The services are terrible. We booked for 4 persons in a room with one king bed and one soffa bed. We got to the room and they have not prepared the soffa bed for us and there are no extra pillows or blankets. We went down to request the bedding of soffa bed. The receptionist confirmed our room is correct and that we do our soffa bed ourself. This sounds really weird to me that the hotel asked the guests to prepare the bed ourself. Thotel cleans every 2nd day, fine for us. However when we requested just for take the trash out and new towels. They said ok and put us on the list. We were out sightseeing whole day, came back and they did not do it. We called and requested again, said housekeeping will come immediately. 2 hours later, still no show. We went down to reception and requested it again. They declined the service we requested. We forgot airpod in our room and it has been 1 week, they said they still have not found it but we can see that the airport has been used by staff at the hotel.