Strand

Recensioner av Americas Best Value Inn & Suites Anchorage Airport

2 out of 5

Recensioner

4,4
10 - Fantastiskt i betyg. 90 av 1010 recensioner" "
8 - Bra i betyg. 97 av 1010 recensioner" "
6 - Okej i betyg. 142 av 1010 recensioner" "
4 - Dåligt i betyg. 224 av 1010 recensioner" "
2 - Väldigt dåligt i betyg. 457 av 1010 recensioner" "

4,4/10

Renlighet

5,8/10

Personal och service

4,4/10

Bekvämligheter

3,8/10

Boendets skick och faciliteter

4,6/10

Hållbarhet

Recensioner

4/10 Dåligt

Santa Tim

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Upon arrival at the hotel saw that there had bn a fire and the main building was due to be demolished. The fire was three years ago The hotel is very tired and needs a total remake or needs to be demolished longvwith the main building. I took photos and videos
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Sheila

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
I booked this hotel online. I was coming into town for an emergency to see my father in the hospital. I contacted the hotel and let them know I would be checking in late because of my flight. When I pulled up to the hotel at 1 o’clock in the morning, I had to drive around to the back. The whole front of the hotel looks like a burned up building missing windows, etc. When I drive around to the back, it’s very dark. There’s Three lights on the outside of the building that were flickering likely were about ready to burn out. It looked dirty, dark, not lit up. It looks scary. It took about five minutes to figure out where the door was to check in. Which ended up being not well lit and I would have to walk through dark areas of parked vehicles and a shuttle van to get to it. Parked right up next to the wall where the reception window was. There was a guy walking around outside smoking a cigarette that appeared from the shadow between the van and a truck. It looks very scary. I was with my mother who refused to stay there. We had to find another hotel in the middle of the night. The picture in the ad looked absolutely nothing like the hotel. When I called the next day to get a refund The person told me the reason the hotel looked like that is because they had a fire three years ago. So the hotel had not been repaired. It seriously looked like a scary seedy motel in a bad movie. They told me I would have to contact Expedia to get the refund. I have not gotten my refund.
Bodde här 1 natt i maj 2024
Svar från Manager 15 maj 2024
Hello Sheila,We are sorry to hear about your experience and appreciate you bringing it to our attention. For any compensation related inquiries, we recommend reaching out to Expedia directly, as they handle booking details and refunds. We value all guest feedback and will take your comments into consideration for future improvements.

6/10 Okej

Birgit

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Ein Teil war abgebrannt, Checkin und Frühstück in einem Raum. Zimmer in die Jahre gekommen. Bett war okay. Gut war der kostenlose Transfer.
Bodde här 2 nätter i maj 2024
Svar från Manager 15 maj 2024
Hello Birgit, We appreciate your feedback and regret to learn about the inconveniences you faced during your stay. Your comments will be shared with the relevant departments for further review. We are pleased to hear that you found our complimentary transfer service beneficial. If you have any further concerns, we recommend reaching out to our management team directly for assistance.

4/10 Dåligt

Terye, Juneau

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Basic room, not the size I asked for. Bathroom door couldn’t close all the way. An overhead light was out. I was next to a stairwell and outside door with a lot of noise past 1 am and a drunken party in the room above. Next to McDonalds and across the street from Wendy’s. Bus stop nearby. Airport shuttle leaves hourly.
Bodde här 1 natt i maj 2024
Svar från Manager 13 maj 2024
Hello Terye, We appreciate your feedback on your recent stay with us. For specific room preferences or issues, please reach out to our management team directly for future reservations. It's great to hear you found the location convenient with nearby amenities and transportation options available. Thank you for taking the time to share your experience with us.

4/10 Dåligt

Rose

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The main hotel is in shambles and windows were boarded up. Around back is the temporary hotel, really messy and tiny temporary office. Half of light bulbs were burned out, lots of patches on the walls, balcony door wouldn't lock.
Bodde här 1 natt i maj 2024
Svar från Manager 13 maj 2024
Hello Rose, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We value all feedback as it helps us make improvements for future guests. Our team is always working to ensure a comfortable and pleasant stay for all our guests.

