Exteriör

Recensioner av Best Western Plus Ardmore Inn & Suites

2.5 out of 5
Best Western Plus Ardmore Inn & Suites
2600 W Broadway St, Ardmore, OK

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 722 av 987 recensioner" "
8 - Bra i betyg. 189 av 987 recensioner" "
6 - Okej i betyg. 46 av 987 recensioner" "
4 - Dåligt i betyg. 17 av 987 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 987 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Chrystal

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was clean, very modern. Conveniently located close to I 35.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Vicki

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beds were comfortable. Shower had plenty of water pressure. Breakfast was good.
Bodde här 1 natt i maj 2024
Svar från Best Western Plus Ardmore Inn & Suites 20 maj 2024
Dear Guest,Thank you for your positive feedback. We’re thrilled to hear that you enjoyed your stay with us. It’s great to know that you found our beds comfortable, the shower pressure to your liking, and the breakfast enjoyable. Your comfort and satisfaction are our top priorities, and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back to our hotel in the future.Best Regards,

8/10 Bra

A

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable clean room. Great breakfast!
Bodde här 1 natt i maj 2024
Svar från Bestwestern Plus 16 maj 2024
Thank you so much giving us a good review, we really appreciate your work and see you again when you are in this town Thank you so much for the positive review! We truly appreciate your kind words and look forward to seeing you again when you're in town.

6/10 Okej

Arif

Reste med familjen
Gillade: Personal och service
For $150 a night, the room lacked kitchen utensils and a large trash can. The microwave oven was small and outdated, and the TV wasn't a Smart TV and had limited functionality with remote buttons that barely worked. Additionally, there was no exhaust fan in the bathroom. Considering the amount spent, the accommodations were not worth it. However, the breakfast options were exceptional.
Bodde här 1 natt i maj 2024
Svar från Guest Experience Team 13 maj 2024
Thank you for choosing to stay with us at Best Western Plus. We apologize that your recent stay did not meet your expectations, and we appreciate your feedback. We take our guests' comments seriously and strive to improve their experience.We are sorry for any inconvenience caused by the lack of kitchen utensils and a large trash can in your room. We keep all pots, pans, and utensils at the Front Desk for our guests to use. We also apologize for the microwave and the limited functionality of the TV. We will take your feedback into consideration for future upgrades and renovations.Regarding the bathroom, we provide an exhaust fan in all of our rooms. We will ensure that all bathroom exhaust fans are in good working order. They are designed to be silent. We are happy to hear that you enjoyed our breakfast options, and we hope that you will consider staying with us again in the future. We will do our best to provide you with an even better experience.

8/10 Bra

Abdul Qadir

Reste med familjen
The property is amazing! Worths for the $
Bodde här 1 natt i maj 2024
Svar från Amy 10 maj 2024
Thank you for the feedback. We appreciate you and hope you stay with us again!

10/10 Fantastiskt

SHARON

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient
Bodde här 1 natt i maj 2024
Svar från Best Western Plus Ardmore Inn & Suites 9 maj 2024
Dear Guest,Thank you for your review. We are delighted to hear that you found our hotel convenient. Our team strives to provide a seamless and comfortable experience for all our guests, and your feedback is a testament to our efforts. We look forward to welcoming you back in the near future.

10/10 Fantastiskt

corey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The gentlemen at the front end, always had a smile, very polite, and very approachable. The property was cleen, well lit, and felt safe. The breakfast was hot and fresh, "no shriveled sausage links". If I had to knit pick something, I wish the elevator was faster, but that's about it. Over all good stay. We will stay there again next time we are staying in Ardmore.
Bodde här 2 nätter i april 2024
Svar från Best Western Plus 15 apr. 2024
We are thrilled to hear that you enjoyed your recent stay with us at Best Western Plus. It's wonderful to hear that the gentlemen at the front desk provided you with such warm and welcoming service during your stay. We are also glad to hear that you found the property clean, well-lit, and safe.We are happy to hear that you enjoyed our hot and fresh breakfast, and we appreciate your feedback about the elevator. We will certainly take this into consideration as we continue to improve our services for our guests.We look forward to welcoming you back to Best Western Plus in the future. Thank you for choosing to stay with us and for taking the time to share your feedback.

