Exteriör

Recensioner av The Partridge Inn Augusta, Curio Collection by Hilton

4 out of 5

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 89 av 162 recensioner" "
8 - Bra i betyg. 30 av 162 recensioner" "
6 - Okej i betyg. 22 av 162 recensioner" "
4 - Dåligt i betyg. 10 av 162 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 162 recensioner" "

8,6/10

Renlighet

9,2/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Kelly

Reste med sin partner
This was amazing overall!! Very happy with Hank and James getting us to and from downtown and talking about Augusta and what it’s known for. Very pleased with Tameka’s service at the rooftop bar. Loved the ambience overall up top.
Bodde här 2 nätter i maj 2024
Svar från Holly White 20 maj 2024
Dear Kelly:Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at The Partridge Inn. Hank and James are indeed fantastic team members, and we're glad they made your trips to and from downtown enjoyable and informative. It's also delightful to know that Tameka provided excellent service at our rooftop bar. The ambience there is something we take great pride in, and we're pleased you loved it.We appreciate your kind words and look forward to welcoming you back soon for another memorable stay!Warm regards,Holly WhiteGeneral Manager The Partridge Inn, Curio Collection by Hilton

6/10 Okej

Kathryn F

Gillade: Renlighet och personal och service
Bodde här 1 natt i maj 2024
Svar från Melissa Elam 15 maj 2024
Hello. Kathryn,Thank you for sharing your feedback with us following your recent experience at the Partridge Inn. We regret to see that your experience was rated as a 3 star experience. I wished I knew how we could have gained your satisfaction. We would like to welcome you back in the future to gain your confidence in us!Sincerely,Melissa ElamPartridge Inn, Cirio Collection by Hilton

4/10 Dåligt

Rodney

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
We had dead bugs in the shower area with little black flying bugs in the bathroom. There was a wedding party in the courtyard, loud, until 10 pm outside our window. Not a pleasant experience.
Bodde här 3 nätter i maj 2024
Svar från Holly White 6 maj 2024
I apologize for the less than satisfactory experience you encountered during your stay. Your feedback is truly valuable to us as it helps us identify areas for improvement. We take cleanliness and comfort seriously, and I assure you that I will address the issues you mentioned with our housekeeping team to ensure they are rectified promptly.Regarding the noise disturbance from the wedding party, I apologize for any inconvenience this caused. We strive to balance our guests' enjoyment with ensuring a peaceful environment for all. I will review our procedures to see how we can better manage such events to minimize disruption to our guests.We appreciate you bringing these matters to our attention, and I hope you'll consider giving us another chance to provide you with the excellent experience we aspire to deliver. Sincerely,Holly WhiteGeneral Manager

6/10 Okej

ULENE, Buford

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Nice property, did not get enough time to enjoy.
Bodde här 1 natt i april 2024
Svar från Holly White 2 maj 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our property to be nice. Should your travels bring you back to the area, we hope to have the opportunity to welcome you again, giving you more time to explore and enjoy our amenities. If there's anything specific you'd like to experience during your next visit, please let us know, and we'll do our best to make it happen.Sincerely,Holly WhiteGeneral Manager

10/10 Fantastiskt

Danny

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Natasha was amazing at the restaurant. Definitely stay
Bodde här 1 natt i april 2024
Svar från Holly White 29 apr. 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Natasha provided you with exceptional service during your visit to our restaurant. Delivering outstanding service is at the core of what we do, and it's wonderful to know that Natasha's efforts made your stay memorable.We truly appreciate your kind words and recommendation, and we look forward to welcoming you back for another fantastic stay. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. We can't wait to have you as our guest again soon!Warm regards,Holly WhiteGeneral ManagerPartridge Inn, Curio Collection by Hilton

8/10 Bra

Justin

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They have a beautiful rooftop bar with a great view of Augusta. My tub was backed up which wasn't great.
Bodde här 1 natt i april 2024
Svar från Melissa Elam 22 apr. 2024
Hello Justin, Thank you so much for taking the time out of your busy day to leave us a review! We love to read when our guest have such great things to say about our beloved Partridge Inn! I’m thrilled to read that you enjoyed the view that our rooftop offered. I am sorry to hear that you had issues with the tub draining. I do hope we can welcome back in the future! Melissa ElamPartridge Inn, Hilton Curio Collection

10/10 Fantastiskt

Antwoine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Guest Services 15 apr. 2024
Antwoine,We appreciate that you have taken the time to rate your recent stay. We hope to have the pleasure of hosting you again!

