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Recensioner av Hampton Inn and Suites Astoria

2.5 out of 5
Hampton Inn and Suites Astoria
201 39th St, Astoria, OR

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 608 av 1001 recensioner" "
8 - Bra i betyg. 287 av 1001 recensioner" "
6 - Okej i betyg. 61 av 1001 recensioner" "
4 - Dåligt i betyg. 22 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 1001 recensioner" "

9,4/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022

6/10 Okej

Chris

Reste med familjen
Gillade: Personal och service
Bedroom air conditioner/heater was louder than the sea lions.
Bodde här 1 natt i april 2024

4/10 Dåligt

Sergio

Reste med familjen
Gillade: Bekvämligheter
The hotel is great, but the people in the reception are not well trained for hospitality services.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jenny

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff. Excellent room.
Bodde här 1 natt i april 2024

6/10 Okej

Tara

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service
Room was nice and quiet , were out of Shampoo and conditioner in the shower asked for it to be changed while we were out for day and needed new towels and it was not done so that was disappointing . Man that works in breakfast area was very rude and was dressed very unprofessional, when he bent over to restock items his entire butt crack was out …. THE WHOLE THING !!!! Was very off putting while eating . Can’t complain about the room or cleanliness was nice and clean and up to date .
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Allison

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Edward, Portland

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

mel

Bodde här 1 natt i mars 2024

8/10 Bra

Brandon

Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Brenda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

steve

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Diane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

8/10 Bra

Terrence

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Neoma

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

6/10 Okej

Sue

Reste med sin partner
Gillade inte: Renlighet
The location of this hotel was what we enjoyed the most, river view. Our room was tidy (lacking cups and glasses) , but, the breakfast room had chairs that were quite dirty. I cleaned one of them with a wipe, then, noticed there were numerous others in the same condition and chose not to continue with that project. (This is the reason for the cleanliness score of poor) . Our room would have been more comfortable with another chair since we enjoy just sitting and watching the river. Staff was polite, especially the housekeeping staff ,whenever we saw them while coming and going.
Bodde här 3 nätter i november 2023

6/10 Okej

Andrew

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 3 nätter i november 2023

2/10 Väldigt dåligt

Janet

Room 210 has a loud, persistent droning from the mechanics in the wall which permeates even ear plugs. It could have been a lovely stay with a balcony and a river view. Instead it was a sleepless nightmare.
Bodde här 1 natt i november 2023

4/10 Dåligt

Robert, MONTEREY

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The check in was awful. The people were nice, but they didn't seem to be able to figure out what was going on. They didn't know if the room was ready. They couldn't get the electronic key to work. The systems they work with didn't seem to work.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Patricia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The view was fabulous. Very nice staff. Will stay again.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Veronica

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing stay
Great hotel to stay in. Staff was friendly, everything was clean. The view is amazing. Great stay. Will stay here again.
View from my balcony
View from my balcony
View from the pier next to the hotel
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

VANESSA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Reasonable pricing staff very nice
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

David

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Bryon

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Roland

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the water and could hear and see sea lions.
Bodde här 1 natt i september 2023
Svar från DJ 5 okt. 2023
We're glad to hear you enjoyed your stay (and the sea lions!).

8/10 Bra

Walter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från DJ 1 okt. 2023
Thank you for taking the time to leave us a review!

10/10 Fantastiskt

Ben

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice location overlooking an old canning pier that has been turned into a lovely coffee shop and a brew pub. Sea Lions lounge on another pier and as sea lions do they fuss at each other constantly. I am sensitive to noise but barely heard them and found they were not a bother as the room was well insulated.
Bodde här 1 natt i september 2023
Svar från DJ 23 sep. 2023
Thank you for your kind words!

6/10 Okej

Duane

Gillade: Renlighet och personal och service
I paid a. Little more for better service and facilities. But i was disappointed as i could have paid less and got the same service. We have stayed here a few times. They have slacked off
Bodde här 3 nätter i september 2023
Svar från DJ 23 sep. 2023
Hi Duane - I'm sorry to hear we didn't meet expectations. If you feel comfortable sharing the issues you faced, please reach out to us.

