Utomhuspool, parasoller och solstolar
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Recensioner av Cristal Ballena Boutique Hotel & Spa

3 out of 5
Cristal Ballena Boutique Hotel & Spa
7 km al Sur de Uvita, Costa Ballena, Ballena, Puntarenas

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 158 av 197 recensioner" "
8 - Bra i betyg. 30 av 197 recensioner" "
6 - Okej i betyg. 5 av 197 recensioner" "
4 - Dåligt i betyg. 1 av 197 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 197 recensioner" "

9,8/10

Renlighet

9,8/10

Personal och service

9,4/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,6/10

Hållbarhet

Recensioner

6/10 Okej

Shirley

Gillade: Personal och service
We had the villa and the AC was weak. The bedding just made us sweat and pillows were hard. We are not used to sleep in the humid hot room so had a hard time for two nights. I understand it’s next to the jungle but I’m not sure about seeing ants everywhere inside the room. Great birding location. Lots of yellow throated toucans. Unsure about the raving reviews of the restaurant. Basic choices and very high prices. The pool has no shade. Lots of lounge chairs.
Bodde här 2 nätter i april 2024
Svar från Maria Fernanda Gonzalez - Customer Service 26 apr. 2024
Dear Shirley:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are very sorry for any inconvenience that you had during your stay at the hotel. We will talk with the staff about this situation and once again thank you for sharing this. Those observations help us to be better every day because we work very hard every day in order to offer to all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Walter

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Suzanne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a gem. It’s a stunning property outmatched only by incredible, kind and helpful staff. From a special laundry request, to making sure I got to see the Tucáns, to remembering my drink of choice, they made me feel safe, special and well taken care of. Don’t hesitate to book this!
Bodde här 3 nätter i mars 2024
Svar från Maria Fernanda Gonzalez - Customer Service 15 mars 2024
Dear Suzanne:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your fantastic comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

2/10 Väldigt dåligt

Ronald

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Maria Fernanda Gonzalez - Customer Service 6 feb. 2024
Dear Ronald:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your score. We are very sorry for any inconvenience that you had during your stay at the hotel. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Christina

Bodde här 1 natt i januari 2024
Svar från Maria Fernanda Gonzalez - Customer Service 16 jan. 2024
Dear Christina:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

2/10 Väldigt dåligt

Andres

Bodde här 2 nätter i januari 2024
Svar från Maria Fernanda Gonzalez - Customer Service 16 jan. 2024
Dear Andres:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!We are very sorry for any inconvenience that you had during your stay at the hotel. Those observations help us to be better every day because we work very hard every day in order to offer to all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Tiffany

Bodde här 2 nätter i januari 2024
Svar från Maria Fernanda Gonzalez - Customer Service 2 feb. 2024
Dear Tiffany:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open.Kind regards,

10/10 Fantastiskt

John

Bodde här 2 nätter i december 2023
Svar från Maria Fernanda Gonzalez - Customer Service 4 jan. 2024
Dear John:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Dale

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was incredible, view from the room was wonderful. Dining at the restaurant was delicious. I will be staying here again.
Bodde här 1 natt i november 2023
Svar från Maria Fernanda Gonzalez - Customer Service 5 dec. 2023
Dear Dale:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

2/10 Väldigt dåligt

Robert

Bodde här 1 natt i november 2023
Svar från Maria Fernanda Gonzalez - Customer Service 5 dec. 2023
Dear Robert:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!We are very sorry for any inconvenience that you had during your stay at the hotel. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Christopher