2/10 Väldigt dåligt

Debasmita

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would have given a negative score to this hotel. It is the worst ever hotel I have stayed in my entire life. The staff are rude and indifferent. There is no lift to carry heavy luggage to the upper floors where we stayed. No porter service either. There was no room service nor coffee maker in the room, even though it was listed in the amenities. The beds felt soggy and damp. The room was dirty. The bathroom sink did not drain and despite informing about it to the front desk, they did not take care of it for over 24 hours. The free breakfast was a joke, we preferred eating outside. The parking was shady and very limited to maneuver a compact car even. The stay overall was horrible and the management seemed indifferent about it.
Bodde här 2 nätter i maj 2024
Svar från Manager 11 maj 2024
Hello Debasmita,We regret to hear about your disappointment and inconvenience during your recent stay. We strive for exemplary guest experiences and apologize if we fell short of your expectations. Your feedback will be shared with the relevant departments for improvement. Thank you for bringing these concerns to our attention, as we constantly aim to enhance our guests' satisfaction.

2/10 Väldigt dåligt

Samantha

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Manager 11 maj 2024
Hello Samantha,We regret to hear that your experience did not meet your expectations. Please feel free to contact us directly to further discuss your stay and address any concerns you may have. We value your feedback and would like the opportunity to make it right for you.

2/10 Väldigt dåligt

Ethan

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nasty
Bodde här 1 natt i maj 2024
Svar från j 9 maj 2024
I am sorry that hotel did not meet your expectations and your feedback helps us to make a better hotel.

10/10 Fantastiskt

Migdalia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location transportation to and from airport plus breakfast at a great price
Bodde här 1 natt i maj 2024
Svar från Manager 7 maj 2024
Hello Migdalia,We are delighted to hear that you appreciated our convenient location, transportation options, and breakfast offerings during your stay. We strive to provide our guests with a seamless experience from start to finish. Should you have any further feedback or requests, please do not hesitate to reach out to us directly.

2/10 Väldigt dåligt

Jennifer

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The pictures were completely misleading. This place is beyond run down. The bathroom door wouldnt even close because the hinges were coming off the wall abs door. The door looked as if it had been kicked in and not repaired. Missing covers over outlets. Bare drywall from giant holes in the wall, shoe boxes used to level the table, and what looked to be a bullet hole in the ceiling with a paper towle shoved in it. Also nothing to secure the sliding door so not much stopping somone from easily getting up to the second floor balcony and breaking in. Needless to say we didnt spend the night. I dont think we made it a full hour before we checked into the puffin right next door.
Bodde här 1 natt i maj 2024
Svar från j 5 maj 2024
I am sorry that hotel did not meet your expectations and your feedback helps us to make a better hotel

8/10 Bra

Sean

.
Bodde här 3 nätter i april 2024
Svar från j 5 maj 2024
Thank you for staying with us and your feedback. Have a nice trip.

2/10 Väldigt dåligt

Douglas

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The business burned 2 years ago and it has had no repairs done to the burned area. Discusting dirty, stinks. Should not be open for business. No option to go elsewhere. NEVER AGAIN!
Bodde här 1 natt i maj 2024
Svar från Manager 4 maj 2024
Hello Douglas, We appreciate you sharing your feedback with us. Our team is constantly working to ensure all areas of the hotel meet our guests' standards. Your concerns will be communicated to the management for further review and improvements. Thank you for bringing this to our attention.

4/10 Dåligt

Marian

Gillade inte: Renlighet
Bodde här 3 nätter i april 2024
Svar från j 1 maj 2024
I am sorry that hotel did not meet your expectations and your feedback help us to make a better hotel.

10/10 Fantastiskt

Daniel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this
Bodde här 1 natt i april 2024
Svar från j 29 apr. 2024
Thank you for staying with us and your feedback.

2/10 Väldigt dåligt

Hazen

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was covered in dog hair and was extremely dirty, the door had a crack in it so you could hear everything in the halls, sheets were gross too. When I asked about moving rooms the front desk person said they wouldn’t bc the room was thru Expedia and refused to refund. I will never use Expedia again if this is not fully refunded, this was absolutely the worst hotel experience I’ve ever had.
Bodde här 2 nätter i april 2024
Svar från j 29 apr. 2024
I am sorry that happened to you and thank you for your feedback.

6/10 Okej

joyce

Bodde här 1 natt i april 2024
Svar från Manager 23 apr. 2024
Hello joyce, We strive for excellence and regret any shortcomings in your stay. Please reach out to us with details of your experience so we can improve. We value your insights and hope to welcome you back for a better stay.