10/10 Fantastiskt

Shawna, Maple Valley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Its a beautiful historic hotel near golfing. Rooms have lots of space. Beds, comforters, and pillows are super comfortable. Everything is exceptional.
Bodde här 3 nätter i mars 2024
Svar från Guest Services 3 apr. 2024
Shawna,Thank you so much for your review! We are delighted that you enjoyed your time with us and we hope to have the pleasure of hosting you again!

10/10 Fantastiskt

Lee

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is wonderful!!
Bodde här 1 natt i mars 2024
Svar från Holly White 20 mars 2024
Dear Lee:Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our staff during your stay. Providing exceptional service is always our top priority, and it's truly rewarding to know that our efforts made a difference in your visit.We appreciate your recognition of our team's hard work and dedication. Your feedback serves as motivation for us to continue delivering outstanding service to all our guests.We hope to have the pleasure of welcoming you back to our hotel in the future for another wonderful stay.Warm regards,Holly WhiteGeneral Manager

10/10 Fantastiskt

Jody

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
The outside balcony was excellent. Loved the rooftop bar. The fire alarm did go off at 5:30am our first morning which was a bit annoying.
Bodde här 2 nätter i mars 2024
Svar från Holly White 20 mars 2024
Dear Jody,Thank you for sharing your feedback with us. We are thrilled to hear that you enjoyed the outside balcony and had a great experience at our rooftop bar. We strive to provide our guests with memorable experiences and it’s wonderful to know that we succeeded in creating a positive impression.However, we sincerely apologize for the inconvenience caused by the fire alarm going off on your first morning. Please rest assured that the safety and comfort of our guests are of paramount importance to us, and we are actively investigating the issue to ensure that such incidents are minimized in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for another enjoyable stay.Warm regards,Holly WhiteGeneral Manager

10/10 Fantastiskt

Caryn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing
Bodde här 1 natt i mars 2024
Svar från Holly White 17 mars 2024
Dear Caryn:Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had an amazing experience during your stay. Providing exceptional service and creating memorable moments for our guests is our top priority, and we're delighted that we were able to meet your expectations.If there's anything specific that made your stay particularly enjoyable, or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. Your satisfaction is incredibly important to us, and we're always here to ensure that every aspect of your stay is nothing short of amazing.We can't wait to welcome you back for another fantastic stay in the future!Sincerely,Holly WhiteGeneral Manager

10/10 Fantastiskt

Paul

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Charming and a great location!
Bodde här 1 natt i mars 2024
Svar från Holly White 12 mars 2024
Dear Paul:Thank you for your kind words! We're thrilled to hear that you found our hotel charming and enjoyed its great location. Providing a pleasant and convenient experience for our guests is our top priority, and we're delighted that we could contribute to your positive stay.If you have any specific feedback or suggestions on how we can further enhance your experience in the future, please feel free to share them with us. We appreciate your valuable input and look forward to the opportunity to welcome you back to the Partridge Inn, Curio Collection by Hilton.Thank you for choosing us for your stay, and we hope to host you again soon!Best regards,Holly WhiteGeneral ManagerPartridge Inn, Curio Collection by Hilton

2/10 Väldigt dåligt

Warren M

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Didn't like that the parking was not identified when reserving a room unless you happened to click on a link that then showed I would be changed a fee. This property is not good at all for elderly people. Too many steps. No handicap ramp to walk up. The A/C compressor kept going off in one of the rooms I had reserved so the room stayed at 76 degrees which was too warm and humid all night. The Inn could not discount my room rate since I used a third party to reserve my rooms. Was not at all impressed staying at this Inn.
Bodde här 1 natt i mars 2024
Svar från Holly White 11 mars 2024
Dear Warren M:Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We regret any confusion regarding the parking fees, and we appreciate your insight into the accessibility concerns for elderly guests.Your comments about the A/C issue are noted, and we are actively addressing this with our maintenance team to ensure a more comfortable environment for our guests. Thank you for choosing to stay with us, and we hope to have the chance to welcome you back for a more positive experience in the future.Sincerely,Holly WhiteGeneral ManagerPartridge Inn, Curio Collection by Hilton

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Holly White 12 mars 2024
Dear Sarah:Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had an excellent experience during your stay at the Partridge Inn, Curio Collection by Hilton. Your positive feedback means a lot to us, and it serves as a great motivation for our team.We are delighted that we could meet or exceed your expectations. If there's anything specific that stood out to you or if you have any suggestions on how we can continue to enhance our services, please feel free to share your insights.We appreciate your choice to stay with us and look forward to the pleasure of welcoming you back for another outstanding visit. Warm regards,Holly WhiteGeneral ManagerPartridge Inn, Curio Collection by Hilton

10/10 Fantastiskt

Lisa

Bodde här 1 natt i februari 2024
Svar från Guest Services 25 mars 2024
Thank you so much for your rating, Lisa!