10/10 Fantastiskt

Von

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Comfy beds, good breakfast
Bodde här 1 natt i april 2024
Svar från Customer Care Team 12 apr. 2024
Hi Von,Thank you for your positive feedback! We're delighted to hear that you found our beds comfortable and enjoyed our breakfast offerings. Providing a comfortable stay and delicious breakfast options are priorities for us, and we're glad we could meet your expectations. Your satisfaction means a lot to us, and we hope to have the opportunity to welcome you back for another enjoyable stay.Best Regards,Best Western Plus ArdmoreCustomer Care Team

10/10 Fantastiskt

Sharon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I highly recommend this property. The hotel was clean and the staff was wonderful.
Bodde här 2 nätter i mars 2024
Svar från Best Western Plus Ardmore Inn & Suites 19 mars 2024
Dear Guest,Thank you for your glowing review and high recommendation! We are thrilled to hear that you found our hotel clean and our staff wonderful. Your feedback is invaluable to us as it helps us understand what we are doing right and where we can make improvements. We are committed to continually enhancing our services and facilities to offer our guests an even better experience in the future. Once again, thank you for choosing our hotel for your stay. We are looking forward to welcoming you back and striving to make your next stay even more enjoyable.Best RegardsBest Western Plus Ardmore Inn & Suites

8/10 Bra

Gary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Customer Care Team 19 mars 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Fantastiskt

Corinna

Bodde här 2 nätter i december 2023
Svar från Guest Experience Team 27 mars 2024
Thank you for taking the time to leave a review We appreciate the higher rating. We do hope you had a great stay here. Come see us again, in the future!

10/10 Fantastiskt

David, Bryn Mawr

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great motel and wonderful service!
Bodde här 1 natt i mars 2024
Svar från Customer Care Team 5 mars 2024
Dear Guest,We're thrilled to hear that you had a great experience at our motel and received wonderful service! Providing exceptional service to our guests is our top priority, and we're delighted that we were able to meet your expectations. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again in the future!Best Regards,Best Western Plus ArdmoreCustomer Care Team

8/10 Bra

Craig

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were polite and friendly. Rooms were very nice . Breakfast was very well set up.
Bodde här 1 natt i mars 2024
Svar från Best Western Plus 10 mars 2024
Thank you for your kind words! We're thrilled to hear that you had an enjoyable stay with us at Best Western Plus. Our staff takes pride in providing friendly and accommodating service to all our guests, and we're glad to hear that you found the rooms to be comfortable and the breakfast to your liking. We hope to have the pleasure of welcoming you back soon!

10/10 Fantastiskt

DONNA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and helpful staff!
Bodde här 1 natt i februari 2024
Svar från Amy 25 feb. 2024
We appreciate your feedback. Thank you for staying with us!

10/10 Fantastiskt

Martha

Bodde här 1 natt i februari 2024
Svar från Best Western Plus Ardmore Inn & Suites 18 feb. 2024
Dear Martha,Thank you for choosing to stay with us and for taking the time to provide your valuable feedback. We are thrilled to hear that you had an excellent stay with us. Your compliments will be shared with the team and will serve as motivation to continue providing exceptional service to all our guests.We hope to have the pleasure of welcoming you back soon for another memorable stay.

6/10 Okej

Emily

Gillade: Personal och service
Gillade inte: Renlighet
I booked this hotel because of the good reviews, but was less than impressed when we got to our room. The halls and bathroom smelled like sewer gas and our room was musty, the shower curtain had several hairs stuck to it and there was pink residue under the shower faucet (caused by bacteria). We were missing shampoo and the towels were stained. Staff was friendly and the breakfast was good for a hotel breakfast. Overall would not book here again.
Bodde här 2 nätter i februari 2024
Svar från Best Western Plus 13 feb. 2024
Dear Emily,Thank you for choosing Best Western Plus for your recent stay and taking the time to write a review. We are sorry to hear that your experience did not meet your expectations. Please accept our apologies for the issues you encountered during your stay. We are committed to providing a comfortable and clean environment for our guests, and we are disappointed to hear that we fell short in your case.We appreciate your kind words about our friendly staff and our breakfast service. However, we take your feedback seriously, and we will work on addressing the issues you mentioned. Your comments have been shared with our housekeeping team, and we will make sure that our rooms are thoroughly cleaned and properly stocked before check-in.Once again, we apologize for any inconvenience caused and hope that you will give us another chance to provide you with a better experience in the future.Best regards,The Management Team at Best Western Plus

10/10 Fantastiskt

Blake

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice Hotel
Always a great place to stay in Ardmore.
Bodde här 1 natt i februari 2024
Svar från Best Western Plus 11 feb. 2024
Dear Blake,Thank you for taking the time to leave a review. We appreciate your kind words about our hotel. Please do come see us again, in the future.

