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Recensioner av Ashford International Hotel & Spa

4 out of 5
Ashford International Hotel & Spa
Simone Weil Avenue, Ashford, England

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 397 av 1002 recensioner" "
8 - Bra i betyg. 333 av 1002 recensioner" "
6 - Okej i betyg. 161 av 1002 recensioner" "
4 - Dåligt i betyg. 67 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 44 av 1002 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

8,2/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

Maria

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotellet låg bra till när man ska åka långt dagen efter.
Bodde här 1 natt i februari 2024
Svar från Hotel GM 13 feb. 2024
Dear MariaThank you for reviewing your recent stay at Ashford International Hotel. We're pleased to see you enjoyed a convenient stop off here with us. We hope you will visit us again in the future.Kind regardsThe Team

10/10 Fantastiskt

Karin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2022
Svar från General Manager 2 maj 2022
Dear Karin. Many thanks for your 10/10 review following your recent visit to Ashford International Hotel. We hope to welcome you back again soon. Kind regards Claire Johnson, General Manager

10/10 Fantastiskt

Isabella

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2022
Svar från Operations Manager 2 maj 2022
Dear Isabella. Many thanks for your 10/10 review following your recent visit to Ashford International Hotel. We hope to welcome you back again soon. Kind regards Claire Johnson, General Manager

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2021
Svar från Operations Manager 17 nov. 2021
Dear Guest. Many thanks for your 10/10 review following your recent visit to Ashford International Hotel. We hope to welcome you back again soon. Kind regards Claire Johnson, Operations Manager

10/10 Fantastiskt

Fredrik

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very happy with my stay!
This two stays was wonderful. The staff was very friendly and helpful. I would absolutely recommend this hotel and I will definitely stay here again. Maybe after the restrictions and to be able and use all facilities.
Bodde här 1 natt i april 2021
Svar från General Manager 14 apr. 2021
Dear Fredrik. Many thanks for your kind comments and I'm delighted to hear the team were friendly and helpful. We're all very excited to be fully open from 17th May. Kind regards Veronica Kingham

6/10 Okej

John

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
A very tired property
Bodde här 1 natt i mars 2024
Svar från Hotel GM 7 maj 2024
Dear JohnThankyou for reviewing your recent stay. We appreciate all our guests honest and constructive feedback in order to improve our product for future guests enjoyment.Kind RegardsThe Team

6/10 Okej

Gemma, Brighton

Reste i grupp
Gillade: Bekvämligheter
The property was average - communal areas were modern, bright and clean however, the rooms are old and dated and not particularly clean. There was no offer of an upgrade at check-in, I was sent an offer to upgrade for extra cost by the hotel prior to travel. The room did not have a fridge, we asked to move to a room with one, as my friend needed to store medication, but there was no availability for the 2 nights stay.
Bodde här 2 nätter i april 2024
Svar från Hotel GM 7 maj 2024
Dear GemmaThankyou for reviewing your recent stay. Subject to availability we do offer upgraded rooms. I'm glad reception were able to accommodate where they could. We appreciate all guests positive and constructive feedback.Kind RegardsThe Team

10/10 Fantastiskt

Mark

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
A really nice hotel.
Bodde här 1 natt i april 2024
Svar från Hotel GM 7 maj 2024
Dear MarkThankyou for your positive feedback regarding your recent stay. We hope that you will return to us soon.Kind RegardsThe Team

10/10 Fantastiskt

john

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great value for money with a special deal - £54 for two ppl including breakfast was a steal! Nice place and very friendly staff
Bodde här 1 natt i april 2024
Svar från Hotel GM 7 maj 2024
Dear JohnIt's a pleasure to read your positive feedback regarding your recent stay. We will share your kind comments with the team.

8/10 Bra

Kieran

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed with my young daughter and was a clean and friendly hotel. Swimming pool was well used by us and no complaints at all! Buffet breakfast, tasty with lots of choice. Nice hotel and would happily stay again
Bodde här 2 nätter i april 2024
Svar från Hotel GM 16 apr. 2024
Dear KieranThankyou for reviewing your recent stay at Ashford International Hotel. It's a pleasure to see you enjoyed our facilities and breakfast service whilst here with us. We look forward to welcoming you back on your return to the hotel.Kind RegradsThe Team

8/10 Bra

Zsolt

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Conveniently located, close to Dover Port. Good facilities.
Bodde här 1 natt i mars 2024
Svar från Hotel GM 8 apr. 2024
Dear ZsoltThankyou for your positive feedback regarding your recent stay here with us at Ashford International Hotel. We hope you will return to us again in the future.Kind RegardsThe Team

8/10 Bra

James

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is ok and the staff are friendly
Bodde här 3 nätter i mars 2024
Svar från Hotel GM 3 apr. 2024
Dear JamesThankyou for reviewing your recent stay at Ashford International Hotel. It's a pleasure to see you enjoyed your time here with us. We hope you return to us again soon.Kind regardsThe Team

10/10 Fantastiskt

Yasoda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Hotel GM 2 apr. 2024
Thankyou for reviewing your recent stay at Ashford International Hotel. We hope that you will return to us again soon.