8/10 Bra

joyce

Bodde här 1 natt i april 2024
Svar från j 18 apr. 2024
Thank you for staying with us and your feedback. Have a nice trip.

2/10 Väldigt dåligt

Kevin

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This was the worse stay ive every been to. The halls smells terrible, lock in the front door was questionable. I close the door without thinking much about it, took a shower, try to get out and the door not opening, had my brother to card shimmey the door open and notice the door was broken amd had to use the bathroom with the door slightly open just to not get stuck in. And the upstairs was loud no body did anything about it. Never coming back here again.
Bodde här 1 natt i april 2024
Svar från Manager 15 apr. 2024
Hello Kevin, We apologize for any inconvenience you experienced during your stay. Guest feedback helps us improve our services. Please feel free to address your concerns directly with our management team for further assistance. Thank you for sharing your feedback with us.

6/10 Okej

joyce

Needed but not goven
Bodde här 1 natt i april 2024
Svar från Manager 12 apr. 2024
Hello joyce, We apologize for any inconvenience you experienced during your stay. Your feedback is invaluable and will be shared with the team for improvement. If there is anything further you would like to discuss, please do not hesitate to reach out to our management team directly. Thank you for bringing this to our attention.

6/10 Okej

joyce

Reste med familjen
Handicap people are not supposed to be on the third floor
Bodde här 1 natt i april 2024
Svar från Manager 12 apr. 2024
Hello joyce, We appreciate your feedback on our accessibility, and we apologize for any inconvenience experienced during your stay. We encourage guests with specific needs to inform us in advance to better assist with room allocation. Your comments will help us improve our services for future guests.

10/10 Fantastiskt

Billy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was good
Bodde här 2 nätter i april 2024
Svar från Manager 12 apr. 2024
Hello Billy,We are pleased to hear that you had a satisfactory experience at our hotel. If you have any further feedback or suggestions to share, do not hesitate to reach out to us. We appreciate your valuable input and hope to welcome you back in the future.

2/10 Väldigt dåligt

Mark

Reste i grupp, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was there went to my room for a couple minutes turned around immediately and left. Did not feel safe!
Svar från James 7 apr. 2024
I am sorry to hear that and your feedback helps us to make a better hotel.

2/10 Väldigt dåligt

Tzvetanka

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The building is in terrible condition after a fire 2 years ago ! It was not mentioned on your page. There is a noise and construction work is ongoing till the evening. There should not be hotel rooms renting in such building. The office is in disarray, dirty and messy and that's where the coffee / tea is served. It is an airport hotel but there is not dedicated luggage room for after check out, we were offered to leave our suitcases in the "office". I think it was safer to leave them in front of the hotel. We were planing to spend a few hours in the city, but rather spent them at the airport. We use Expedia services for more than 20 years and this was the worst experience we ever had with you and any other competitor company.
Bodde här 1 natt i mars 2024
Svar från James 31 mars 2024
I am sorry to hear that one of two buildings burnt down but one building is in operating condition.

8/10 Bra

Crystal

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The room was big and spacious, the only issue was the main building was burned down and boarded off which disrupted the travel in the parkinglot (it was bad)
Bodde här 1 natt i mars 2024
Svar från James 25 mars 2024
Thank you for staying with us and your feed back.. Have a nice trip.

10/10 Fantastiskt

Julian

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone nice and friendly. I highly recommend it.
Bodde här 1 natt i februari 2024
Svar från James 21 mars 2024
Thank you for staying with us and good feed back. Have a nice trip.

2/10 Väldigt dåligt

Stuart

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The building on the ad looks to have burned down and the property in use is old and not well upkept. Reception area was an old room, very dirty and cluttered. While waiting to check in, witnessed the owner and previous patron yelling at each other for 5 minutes. Hallways very loud all all night with people coming and going. Yelling/fighting from rooms above and beside until 4am. Bed was very worn out. Gum on the floor and holes in the celling. No coffee or even a cup provided. No towels in the room. Airport shuttle driver in old beat-up van, did not say much or even confirm who I was. No breakfast provided as advertised.
Svar från James 15 mars 2024
Yes, we have two separate buildings and we are in operating the hotel with 61 units building since 42 units building bunt down.

6/10 Okej

Payton

Bodde här 1 natt i mars 2024
Svar från j 1 apr. 2024
Thank you for staying with us and your feedback.

