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Recensioner av Apollonia Royale Hotel

3 out of 5
Apollonia Royale Hotel
Federico street corner Felicitas Street, Santa Maria Village I, Angeles City, Pampanga

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 40 av 198 recensioner" "
8 - Bra i betyg. 93 av 198 recensioner" "
6 - Okej i betyg. 44 av 198 recensioner" "
4 - Dåligt i betyg. 14 av 198 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 198 recensioner" "

7,8/10

Renlighet

8,0/10

Personal och service

6,2/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

8/10 Bra

Sven-Olof

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i januari 2018
Svar från john G.M 2 mars 2018
thank you sir Sven for taking time to give a positive feedback! see you soon on your second home in Angeles city Philippines! Roof Deck Pool and Fitness Gym will be available on our Second wing Building this coming September 2018

10/10 Fantastiskt

hyunsoo

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
방 컨디션도 가성비 매우좋고 루프탑 음식도 상당히 맛있는데 수영장까지 있어 아주 좋았습니다~ 초강추 ㅎㅎ
Bodde här 1 natt i januari 2024

8/10 Bra

shinnichi

Gillade: Renlighet, personal och service och rummets bekvämlighet
お願いしていたキッチン付きの部屋は前の客が臭いのキツイものを調理したらしくしばらく使えなかった。
Bodde här 5 nätter i januari 2024

6/10 Okej

Alan

Affärsresenär
Gillade inte: Rummets bekvämlighet
Basic.
Basic hotel. Nothing particularly thrilling or exciting. Provides the need to rest and shower. Limited television channels. So bring a book. Basic for a decent price if you are able to book ahead of time. Local rates are competitive.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Ralf, Altenrhein

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Pool and the Restaurant was very nice. The Room also very clean cheap and quiet. The staff very kind !! Thank you for stay 2 weeks 😁
Bodde här 16 nätter i december 2023

6/10 Okej

Nakhwan

Affärsresenär
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The food service was awful! I had to wait over a half hour before I decided to give up. Not worth the time or effort!
Bodde här 3 nätter i november 2023

8/10 Bra

Nakhwan

Gillade: Personal och service
Bodde här 1 natt i november 2023

4/10 Dåligt

Benedicta

Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
2 weeks ago we stayed there everything was fine, this time we were told we couldn't use the Free Shuttle because we booked online
Bodde här 1 natt i november 2023
Svar från FRONTDESK 19 nov. 2023
I'm so sorry for that Ma'am/Sir, The shuttle was free 3months ago but now it is because the management has changed. If you want to use the Shuttle Car it is already charged.

4/10 Dåligt

MARLON

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The hotel is located in the red district of Balibago. The property has no parking for the guests. You will have to park on the street. If you are family or a couple, I do not recommend this hotel.
Bodde här 2 nätter i november 2023
Svar från fo 14 nov. 2023
hello sir thank you for your reviews , but we have a parking lot beside the hotel and also at the backside . thank you .

10/10 Fantastiskt

Benedicta

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fast easy check in and check out, staff was very courteous and willing to help with transportation options
Bodde här 2 nätter i november 2023
Svar från FRONT DESK 7 nov. 2023
Thank you so much for the 5 out of 5 and positive reviews!! We're looking forward to see you again!

6/10 Okej

satoru

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
バスタブ付きの部屋にしましたが、排水が悪すぎです。フロントスタッフ、入口のガードマン、掃除のスタッフとても愛想がいいです。セキュリティは確認ないのでちょっと低めです。部屋の移動をお願いしたがしてくれなかった。他の部屋はわかりません。外観は非常に綺麗に見えます。
Bodde här 7 nätter i oktober 2023
Svar från FRONT DESK 21 okt. 2023
Thank you for the honest and 3 out of 5 review, we will assure you to improve our service to achieved your expectation to our Hotel. We're looking forward to see you again!

10/10 Fantastiskt

Steven

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very peaceful. it was close to everything but yet far enough away to not hear all of the traffic 🚦
Bodde här 2 nätter i oktober 2023
Svar från FRONT DESK 18 okt. 2023
Thank you so much for the 5 out of 5 and positive reviews!! We're looking forward to see you again!

8/10 Bra

Mohamed, Edison

Gillade: Renlighet och personal och service
It’s a good value for the money and it’s close to what you are looking for, it’s a good safe location
Bodde här 8 nätter i oktober 2023
Svar från FRONT DESK 18 okt. 2023
Thank you so much for the 4 out of 5 and positive reviews!! We're looking forward to see you again!

8/10 Bra

Gregory

Bodde här 2 nätter i oktober 2023
Svar från FRONT DESK 6 okt. 2023
Thank you so much for the 8 out of 10 and positive reviews!! We're glad to hear that you like our services! We're looking forward to see you again!

8/10 Bra

shinnichi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i september 2023
Svar från Front desk 24 sep. 2023
Thank you so much for the 8 out of 10 and positive reviews!! We're glad to hear that you like our services! We're looking forward to see you again!

8/10 Bra

Michael

Bodde här 6 nätter i juli 2023
Svar från Front desk 21 aug. 2023
Thank you so much for the 4 out of 5 and positive reviews!! We're glad to hear that you like our services! We're looking forward to see you again!