8/10 Bra

Selina

Gillade: Renlighet och personal och service
Bodde här 11 nätter i mars 2024
Svar från Hotel GM 27 mars 2024
Thankyou for your positive review regarding your recent stay. We hope that you will return to us again soon.

10/10 Fantastiskt

Angela

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was convenient for both the shopping outlet and Curious Brewery which we came to visit. A lovely comfortable hotel with friendly very helpful staff.
Bodde här 2 nätter i mars 2024
Svar från Hotel GM 18 mars 2024
Dear AngelaIt's a pleasure to read your positive feedback, I will share your kind comments with the team. We're glad our location is convenient for our guests and hope that you will return again soon.Kind RegardsThe Team

4/10 Dåligt

Darryl

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
The Weatherspoons of hotels. Food was average to poor, both rooms had mould, ( we had to change rooms as first one had a bed with stains on it) staff overworked (too few for size of hotel/restaurant) parking was tight (small spaces) and generally felt unkempt. Would not be staying again. On a positive note the room As quiet and the bed was comfortable.
Bodde här 1 natt i mars 2024
Svar från Hotel GM 12 mars 2024
Dear DarrylThankyou for your review regarding your recent stay. We're sorry the food wasn't to your liking but glad our staff were able to help assist in any issues you had with your room. Please note we do have 400 car parking spaces for the comfort of all our guests. We appreciate all our guests honest and constructive feedback in order to improve our products and services for future guests enjoyment.Kind RegardsThe Team

8/10 Bra

PHILIP

Reste med husdjur
Gillade: Renlighet
Overall the hotel is good value for money and conveniently situated if you have a car. It is a very busy hotel with conferences and thus this led to a shortage of coffee mugs for their own guests on one day. Although a dog friendly hotel, don't expect to be eating breakfast with your loved pooch, anywhere near the restaurant, especially if there is a conference going on. Considering there was a section of the restaurant that was a long way from any cooked food, this could have been opened up for customers with their dogs, instead on one day we had to eat our breakfast near the entrance doors of the hotel! Spa/swimming is available but attention is required on ensuring that lockers are not broken and floors are as clean as possible.
Bodde här 5 nätter i februari 2024
Svar från Hotel GM 27 feb. 2024
Dear PHILIPThankyou for reviewing your recent stay at Ashford International. We appreciate all guests honest and constructive feedback. We hope that you will return to us in the future.Kind RegardsThe Team

10/10 Fantastiskt

Molly

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice having free pool access but lack of drinks in bar, only one cocktail avaliable when we went!
Bodde här 2 nätter i februari 2024
Svar från Hotel GM 26 feb. 2024
Dear MollyThankyou for you recent feedback. Its a pleasure to see you enjoyed our spa and leisure facilities. We apologise that we didn’t have your preferred drinks available. We are currently looking to expand our range, which is now under review with our head office.Kind RegardsThe Team

4/10 Dåligt

Gianluca

Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The only issues we had was when i booked it, i was garainteed an early check in due to a wedding, we weren't allowed to check in early and you aparantly don't do that. And then the mattress was awful, literally felt like we were laying on cardboard with a tiny bit of padding, both me and my wife struggled to sleep on it.
Svar från Hotel GM 20 feb. 2024
Dear GianlucaWe apologise if this was the case. Our extra fee for early check in is subject to availability. If this was not pre paid to guarantee prior to arrival, unfortunately this is not always a possibility. Please note we have sent your comments to the head of reception who will investigate this further. Kind regardsThe Team

8/10 Bra

Callum

Bodde här 1 natt i februari 2024
Svar från Hotel GM 21 mars 2024
Thankyou for reviewing your recent stay at Ashford International Hotel. It's a pleasure to see your positive feedback and we hope that you will visit us again soon.