10/10 Fantastiskt

Chad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från DJ 13 sep. 2023
Thank you for you 10/10 rating! We hope to see you again in the future!

10/10 Fantastiskt

Harvey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023
Svar från DJ 13 sep. 2023
Thank you for leaving us a 5/5! We really appreciate it!

10/10 Fantastiskt

Tina

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
We really liked this hotel. The pool was nice and the location was amazing. We loved listening to the sea lions. Our only complaint is on other guests. I really wanted to leave the sliding glass door open to hear the sea lions but the other guests would go out on to their balconies and smoke. Also, the patio under the balconies they would smoke their as well.
Bodde här 1 natt i september 2023
Svar från DJ 13 sep. 2023
We're very happy to hear that you enjoyed your stay, but would also like to apologize for the issue involving other guests smoking. We are 100% non-smoking and they should not have been doing this. If you decide to stay with us again, please let us know if you are disturbed by any smoking and we will do our best to remedy the situation.

8/10 Bra

Brooke

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice spot, great ocean view, walkable dining options
Bodde här 1 natt i augusti 2023
Svar från DJ 4 sep. 2023
Thank you taking the time to leave us a review! We're glad to hear you enjoyed your stay!

10/10 Fantastiskt

Todd

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Relaxation
It was super amazing had a great view excellent staff and it was close to downtown Astoria. I would definitely stay there again.
Bodde här 1 natt i augusti 2023
Svar från DJ 29 aug. 2023
We're happy to hear you enjoyed your stay! Thank you for the positive feedback - it is always appreciated!

8/10 Bra

James

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not handicapped
No chargers for EV available. Now days any hotel must have them. Handicap room didn’t have grab bars by the toilet.
Bodde här 1 natt i augusti 2023
Svar från DJ 28 aug. 2023
Hi there - we're sorry for the inconvenience about the lack of an electric charging station. Our general manager is currently looking into this. It looks like the room you reserved was only hearing accessible, which is why there were no grab bars in the room. To make sure to get a room that has these, please make sure that the room description states it is mobility accessible. If you have any questions, please reach out to us at any point!

8/10 Bra

Julie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från DJ 26 aug. 2023
Thank you for your feedback!

10/10 Fantastiskt

Rosalie

Reste med familjen
Gillade: Bekvämligheter
The staff was courteous and efficient (shout out to DJ in evening). Room clean, comfortable and quiet (ear plugs help if you are sensitive to the sea lions). View is beautiful. Included breakfast is excellent. Thanks.
Bodde här 1 natt i augusti 2023
Svar från DJ 22 aug. 2023
Thank you so much for your kind words! You were excellent guests, and we hope to see you again sometime in the future!

10/10 Fantastiskt

Dolores, Klamath Falls

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would recommend this property. Good breakfast and pleasant staff. Nice pool and hot tub.
Bodde här 3 nätter i augusti 2023
Svar från DJ 22 aug. 2023
We are very happy to hear you enjoyed your stay! Thank you for your feed back!

8/10 Bra

Nyrelle

Gillade: Renlighet
Bodde här 1 natt i augusti 2023
Svar från DJ 20 aug. 2023
Thank you for taking the time to leave us a rating! We appreciate the feedback.

10/10 Fantastiskt

Sean

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good for families staying in Astoria.
Bodde här 2 nätter i augusti 2023
Svar från DJ 18 aug. 2023
We're glad to hear your family had a nice visit!

2/10 Väldigt dåligt

Deborah

Bodde här 1 natt i augusti 2023
Svar från DJ 15 aug. 2023
We're sorry to hear we fell short of expectations. Please feel free to reach out to us to let us know how we could improve.

10/10 Fantastiskt

STEPHEN

Bodde här 1 natt i augusti 2023
Svar från DJ 4 sep. 2023
Thank you for giving us a 5/5! We're happy to hear you enjoyed your stay!

