Dear GuestWe are pleased to have ensured you a holiday that lived up to your expectations, our guests are very important for this reason every day we strive to fulfil their wishes, we hope to have you with us again at the Mangia Brucoli ResortKind regards,Marco Greco

Dear reviewer,Thank you for taking the time to share your opinion. We are glad to hear that you enjoyed your overall experience. However, we are sorry to hear that the food did not meet your expectations. We take our reviews seriously and are constantly working to improve our culinary offerings and better meet the preferences of our guests. We hope to have the opportunity to welcome you back in the near future and offer you a dining experience that fully meets your expectations.Kind regardsMarco Greco

Dear GuestWe are pleased to have ensured you a holiday that lived up to your expectations, our guests are very important for this reason every day we strive to fulfil their wishes, we hope to have you with us again at the Mangia Brucoli ResortKind regards,Marco Greco

Dear GuestThank you for sharing your experience at our resort. We are glad to hear that you enjoyed our many restaurants, activities and the large and beautiful pool. We are sorry that you noticed the absence of a sandy beach in and around the resort. We are also sorry that you experienced difficulties with the road from the motorway to the hotel. We take your comments seriously and will endeavour to address road quality issues to improve our guests' experience when travelling to the property. We sincerely appreciate your feedback and hope to have you back in the future to show you improvements. If you have any further questions or comments, please do not hesitate to contact us directly. Thank you again for choosing our resort for your stay.Best regardsMarco Greco

Dear GuestThank you again for taking the time to write to us. We are sorry to learn that your experience at our hotel did not live up to your expectations. We take all feedback very seriously and sincerely apologise for any inconveniences you may have encountered during your stay. We sincerely regret if we were unable to meet your expectations, it is not our intention to offer such a service to our guests who are the most important thing to us, we will carefully evaluate what happened and make sure it does not happen again. We really hope to have you as our guest again and to be able to offer you a better experience by showing you that we take the well-being of our guests seriously.Kind regards,Marco Greco

Gentile Sig.ra MasoeroSiamo lieti di averle garantito una vacanza all’altezza delle sue aspettative, i nostri ospiti sono molto importanti per questa ragione ogni giorno ci impegniamo per soddisfare i loro desideri, speriamo di averla nuovamente qui con noi al Mangia Brucoli ResortCordiali saluti,Marco Greco

Gentile OspiteGrazie per aver avuto il tempo per scriverci. Ci fa piacere sapere che le abbiamo brindato una vacanza all’altezza delle sue aspettative anche se solamente per una notte, i nostri ospiti sono importantissimi per noi, questa ragione ogni giorno cerchiamo di dare il massimo per soddisfare i loro desideri, speriamo di averla nuovamente qui con noi al Mangia Brucoli Resort magari per un soggiorno più lungo.Cordiali saluti,Marco Greco

Dear GuestWe are pleased to have ensured you a good holiday Our guests are very important for this reason every day we strive to fulfil their wishes, we hope to have you with us again at the Mangia Brucoli ResortKind regards,Marco Greco

Dear GuestWe are happy to hear that you enjoyed the beautiful gardens and the many leisure options at the hotel. We are sorry to hear that your service experience was mixed, with some parts positive such as reception and cleanliness, but others less satisfactory in the restaurants. Our goal is always to ensure consistently excellent service; therefore, we will seriously consider your feedback for improvement. Thank you for sharing your experience with us and we hope to have you as our guest again in the future, offering you an even better experience.Best RegardsMarco Greco

Dear GuestWe are sorry to hear that your experience at the hotel was disappointing. We understand that the isolated location may have made it difficult to access sights without a car. However, we appreciate that you noted the beauty of the pool and the friendly service of the staff. We recognise that the entertainment and food options can improve, just as we will try to improve, the variety of snack bars to cater for dietary needs throughout the day and night We appreciate your comments and will take them into consideration to improve the experience for future guests. We hope you will consider coming back in the future and give the hotel another chance.Best regardsMarco Greco

Dear GuestWe are pleased to have ensured you a holiday that lived up to your expectations, our guests are very important for this reason every day we strive to fulfil their wishes, we hope to have you with us again at the Mangia Brucoli ResortKind regards,Marco Greco

Dear SirThank you again for taking the time to write to us. We are sorry to learn that your experience at our hotel did not live up to your expectations. We take all feedback very seriously and sincerely apologise for any inconveniences you may have encountered during your stay. We sincerely regret if we were unable to meet your expectations, it is not our intention to offer such a service to our guests who are the most important thing to us, we will carefully evaluate what happened and make sure it does not happen again. We really hope to have you as our guest again and to be able to offer you a better experience by showing you that we take the well-being of our guests seriously.Kind regards,Marco Greco

Dear GuestWe are pleased to have ensured you a holiday. Our guests are very important for this reason every day we strive to fulfil their wishes, we hope to have you with us again at the Mangia Brucoli ResortKind regards,Marco Greco

Dear GuestWe are pleased to have ensured you a holiday that lived up to your expectations, our guests are very important for this reason every day we strive to fulfil their wishes, we hope to have you with us again at the Mangia Brucoli ResortKind regards,Marco Greco

