Harbor Blvd, Anaheim, CA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 428 av 658 recensioner" "
8 - Bra i betyg. 111 av 658 recensioner" "
6 - Okej i betyg. 41 av 658 recensioner" "
4 - Dåligt i betyg. 39 av 658 recensioner" "
2 - Väldigt dåligt i betyg. 39 av 658 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Edgar

Reste med sin partner
It was by far our favorite spot to stay at for our Disney trips only a 12 min walk from the parks and great people and environment
Bodde här 5 nätter i maj 2024

10/10 Fantastiskt

Emely

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location walk to parks easy access. The only bad thing is Parking fees it’s 32 for self park which really adds up to $50 per day. But all and ok a great stay
Bodde här 8 nätter i april 2024
Svar från Customer Service 28 apr. 2024
Emely, we're elated to hear your stay at Sheraton Park Hotel at the Anaheim Resort was overall enjoyable and that you appreciated our prime location. We understand where you're coming from about the parking fees and want to assure you they're in line with the local standard. We look forward to hosting you again in the near future.

10/10 Fantastiskt

Cynthia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel with a very nice comfy room!
Bodde här 2 nätter i april 2024
Svar från Customer Service 26 apr. 2024
Cynthia, we're delighted to hear you appreciated the beauty of Sheraton Park Hotel at the Anaheim Resort and found comfort in your room. It's wonderful to know we met your expectations. Thank you for sharing your experience and we hope to see you again soon.

10/10 Fantastiskt

Amanda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing, safe and convenient
Bodde här 4 nätter i april 2024
Svar från Customer Service 25 apr. 2024
Amanda, it's wonderful to hear that you found your stay at Sheraton Park Hotel at the Anaheim Resort to be amazing, safe, and convenient. We are deeply grateful for your positive feedback. We hope to have the honor of welcoming you back in the near future.

10/10 Fantastiskt

kati morgan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Terrific stay for our Disney vacation. The property is clean and beautiful, the staff was friendly and helpful and the property was calm and quiet. Would love to stay here again!
Bodde här 3 nätter i april 2024
Svar från Customer Service 25 apr. 2024
Kati, it's great to hear that you enjoyed your stay at Sheraton Park Hotel at the Anaheim Resort for your Disneyland getaway. We're pleased to know the cleanliness and allure of our property added to your experience. Likewise, our team members being approachable and assisting you, is exactly what we aim for. We also appreciate you mentioning the tranquil surroundings. We look forward to welcoming you back for another peaceful visit!

10/10 Fantastiskt

Larisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quick check-in, very clean and comfortable room. Stayed 2 nights, the room was serviced after the first night, with towels, coffee and water bottles replaced. 15 minutes' brisk walk to the Disneyland Resort. The only negative is chargeable internet. Overall, we had a great stay.
Bodde här 2 nätter i april 2024
Svar från Customer Service 22 apr. 2024
Larisa, it's heartening to know that you appreciated the swift check-in process, cleanliness, and comfort of your room at Sheraton Park Hotel at the Anaheim Resort. We aim to ensure each guest feels well taken care of, all the way down to the replenishing of essentials, such as towels and coffee. We're glad you found our location convenient for your Disneyland Resort visit. As for the internet charges, we understand your point and we are constantly updating our services based on guest feedback. We appreciate your positive outlook towards your stay and we look forward to welcoming you back.

10/10 Fantastiskt

SHOGO

Bodde här 3 nätter i april 2024
Svar från Customer Service 4 maj 2024
SHOGO, it's great to know your recent experience at Sheraton Park Hotel at the Anaheim Resort was a positive one. We appreciate your top rating and are eagerly looking forward to your next visit. Thank you for taking the time to leave a review.

8/10 Bra

Tania

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Customer Service 11 apr. 2024
Tania, it's delightful to hear you found your experience at Sheraton Park Hotel at the Anaheim Resort positive. We appreciate you taking the time to rate us, and look forward to hosting you again soon.

