Very helpful and kind staff, from the moment they greeted us and when we left, they have been delighting our stay. They guys at the concierge/luggage service was extra helpful whenever I had questions and gave good recommendations on where to go etc. The room is more than enough and is in good shape and the cleaning service is what you would've expect. Great to have a pool at the hotel, which is highly appreciated to cool down in after a long day exploring Bangkok. The Spa is a bit disappointing as its not only 3-4 times more expensive but I expected it to be better than the cheap alternatives out in the city, as a comparison we tried a place in Chinatown and we at first were very sceptical, but it was exactly the same as the hotel. The breakfast has a very large selection, mainly Asian influenced dishes.
Location is good, close to the metro and across the street is a fairly large shopping mall with a good food court.