6/10 Okej

Carrie

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
We enjoyed the property, nicely decorated and more of a boutique vibe. Loved the wrap around balcony and charm. Everyone we encountered was pleasant. Room was clean and updated. Reasons we did not give it five stars: housekeeping on our floor at 7-8 pm was very loud speaking on their walkie and slamming doors off and on the throughout the evening. I know the place is older and not sound proof but it did not appear that they tried to lower their voices, etc. Had reservations to eat at the highly rated restaurant on site. Reviews mentioned to expect to spend $75-$100pp w/o drinks. No prices in the menu. Once seating, it was very underwhelming. No privacy, tables very close together. It felt like we were in everyone’s conversation around us. On top of that, the waiter at the hostess stand was taking room service orders on speaker for all of us to enjoy. I knew I’d be disappointed if we spent $200 on a meal in that environment, it did not feel like an upscale date night. We decided to leave and try something else.
Bodde här 1 natt i februari 2024
Svar från Holly White 25 feb. 2024
Dear Carrie:Thank you for taking the time to share your detailed feedback on your recent stay at the Partridge Inn. We are delighted to hear that you enjoyed the property, its boutique vibe, and the charm of the wrap-around Verandah. It's also great to know that you found the room to be clean and updated, and that you encountered pleasant staff throughout your stay.However, we sincerely apologize for the inconvenience caused by the noise from housekeeping during the evening. Your comments are valuable, and we will address this issue to ensure a more peaceful experience for our guests.We also appreciate your feedback on the on-site restaurant experience. We apologize for the underwhelming atmosphere and lack of privacy. Your comments will be shared with the restaurant management team to make necessary improvements in creating a more enjoyable dining environment.We truly value your insights, and we hope to have the opportunity to welcome you back in the future, providing you with an even better experience. If there's anything else you'd like to share or if you have further suggestions, please feel free to reach out.Best regards,Holly WhiteGeneral ManagerPartridge Inn, Curio Collection by Hilton

6/10 Okej

Elena, Orlando

Reste med sin partner
Gillade: Renlighet och personal och service
We mostly just slept here Our bed was comfortable. Our 5th floor room was miles better than our 2nd fl room. We can't rate the hotel a 10 for some details are not perfect. The vents in the rooms all needed cleaning, dust was visible from the outside and on the ceiling, the desk chairs are peeling and tattered, the sheer curtains should not be a dirty beige. Some color in the room would be nice. Also we can see all the areas where touch up paint was applied because it wasn't in the same texture as original paint. The $20 per day to park your own car seems over the top and just an additional source of revenue for hotel- valet while nice when you arrive just doesn't make sense when you leave as the one person. At the door has to leave their post to get your car... The lobby is pretty and the bed was comfortable. The room and bathroom were clean. 💯
Bodde här 2 nätter i februari 2024
Svar från Holly White 23 feb. 2024
Dear Elena:Thank you for taking the time to share your feedback. We appreciate your compliments on the comfortable bed, cleanliness of the room and bathroom, and the attractiveness of our lobby.We also want to express our sincere apologies for any inconveniences you experienced during your stay. Your comments regarding the vents, desk chairs, curtains, and paint touch-ups have been noted, and we will address these matters promptly to enhance the overall quality of our accommodations.Regarding the parking fee, we understand your concern, and we will review our policies to ensure they align with the best interests of our guests. Your input is valuable, and we will use it to make improvements to provide a better experience for our guests.We hope you consider staying with us again in the future. If you have any further comments or suggestions, please feel free to reach out to us directly.Best regards,Holly WhiteGeneral ManagerPartridge Inn, Curio Collection by Hilton

4/10 Dåligt

William

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bad room, bad service and no concern
Never accept a first floor room because you'll have a 6am wakeup from the noisy hotel staff. NO HOT WATER TWO DAYS. No parking for normal sized cars. Very Spartan furnishing for a king suite. When I complained about cold shower the staff just said;' yes we've been having problems with plumbing." It's too bad that this beautiful old property is is operated so poorly.
Bodde här 2 nätter i februari 2024
Svar från kelly 19 feb. 2024
Dear Mr. Weathers,I am so sorry that you did not enjoy your stay with us. 109 is a very popular room with our repeat guests and we apologize that you did not find it to your liking. I have refunded 100 toward your stay and I can assure the issues you mentioned will be immediately addressed. Please let us know if there is anything we can do for you at this time and thank you for your feedback.