8/10 Bra

amanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wifi extra cost.
Bodde här 5 nätter i april 2024
Svar från Customer Service 9 apr. 2024
Amanda, we understand your concern regarding the WiFi charges. We always aim for total transparency with our amenities within Sheraton Park Hotel at the Anaheim Resort. Extra costs are aimed at ensuring the best possible internet service for all our guests. We are open to feedback and will take yours into consideration for a more comfortable stay next time.

10/10 Fantastiskt

Claire

Bodde här 3 nätter i april 2024
Svar från Customer Service 29 apr. 2024
Thank you for the wonderful rating, Claire!It's fantastic you enjoyed your time at Sheraton Park Hotel at the Anaheim Resort so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 Fantastiskt

karina

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved this hotel. Will definitely return
Bodde här 7 nätter i mars 2024
Svar från Customer Service 8 apr. 2024
Karina, we are delighted to hear that you enjoyed your stay at the Sheraton Park Hotel at the Anaheim Resort. Your willingness to return is the highest compliment we could receive. We eagerly await the chance to serve you again on your future visits.

10/10 Fantastiskt

Nicole

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, safe, and in walkable distance to Disneyland.
Bodde här 3 nätter i mars 2024
Svar från Customer Service 4 apr. 2024
Nicole, we're thrilled you enjoyed your stay at the Sheraton Park Hotel at the Anaheim Resort. It's great to hear that you appreciated our cleanliness, safety measures, and convenient location near Disneyland. We hope to welcome you back soon.

10/10 Fantastiskt

Jill

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Customer Service 3 apr. 2024
Jill, it's a joy to know that your stay at Sheraton Park Hotel at the Anaheim Resort was a pleasing one. It's great to have had you with us and we hope to have the opportunity to welcome you back. Your high ratings are much appreciated.

10/10 Fantastiskt

Lidia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The best hotel for Disneyland vacation, 10 min to walk but beautiful.
Bodde här 2 nätter i mars 2024
Svar från Customer Service 31 mars 2024
Lidia, it's wonderful to hear that you consider Sheraton Park Hotel at the Anaheim Resort to be the best choice for a Disneyland vacation. Our proximity to the park is indeed an advantage, and we are glad you appreciated the delightful walk. We hope to have the pleasure of welcoming you back during your next visit.

10/10 Fantastiskt

Rhonda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
didn't like the $32/night parking fee
Bodde här 3 nätter i mars 2024
Svar från Customer Service 1 apr. 2024
Rhonda, we appreciate your review. We understand that the parking fee was a point of concern for you. Please note that these charges are competitive with the local area and are in place to ensure the utmost convenience and security for our guests. We value your feedback and hope that you enjoyed your stay at Sheraton Park Hotel at the Anaheim Resort otherwise.

8/10 Bra

Kevin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and modern hotel. Rooms are in a separate tower from the Lobby, gift shop, and dinning. I would recommend self parking, valet is $45. Elevators do not display what floor the elevator is on. You may be waiting for a while. Floor hallways have nice carpet, but low ceilings. Rooms are very clean with modern furniture. Rooms feel larger due to taller than normal ceiling. I would definitely recommend and look forward to staying again. Extra plus is that Disneyland is a small walk away.
Bodde här 1 natt i mars 2024
Svar från Customer Service 31 mars 2024
Kevin, we appreciate you highlighting the cleanliness and modern aesthetics of Sheraton Park Hotel at the Anaheim Resort. It's pleasing to hear that you savored the room layout, style, and the proximity to Disneyland. We appreciate your feedback regarding the elevators and valet, and we're always looking for ways to enhance our guests' experience. We are delighted you would recommend us and we're looking forward to welcoming you back for another enjoyable stay.

10/10 Fantastiskt

Manjinder, Abbotsford

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved the place and clean comforting atmosphere all around.
Bodde här 4 nätter i mars 2024
Svar från Customer Service 4 apr. 2024
Manjinder, we're thrilled to hear that you loved your stay at Sheraton Park Hotel at the Anaheim Resort. It's great to know that you found the atmosphere comforting and appreciated the cleanliness of our surroundings. We hope to have the pleasure of welcoming you back soon.