10/10 Fantastiskt

Sdffie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
酒店後面有supermarket ，非常方便，早餐好食😋酒店職員好friendly
Bodde här 3 nätter i februari 2024
Svar från Hotel GM 15 feb. 2024
Dear SdffieThank you for reviewing your recent stay here with us at Ashford International Hotel. We're pleased to see you enjoyed your time.Kind regardsThe Team

6/10 Okej

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Functional
Uninspiring menu. Food was reasonable but nothing special. Breakfast was below average. A functional hotel with good parking and handy for the M20.
Bodde här 1 natt i februari 2024
Svar från Hotel GM 13 feb. 2024
Dear RichardThankyou for you recent feedback, it's disappointing to see the food was not to your liking. We're glad our location was convenient for you. We hope you will return again soon.Kind regardsThe Team

10/10 Fantastiskt

Dawn

Bodde här 1 natt i januari 2024
Svar från Hotel GM 6 feb. 2024
Thankyou for your positive feedback. We hope that you will return again soon.

6/10 Okej

Verifierad resenär

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Conveniently placed just off motorway. I had chosen it as it was a ‘dog friendly’ hotel. Room was ok but a little tired. Shower good. Nice hand soap & body wash available. BUT the bed was the first one I’ve ever had the worst sleep on & ive stayed in countless hotels both for work & holidays. The mattress was so uncomfortable & uneven ( felt like I was rolling out. It was lumpy as well. I woke up so many times during the night and felt like I’d been through the boxing ring. So unfortunately I didn’t sleep which was the putt of my stay. Also, please don’t call yourself dog friendly if the dog can’t come with you to have breakfast, but you also can’t leave it in the room if it might bark, which is what I was told at reception when checking in. So I didn’t eat either.
Bodde här 1 natt i februari 2024
Svar från Hotel GM 6 feb. 2024
Thankyou for your feedback regarding your recent stay. We're pleased to see our location is a convenience to our guests when travelling. We're sorry to hear you are disappointed that we don't allow dogs into our restaurant. However we would be more than happy if you would have preferred to eat in our lounge are where dogs are welcome.

8/10 Bra

Hellen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Convenient stay
Ashford International was a good place to stay as that was where the Seas invert show was. However, there was limited front parking and no sign at the front to say there was more parking round the back. There were only two disabled places which was disappointing. The food was expensive and waited ages to be served at the bar due to only one staff member working. There should of been more staff knowing they had an invert show there. Unfortunately, we didnt use the facilities like we planned to. But time was limited as it closed at 8pm and we didnt arrive untill 6pm and needed to get food. We did take our own drinks and we used just eat without at issues. Overall for what it was, the room etc. I found it to be rather expensive but, we stayed for convenience. Otherwise i would of stayed at Premier Inn qhere the rooms were half the price
Bodde här 1 natt i januari 2024
Svar från Hotel GM 6 feb. 2024
Dear HellenThankyou for reviewing your recent stay. Please note we do have 400 car parking paces on site, including multiple disabled parking bays. Occasionally we experience a high number of our guests arriving at the same time. When this happens, we try and accommodate everyone as quickly as possible. We appreciate all our guests honest and constructive feedback for future guests enjoyment.Kind RegardsThe Team

6/10 Okej

Thomas

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
A strangely desirable hotel with excellent public spaces where people from different walks of life cross over. Staff are friendly, though there does need to be more of them (management issue). However, room was tired and we had to move due to boiler noise only to be ladled with road noise. To be honest, it’s understandable as the hotel is so large for staff to understand every room in detail - had we paid £70, and not £100, it would be worthy of a better review.
Bodde här 1 natt i januari 2024
Svar från Hotel GM 30 jan. 2024
Dear ThomasThankyou for reviewing your recent stay at Ashford International Hotel. We're pleased to see our staff were friendly and that you enjoyed our public areas. We apologise if this was the case, however we are glad that reception were able to move your room. Please note we do offer quiet guest rooms which can be requested prior to booking. We hope this helps for future reference. Kind regardsThe Team

10/10 Fantastiskt

ruth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wondeful stay
Wonderful stay Room was incredibly comfortbale Staff were very helpful An enjoyable experience Would highly recommend
Bodde här 2 nätter i januari 2024
Svar från Hotel GM 30 jan. 2024
Dear RuthWe're pleased to see your positive feedback regarding your recent stay stay. We're glad you enjoyed your room and that our staff were helpful throughout your stay. We hope you will return again soon.Kind regardsThe Team

