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Recensioner av Ariva Beijing West Hotel & Serviced Apartment

4 out of 5
Ariva Beijing West Hotel & Serviced Apartment
36 Haidian South Road, Haidian District, Beijing, Beijing

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 73 av 213 recensioner" "
8 - Bra i betyg. 93 av 213 recensioner" "
6 - Okej i betyg. 36 av 213 recensioner" "
4 - Dåligt i betyg. 7 av 213 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 213 recensioner" "

7,8/10

Renlighet

7,8/10

Personal och service

8,4/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Henrik, Grythyttan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Prisvärt
Jag har bott på detta hotell vid två skiljda tillfällen och båda gångerna har priset varit mycket bra för loft rummen. Denna gång var jag dock mycket besviken på att luftkonditionerningen var avstängd pga. årstiden. Det blev oerhört varmt i rummet trots att fönstret var öppet. Rumservice på detta hotell är väldigt prisvärd. Jag kommer troligen bo här igen.

8/10 Bra

Najwa, Lund

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett mycket trevligt stort hotell
Utmärkt. Personalen var trevliga i mån av deras och vår språk kunskap. Poolen var ren och var ett stort plus. Dessvärre får hotellets japanska resturang en minus.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Malin

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Riktigt bra rum för familjer
Fantastiskt bra rum för barnfamiljer då sviten är i två våningar med två badrum. Fick dock tjata oss till extrasängar trots att vi bokat rum för två vuxna och två barn. Ge er inte, visa bokningsbekräftelsen och vägra betala extraavgifter. I övrigt, toppenhotell med kul pool och bra läge nära superbekväm tunnelbana (dock många stationer till city).

2/10 Väldigt dåligt

Mark

Bodde här 2 nätter i december 2019

8/10 Bra

YANG

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
出差的時候住的, 住宿經驗還不錯, 飯店樓下就有雜貨店很方便, 前台的速度也算快.
Bodde här 2 nätter i december 2019

10/10 Fantastiskt

Te en

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2019

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 2 nätter i december 2019
Svar från sales department 17 jan. 2020
尊敬的客人,真诚的感谢您入住北京海润艾丽华酒店并做出点评!感谢您对艾丽华地支持和厚爱,我们会继续努力为每一位客人提供高质量的服务!希望您继续关注并支持我们,真诚期待着您的再次光临!

8/10 Bra

Yi-Hsiu

Bodde här 3 nätter i december 2019

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
Bodde här 2 nätter i november 2019
Svar från sales department 30 nov. 2019
回复:尊敬的客人,真诚的感谢您入住北京海润艾丽华酒店并做出点评!我们会一直努力提高工作质量,希望艾丽华能够成为您在中关村的首选!希望您继续关注并支持我们,真诚期待着您的再次光临!

10/10 Fantastiskt

Chris, Vancouver

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was my 5th stay in Avira. When I checked in, I made a request for a sunny room facing the street. I was given a great room, xx31, between Oct 22-28. When I returned to Avira--6th stay--after a trip to Tianjin a week later, I was given a dark and gloomy room, xx06, facing the courtyard on the same floor despite my similar request. Two hours after, I approached the manager who was kind enough to make my wish come true. And switched me to sunny, streetview room xx33, Really didn't know why a faithful guest had been given such treatment.
Bodde här 4 nätter i november 2019
Svar från sales department 21 nov. 2019
Dear Valued Guest, Thank you very much for taking your time to posting your comments on Expedia and also choosing to stay at Ariva for many times. . We are sorry for your room arrangement this time, it could be our staff’s negligence of your request or the staff didn’t explain to you that your expected room would be available after several hours. We will speak with the front office staff to let them pay more attention on this in order to make our guest to feel convenient and comfort. At last, thank you again for your kind understanding, we look forward to welcoming you back to Ariva.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Its location, convenience, and above all space of the loft.
Bodde här 5 nätter i oktober 2019
Svar från sales department 21 nov. 2019
Dear Guest, Firstly, Thank you very much for taking the time posting your review on Hotels your stay at Ariva Beijing West. We have learned about your feedback on hotel room facilities, we are always committed to providing guests with complete facilities and caring services, and the hotel is constantly being refurbished to enhance the guest experience. I hope that you will continue to pay attention to and support us, and sincerely look forward to your visit again!