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My gf and I booked a last minute stay at Cristal Ballena while visiting Costa Rica and could not be happier with our entire experience. We had decided to extend our stay in Costa Rica an additional 7 days to enjoy the costal area, choosing this boutique hotel from the reviews, which turned out to be an excellent choice. Everything from the location, the property, the Staff, the food and the overall amenities were absolutely excellent. The Staff and owners made us feel very comfortable and were very personable the entire time. The bartenders and wait staff were amazing and always very attentive, even remembered our names, which is always a nice touch. We had the privilege of meeting and getting to know the owners, enjoyed hearing the stories of their long time ownership and pride in the experience they were providing for people from all over the world for so many years. The room was very clean and had an excellent view from the balcony of the pool, the jungles below and all the way to the ocean. My gf was actually able to see a whale from our balcony! The Food was absolutely 5 star meals every night, such amazing flavors and professional presentation. The location was perfect for visiting the beach/ocean, waterfalls and several small towns within driving distance. We had a rental car, which I highly recommend. Needless to say, we will definitely be returning some day to revisit Cristal Ballena!!!
Svar från Maria Fernanda Gonzalez - Customer Service 5 mars 2024
Dear Christopher:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your fantastic review. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Andrew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely grounds, large swimming pool, nice room and room balcony, good views of forest and ocean.
Bodde här 2 nätter i november 2023
Svar från Maria Fernanda Gonzales - Customer Service 2 dec. 2023
Dear Andrew:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

JEREL

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderland
Amazing and magical place to stay.
Bodde här 1 natt i november 2023
Svar från Maria Fernanda Gonzalez - Customer Service 3 nov. 2023
Dear Jerel:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Nahum

Bodde här 2 nätter i oktober 2023
Svar från Maria Fernanda Gonzalez - Customer Service 2 dec. 2023
Dear Nahum:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards

10/10 Fantastiskt

Richard

Bodde här 1 natt i oktober 2023
Svar från Maria Fernanda Gonzalez - Customer Service 23 okt. 2023
Dear Richard:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Richard

Bodde här 3 nätter i oktober 2023
Svar från Maria Fernanda Gonzalez - Customer Service 23 okt. 2023
Dear Richard:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Jorge

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Es un hotel maravilloso por la conservación de la naturaleza, las hermosas vistas del mar, el bosque y las aves. La habitación excelente, amplia y con una vista maravillosa .
Bodde här 1 natt i oktober 2023
Svar från Maria Fernanda Gonzalez - Servicio al Cliente 13 okt. 2023
Estimado Jorge:Saludos desde Cristal Ballena Boutique Hotel & Spa... !!!Muchas gracias por tus comentarios. Estamos más que felices de que hayas disfrutado tu tiempo con nosotros. Trabajamos muy duro todos los días para ofrecer a todos nuestros clientes un momento maravilloso aquí. Esperamos que pueda volver a visitarnos en el futuro, nuestras puertas siempre estarán abiertas.Saludos cordiales,

10/10 Fantastiskt

Bill

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is hill side and has amazing views of the mountain and of the Pacific Ocean. The staff is warm and friendly.
Bodde här 3 nätter i september 2023
Svar från Maria Fernanda Gonzalez - Customer Service 29 sep. 2023
Dear Bill:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Marcia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a wonderful weekend! Definetevely a place to go back!
Bodde här 1 natt i september 2023
Svar från Maria Fernanda Gonzalez - Customer Service 26 sep. 2023
Dear Marcia:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Regina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was spacious with a beautiful view. The staff was very friendly and professional. The pool was also beautiful and pleasing. Very close to the beach.
Bodde här 2 nätter i juli 2023
Svar från Maria Fernanda Gonzalez - Customer Service 31 juli 2023
Dear Regina:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Hazel

Bodde här 2 nätter i juni 2023
Svar från Maria Fernanda Gonzalez - Customer Service 28 juni 2023
Dear Hazel:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Jason

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente
Excelente localización, trato amable y profesional, cocina de primera
Bodde här 2 nätter i juni 2023
Svar från Maria Fernanda Gonzalez - Customer Service 19 juni 2023
Estimado Jason:Saludos desde Cristal Ballena Boutique Hotel & Spa.. !!!Muchas gracias por tus comentarios. Estamos más que felices de que hayas disfrutado tu tiempo con nosotros. Trabajamos muy duro todos los días para ofrecer a todos nuestros clientes un momento maravilloso aquí. Esperamos que pueda volver a visitarnos en el futuro, nuestras puertas siempre estarán abiertas.Saludos cordiales,