10/10 Fantastiskt

Prabhjot

Bodde här 1 natt i februari 2024
Svar från Customer Care Team 20 mars 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Fantastiskt

Stacey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly and free breakfast with lots to choose from
Bodde här 1 natt i januari 2024
Svar från Best Western Plus 30 jan. 2024
Dear Stacey,Thank you for taking the time to complete a review. We appreciate the kind words about our staff and breakfast! We hope to see you again in the future! Have a great week!

10/10 Fantastiskt

Lizeth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Best Western Plus 30 jan. 2024
Dear Lizbeth,Thank you for taking the time to complete a review. We appreciate the higher rating. Please have a great week and come see us again if you're in the area!

2/10 Väldigt dåligt

Stephanie

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bed bugs
My husband and I stayed in room 307 and woke up with multiple bed bug bites. Visually seen with getting ready to leave.
Bodde här 1 natt i januari 2024
Svar från Best Western Plus 30 jan. 2024
Dear Stephanie, I am sorry to hear that you experienced bed bug bites during your stay with us. We take all guest concerns seriously and the safety and comfort of our guests are of utmost priority to us. We have immediately informed our housekeeping team and pest control department to look into this matter. We will do everything we can to ensure that this incident is addressed promptly and prevent it from happening again in the future. We apologize for any inconvenience caused and hope to have the opportunity to make it right for you in your future stay with us.

10/10 Fantastiskt

Miranda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great service and very clean and quiet
Bodde här 2 nätter i januari 2024
Svar från Best Western Plus 30 jan. 2024
Dear Miranda,Thank you for taking the time to complete a review. We appreciate the kind words about our service and the cleanliness of our hotel. Please do come see us again in the future!

10/10 Fantastiskt

Donald

Reste med sin partner
Nice staff clean and easy to get to.
Bodde här 1 natt i januari 2024
Svar från Best Western Plus 30 jan. 2024
Thank you for taking the time to complete a review. We appreciate the kind words about our staff and hotel cleanliness. We do hope to see you in the future!

6/10 Okej

Shelia

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fifty Birthday Party
Staff was extremely nice! Breakfast was good! The only thing was me & my friend slept in separate beds but something bit both of us, not saying there were bed bugs but was bit by something!
Bodde här 1 natt i januari 2024
Svar från Best Western Plus 30 jan. 2024
Thank you for taking the time to write a review. We are glad to hear that you found our staff to be extremely nice and enjoyed our breakfast. However, we are sorry to hear that you and your friend were bitten by something during your stay. We take all guest concerns seriously and have notified our housekeeping team to thoroughly inspect the room. We apologize for any inconvenience this may have caused and hope to have the opportunity to serve you better in the future.

10/10 Fantastiskt

Connie

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Best Western Plus 23 jan. 2024
Dear Connie,Thank you for taking the time to complete a review. We appreciate the high rating. Please do come see us again if you're ever in the area. Have a great week!

10/10 Fantastiskt

Zachary

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and comfortable
Bodde här 1 natt i januari 2024
Svar från Best Western Plus 23 jan. 2024
Dear Zachary,Thank you for taking the time to complete a review. We appreciate the kind words about the cleanliness of our hotel. We do hope to see you again! Have a great week.

10/10 Fantastiskt

MARVIN, Mulvane

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Best Western Plus 23 jan. 2024
Dear Marvin,Thank you for taking the time to complete a review. We appreciate the high score and hope to see you again, in the future.

10/10 Fantastiskt

Jane

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Amy 20 jan. 2024
Thank you for your feedback. We hope to see you again in the future!

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
From when we walked in we where met with Jason wortman. Was very nice and accommodate. In early am down for breakfast buffet there was jason again. Wiping tables. Well stay there again on way back to home.
Bodde här 1 natt i januari 2024
Svar från Amy 19 jan. 2024
Thank you for your feedback. We hope to see you again in the future!

10/10 Fantastiskt

Alphine

Bodde här 2 nätter i januari 2024
Svar från Customer Care Team 16 jan. 2024
Hi Alphine,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Best Western Plus ArdmoreCustomer Care Team

10/10 Fantastiskt

Aduiel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Best Western Plus 16 jan. 2024
Dear Guest,Thank you for taking the time to complete a review. We appreciate the higher score and we do hope to see you again in the future.