10/10 Fantastiskt

AMANDEEP

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stsy
Bodde här 3 nätter i mars 2024
Svar från Customer Service 29 mars 2024
Amandeep, it's wonderful to hear your high praise for the Sheraton Park Hotel at the Anaheim Resort! We're pleased your stay was enjoyable. We look forward to welcoming you back for another great stay.

10/10 Fantastiskt

Mari

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Very nice, but the elevator didn't come easily.
Bodde här 4 nätter i mars 2024
Svar från Customer Service 27 mars 2024
Mari, we appreciate you taking the time to share your experience. It's wonderful to know you found the Sheraton Park Hotel at the Anaheim Resort to your liking. We understand that the elevator could be more prompt and assure you that we continually seek to improve on all aspects of our guest experience. Here's to your next visit with us.

8/10 Bra

Filomena

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i mars 2024
Svar från Customer Service 28 mars 2024
Filomena, thank you for choosing Sheraton Park Hotel at the Anaheim Resort and for your high rating. We appreciate your feedback and sincerely hope you had a memorable experience. Looking forward to being at your service again in the future.

2/10 Väldigt dåligt

Ya-Yu

Reste i grupp
Gillade: Bekvämligheter
Gillade inte: Personal och service
It was the worst hotel in my life. My friend and I are two Asian women who are only 20 years old. We experienced racism and discrimination of age at this hotel. When we entered the room after checking in, there was another person there, and they said they had not checked out yet. We had to return to the first floor carrying the heavy luggage. We explained this whole situation to the main desk, and they said it was a program error. We received a new room two floors lower than the original one. They only gave us a breakfast buffet voucher as compensation for their horrible mistake, although customers were anxious and uncomfortable in an unsafe environment and security. When I went to the buffet on the morning of the 25th, they took away our breakfast voucher and did not return until I asked them to. They reluctantly gave it to me. Also, although there were no people in the restaurant, they gave us a seat in front of the corner entrance. We were so disappointed in their attitude. If you want to experience racism, I suggest you visit this place. Both the main desk and the restaurant were very rude and racist toward colored and young age people. The security in this hotel is the worst, and the hotel ignores its customers. If you use this hotel, someone will enter your room because of the clumsy program. If your English is poor or you are a person of color, they will ignore you. Your trip will be uncomfortable and ungrateful because of the Sheraton Park Hotel at the Anaheim Resort
Svar från Customer Service 26 mars 2024
We hope this message finds you well. We sincerely apologize for the unpleasant experience you encountered. Your feedback regarding the check in experience and the lack of service at the restaurant is deeply concerning to us, and we understand the frustration and inconvenience this must have caused you. We see you are still in-house with us so we will have the Front Office Manager reach out to you directly regarding your experience. Again, we sincerely apologize and hope that you have a great rest of your stay with us. Please do not hesitate to reach out if you need any further assistance.

8/10 Bra

Lina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice stay close to everything.
Bodde här 5 nätter i mars 2024
Svar från Customer Service 26 mars 2024
Lina, it's great to hear that your stay at Sheraton Park Hotel at the Anaheim Resort was to your satisfaction. We're also thrilled you enjoyed the convenience of our location. Looking forward to your next visit.

10/10 Fantastiskt

Akihiro

Bodde här 3 nätter i mars 2024
Svar från Customer Service 14 apr. 2024
Thank you for this excellent rating, Akihiro!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Sheraton Park Hotel at the Anaheim Resort! We'd love to host you again someday for yet another unforgettable visit.

10/10 Fantastiskt

Chad Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a nice stay rooms were modern, clean and comfortable
Bodde här 3 nätter i mars 2024
Svar från Customer Service 25 mars 2024
Chad Michael, it's great to hear that you had a pleasant experience at Sheraton Park Hotel at the Anaheim Resort. We appreciate your kind comments about our modern, spotless, and comfy rooms. We aim to provide an enjoyable stay for all our guests and it's heartening to know we achieved that during your visit. Looking forward to welcoming you back soon.

10/10 Fantastiskt

Margarita

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was on business trip and really liked it. Planning to go there with my family.
Bodde här 3 nätter i mars 2024
Svar från Customer Service 12 apr. 2024
Margarita, it's wonderful to hear you enjoyed your stay at Sheraton Park Hotel at the Anaheim Resort during your business trip! We appreciate your comments and look forward to welcoming you and your family on your future visits.