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
1st room was rundown,street noise and old ir conditioner noisy. Had to pay for upgrade was a bit better . In ammentities bad.
Bodde här 3 nätter i juli 2023
Svar från Front Desk 7 juli 2023
Thank you for the honest reviews, we will assure you to improve our services to achieved your expectation and sorry for the inconvenient that you've experience with us. thank you :)

6/10 Okej

Eddie

Reste med sin partner
Gillade: Renlighet och personal och service
The Hotel was a cute little place for a quick two night stopover. The only real issue I had with the hotel is the restaurant did not accept credit cards. I flew in late and did not go and have money exchanged. I went to the restaurant and had a small meal only to find out afterwards that credit cards weren't accepted. I will say that the staff and manager were very friendly and did convert my money for me and accept cash.
Bodde här 2 nätter i maj 2023
Svar från frontdesk officer 29 juni 2023
Thank you for the honest reviews, we will assure you to improve our services to achieved your expectation and sorry for the inconvenient to our resto . Our resto is on progress thank you :)

4/10 Dåligt

Sehwon

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Generally Unsatisfactory
It seems like the bedding is unclean and causing allergies on the skin, and there are issues with cleanliness. The bed also makes creaking sounds and is generally unsatisfactory.
Bodde här 4 nätter i april 2023
Svar från frontdesk officer 10 maj 2023
Thank you for the honest reviews, we will assure you to improve our service to achieved your expectation to our Hotel. and sorry for the bad experience.

8/10 Bra

Tom

Gillade: Renlighet, personal och service och bekvämligheter
I love the roof top pool and bar. Rooms are OK. Walking distance from walking street Hotel offered driver to close restaurant. Nice hotel peek.
Bodde här 1 natt i april 2023
Svar från FO 7 maj 2023
Thank you so much for the 4 out of 5 and positive reviews!! We're glad to hear that you like our services! We're looking forward to see you again!

10/10 Fantastiskt

WOOSUK

Bodde här 2 nätter i april 2023
Svar från frontdesk officer 2 maj 2023
Thank you so much for the 10 out of 10 and positive reviews!! We're glad to hear that you like our services! We're looking forward to see you again!

10/10 Fantastiskt

Sangho

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
괜찮은 숙소
가격저렴하고 한국인 메니져가있어의사소통에 문제없음.가까운곳은 전부 차로 태워줌.직원들 매우친절.루푸탑에 작으나마 수영장도 있고 식사도 괜찮음. 단, 예민하시거나 고급진 숙소를 원하시면 패스
Bodde här 5 nätter i april 2023
Svar från Jake 23 apr. 2023
Thank you so much for the 10 out of 10 and positive reviews!! We're glad to hear that you like our services! We're looking forward to see you again!

10/10 Fantastiskt

Bryan Omar

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Urban relaxation
It was great. Rested much better. The rooftop pool is superb.
Bodde här 2 nätter i april 2023
Svar från Front Desk 20 apr. 2023
Thank you so much for the 10 out of 10 and positive reviews!! We're glad to hear that you like our services! We're looking forward to see you again!

8/10 Bra

Franz Pete

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2023
Svar från Front Desk 19 apr. 2023
Thank you for the 8 out of 10 reviews we will assure you to improve our service to achieved your expectation to our Hotel.

10/10 Fantastiskt

Stephen

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Front desk amazing. Lovely ladies with great smiles.
Bodde här 3 nätter i april 2023
Svar från Front Desk 19 apr. 2023
Thank you so much for the 10 out of 10 reviews!! We're glad to hear that you like our services! We are looking forward to see you again!

10/10 Fantastiskt

joan

Bodde här 1 natt i april 2023
Svar från Front Desk 18 apr. 2023
Thank you so much for the 10 out of 10 reviews!! We're glad to hear that you like our services! We are looking forward to see you again!

2/10 Väldigt dåligt

Genalynn

Reste med familjen
Gillade inte: Renlighet och personal och service
Not worth your money. Rooms given to us all had issues Room 1 (2nd floor) when we got inside the room, noticed that there were lots of mosquitos inside, upon checking, window was open! Had no choice but to ask for mosquito spray. Pillow covers had stains. Room 2 (3rd floor) rain shower was broken. CR was flooding. Room 3 so far was pretty okay. Hope you can improve customer service. Pool was okay, restaurants upstairs only accept cash and no room charge. We had a misunderstanding with the staff cause we thought that food ordered will be billed to our rooms but when we were billing out, they said they only accept cash. The only thing we loved was that they had car service going to the festival near sm clark. 👍👍👍 Kudos to thr kuya drivers.
Bodde här 1 natt i april 2023
Svar från frontdesk officer 16 apr. 2023
Thank you for your honest review. We are so sorry that you have to experienced these things from our hotel, we will make sure that this will not happen again and we will try our best to improve our service. :)