8/10 Bra

Philip

Reste i grupp
Gillade: Renlighet
Property needs renovation. Room smelled like a skunk sprayed it. Inadequate Parking and so tight cars could not get in and out of parking spaces . I watched my car being hit.
Bodde här 1 natt i februari 2024
Svar från Holly White 20 feb. 2024
Dear Phillip:I want to sincerely apologize for the disappointing experience you had during your recent stay at the Partridge Inn. Your feedback is deeply concerning, and I want to assure you that we take it very seriously.I am truly sorry for the issues you encountered, including the condition of your room and the challenges with parking. Your experience does not reflect the high standards we aim to maintain, and we are committed to addressing these issues promptly.We understand the importance of a comfortable and pleasant stay, and we apologize for falling short of your expectations. Our team is actively working to identify and rectify the concerns you've raised, including addressing the room odor and reviewing the parking situation.If you could provide more details about your stay, it would greatly assist us in our internal investigation. I don't see where an incident report was completed which is our protocol along with calling the police department.Once again, I apologize for the inconvenience and disappointment you experienced. We value your feedback, and we will take immediate steps to make the necessary changes to ensure a better experience for our guests in the future.Thank you for bringing these issues to our attention.Sincerely,Holly WhiteGeneral ManagerPartridge Inn, Curio Collection by Hilton

6/10 Okej

Jared

Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Holly White 12 feb. 2024
Dear Jared:Thank you for taking the time to share your feedback with us. We truly value all guest input as it helps us to continually improve our services.We noticed that you rated your experience with us as a 6 out of 10. While we're glad to hear that you chose to stay with us, we would love to learn more about your stay and how we could have made it even better. Your insights are incredibly valuable to us, and we would greatly appreciate any additional feedback you could provide.Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back for a truly exceptional experience in the future.Warm regards,Holly WhiteGeneral ManagerPartridge Inn, Curio Collection by Hilton

10/10 Fantastiskt

Joan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff. Nice big rooms with lots of windows for great views. Quiet.
Bodde här 1 natt i februari 2024
Svar från Holly White 12 feb. 2024
Dear Joan,Thank you for taking the time to provide feedback about your recent stay at the Partridge Inn. We are thrilled that you enjoyed your time with us. Thank you for your kind words about our team. I hope we are able to host you again the next time your travels bring you to the Augusta area.Sincerely,Holly WhiteGeneral Manager

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Diversity and friendliness!
Bodde här 5 nätter i januari 2024
Svar från Guest Services 5 feb. 2024
Robert,Thank you so much for taking the time to rate your experience while staying with us. We hope to welcome you again in the future!

10/10 Fantastiskt

david, Edgefield

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the old hotels architecture and charm.
Bodde här 1 natt i januari 2024
Svar från Holly White 30 jan. 2024
Dear David:Thank you so much for your feedback about your recent stay at the Partridge Inn, Curio Collection by Hilton. We are thrilled that you enjoyed your stay and look forward to welcoming you back the next time your travels bring you to the Augusta area. Thank you again!Sincerely,Holly WhiteGeneral Manager

10/10 Fantastiskt

Jennifer, Newnan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
!st time visiting this area and this hotel was highly recommended. LOVED the property - Breakfast and Dinner were delicious with fast/friendly service. Michael was very helpful and informative. Will stay again when back in the area.
Svar från Holly White 16 jan. 2024
Dear Jennifer:Thank you so much for your feedback about your recent stay at the Partridge Inn! We are thrilled that you enjoyed your time with us. Thank you for your kind words about Michael - I will be sure to pass this along! We look forward to seeing you the next time your travels bring you to the Augusta area!Sincerely,Holly WhiteGeneral Manager

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Holly White 16 jan. 2024
Dear James:Thank you so much for providing feedback about your recent stay at the Partridge Inn! We appreciate you choosing to stay with us and hope to see you again the next time your travels bring you to the Augusta area.Sincerely,Holly WhiteGeneral Manager