6/10 Okej

Sarah

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Maybe short staffed?
Hotel is lovely & clean , amazing space . If an event is on parking is awful. Went to have dinner told no room .went out for dinner & came back to have drink at the bar , no sign of anybody . Ended up going back uk room
Bodde här 2 nätter i januari 2024
Svar från Hotel GM 30 jan. 2024
Dear SarahThankyou for reviewing your recent stay, we're pleased to see you enjoyed the space we offer. Please note the hotel does hold 400 car parking spaces on site. We hope that we are able to accommodate all guests when visiting us. During busy periods we may expect wait times to be longer than usual however we apologise is this was the case and have sent your comments to the head of department who will investigate further. We do hope that you will return again soon.Kind regardsThe Team

2/10 Väldigt dåligt

arthur

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kiwi visitors
Bitterly disappointed. Having used this hotel on numerous occasions when visiting from New Zealand. The room was freezing cold, was given a heater after complaining 2 days running but never offered another room. we invited family to stay with us from Birmingham in the disabled room which was also freezing. We had to wear our coats in the restruant and the reception area. Food was cold as were the plates and communal areas. A shortage of staff meant long waits for bar service. I appreciate its the off season but for a 4 star hotel it was sorely lacking. Will be looking for alternative accommodation on our next visit to the UK.
Bodde här 6 nätter i januari 2024
Svar från Hotel GM 30 jan. 2024
Dear arthurWe're disappointed to read that your experience with us was not the same as previous standards here at Ashford International Hotel. Please note we are aware of any heating issues that occurred, which is being worked on. We apologise that you was not offered a room move unfortunately due to availability in the event of a full hotel this is not always possible. We apologise this was the case and we hope that you continue to visit us as a loyal costumer. We will do our very best to accommodate you on your return too the hotel.Kind regardsThe Team

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had a nice comfortable stay and enjoyed all the facilities i definitely recommend and definitely be visiting again.
Bodde här 1 natt i januari 2024
Svar från Hotel GM 25 jan. 2024
Dear ChristopherIts a pleasure to read your positive feedback. We're glad to see you enjoyed our facilities and look forward to welcoming you back on your return to the hotel.Kind RegardsThe Team

6/10 Okej

Sebastian

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 1 natt i januari 2024
Svar från Hotel GM 25 jan. 2024
Dear SebastianThankyou for reviewing your recent stay. We hope you will return to Ashford International Hotel again in the future.Kind RegardsThe Team

6/10 Okej

Bethany

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Hotel GM 25 jan. 2024
Dear BethanyThank you for reviewing your recent stay at Ashford International. We hope you will return again soon.Kind Regards The Team

6/10 Okej

david

Bodde här 1 natt i januari 2024
Svar från Hotel GM 23 jan. 2024
Dear DavidThankyou for reviewing your recent stay. We hope that you will return again soon.Kind RegardsThe Team

4/10 Dåligt

arthur

Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Kiwis
Very few guests. Heating turned off so very cold. Restaurant and reception so cold we wore our coats. Came from new Zealand invited family and were embarrassed at the place. Plates unheated food pnlu just warm. This realty needs to be addressed
Bodde här 3 nätter i januari 2024
Svar från Hotel GM 23 jan. 2024
Dear arthur.Thank you for reviewing your recent stay at Ashford International Hotel. It’s disappointing to read your experience was not to the high customer satisfaction level that we strive to achieve for every guest here at Ashford International Hotel. We are aware of the heating issue which is currently being worked on by our maintenance team.Kind regardsThe Team

6/10 Okej

David

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Eve
Bodde här 2 nätter i januari 2024
Svar från Hotel GM 18 jan. 2024
Dear DavidThankyou for reviewing your recent stay at Ashford International Hotel. We hope that you will return again soon.Kind regardsThe Team

10/10 Fantastiskt

Kris

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A proper treat
Very pleasant place to be. Great food. Fantastic facilities. Very helpful staff.
Bodde här 9 nätter i december 2023
Svar från Hotel GM 15 jan. 2024
Dear KrisThank you for reviewing your recent stay at Ashford International. We're pleased to see your positive feedback and glad you enjoyed your time spent here with us. We hope that you will return soon.Kind Regards The Team

6/10 Okej

Samantha

Affärsresenär
Gillade: Renlighet
Svar från Hotel GM 7 feb. 2024
Dear SamanthaThankyou for your feedback regarding your recent stay. We hope you will return again soon.Kind RegardsThe Team

10/10 Fantastiskt

Toni

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Hotel GM 11 jan. 2024
Dear ToniThankyou for reviewing your recent stay at Ashford International Hotel. Its a pleasure to see your positive review. We hope that you will return again soon.