10/10 Fantastiskt

Lourdes

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The housekeepers were amazing.
Bodde här 2 nätter i mars 2024
Svar från Customer Service 22 mars 2024
Lourdes, it's delightful to hear how the Sheraton Park Hotel at the Anaheim Resort made an impression on you. Your appreciation for the efforts of our diligent housekeeping team members is truly valued. Come visit us again in the future! We're looking forward to your next stay.

2/10 Väldigt dåligt

bryanna

Please do not stay here. They refuse to give their workers contracts. These workers protest outside every morning and night. It’s a huge disturbance. Sheraton, you are NOTHING without the people who work here. Treat your employees right & just. We called law enforcement & they advised to leave a bad review as well. Sheraton DO BETTER.
Bodde här 2 nätter i mars 2024
Svar från Customer Service 18 mars 2024
Thank you for your feedback and please accept our apologies for the labor action which created disturbance during your stay. As we do our best to indicate to guests, the hotel is currently involved in union negotiations and we respect the rights of our associates to voice their opinions, as they have occasionally chosen to do. We do not support the manner in which they protest, however, are unable to intervene and are provided no support from authorities to control the disturbance. We deeply regret the circumstances and understand, and share, your frustration. We trust there will be a more favorable opportunity to regain your confidence on another occasion.

10/10 Fantastiskt

Yuki

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
good Hotel
Bodde här 7 nätter i mars 2024
Svar från Customer Service 17 mars 2024
Yuki, we're thrilled to hear that you found Sheraton Park Hotel at the Anaheim Resort to be satisfactory. It's wonderful knowing that our guests appreciate their experiences with us. We look forward to welcoming you back the next time your travels bring you to Anaheim.

10/10 Fantastiskt

Ana Paula

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have bien in many hotels around Disney and I really really like this one. Wonderful!!
Bodde här 3 nätter i mars 2024
Svar från Customer Service 16 mars 2024
Ana, it's great to hear that you've had such a positive experience at Sheraton Park Hotel at the Anaheim Resort. Your kind words make us proud and we're delighted to know we're one of your preferred hotels around Disney. Thank you for the glowing review and we can't wait to welcome you back on your next visit!

10/10 Fantastiskt

Shaneen

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was clean, beautiful and convenient to access all areas we wanted to visit. Was just a short two block walk away from Disneyland, would definitely book here again.
Bodde här 2 nätter i mars 2024
Svar från Customer Service 14 mars 2024
Shaneen, it's great to hear that you found the Sheraton Park Hotel at the Anaheim Resort clean, beautiful, and conveniently located. We're thrilled you appreciated our close proximity to Disneyland, and it's wonderful to know that you would consider staying with us again. We strive to continue offering exceptional service and look forward to your future visits.

10/10 Fantastiskt

Susan, Auckland

Gillade: Personal och service och boendets skick och faciliteter
Perfect location to Disneyland
Bodde här 8 nätter i mars 2024
Svar från Customer Service 14 mars 2024
Susan, it's wonderful to hear you found the location of Sheraton Park Hotel at the Anaheim Resort ideal for your visit to Disneyland. We're pleased to be situated so conveniently for our guests' enjoyment. We appreciate your review and look forward to welcoming you back.

10/10 Fantastiskt

Daniela

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Customer Service 14 mars 2024
Daniela, it's fantastic to see a perfect score for Sheraton Park Hotel at the Anaheim Resort. We greatly appreciate your support and hope to welcome you back again soon.

8/10 Bra

Bryan

Bodde här 6 nätter i mars 2024
Svar från Customer Service 2 apr. 2024
Bryan, it's great to see you enjoyed your stay at Sheraton Park Hotel at the Anaheim Resort. We're grateful for your rating and hope to be of service again in the future. We sincerely appreciate the time taken to give us your feedback.

