Utomhuspool

Recensioner av Dunia Hôtel Bamako

4 out of 5
Dunia Hôtel Bamako
Ave. Van Vollenhoven, Bamako, BKO

Recensioner

6,4
10 - Fantastiskt i betyg. 2 av 11 recensioner" "
8 - Bra i betyg. 3 av 11 recensioner" "
6 - Okej i betyg. 2 av 11 recensioner" "
4 - Dåligt i betyg. 3 av 11 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 11 recensioner" "

6,8/10

Renlighet

7,6/10

Personal och service

8,0/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

4,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Barbara

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was excellent, good security, clean, nice pool.

4/10 Dåligt

Mohammed

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bad experience
The pillow - cushion size Location and entrance was silly Breakfast was not worth it Room was like furnished apartment
Bodde här 1 natt i februari 2020
Svar från Diarra Drissa 10 feb. 2020
Dear Mohammed Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

8/10 Bra

robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Security in Bamako
Nice clean and comfortable hotel. Excellent security as UN peace keepers were also staying at the hotel.
Bodde här 2 nätter i februari 2019
Svar från Guests Relation Service 17 apr. 2019
Dear Robert, Thank you for taking the time to share your feeeback with us here at the Grand Hôtel Azalai. We appreciate your kind review about the place and hope to see you again in our Caravane. For more information about Azalai you can visit our website www.azalai.com. Sincerely,

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Bodde här 3 nätter i mars 2019
Svar från Guests Relation Service 1 maj 2019
Dear Guest, Thank you for taking the time to share your feeeback with us here at the Grand Hôtel Azalai. Having you in our hotel is a pleasure. Your feedback and impressions are very important to us because they help us to improve our services on a daily basis. Because the satisfaction of our customers is our priority. If you give us the opportunity to regain your confidence, we will gladly offer you the best. Kind regards,

6/10 Okej

Verifierad resenär

Bodde här 3 nätter i mars 2019
Svar från Guests Relation 17 apr. 2019
Dear Guest, Thank you for your review. Having you in our hotel is a pleasure. Your feedback and impressions are very important to us because they help us to improve our services. Because the satisfaction of our customers are our priority. We hope to see you again to regain your confidence, we will gladly offer you the best. Kind regards,

4/10 Dåligt

Verifierad resenär

Bodde här 1 natt i mars 2019
Svar från Guests Relation Service 1 maj 2019
Dear Guest, Thank you for taking time to send us your review. Having you in our hotel is a pleasure. Your feedback and impressions are very important to us because they help us to improve our services on a daily basis. We promise you an improvement. Because the satisfaction of our customers is our priority. If you give us the opportunity to regain your confidence, we will gladly offer you the best. Kind regards,

4/10 Dåligt

Verifierad resenär

I have been staying at this hotel for over one year. However they wanted to give me a room in the Hotel Dunia on my last reservation. This was not mentioned during the booking process. I end up paying extra fees to stay at the Grand Hotel.
Bodde här 1 natt i mars 2019
Svar från Reception Grand Hotel 21 mars 2019
Hello, We thank you for taking the time to give us your opinion. We inform you that since 01/01/2019 Dunia and Grand Hotel have been fissioned, so a Hotel with 2 Buildings (containing different categories of Rooms). We have noted the difficulties that may have caused for you. We strive to make customer satisfaction our priority. We remain willing to receive you during a future stay in our establishment. Receive, Sir / Madam, the assurance of our best regards.

8/10 Bra

Charles

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Guests Relation Service 19 apr. 2019
Cher Client, Nous vous remercions de nous avoir laisser une note concernant votre séjour au sein du grand hôtel. Nous sommes heureux de savoir que vous avez passez un agréable moment. Sincèrement,

10/10 Fantastiskt

YUKA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bamakoでいいホテル。
スタンダードツインを予約しましたが、スイートルームに変更してもらえました。シャワーやトイレ、きれいでお湯も問題ありません。お水は最初の日に2本(500ml)無料でもらえました。タオル、バスタオル、石鹸、シャンプーもありました。

8/10 Bra

Brigitte, paris

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel très confortable et agréable mais cher
Court séjour pour le travail. Hôtel très propre, confortable, calme et personnel très agréable. Entrée sécurisée (contrôle des bagages à main et portique détecteur de métaux). Certains détails qui ne marchaient pas : la carte d'ouverture de porte se démagnétisait tous les jours, le sèche cheveux ne fonctionnait pas, le wi-fi selon les heures... Le petit déjeuner et les repas sont plus que corrects (buffets bien garnis) mais très chers.
Svar från Guests Relation Service 19 apr. 2019
Cher Client, Nous vous remercions tout d'abord d'avoir prit le temps de nous laisser une note ainsi qu'un commentaire concernant votre séjour au sein du Grand Hôtel Azalai. Nous sommes ravis de savoir que votre séjour s'est bien passer. Nous travaillons en permanence sur la qualité et l'amélioration de nos services, nous avons bien prit en considération vos recommandations. Pour toutes informations complémentaires nous restons à votre disposition et espérons vous revoir très bientôt parmi nous. Sincères Salutations