Dear Lori,Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience at our hotel and that our convenient location made it easy for you to explore all the attractions you wanted to see.Our team takes great pride in providing friendly and helpful service to our guests, and it's fantastic to know that they made your stay memorable. We hope to have the pleasure of welcoming you back to Gallery Hotel in the future.Best regards,Aarón Hernández, Front desk Manager Assistant

Estimado Francisco,Muchísimas gracias por su comentario.En el hotel nos esforzamos por brindar una atención de calidad y asegurarnos de que nuestros huéspedes se sientan bienvenidos y bien atendidos durante su estancia.Esperamos que nos elija de nuevo en su próximo viaje a Barcelona.Un cordial saludo,Aarón HernándezFront desk assistant manager

Dear Bronwen,Thank you for taking the time to share your feedback with us. We're delighted to hear that you loved the size of the room and our convenient location.Regarding your comment about the room key, we understand that having to leave it downstairs may have been a slight inconvenience. Our intention behind this practice is to ensure the security of our guests and their belongings. However, we appreciate your feedback, and we'll certainly take it into consideration as we strive to enhance our guests' experiences.We're thrilled that you would consider staying with us again, and we look forward to welcoming you back on your next visit. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know.Best regards,Aarón HernándezFront desk assistant manager

Dear Mrs. Kavouras,I hope this message finds you well.I recently came across your review regarding your experience with us, and I wanted to express my sincere apologies if your stay did not meet your expectations. Feedback like yours is invaluable to us as we continuously strive to improve our services.However, I noticed that there weren't any specific comments provided in your review, which makes it challenging for us to address any issues you may have encountered during your time with us. Could you please provide us with more details about your experience? Your insights would be incredibly helpful for us to understand and rectify any shortcomings.We genuinely care about our guests' satisfaction, and I assure you that your feedback will be taken seriously and used constructively to enhance our offerings.Thank you for taking the time to share your thoughts, and I look forward to hearing from you soon.Best regards,Aarón HernándezReception & Reservations Assistant Manager

Dear Julio,Thank you for choosing Gallery Hotel. We're delighted to hear that you had a wonderful experience with us.We want to clarify that our rooftop is open 365 days a year for our guests to enjoy. However, please note that during certain periods, such as the winter season, our rooftop bar may be closed. We apologize for any confusion and hope that despite this, you were still able to take advantage of the relaxing atmosphere of our rooftop area.We look forward to welcoming you back for another memorable stay.Best regardsAarón HernándezFront desk assistant manager

Thank you for choosing Gallery Hotel! We're glad to hear that you enjoyed our convenient location near the metro, as well as the tranquility and comfort of our facilities. We always strive to provide our guests with a relaxing and enjoyable experience. We look forward to welcoming you back on your next visit to Barcelona. Feel free to reach out if you need anything else!Best regards,Aarón HernándezFront desk assistant manager

Dear Bria,Thank you so much for your glowing review! We're thrilled to hear that you and your family had such a wonderful stay with us at Gallery Hotel during your visit to Barcelona. It's fantastic to know that our staff made you feel right at home and provided such attentive service throughout your stay.We understand how important it is to have a comfortable and peaceful environment, especially when traveling with a young child, so we're delighted to hear that you found our soundproof rooms to be so reassuring. Our team works hard to ensure that every guest enjoys a restful night's sleep.We couldn't agree more about our prime location! Being situated between two metro stations makes exploring Barcelona incredibly convenient, and we're delighted that this added to the enjoyment of your stay.Thank you for choosing Gallery Hotel, and we look forward to welcoming you back again soon for another memorable stay! If there's anything else we can assist you with in the meantime, please don't hesitate to let us know.Best regards,Aarón HernándezFront desk assistant manager

Dear Ahmed Adam,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay at our hotel and that our staff could accommodate you well and help you with all your needs.We would be more than happy to welcome you back in the future and provide you with another exceptional experience.Best regards,Aarón HernándezReception & Reservations Assistant Manage

Dear Arturo,Thank you for choosing Gallery Hotel for your last stay in Barcelona.We are delighted to read that it will be your personal recommendation for our wonderful city. Our staff mainly focus on service and creating found memories with us.It will be an absolutely pleasure to welcome you back in your next visit to Barcelona.Best regards,Aarón HernándezReception & Reservations Assistant Manager

Dear Adis,Thank you indeed for taking the time to relay your honest feedback of your recent stay with us. We are glad to see that in general the hotel meet your expectations.Your feedback regarding the bed is also noted and we will look into this further and see how we can improve it. We trust we will have the opportunity to welcome you back to Gallery Hotel.Best regards,Aarón HernándezFront desk assistant manager

Dear Helen,Thank you indeed for taking the time to relay your d honest feedback of your recent stay with us. We are happy to see that your general stay was pleasant.We kindly inform you that in Spain at least is not that common to use those towels, even though the hotel have under request. It is true that the hotel does not have a container for needles in each room but our front desk staff can get rid of them.We truly hope that you will have a chance to return to Barcelona and we would be so grateful to be able to welcome you back.Best regards,Aarón HernándezReception & Reservations Assistant Manager

Dear Athol,Thank you for choosing to stay with Gallery Hotel.Your feedback is very helpful to others thinking of staying with us. Wonderful to know that you loved our location, facilities & services and the friendly hosts. We truly hope that you will have a chance to return to Barcelona and we would be so grateful to be able to welcome you back.Best regards,Aarón HernándezFront desk assistant manager

Dear Juan,Thank you very much for choosing us and taking the time to share your feedback. We are very happy that you enjoyed your stay with us, and it will be a pleasure to have the opportunity to welcome you back in the near future!Kind regards,

Dear Stuart,Thank you for choosing to stay with Gallery Hotel.We are glad to hear that the hotel meet your expectations in tearms of service and that you could enjoy our unrivalled location close to the heart of Barcelona.Thank you for your positive observation and we look forward to your return visit in a not too distant future. Best regards,Aarón HernándezFront desk assistant manager

Dear Suzanne,We really do appreciate you taking the time to leave your belated feedback following your past stay with us at Gallery Hotel. Many thanks for your kind words regarding the service you received from the team.Our constant effort at Gallery Hotel is to create a relaxing environment and offer efficient, warm, friendly and unobtrusive service to all our guests and we are happy to hear that you were overall happy with the services provided by our colleagues. We are particularly glad that you enjoyed the convenient location of our hotel.From all of us at Gallery Hotel, we thank you for your wonderful review and hope to host you again soon!Aaron HernandezFront desk assistant manager

Dear Mia,Thank you for staying with us on your last visit to Barcelona. We are truly humbled by your wonderful title and honored that Gallery Hotel will be your choice of hotels when travels bring you back to Barcelona.We love making our guests feel special and hearing how much they enjoyed their stay makes us extremely happy. We’re delighted to learn that you enjoyed your overall experience and had the chance to taste our breakfast. Furthermore, we concur with you that our team members are very much committed to serve each guest with sincerity, care and passion. Our team, who is like family to many, will truly be delighted to learn about your accolades with regards to their level of attentiveness and unformatted service. We hope we have the chance to welcome you back for another visit in the future. Our convenient location, and iconic rooftop bar await your return.Best regards,Aarón Hernández Front Desk & Reservation Assistant Manager