Reception
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Recensioner av Traxx Hotel

2.5 out of 5
Traxx Hotel
10 Station Rd, Bangor, Wales

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 1 av 5 recensioner" "
8 - Bra i betyg. 3 av 5 recensioner" "
6 - Okej i betyg. 0 av 5 recensioner" "
4 - Dåligt i betyg. 0 av 5 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 5 recensioner" "

8,0/10

Renlighet

8,0/10

Personal och service

7,4/10

Bekvämligheter

6,0/10

Boendets skick och faciliteter

6,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

derrick

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff on duty went extra mile thank you
Bodde här 1 natt i maj 2024
Svar från wendy 13 maj 2024
Thank you for your feedback.From all the team at The Traxx HotelWe look forward to seeing you again, on your next visit to North Wales

8/10 Bra

Matt

Gillade: Renlighet och personal och service
Ideal for walking the coastal path. Easy for catching buses and train.
Bodde här 3 nätter i april 2024
Svar från wendy 2 maj 2024
Thank you for your feedback, on your stay with us at The Traxx Hotel. It was lovely to meet you

8/10 Bra

Colin

Reste med familjen
Gillade: Renlighet och personal och service
Good but needed new matress
Need a new matress, but apart from that, all good...
Bodde här 1 natt i april 2024
Svar från wendy 12 apr. 2024
Thank you for your feedback, Colin. The Mattress in the room has been checked.Kind regardsWendy

8/10 Bra

Pádraig De

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient. Right beside Bangor Railway Station
Bodde här 2 nätter i mars 2024
Svar från wendy 30 mars 2024
Thank you PadraigIt was lovely to see you again. Safe journey home.From all the team at The Traxx Hotel

2/10 Väldigt dåligt

Zahid

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worst experience ever
One of the worst experience I have ever had with this property. I wouldn’t recommend anyone booking with them. I booked a room and despite leaving a note on the booking for late arrival no one got in touch with me. When I arrived at the hotel it was closed and no one was there to help. I had to book another accommodation to stay at night. They refused to refund me aswell.
Bodde här 1 natt i mars 2024
Svar från wendy 21 mars 2024
Good morning, ZahidThank you for your feedback, which is unfair. When making a booking, it clearly states that we are not a 24hr reception and our check in times are between 2-8pm.Maybe if you would have telephoned the hotel and actually spoken to someone, arrangements could have been made. When making a booking, it is wise to read the details before , we held a room for you the guest, it is not our fault that you decided to arrive later.Many thanksWendy