10/10 Fantastiskt

Ronald, naples

Bodde här 2 nätter i maj 2023
Svar från Maria Fernanda Gonzalez - Customer Service 7 juli 2023
Dear Ronald:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Sudhakar

Bodde här 1 natt i juni 2023
Svar från Maria Fernanda Gonzalez - Customer Service 13 juni 2023
Dear Sudhakar:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Sharon

Bodde här 2 nätter i juni 2023
Svar från Maria Fernanda Gonzalez - Customer Service 26 juni 2023
Dear Sharon:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open.Kind regards,

10/10 Fantastiskt

Expedia

Bodde här 2 nätter i maj 2023
Svar från Maria Fernanda Gonzalez - Customer Service 15 maj 2023
Dear Customer:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open.

10/10 Fantastiskt

Philipp, London

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unique location. Stunning and well maintained gardens and area surrounding the resort. Great food. Beautiful pool. Nice, friendly staff.
Bodde här 7 nätter i april 2023
Svar från Maria Fernanda Gonzalez - Customer Service 12 maj 2023
Dear Philipp:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Very cool setting. Got to see a couple of Toucans near the pool. The room had issues with the shower and the mattress was very hard and uncomfortable.
Bodde här 1 natt i april 2023
Svar från Maria Fernanda Gonzalez - Customer Service 21 apr. 2023
Dear Guest:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are very sorry for any inconvenience that you had during your stay at the hotel. We will talk with the staff about this situation and once again thank you for sharing this. Those observations help us to be better every day because we work very hard every day in order to offer to all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open.

10/10 Fantastiskt

GERALD

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2023
Svar från Maria Fernanda Gonzalez - Customer Service 18 mars 2023
Dear Gerald:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Kent

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2023
Svar från Maria Fernanda Gonzalez - Customer Service 5 apr. 2023
Dear Kent:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Pnina

Bodde här 3 nätter i februari 2023
Svar från Maria Fernanda Gonzalez - Customer Service 18 mars 2023
Dear Pnina:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Gerard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great experience
The property is quite lovely with beautiful vegetation and great views. Staff was very responsive and resolved any issue quickly. Food was very good and we would stay there again.
Bodde här 2 nätter i februari 2023
Svar från Maria Fernanda Gonzalez - Customer Service 17 feb. 2023
Dear Gerard:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score and comments about the hotel during your stay. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Alexandra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2023
Svar från Maria Fernanda Gonzalez - Customer Service 14 mars 2023
Dear Alexandra:Greetings from Cristal Ballena Boutique Hotel & Spa...!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

8/10 Bra

PABLO, OROTINA

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place.
Bodde här 1 natt i februari 2023
Svar från Maria Fernanda Gonzalez - Customer Service 6 feb. 2023
Dear Pablo:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Katherine

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023
Svar från Maria Fernanda Gonzalez - Customer Service 23 jan. 2023
Dear Katherine:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Katherine

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2023
Svar från Maria Fernanda Gonzalez - Customer Service 20 jan. 2023
Dear Katherine:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Simon

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best place i have ever encountered
Truely an all inclusive top rated 5 star resort. The staff, the food, the room, the property layout, the vistas, the rain forest paths and walks were all that anyone could ever hope for when experiancing CR. Art work, stone sculptures, flowers, birds and forest rivers made you feel that you were in a adult wonderland. A special thanks to Herbert for his engraciating personality, and to the owner Andreis who was so sweet and and so down to earth. Our lives have changed from this experiance. We are already planing our next stay there and will be bringing family.
Bodde här 5 nätter i december 2022
Svar från Maria Fernanda Gonzalez, Customer Service 19 dec. 2022
Dear James:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your fantastic comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Adolf

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel, beautiful surroundings and friendly staff
Svar från Maria Fernanda Gonzalez - Customer Service 14 dec. 2022
Dear Adolf:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Catherine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