2/10 Väldigt dåligt

Devin

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was the dirtiest place I have ever stayed in. The bathroom door was kicked in and the floors were sticky. Will never go here again.
Bodde här 2 nätter i februari 2024
Svar från J 19 feb. 2024
I am sorry that happened to you and your feed back helps us to make a better hotel.

4/10 Dåligt

Zachary

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Evidently part of the hotel burned in a fire. The office is a make shift office, all the staff are really nice. The first room we got there was no heat. -17 degrees, so They were great about moving us. Second room the hot water in the shower didn't work and the TV didn't work. We sponge bathed since we only stayed two nights. Price reflected the hotel. Won't stay here again, but the staff were all really nice considering the conditions.
Bodde här 2 nätter i januari 2024
Svar från J 3 feb. 2024
I am sorry that happened to you and your feed back helps us to make a better hotel

10/10 Fantastiskt

Paige

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från J 1 feb. 2024
Thank you for staying with us and your review. Have a nice day.

2/10 Väldigt dåligt

Jules

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beds were filthy and dirty no towels, no toilet paper ceiling falling in people passed out in the hallway should be condemned
Bodde här 1 natt i januari 2024
Svar från j 28 jan. 2024
I am sorry that hotel did not meet your expectation and your feed back helps to make a better hotel.

10/10 Fantastiskt

Marjorie G

Bodde här 2 nätter i januari 2024
Svar från James 26 jan. 2024
Thank you for staying with us and your review. Have a nice trip.

2/10 Väldigt dåligt

Theodore

Reste i grupp
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
There was hair and some other type of solids (dirt, small pebbles) all over the bed sheets. I ended up sleeping on top of the comforter with all my clothes on. It was very noisy and you could hear loud tvs and music though the wall. Spend a few extra dollars and go down the road to the Lakefront Hotel.
Bodde här 1 natt i januari 2024
Svar från Manager 20 jan. 2024
Hello Theodore, We apologize for any inconvenience you experienced during your stay. Our housekeeping team takes great care to ensure the cleanliness of our rooms, and we apologize if there were any oversights. We appreciate your feedback regarding the noise, and we will look into implementing further measures to enhance soundproofing. We value your input and hope you will consider staying with us again in the future.

2/10 Väldigt dåligt

kim

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Filthy
Bodde här 1 natt i januari 2024
Svar från Manager 17 jan. 2024
Hello kim, We're sorry to hear about your experience. We appreciate your feedback and will share it with our housekeeping team for immediate improvement. Your satisfaction is important to us and we hope to welcome you back in the future for a more enjoyable stay.

2/10 Väldigt dåligt

Brian

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Manager 17 jan. 2024
Hello Brian, We apologize if your experience with our hotel did not meet your expectations. We would appreciate it if you could reach out to us directly to discuss any specific issues you may have encountered during your stay. We value your feedback and strive to provide the best possible experience for all our guests.

6/10 Okej

Marie

Bodde här 2 nätter i januari 2024
Svar från Manager 17 jan. 2024
Hello Marie, We appreciate you choosing our hotel for your stay. Your satisfaction is important to us, so we encourage you to reach out to us directly with any feedback or concerns you may have had during your stay. We value your input and want to ensure a positive experience for all of our guests.

6/10 Okej

Jason

Quiet solid room no complaints.
Bodde här 10 nätter i december 2023
Svar från Manager 13 jan. 2024
Hello Jason,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you found your room to be quiet and solid. It's always a pleasure to provide a comfortable experience for our guests. We appreciate your feedback and hope to welcome you back again in the future.

6/10 Okej

Jessica

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Manager 10 jan. 2024
Hello Jessica, We appreciate you choosing our hotel for your recent stay. We would like to hear more about your experience to better understand how we can improve. Please reach out to us directly with any feedback you may have. We hope to have the opportunity to welcome you back in the future for an even better experience.

6/10 Okej

Park

Bodde här 1 natt i december 2023
Svar från Manager 24 dec. 2023
Hello Park,We apologize if your stay did not meet your expectations. We would appreciate it if you could kindly reach out to us with any specific concerns or feedback you may have had during your stay. We value your input and would like the opportunity to address any issues. Thank you.

2/10 Väldigt dåligt

LaDonnia

Gillade inte: Boendets skick och faciliteter
There were no inside door locks in the room I stayed in . The carpets were stained and smelly.
Bodde här 1 natt i december 2023
Svar från Manager 22 dec. 2023
Hello LaDonnia, Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. Guest satisfaction is important to us, and we appreciate your observations regarding the inside door locks and carpets. We will ensure that this information is shared with our team for further improvements.