4/10 Dåligt

Revy, Los Angeles

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If you are looking for just quick/cheap stay this is ok in a better location around the street and not too noisy. However, expect the room can be disappointing. Dirty room, plumbing issues, I requested non smoking but the room smell smokey, cockroaches, filthy, issues with their booking and staff aren’t friendly and uptight(not all). Rooftop ambience and restaurant was great and service was good. Overall stay 1/5. Rooftop Bar/restaurant 3/5.
Bodde här 1 natt i februari 2023

2/10 Väldigt dåligt

lawrence

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Show some service professionalism through product
Breakfast is simple, but staff could not match the simplicity of the breakfast. Breakfast quality and variety should be reviewed. Staff not well versed in service quality and product knowledge. Value for money is terrible. Room amenities, don't even have bedroom slippers, bathroom toilet seat dislodge, housekeeping not attentive to details, No coffee and tea making facilities. Fridge not working.
Bodde här 3 nätter i januari 2020

6/10 Okej

Tristan

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2019

8/10 Bra

Michael

Bodde här 3 nätter i november 2019

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I had no tv no netflex asked for this to be fixed day one for 4 days breakfast was included I had for one breakfast day one only day hot water was cold was very disappointed with penthouse suite
Bodde här 4 nätter i november 2019

8/10 Bra

shinnichi

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
残念
静かなところが好きです。給湯器が壊れたのが残念
Bodde här 3 nätter i november 2019

8/10 Bra

SEOK-CHUL

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best comfortable hotel in Angeles
There are only big towels in bathroom, and toilet paper in the room. Except for those things, the site of hotel, staffs, food are great. I could rest in the room out of the noise in the Walking Street. I'll stay Apolonia when I get to Angeles.
Bodde här 6 nätter i november 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 4 nätter i augusti 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
比較的快適
朝食込みの宿泊を予約したが7：30からのサービスで利用できなかった。繁華街から離れており静かです。ベッドは硬めで寝やすい環境でした
Bodde här 1 natt i augusti 2019

8/10 Bra

Verifierad resenär

Bodde här 4 nätter i juli 2019

6/10 Okej

Verifierad resenär

Bodde här 1 natt i juli 2019

6/10 Okej

youngchan

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
ㅡㅡ
냄새나고 추천하고 싶지 않네요
Bodde här 1 natt i juni 2019

10/10 Fantastiskt

Customer

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was excellent. I didn't like the fact that they did not have an iron available
Bodde här 4 nätter i juni 2019

4/10 Dåligt

Verifierad resenär

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Just the pool is appreciated and receptionist are friendly, breakfast not bad we’re not too fuzzy on the food, but cleanliness very poor,first thing is the kettle is dirty and led is broken not safe to use, the bathroom have leaks and water in the floor is just everywhere,the bed was dirty and also under the bed dust is very thick and even the floor when you walk without sleepers it’s so dusty you can see it stick on your feet when you walk in the room, The bath also is blocked and the worst is in our second night we didn’t sleep as very noisy outside and you can hear it from the room we’re in 3rd floor. 😞 but thank you anyway I like the staff are friendly.. 🙂
Bodde här 2 nätter i maj 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All of the hotel staff were excellent,with great service,the negative things I found were the inconsiderate people that were staying there, examples,coming home all hours of the morning,very noisy & basics haven’t no respect for all the other people sleeping,also in the morning doors slamming & waking people up, Di for the 5 days I stayed there I really didn’t sleep much!
Bodde här 5 nätter i april 2019

6/10 Okej

Ron

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Needs new management
Took longer than usual to check in, (check is after two, room wasn’t ready until after 4) once we got to the room no power, yes now power, told for 5 hours that it was as being worked on, finally moved to a different room, now no cable, and super super slow internet) breakfast included, but so cheap not even coffee or water included. Basically great friendly staff, new building but obviously really poor management, no soap, one towel...had better amenities at a hostel...again great staff but obviously BAD Management !!!
Bodde här 2 nätter i april 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had problem with air conditioner leaking. Not enough toilet paper but otherwise very nice stay.
Bodde här 13 nätter i april 2019

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
増築した新しい部屋は綺麗だが、古い方の部屋は汚い。バスタブはついていたが破れて穴が空いていたのでシャワーしか使えない。前の客が使ったグラスが洗われてなかった。掃除が行き届いていない。全客の髪の毛が沢山散らばっていた。話せば対応はしてくれるが、論外の事。失礼過ぎる。
Bodde här 3 nätter i april 2019

6/10 Okej

Verifierad resenär

Gillade inte: Bekvämligheter
Just average hotel.. they have. Potential to be better hotel but it seems the management is not seeing or does
Bodde här 3 nätter i mars 2019

6/10 Okej

Verifierad resenär

Gillade inte: Bekvämligheter
Bodde här 3 nätter i mars 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
괜찮아요
위치는 만족하나. 시설은 별로임 전체적으로 괜찮음
Bodde här 3 nätter i februari 2019

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
the staff were friendly. the restaurant waitress and the cook were very friendly. but the breakfast meal you purchase for $4 is not worth it.there are 4 meals you can choose from the purchased breakfast menu. the day i went to get breakfast, they had no bacon and no jam. didnt ask for anything else.
Bodde här 6 nätter i januari 2019