10/10 Fantastiskt

Charlie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would stay here again!
Bodde här 1 natt i januari 2024
Svar från Customer Care Team 11 jan. 2024
Hi Charlie,Thank you for the endorsement! We're thrilled to hear you had a positive experience. We look forward to welcoming you back on your next visit. Best Regards,Best Western Plus ArdmoreCustomer Care Team

10/10 Fantastiskt

Emily

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amy was awesome and greeted us with a smile. Great stay and very comfortable!
Bodde här 1 natt i januari 2024
Svar från James W, Front Desk AM 8 jan. 2024
Thank you for taking the time to write this review. We are pleased to hear that Amy provided excellent service during your stay and that you found the accommodations to be comfortable. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had fun stayed
We had an excellent stayed with this hotel . The customer service was nice and friendly, we so pleased with the service and cleanliness exceptional! Will be back again.
Bodde här 1 natt i december 2023
Svar från James W, Front Desk AM 8 jan. 2024
Thank you for taking the time to share your experience with us. We are thrilled to hear that you had an enjoyable stay at our hotel and that our customer service lived up to your expectations. We take pride in providing exceptional service and maintaining a clean and comfortable environment for our guests. We can't wait to welcome you back on your next visit!

10/10 Fantastiskt

Lindsay

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel
Manager on duty was great. Quick check in.
Bodde här 1 natt i januari 2024
Svar från James W, Front Desk AM 8 jan. 2024
Thank you for taking the time to share your feedback with us. We are thrilled to hear that your experience with our manager on duty was great and that you had a quick check-in process.Providing our guests with the best possible experience is our top priority and we are glad that we were able to meet your expectations during your stay. We hope to have the pleasure of welcoming you back in the future.

10/10 Fantastiskt

Cathe, Cohasset

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Always stay here when we go through Ardmore in our travels. Nice and clean, and the staff is always friendly.
Bodde här 1 natt i januari 2024
Svar från James W, Front Desk AM 8 jan. 2024
Thank you for taking the time to leave a review. We are thrilled to hear that you always choose to stay with us when passing through Ardmore. It's wonderful to know that our clean, comfortable accommodations and friendly staff have made such a positive impression on you. We appreciate your loyalty and look forward to welcoming you back on your next trip.

6/10 Okej

Shirin

Bodde här 1 natt i januari 2024
Svar från James W, Front Desk AM 8 jan. 2024
Thank you for taking the time to complete a review. We appreciate the kind rating. We do hope to see you again, in the future!

10/10 Fantastiskt

Mike

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a new property, and the pool area was nice. (This was the only pool that was in full operation in our 4 hotel stays this trip... which made my son happy!) Room was spacious and clean. The breakfast provided was well stocked and well done. Food was good. Staff was attentive and kept the area clean. Overall, nice stay!
Bodde här 1 natt i december 2023
Svar från James W, Front Desk AM 8 jan. 2024
Thank you for sharing your experience with us. We are thrilled to hear that you and your son enjoyed the pool area and that the room was spacious and clean. We take pride in providing a well-stocked and well-done breakfast, and we are glad that you enjoyed it. Our staff strives to provide attentive service and keep the area clean, and we are happy to hear that they succeeded in making your stay a pleasant one. Thank you for choosing our property, and we hope to see you again soon.

10/10 Fantastiskt

Bret

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would Stay Again
We stayed one night en route to another city. Checkin was quick, the front desk staff was friendly and the room was clean and comfortable. We would stay here again.
Bodde här 1 natt i januari 2024
Svar från Best Western Plus Ardmore Inn & Suites 8 jan. 2024
Dear Bret,Thank you for choosing our hotel for your recent stay and for taking the time to share your experience with us. We are delighted to hear that you had a comfortable and pleasant stay with us. We are glad to know that you found our front desk staff friendly and your room clean and comfortable.Your positive feedback is greatly appreciated, and we look forward to welcoming you back to our hotel in the future. If you have any other feedback or suggestions for us, please do not hesitate to let us know.Thank you once again for choosing our hotel and for sharing your experience with us.

8/10 Bra

Holly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Best Western Plus Ardmore Inn & Suites 8 jan. 2024
Thank you so much for taking the time to share your positive feedback regarding your recent stay at our hotel. It's always a pleasure to hear that our guests had a great experience and we are thrilled to know that you enjoyed your stay with us.We appreciate your kind words and we hope to have the pleasure of welcoming you back in the near future. Please do not hesitate to contact us if you need any assistance with your future reservations.Thank you again for choosing our hotel and for your wonderful review.