8/10 Bra

SERGIO

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El servicio excelente, fueron muy amables. Estaban esperando cuando llegamos. El hotel es muy lindo. Nos dieron late checkout
Bodde här 1 natt i oktober 2022
Svar från Maria Fernanda Gonzalez, Customer Service 15 okt. 2022
Estimado Sergio:Saludos desde Cristal Ballena Boutique Hotel & Spa... !!!Muchas gracias por tus comentarios. Estamos más que felices de que hayas disfrutado tu tiempo con nosotros. Trabajamos muy duro todos los días para ofrecer a todos nuestros clientes un momento maravilloso aquí. Esperamos que pueda volver a visitarnos en el futuro, nuestras puertas siempre estarán abiertas.Saludos,

10/10 Fantastiskt

Maribelle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We arrived late and the security guard gave us our key to the room. Too bad we only went to stay for the night and continue our road trip in the morning. Will definitely plan to stay a couple of days next time to be able to enjoy all facilities and upgrades. Wonderful service. Excellent breakfast.
Bodde här 1 natt i september 2022
Svar från Maria Fernanda Gonzalez - Customer Service 20 sep. 2022
Dear Maribelle:Greetings from Cristal Ballena Boutique Hotel & Spa…!!!Thank you very much for your good score about the hotel during your stay. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Eduardo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2022
Svar från Maria Fernanda Gonzalez - Customer Service 3 aug. 2022
Dear Eduardo: Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your good score about the hotel during your stay. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Frederic

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Memorable stay for our family. The surroundings provide countless opportunities to explore the rain forest and the hotel provides a great place to unwind and relax. Great pool and restaurant.
Bodde här 3 nätter i juli 2022
Svar från Maria Fernanda Gonzalez - Customer Service 29 juli 2022
Dear Frederic: Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your good score about the hotel during your stay. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Tammie

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was wonderfully professional and courteous. We were taken care of from the beginning of our 14 day stay. I will return to this beautiful hotel with the gorgeous people from Costa Rica. I simply loved it. T. McRae
Bodde här 14 nätter i juni 2022
Svar från Maria Fernanda Gonzalez, Customer Service 28 juni 2022
Dear Tamie: Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your good score about the hotel during your stay and your beautiful comments. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Luis, Miami

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place for a gateway
Bodde här 3 nätter i maj 2022
Svar från Maria Fernanda Gonzalez, Customer Service 15 juni 2022
Dear Luis: Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Christine, Milton

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic scenery, lovely room, friendly attentive staff, massive pool, great food.
Bodde här 1 natt i maj 2022
Svar från Maria Fernanda Gonzalez, Customer Service 9 maj 2022
Dear Christine: Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your good score about the hotel during your stay. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Christine, Milton

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great friendly staff. Took granddaughter to spa for a nail "treat" but only had gel so they sent someone shopping to purchase regular nail polish that can be used on a child. Fantastic scenery, loads of birds, huge pool, great food & service. Would recommend to anyone.
Bodde här 2 nätter i maj 2022
Svar från Maria Fernanda Gonzalez, Customer Service 6 maj 2022
Dear Christine: Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your good score about the hotel and we are more than happy that you enjoyed the property during your stay. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Fantastiskt

Richard

Bodde här 2 nätter i april 2022
Svar från Maria Fernanda Gonzalez, Customer Service 27 apr. 2022
Dear Richard: Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your good score about the hotel during your stay. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards

10/10 Fantastiskt

Theresa

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The grounds on this property are just gorgeous view and pool are amazing. The staff was very friendly and all-around wonderful. We had wonderful massages and women were so nice. The facility is very clean. The only thing that could have been better was the beds are a bit hard but some people may like that.
Bodde här 2 nätter i april 2022
Svar från Maria Fernanda Gonzalez, Customer Service 25 apr. 2022
Dear Theresa: Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your good score and comments about the hotel during your stay. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,