2/10 Väldigt dåligt

RUTH

Bodde här 3 nätter i mars 2024
Svar från Customer Service 2 apr. 2024
Ruth, we're truly disappointed to see your rating. At Sheraton Park Hotel at the Anaheim Resort, we strive to offer our guests an exceptional experience, and we regret that we could not meet your expectations this time. We hope you'll grant us the opportunity to serve you better in the future.

10/10 Fantastiskt

MICHELLE, CD OBREGON

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente hotel, excelente ubicación.
Bodde här 4 nätter i mars 2024
Svar från Customer Service 12 mars 2024
Michelle, es maravilloso saber que el Sheraton Park Hotel en Anaheim Resort y su ubicación le parecieron excepcionales. Realmente apreciamos sus comentarios positivos y esperamos tener el placer de darle la bienvenida nuevamente en un futuro cercano.

6/10 Okej

Margaret Elizabeth

Gillade inte: Boendets skick och faciliteter
Bodde här 7 nätter i mars 2024
Svar från Customer Service 13 mars 2024
Margaret Elizabeth, thank you for taking the time to leave a rating. It seems your stay was not fully satisfactory. If there were any issues, we would appreciate it if you could provide more details. Your feedback is important in helping us enhance the guest experience. We hope for a chance to serve you better in the future.

6/10 Okej

Gary

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
If your room is on an upper floor facing toward Disney it’s great to see the fireworks. However it’s also very loud from the street traffic below. If you need quiet request a room facing the pool — maybe 5 or 6 floors up. Also, the minifridge in my room was very loud. I moved it into our bathroom at night. I would have just pulled the plug entirely, but we need to keep a few things cold. Still with the road noise I had to wear ear plugs to sleep.
Bodde här 3 nätter i mars 2024
Svar från Customer Service 13 mars 2024
Gary, it's great to know you enjoyed our views of the fireworks. We apologize for the noise you experienced, both from the street and the fridge in your room. Rest assured, we will share your feedback with the relevant teams to ensure we improve for future guest experiences. Your suggestion for a pool-facing room is insightful and we appreciate you sharing it. We trust there will be a more favorable opportunity to regain your confidence on another occasion.

10/10 Fantastiskt

eva

Bodde här 6 nätter i mars 2024
Svar från Customer Service 31 mars 2024
Thank you for taking the time to leave this wonderful rating, Eva! We hope to see you again soon at Sheraton Park Hotel at the Anaheim Resort so we can share yet another amazing experience!

10/10 Fantastiskt

Darren, Lithgow

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to Disneyland stay couldn't help enough. Walking to Disneyland only takes 10 minutes at most
Bodde här 3 nätter i mars 2024
Svar från Customer Service 10 mars 2024
Darren, it's fantastic to hear that the Sheraton Park Hotel at the Anaheim Resort's proximity to Disneyland enhanced your stay with us. We're thrilled that our helpful colleagues could make your visit even more enjoyable. We hope to welcome you back on your next Disneyland adventure.

6/10 Okej

Salena

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall, the property was well kept. Very safe and clean! Beds were comfortable and rooms were clean. And walkable distance to the parks! (15 min walk) However, you do not have free WiFi in the rooms. We were charged an additional $25 for wifi! And parking is $32 for the night, which defiantly adds up. Additionally, you do not have access to the thermostat in the rooms. We stayed on the 7th floor and had to keep the sliding glass door open all night for some cold air. This was very inconvenient after a long hot day at the park, no one wants to come back to a hot room. The hotel itself was nice but with all these additional charges, I would probably stay somewhere else.
Bodde här 3 nätter i mars 2024
Svar från Customer Service 10 mars 2024
Salena, your feedback is valued and appreciated. It's encouraging to hear that you found our property clean and safe and enjoyed the close proximity to the parks. We understand your concern surrounding the charges for WiFi and parking, it's noted that these additional costs can impact the overall perception of value. Your point about the room temperature is of concern too. We aim to provide comfortable accommodations and we regret that you had to deal with temperature discomfort. Your words will be taken on board as we continuously aim to improve our guest experience.