6/10 Okej

Kenneth

Reste med sin partner
Gillade: Renlighet och personal och service
Great view and location. Could not get heat to work.
Bodde här 1 natt i juli 2023
Svar från DJ 23 juli 2023
Hi Kenneth - we're sorry to hear you had an issue with your heat. If you do decide to stay with us again in the future, please reach out to us if there is anything wrong with your room so we can solve or fix the issue for you. Thank you for your feedback!

10/10 Fantastiskt

Laurie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome Hotel and location
Beautiful location and a newer hotel. The room and hotel lobby and eating area and outside tables were all top-notch and clean. Bed was very comfortable. Front desk staff was very friendly. They allowed us to get into our room early which was very nice and helpful so we could spend the rest of the day bike riding and exploring.
Bodde här 1 natt i juli 2023
Svar från DJ 17 juli 2023
Thank you for your kind words! We are happy that you had a good time here in Astoria!

8/10 Bra

Jeorge

Gillade: Renlighet, personal och service och boendets skick och faciliteter
They need to have better security cameras that view every corner of the building, inside especially. Otherwise everything else was great.
Bodde här 1 natt i juli 2023
Svar från DJ 12 juli 2023
Hi - we're sorry to hear we feel short of expectations. I will pass along your feedback to our general manager. Thank you for taking the time to leave us a review!

10/10 Fantastiskt

Cherie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I loved the view! Awesome. Its within walking distance to Tte Goonies house! And very clean room. great location on the bay very pretty
Bodde här 1 natt i juli 2023
Svar från DJ 12 juli 2023
We're happy to hear you had a good time in Astoria! Thank you for leaving us review!

10/10 Fantastiskt

Darren

Gillade: Personal och service och boendets skick och faciliteter
Nice place
Bodde här 2 nätter i juli 2023
Svar från DJ 10 juli 2023
Thank you for your kind words! We hope to see you again!

10/10 Fantastiskt

Rebecca

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not sure what to say
It was fantastic and comfortable. The balcony was amazing! But we found hairs in the bathroom that were not ours. That was pretty gross.
Bodde här 1 natt i juli 2023
Svar från DJ 10 juli 2023
Thank you for your review! While I am happy to hear you enjoyed it, I am also concerned about your report of finding stray hairs in your room. I will personally talk to the housekeeper who cleaned your room to follow up on this to make sure this does not happen again. I greatly appreciate you letting us know.

4/10 Dåligt

Steven

Bodde här 1 natt i juli 2023
Svar från DJ 29 juli 2023
We're sorry that we fell short of expectations - if you'd like to reach out to us and let us know how we could approve, we would greatly appreciate it!

10/10 Fantastiskt

Janet, wilsonville

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love the view from this hotel. There's a walking path between the river and the hotel that was great. Parking was easy and plentiful. The breakfast was good and there were lots of options. Not a lot of seating for breakfast, but I think we went downstairs right during the rush. We'll definitely stay here again.
Bodde här 1 natt i juli 2023
Svar från DJ 9 juli 2023
We're glad to hear you enjoyed your stay! We look forward to seeing you again in the future!

8/10 Bra

sasha

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
This is our second time at the property. The hotel is clean and nice. Easy parking and a nice location. Our room was clean. We checked in late and had to wait and try to find a front desk person for 15 minutes. Hard with two tired kids. Breakfast was nice and a lot of options. My girls enjoyed and staff there was nice and asked us before they closed if we wanted anything else. Check out the front desk was busy on phone and we just handed her the keys. Could have used luggage carts to help - could not find them. Overall pleasant stay.
Bodde här 1 natt i juni 2023
Svar från DJ 1 juli 2023
Thank you for your feedback! We're sorry you had an issue finding a front desk agent to check you in - we are supposed to have one here 24/7. I will personally check with our night staff and see what happened here. I am glad to hear that you had an otherwise good stay though!

8/10 Bra

Mimi, Kent

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The double queen with the balcony view of the water was spacious. Staff was friendly.
Bodde här 2 nätter i juni 2023
Svar från DJ 20 juni 2023
Thank you for your review! We're glad to hear you enjoyed your stay!