6/10 Okej

Angela

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Hotel GM 2 jan. 2024
Dear AngelaThankyou for reviewing your recent stay at Ashford International Hotel. We hope you will return to us again soon.Kind RegardsThe Team

10/10 Fantastiskt

Nic

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Hotel GM 20 dec. 2023
Dear NicThankyou for taking the time to review your recent stay at Ashford International Hotel. We appreciate your positive feedback.Kind RegardsFront of House Co-Ordinator

10/10 Fantastiskt

Henry

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Hotel GM 18 dec. 2023
Dear Henry.Thank you very much for reviewing your recent stay at Ashford International Hotel. It’s a pleasure to read your positive feedback. We hope that you will visit us again soon.Kind regardsFront of House Co-Ordinator

6/10 Okej

Sharon

Bodde här 1 natt i december 2023
Svar från Hotel GM 14 dec. 2023
Dear Sharon,Thankyou for reviewing your recent stay at Ashford International Hotel. We appreciate all our guests honest feedback.Kind RegardsThe Team

10/10 Fantastiskt

Amanda

Bodde här 1 natt i december 2023
Svar från Hotel GM 12 dec. 2023
Dear Amanda.Thank you for reviewing your recent stay at Ashford International Hotel. We hope you will visit us again soon. Kind regards The Team

6/10 Okej

Thomas

Bodde här 1 natt i december 2023
Svar från Hotel GM 12 dec. 2023
Dear Thomas.Thank you for reviewing your recent stay at Ashford International Hotel. We hope you will visit us again soon.Kind regardsThe Team.

6/10 Okej

Sylwester

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Disappointed
We are regulars since 2017 and this was our worse experience. Some of the towels were dirty. The cosmetics not enough for one person. No handwash. During the breakfast- dirty tables, when tried to make of coffee some of the coffee cups were dirty- lipstick marks. Compared with previous years - quite poor.
Bodde här 1 natt i december 2023
Svar från Hotel GM 18 dec. 2023
Dear Sylwester Thankyou for your review. We're disappointed to read that your experience was not to the high standard we expect. I hope that reception were able to help once you had informed them of your issues.Kind Regards

8/10 Bra

Dilshani

Bodde här 1 natt i november 2023
Svar från Hotel GM 18 dec. 2023
Thankyou for reviewing your recent stay at Ashford International Hotel. We hope that you will visit us again soon.Kind Regards

10/10 Fantastiskt

Mohaned

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Never disappointed
Bodde här 3 nätter i november 2023
Svar från Hotel GM 27 nov. 2023
Dear Mohaned.Thank you very much for reviewing your recent stay at Ashford International Hotel. It’s a pleasure to read your positive feedback. We hope that you will visit us again soon.Kind regardsHotel General Manager

10/10 Fantastiskt

Giovanni

Affärsresenär
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
A Great Stay
We enjoyed our stay and even managed to take a swim in the loverly warm pool. Followed by a drink and a loverly meal. The staff were brilliant and from booking in to waitress service.
Bodde här 1 natt i november 2023
Svar från Hotel GM 27 nov. 2023
Dear Giovanni.Thank you for reviewing your recent stay at Ashford International Hotel. It’s a pleasure to read your positive feedback and I will certainly share your kind comments with the team. We hope that you will visit us again soon. Kind regards Hotel General Manager

6/10 Okej

Laura

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
No vodka at the bar
The hotel was clean but exceptionally busy. The bar took ages to get served and ran out of cocktails & vodka. Service was very slow in the restaurant too. Staff were friendly just slow.
Bodde här 1 natt i november 2023
Svar från Hotel GM 20 nov. 2023
Dear Laura.Thank you for reviewing your recent stay at Ashford International Hotel. It’s a pleasure to read your positive feedback and I will certainly share this with the team. Occasionally we experience a high number of our guests arriving at the same time and we try to replenish as quickly as possible. During busiest times there is a little wait, we try to give an accurate waiting time on food if this is the case. We hope that you will visit us again soon.Kind regardsHotel General Manager

8/10 Bra

Christopher

Affärsresenär
Gillade: Personal och service
Bodde här 1 natt i november 2023
Svar från Hotel GM 20 nov. 2023
Dear Christopher.Thank you for reviewing your recent stay at Ashford International Hotel. It’s a pleasure to read your positive feedback. We hope that you will visit us again soon.Kind regardsHotel General Manager