6/10 Okej

Gerald

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
You cannot control the temperature in the rooms. Front desk explained the heating will only go on if the outdoor temperature goes below 67 degrees. They told me the only way you can get the room temperature to increase is to shut the thermostat off. It never got above 68 degrees.
Bodde här 5 nätter i februari 2024
Svar från Customer Service 2 mars 2024
Gerald, we appreciate you providing us with your feedback regarding your stay. It's unfortunate to hear about the discomfort you experienced with the room temperature control. We strive for our guest rooms to be comfortable and well-equipped for each guest. In light of this, we would like to assure you that we'll review our room temperature policies to ensure future comfort for all guests. Despite your experience, we hope we can have a better opportunity to serve you in the future.

10/10 Fantastiskt

Manuel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Customer Service 2 mars 2024
Thank you for sharing your perfect rating with us, Manuel!It's wonderful to see how much you appreciated your time at Sheraton Park Hotel at the Anaheim Resort! We want everyone to feel right at home at Sheraton Park Hotel at the Anaheim Resort. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

8/10 Bra

Sheila Marie

Reste med familjen
Had to ask to have the body wash dispenser filled, housekeeping left a dirty pillow slip on the counter, one elevator and it was very slow.
Bodde här 3 nätter i februari 2024
Svar från Customer Service 1 mars 2024
Sheila, we are grateful for your feedback. We appreciate your patience in regard to the amenities replenishment and housekeeping matters encountered. The speed of our elevator is also noted. Every guest's comfort is our top priority and your comments guide us in the right direction to enhance the guest experience. Trust that we're working efficiently to rectify these concerns and offer you a more pleasant stay in the future.

10/10 Fantastiskt

Viridiana

Bodde här 1 natt i februari 2024
Svar från Customer Service 20 mars 2024
Thanks for the perfect rating, Viridiana!We're pleased to hear that you have fully enjoyed your stay at Sheraton Park Hotel at the Anaheim Resort, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

8/10 Bra

Mayra

Reste med sin partner
Gillade: Renlighet och personal och service
Very clean although our water turned off during the day without notice
Bodde här 3 nätter i februari 2024
Svar från Customer Service 16 feb. 2024
Mayra, it's good to hear that you found the Sheraton Park Hotel at the Anaheim Resort clean. We regret that you experienced unexpected disruptions to your water supply. Please know your comfort is our priority and such incidents are not commonplace. We hope to serve you again in the future, offering an experience that fully meets your expectations.

10/10 Fantastiskt

KAZUKI

Gillade: Renlighet, personal och service och boendets skick och faciliteter
清潔
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Noice
Bodde här 3 nätter i februari 2024
Svar från Customer Service 15 feb. 2024
Andrew, thank you for your short but direct comment about your experience. We understand that noise disturbances can impact the overall quality of your stay and for this we sincerely apologize. We hope to resolve these matters soon and create a more peaceful environment for our valued guests like yourself.

8/10 Bra

Rob

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was informed at registration of employee union protests on the property. I was not informed that the protests began around the guest room tower at 4:30-5:00 am each night of stay, intentionally planned to disrupt guest sleep.
Bodde här 2 nätter i januari 2024
Svar från Customer Service 15 feb. 2024
Rob, we appreciate your understanding on the labor actions occurring during your visit. We regretfully acknowledge that the noise may have caused some disturbance to your sleep and apologize for the inconvenience caused. As you've experienced, these protests can turn out to be more disruptive than intended. We're striving to find a resolution to this matter promptly. We trust there will be a more favorable opportunity to regain your confidence on another occasion.

10/10 Fantastiskt

John, Imperial

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice hotel. We have always enjoyed staying here.
Bodde här 1 natt i februari 2024
Svar från Customer Service 12 feb. 2024
John, we're thrilled to hear that you consistently enjoy your stays at Sheraton Park Hotel at the Anaheim Resort. Our team strives to provide memorable experiences and we're glad to have met your expectations. Your continued loyalty is immensely appreciated. Can't wait to welcome you back for another enjoyable stay!

10/10 Fantastiskt

Diana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Customer Service 12 feb. 2024
Diana, it's wonderful to hear that your experience at Sheraton Park Hotel at the Anaheim Resort was 5-star worthy! We appreciate your understanding during the current circumstances and look forward to your next visit. We trust there will be countless more memorable experiences ahead.