Dear Ms Foo,Thank you for writing to us. We would like to express our sincere apologies for the unsatisfactory experience you had during your stay. We value every review as an opportunity to improve and provide quality service to our guests.We are very sorry to hear that you encountered problems with your booking and other issues in your room. We will take your advice to heart and take steps to improve our service so that this situation does not happen again.Regarding the attitude of the staff, we take courtesy and professionalism towards our guests very seriously. We are sorry to hear that you did not receive the correct attention this is not the way we want to pamper our guests we will analyse what happened to make sure this does not happen again.We are very sorry to hear that you were under the impression that our hotel is suitable for your needs. Our goal is to provide a quality experience for all our guests, regardless of their preferences and expectations.We appreciate your feedback and hope to have the opportunity to redeem ourselves and offer you a more positive experience in the future.Kind regards,Marco Greco

Buongiorno Sig.ra BellarosaGrazie di cuore per la sua meravigliosa recensione positiva! Siamo davvero felici che abbia apprezzato la il nostro resort. La sua soddisfazione è la nostra più grande ricompensa e ci riempie di gioia sapere che siamo riusciti a offrirle un'esperienza piacevole e indimenticabile.Speriamo davvero di poterla accogliere nuovamente nel nostro resort in futuro. Sarà un piacere offrirle un'altra esperienza straordinaria.Con i nostri più sinceri ringraziamenti,Marco Greco

Dear Mrs. SantagatiThank you for sharing your feedback on your recent stay at our resort. We greatly appreciate your comments as they help us identify areas that require improvement.We apologise for any inconvenience caused by the changes made since your last visit. We realise that the change to paid water sports and the removal of the free water dispensers have been a problem. We continually review our offers to ensure that they are in line with our guests' expectations and will take your comments into account.Regarding the lack of entertainment and music by the pool, we appreciate your honest comment. We are actively working to improve the guest experience.We regret that the cleanliness of the room did not meet your expectations. We have shared your comments with our housekeeping team and have taken steps to address the issues you experienced.We also note your comment regarding the lack of archery activities.On a more positive note, we are pleased to hear that you found our staff friendly and that you enjoyed the generous breakfast buffet. We aim to create a warm and welcoming atmosphere for all our guests. As for increasing the price of the buffet dinner, we will take your feedback into consideration.We hope you'll give us another chance to exceed your expectations and leave you with a more positive impression on your next visit.Warm regards,Marco Greco

Dear Mr CaronWe are sorry for the negative experience you had during your stay. Our goal is always to provide excellent service to all our guests. We will take your comments seriously and work to improve our services. We hope to have another opportunity to welcome you in the future. Thank you.RegardsMarco Greco

Dear Mr RabotThank you for your review. We are delighted to hear that you enjoyed your stay in Brucoli, and we hope to see you again soon.RegardsMarco GrecoMangias Brucoli Resort

Dear Mrs AzamWe are very sorry to hear of your disappointing experience with room service during your stay. We appreciate your feedback as it helps us improve our services for future guests.We apologize for the delay in delivering your cold drink and for the lack of water, tea bags and complementary cups in the room. We have addressed this issue with our staff and implemented the appropriate corrections to ensure that such services are provided timely and regularly for the convenience of our guests.We are pleased to hear that you found the bed mattress to be firm and excellent, and that you enjoyed the peaceful setting of our property.In terms of staff response to the extreme heat, we apologize for any oversight and will ensure that they are more attentive to guests' well-being, especially during hot weather conditions.Regarding the absence of bathrobes and towels, we apologize for any inconvenience caused, we have already increased our warehouse stocks so as not to create these inconveniences for our future guests.Again, we apologize for not meeting your expectations and sincerely appreciate your feedback. We hope that you will consider staying with us again, giving us the opportunity to provide you with a better and more pleasant experience. Thank you for bringing these matters to our attention.RegardsMarco Greco

Dear GuestThank you for your review and for sharing your experience and we look forward to welcoming you back soon for another unforgettable stay!Best regards,Marco Greco

Thank you for your review. We are pleased that you enjoyed our resort. Thank you for sharing your experience with us. We hope to have you as guests again in the future.RegardsMarco Greco

Thank you for your review! Thank you once again for your valuable input, and we hope to have the opportunity to welcome you back in the future to provide you with an even better experience.Best regards,

Thank you so much for your kind hotel review! We're delighted to hear that you enjoyed your stay with us. Your positive comments are greatly appreciated and encourage us to continue providing high-quality service to our guests. We hope to welcome you back again in the future. Thank you once again!

Thank you so much for your review of our hotel! We truly appreciate your kind words and the time you took to share your experience with us. It's always a pleasure to receive positive feedback from our valued guests.We're thrilled to hear that you enjoyed your stay with us. Providing exceptional service and a memorable experience is our top priority, and it's gratifying to know that we met your expectations. Your compliments will be shared with our team members, as they work diligently to ensure our guests' comfort and satisfaction.We hope to have the opportunity to welcome you back in the future. Warm regards,