10/10 Fantastiskt

Francisco

Bodde här 4 nätter i december 2023
Svar från Best Western Plus Ardmore Inn & Suites 8 jan. 2024
Thank you so much for taking the time to share your positive feedback regarding your recent stay at our hotel. It's always a pleasure to hear that our guests had a great experience and we are thrilled to know that you enjoyed your stay with us.We appreciate your kind words and we hope to have the pleasure of welcoming you back in the near future. Please do not hesitate to contact us if you need any assistance with your future reservations.Thank you again for choosing our hotel and for your wonderful review.

10/10 Fantastiskt

karen e

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was immaculate.
Bodde här 1 natt i december 2023
Svar från Best Western Plus Ardmore Inn & Suites 8 jan. 2024
Thank you for letting us know that the room was immaculate. We take pride in providing our guests with a clean and comfortable stay. We appreciate your feedback and hope to see you again soon.

10/10 Fantastiskt

Gregory

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, good breakfast, nice room.
Bodde här 2 nätter i december 2023
Svar från Guest Experience Team 1 jan. 2024
Dear Gregory,Thank you for taking the time to leave a review of your recent stay with us. We are thrilled to hear that you found our staff to be friendly and accommodating and that you enjoyed our breakfast offerings and the comfort of your room. We always strive to provide our guests with a welcoming and enjoyable experience, and it's great to know that we succeeded during your stay.Thank you again for choosing our hotel. We hope to have the pleasure of hosting you again in the future.

10/10 Fantastiskt

Randy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Guest Experience Team 1 jan. 2024
Dear Randy,Thank you for choosing to stay with us and for taking the time to share your positive experience! We are thrilled to hear that you had a pleasant stay and that our facilities and services met your expectations. We always strive to provide our guests with a comfortable and enjoyable experience, and it is wonderful to hear that we succeeded in doing so during your visit. Our team works hard to ensure that every guest feels welcome and valued, and it is rewarding to receive such positive feedback.Thank you again for your kind words, and we hope to have the pleasure of welcoming you back in the near future!

8/10 Bra

Harriet

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was nice, but the beds are a little hard and pillows were a little flst.
Bodde här 2 nätter i december 2023
Svar från Guest Experience Team 1 jan. 2024
Dear Harriet,Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed your stay overall. However, we are sorry to hear that the beds were a little hard and the pillows were a little flat. We take your feedback seriously and have shared it with our team to ensure that we can improve the comfort of our guest rooms in the future.Thank you once again for choosing to stay with us and we hope to have the opportunity to welcome you back soon.

8/10 Bra

Mary

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Room had dirty socks on desk & partial eaten food.
Bodde här 1 natt i december 2023
Svar från Guest Experience Team 29 dec. 2023
Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us. I am very sorry to hear that your experience did not meet your expectations. Please know that this is not the standard of service we strive to provide to our guests.We apologize for the inconvenience caused to you due to the dirty socks on the desk and partially eaten food in your room. Please be assured that we will look into this matter and take appropriate steps to ensure that such incidents do not happen again in the future.We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with a better experience.

10/10 Fantastiskt

Jeanne

Reste med sin partner
Gillade: Renlighet och personal och service
Some things need replacing like shower curtain.
Bodde här 1 natt i december 2023
Svar från Best Western Plus 22 dec. 2023
Dear Guest,Thank you for taking the time to leave a review. We appreciate your kind rating. Please accept our apologies for the shower curtain, which we will replace immediately. We hope to have the pleasure of welcoming you back in the future.

10/10 Fantastiskt

Josef

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
everything was great
Bodde här 8 nätter i december 2023
Svar från Guest Experience Team 17 dec. 2023
Dear Josef,Thank you for taking the time to complete a review. We appreciate your kind words. Please do come see us again, in the future! Have a great week!

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Best Western Plus 12 dec. 2023
Dear John,Thank you for taking the time to complete a review. We appreciate the higher rating and we hope you had a wonderful time while you were here. Thanks again!

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Best Western Customer Care 10 dec. 2023
Dear John,Thank you for taking the time to complete a review. We appreciate the higher score and we do hope you had an enjoyable stay with us. Please do come see us again, in the future. Thanks again!