There is "no service" - including room housekeeping - unless you sign up on a clipboard at the front desk asking for it. I thought I'd rented a "suite" with a separate bedroom and living space - but it was all in one room, so my granddaughter and I had no divided space as expected since she's from the East Coast and I was from West coast and we each needed to "work" on our computers while also there to visit family. The wifi did work well, we never even turned on the TV. Breakfast - was busy- and twice in 3 mornings there was NO COFFEE? Walk over to whole foods for good coffee. I asked where the smoking section was outside? There is none, just wherever outside - no bench, no ashtray, just put my butts in the trash cans that are out there. Overall, it was fine as we could walk to The Domain. My blow-dryer blew up the first night - they brought me a replacement that worked, my keycard didn't work the first try - had to get another, beds were comfortable enough, towels need to be replaced. Wont be rushing back, but fine for the price.