4/10 Dåligt

Thomas

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Manager 7 feb. 2024
Hello Thomas, We're sorry to hear that your experience at our hotel didn't meet your expectations. We encourage you to reach out to our hotel directly so that we can address any specific concerns or issues you may have had. We appreciate your feedback and hope to have the opportunity to improve your impression in the future.

2/10 Väldigt dåligt

Mark, Wasilla

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
TV didn't work. Heat was poor. Moldy coffee in pot. No coffee. Part of building burnt down. No maid service. Complete failure
Bodde här 3 nätter i november 2023
Svar från Manager 6 dec. 2023
Hello Mark, We're sorry to hear about the inconveniences you experienced during your stay. We appreciate your feedback and would like to address your concerns directly. Kindly contact our management team, who will be happy to assist you further. Thank you for bringing these issues to our attention.

2/10 Väldigt dåligt

Eric

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Manager 17 dec. 2023
Hello Eric,We're sorry to hear that your experience at our hotel did not meet your expectations. We would appreciate it if you could reach out to us directly with any specific feedback you may have, so that we can address your concerns and improve our services. We value your opinion and would love the opportunity to make it right.

2/10 Väldigt dåligt

Jillian

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Manager 22 nov. 2023
Hello Jillian,Thank you for choosing our hotel for your stay. We appreciate your rating and are glad to have had you as our guest. If you have any specific feedback or suggestions, kindly reach out to us directly so that we can address any concerns. We hope to welcome you back in the future and provide an exceptional experience. Safe travels!

8/10 Bra

Shawn

Gillade: Renlighet
Bodde här 1 natt i november 2023
Svar från Manager 22 nov. 2023
Hello Shawn,Thank you for rating our hotel. We apologize if there were any issues during your stay and we encourage you to reach out to us directly with any specific feedback. We greatly value your experience and aim to continually improve our services.

2/10 Väldigt dåligt

Jerod

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tv didn't work and no towels, room was dirty. They wouldnt change the room or even gove a towel to take a shower
Bodde här 1 natt i november 2023
Svar från Manager 14 nov. 2023
Hello Jerod, Thank you for sharing your experience with us. We apologize for any inconvenience you faced during your stay. It is important to us that all our guests have a comfortable and pleasant stay. Your feedback will be shared with the relevant departments for immediate improvement. Should you have any further concerns, we recommend contacting our management directly for assistance.

2/10 Väldigt dåligt

Michael

Gillade inte: Renlighet och boendets skick och faciliteter
Was very dirty
Bodde här 1 natt i november 2023
Svar från J 11 nov. 2023
I am sorry that happed to you and your feed back helps us to make a better hotel.

10/10 Fantastiskt

Chad

Gillade: Renlighet och personal och service
Bodde här 1 natt i augusti 2023
Svar från Manager 11 nov. 2023
Hello Chad,Thank you for taking the time to leave a positive review of your recent stay at our hotel. We are delighted to hear that you had a great experience. It is our utmost pleasure to provide exceptional service and exceed our guests' expectations. We appreciate your kind words and are grateful for your recommendation. Please let us know if there is anything else we can assist you with.

2/10 Väldigt dåligt

Opal

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Horrible place
It was not safe and it was not clean found crack pipe in hallway . People outside all hours of night parting and guess dealing drugs next day police came looking for someone work there harassing a customer thinking he was that person the front is burnt down. It looks nothing like the pictures the front office and the continental breakfast is in a room and it’s got food and cleaning supplies in their desk and everything in there. It was just an awful place.
Bodde här 2 nätter i augusti 2023
Svar från Manager 8 nov. 2023
Hello Opal,Thank you for sharing your experience with us. We take matters of safety and cleanliness very seriously, and we apologize for any inconvenience caused. Our team strives to maintain a secure and hygienic environment, although unforeseen incidents can occur. We recommend guests reach out to our management team directly to address any concerns or incidents during their stay. Your feedback helps us improve, and we regret any disappointment caused.

2/10 Väldigt dåligt

Joey

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Manager 1 nov. 2023
Hello Joey, Thank you for sharing your feedback with us. We appreciate your thoughts and apologize for any inconvenience you may have experienced during your stay. We will take your comments into consideration to improve our services. Should you have any further concerns, please feel free to contact our management.