10/10 Fantastiskt

Sherri

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Holly White 12 jan. 2024
Dear Sherri:Thank you so much for your review of the Partridge Inn, Curio Collection by Hilton. We are thrilled that you enjoyed your stay and look forward to having you stay with us again the next time your travels bring you to the Augusta area.Sincerely,Holly WhiteGeneral Manager

8/10 Bra

Dominic

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 2 nätter i januari 2024
Svar från Holly White 12 jan. 2024
Dear Dominic:Thank you so much for your review of the Partridge Inn, Curio Collection by Hilton. We are thrilled that you enjoyed your stay and hope to have you as our guest again soon!Sincerely,Holly WhiteGeneral Manager

2/10 Väldigt dåligt

Jason

Affärsresenär, Reste med sin partner
Gillade inte: Bekvämligheter
Bodde här 1 natt i december 2023
Svar från FOM 31 dec. 2023
Dear Jason, We are so sorry that you did not enjoy your stay with us. Please let us know if there is anything specific we can improve upon and we hope that you will give us another chance in the future. Sincerely,Kelly TuckerFront Office Manager

10/10 Fantastiskt

Elizabeth

Bodde här 1 natt i december 2023
Svar från Guest Services 9 jan. 2024
Thank you for your visit, Elizabeth!

10/10 Fantastiskt

Kathie

Loved every bit of it!❤️❤️❤️
Bodde här 1 natt i december 2023
Svar från Holly White 11 dec. 2023
Dear Kathie:Thank you so much for your 5 star review! We are thrilled that you enjoyed your time with us and we hope that we are able to have you as our guest again very soon! Thank you again!Sincerely,Holly WhiteGeneral ManagerThe Partridge Inn, Curio Collection by Hilton

10/10 Fantastiskt

HCarl

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly and accommodating
Bodde här 2 nätter i november 2023
Svar från FOM 31 dec. 2023
Thank you for your feedback! We are thrilled that you enjoyed your stay and hope to welcome you back soon.Sincerely,Kelly TuckerFront Office Manager

4/10 Dåligt

Steen

Bodde här 1 natt i november 2023
Svar från Holly White 27 nov. 2023
Dear Steen:Thank you for taking the time to provide a rating for your recent stay at the Partridge Inn. We appreciate your feedback, and I wanted to reach out to understand more about your experience.I noticed that you rated us a 4 out of 10 stars, and while I appreciate your input, I would love to know more about specific aspects of your stay that may have contributed to this rating. Your insights are crucial for us to address any areas that may need improvement and ensure a better experience for our guests in the future.Your satisfaction is our top priority, and we are committed to addressing any challenges you may have encountered during your stay.Thank you for choosing the Partridge Inn, and we hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,Holly WhiteGeneral ManagerPartridge Inn, Curio Collection by HiltonAugusta, Georgia

10/10 Fantastiskt

Roger

Reste med familjen
Gillade: Personal och service och bekvämligheter
Very clean and beautiful place. The lobby is a very nice space to enjoy a cup if coffee. The restaurant has a libely layout and wrap around porch is an great place to relax. The hotel has an old and romantic feel .
Bodde här 1 natt i november 2023
Svar från Holly White 14 nov. 2023
Dear Roger:Thank you for taking the time to share your positive feedback about your recent stay at The Partridge Inn. We are delighted to hear that you found our hotel to be very clean and beautiful.It's wonderful to know that you enjoyed the lobby as a pleasant space to savor a cup of coffee. We're also pleased that you appreciated the lively layout of our restaurant and the relaxing ambiance of the wrap-around porch. Creating inviting spaces for our guests to unwind is a priority for us, and we're glad that you found them to be enjoyable.The mention of the hotel having an old and romantic feel is heartening. We take pride in preserving the charm and character of The Partridge Inn, and we're thrilled that it contributed to your overall experience.Thank you for choosing to stay with us, and we hope to welcome you back for another delightful visit in the future.Best Regards,Holly WhiteGeneral ManagerThe Partridge Inn, Curio Collection by Hilton

6/10 Okej

Salil

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Decently managed and clean place but the room walls were paper thin. The floor layout is extremely dense and you have 5-6 rooms together in a small area which leads to zero privacy. We could hear conversations in adjacent rooms and I could even hear the neighbors snoring! Breakfast was pretty good.
Bodde här 2 nätter i oktober 2023
Svar från FOM 25 nov. 2023
Thank you for your feedback in regard to your recent stay at the Partridge Inn. We are so sorry that you did not enjoy your stay and hope that you will give us another chance in the future.Sincerely,Kelly Tucker

10/10 Fantastiskt

Angela

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s very quaint.
Bodde här 1 natt i november 2023
Svar från Guest Services 6 nov. 2023
Angela,Thank you for your visit!

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Charming it where it stops for me!
Sorry, but the pictures were better than in-person. I loved the historic nature of the building, but that's about where it stops. The site has a lot to fix as far as renovations. That's what you get with a 1900s building. The porch was an amazing place to sit and relax, but heaters were either not working or not on. The balcony rooms are really not situated in a place that offers the great view that you see in the pictures. The courtyard that is reflected in the pictures is not available for all guests, so do not think that you are going to sit under the stars out there. It's actually tied to only one suite. The overall feel of the hotel to me was just old. I think it has lot of charm, but for the $$$, it could be better. Invest some of that $$$ back into the property, not just a lot of patch jobs.
Bodde här 4 nätter i oktober 2023
Svar från Holly White 26 okt. 2023
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at the Partridge Inn. We appreciate your insights and are sorry to hear that your experience did not fully meet your expectations.We genuinely value the historical charm of our 1900s building, but we understand that renovations are an ongoing process. Your comments about the porch and the balcony rooms are duly noted, and we will work to address these issues to ensure that our guests can enjoy these areas to the fullest.Regarding the courtyard, we apologize for any confusion. We will review our communications to ensure that our guests have a clear understanding of the amenities available to them.We appreciate your feedback on the overall feel of the hotel and understand your expectations for a property in this price range. Your suggestions for further investments in the property are well-received, and we can assure you that we are always working to enhance our guest experience.Your insights are invaluable to us as we strive to improve our services and provide a memorable stay for our guests. We hope you will consider giving us another opportunity in the future to provide you with an even better experience.Sincerely,Holly WhiteGeneral ManagerPartridge Inn, Curio Collection by HiltonAugusta, Georgia

10/10 Fantastiskt

DAVID

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good.
Bodde här 2 nätter i oktober 2023
Svar från Guest Services 23 okt. 2023
David,Thank you so much for your rating!

10/10 Fantastiskt

Barry

Bodde här 2 nätter i oktober 2023
Svar från Guest Services 6 nov. 2023
Thank you so much!

10/10 Fantastiskt

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Super friendly and helpful staff. Love this hotel. It's historic and needs a lot of TLC, but it's happening!
Bodde här 1 natt i oktober 2023
Svar från Holly White 27 okt. 2023
Dear Valued Guest,We greatly appreciate your kind feedback and your loyalty to the Partridge Inn. We're thrilled to hear that our friendly and helpful staff have made your stay enjoyable. We share your love for our historic property, and we're committed to ongoing improvements and giving it the tender loving care it deserves. Your support and understanding are truly valued, and we look forward to hosting you on your future visits. Thank you for being part of our journey.Warm regards,Holly WhiteGeneral ManagerPartridge Inn, Curio Collection by HiltonAugusta, Georgia

8/10 Bra

Steve

Bodde här 2 nätter i oktober 2023
Svar från Guest Services 16 okt. 2023
Thank you for your rating, Steve!

6/10 Okej

Peter

Bodde här 2 nätter i oktober 2023
Svar från Guest Services 16 okt. 2023
We appreciate your rating. We hope to better serve you in the future.

10/10 Fantastiskt

william

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Departure. Jan truly exceeded our expectations! It is a lovely property. The staff are very friendly and efficient. I would highly recommend this property for anyone looking for a place to stay in Augusta.
Bodde här 2 nätter i oktober 2023
Svar från Kelly 11 okt. 2023
Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience in regard to your stay at the Partridge Inn.We appreciate your kind words and will be sure to pass along your compliments to the team.If there's anything specific you'd like to highlight or if there are any suggestions you have for us to enhance your experience further, please feel free to share. We value your input and strive to make each guest's stay memorable.Thank you once again for choosing the Partridge Inn. We look forward to welcoming you back in the future!

10/10 Fantastiskt

Sharon

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Front Office Manager 7 okt. 2023
Thank you for taking the time to share your wonderful feedback with us! Providing outstanding service and creating a welcoming environment for our guests are our top priorities.Thank you for recommending us strongly. We look forward to the opportunity to welcome you back to the Partridge Inn in the future. If there's anything specific you loved about your stay or if you have any suggestions for further improvement, please feel free to share.

10/10 Fantastiskt

Maura

Bodde här 1 natt i oktober 2023
Svar från Guest Services 23 okt. 2023
Maura,Thank you so much for your visit!

10/10 Fantastiskt

Virginia

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed the dining and the rooftop bar with live music.
Bodde här 1 natt i september 2023
Svar från Holly White 2 okt. 2023
Dear Virginia:Thank you for taking the time to share your positive feedback with us! We are delighted to hear that you enjoyed your dining experience and the lively atmosphere of our rooftop bar with live music.It's always our goal to create memorable experiences for our guests, and we're thrilled to know that our dining options and entertainment added to the enjoyment of your stay. Your kind words are truly appreciated by our entire team.We hope to have the pleasure of hosting you again in the future. If there's anything specific you loved about the dining or if you have any suggestions for further improvement, please feel free to share. Your feedback helps us enhance the overall guest experience.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back to the Partridge Inn, Curio Collection by Hilton.Best regards,Holly WhiteGeneral ManagerPartridge Inn, Curio Collection by HiltonAugusta, Georgia

4/10 Dåligt

Peter

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They didn’t even bother to empty the trash cans nor replace the shampoo. Only front room cooled (freezing), the bedroom had no ventilation. My 3 yr had to sleep in front room. But… for some reason (convenient) we stay there every time we come to visit my family. I have noticed that we very seldom see any of our friends staying there any longer. Almost feels like a lot of locals go there to have party weekends. I’m sure we’ll be back…
Bodde här 2 nätter i september 2023
Svar från Holly White 2 okt. 2023
Dear Peter:Thank you for taking the time to share your feedback with us. We genuinely appreciate your comments and apologize for any inconvenience you experienced during your recent stay. We strive to provide a comfortable and enjoyable experience for all our guests, and it's disheartening to learn that we fell short on this occasion.I am sorry to hear about the issues with the trash cans and the lack of shampoo replacement. Rest assured, I will address this with our housekeeping team to ensure that such oversights are rectified promptly. Your comfort is our priority, and we regret any discomfort caused, especially regarding the ventilation in the bedroom. I'll have our maintenance team investigate and resolve the cooling issue to ensure a more consistent climate throughout the suite.We take your feedback seriously, and it's concerning to hear about your observations regarding the atmosphere at the hotel. We are committed to maintaining a welcoming environment for all guests, and we will review our policies to address any concerns related to noise or disruptions.It's truly valuable to us that you choose to stay with us, and we hope to have the opportunity to improve your impression of our hotel during your next visit. We appreciate your loyalty and look forward to welcoming you back for a much-improved experience.Best regards,Holly WhiteGeneral ManagerPartridge Inn, Curio Collection by HiltonAugusta, Georgia

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome
Bodde här 1 natt i september 2023
Svar från Holly White 27 sep. 2023
Dear Eric:Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that your experience at the Partridge Inn, Curio Collection by Hilton in Augusta was awesome.Your positive feedback means a lot to us, and we're delighted that you had an enjoyable stay. If there's anything specific that stood out to you or any additional feedback you'd like to share, we would love to hear it.We appreciate you choosing the Partridge Inn, and we look forward to the pleasure of welcoming you back for another awesome stay in the future.Warm regards,Holly WhiteGeneral ManagerPartridge Inn, Curio Collection by Hilton

10/10 Fantastiskt

Steve

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Guest Service Manager 12 sep. 2023
Steve,Thank you so much for your rating. We look forward to the opportunity to serve you again

8/10 Bra

Stephanie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable historic hotel with modern upgrades. As long as you remember it is a historic building from 1910 and can appreciate the period you’ll enjoy the experience. Staff were all very nice and helpful. Check in was quick. Rooms were comfortable. Pool area was nice. Southern Living type of property.
Bodde här 1 natt i september 2023
Svar från Guest Service Manager 6 sep. 2023
Stephanie,Thank you so much for your review! It was our pleasure to take great care of you. We thank you for the privilege of hosting you and we look forward to welcoming you again in the future.

6/10 Okej

John

Bodde här 1 natt i augusti 2023
Svar från Guest Services 15 sep. 2023
John,Thank you for your rating. We hope to welcome you back for a future stay with us.