10/10 Fantastiskt

MO, 日本

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
吹き抜けの部屋は大変心地よく、値段以上の満足度でした。地下鉄の駅にも近く周辺アクセスも良いです。また利用します。
Bodde här 6 nätter i oktober 2019
Svar från sales department 11 nov. 2019
親愛なるゲストの皆様、アリバ北京ホテルにご滞在いただき、レビューをお寄せいただきありがとうございます! 絶え間ない卓越性の追求が私たちのサービスの目標であり、献身とサービスが私たちの目標です。私たちはあなたに最高品質のサービスを提供することをお約束します。

10/10 Fantastiskt

Chris, Vancouver

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I always stay here on all visits to Beijng. For the spacious loft, neighborhood, and convenience.
Bodde här 1 natt i oktober 2019
Svar från sales department 21 nov. 2019
Dear Guest, Firstly, Thank you very much for taking the time posting your review on Hotels your stay at Ariva Beijing West. We have learned about your feedback on hotel room facilities, we are always committed to providing guests with complete facilities and caring services, and the hotel is constantly being refurbished to enhance the guest experience. I hope that you will continue to pay attention to and support us, and sincerely look forward to your visit again!

8/10 Bra

Marybeth

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing space for the price, close to mass transit
We had a great stay at this hotel. Space was very large and comfortable for the price. Having two bathrooms and two levels was so nice since my daughter and I don't keep the same hours. Beds were hard but, from what I understand, typical for China. Free water bottles every day, small fridge was awesome! Shower could have been cleaner (small amount of mold) and some stains on rug, furniture. Surprised at how little English spoken by front desk folks. But overall a great stay, would stay there again in a second if I got to visit my daughter (a student at Peking Univ) again!
Bodde här 6 nätter i september 2019
Svar från sales department 21 okt. 2019
Dear Guest, Firstly, Thank you very much for taking the time posting your review on Hotels.com following your stay at Ariva Beijing West. For the details of room hygiene, we will give enough attention to the future work. For the English issue, we still focus on this and the targeted training has been carried out constantly. Lastly, thank you again for your kind feedback and we hope you will come back to stay with us again.

6/10 Okej

JHIHWEI

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2019
Svar från sales department 14 nov. 2019
尊敬的客人,真诚的感谢您入住北京海润艾丽华酒店并做出点评!希望您继续关注并支持我们,也真诚期待着您的再次光临!

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Suitable for bigger family. Impractical bedroom
We had a good view on the 16th floor. The place is huge. But the fact that the bed is on the second floor loft connected by pretty high stairs makes it a bit impractical therefore not as comfortable as it should be. it is more suitable for bigger families with additional beds on the first floor It is well located.
Bodde här 3 nätter i augusti 2019
Svar från sales department 17 sep. 2019
Dear Guest, Firstly, Thank you very much for taking the time posting your review on Hotels your stay at Ariva Beijing West. Constant pursuit of excellence is our service target, by heart, and with service is our aim, to create domestic high-end hotel management, Lastly, thank you again for your kind feedback and we hope you will come back to stay with us again.

10/10 Fantastiskt

LisaW, San Diego

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bright and spacious loft with two bathrooms, good quality beddings. Excellent hotel restaurant food, nice convenience store. Close to subway and easy access to nearby attractions as well as shopping. Will stay again.
Bodde här 5 nätter i augusti 2019
Svar från sales department 2 okt. 2019
ear Guest, Firstly, Thank you very much for taking the time posting your review on Hotels your stay at Ariva Beijing West. We have learned about your feedback on hotel room facilities, we are always committed to providing guests with complete facilities and caring services, and the hotel is constantly being refurbished to enhance the guest experience. I hope that you will continue to pay attention to and support us, and sincerely look forward to your visit again!

8/10 Bra

HN, Tokyo

Affärsresenär
Gillade: Personal och service
部屋は広くて快適に過ごせます。シャワー等の、設備の老朽化が目立ちますので、新しくなったら さらに快適性が上がると思います。
Bodde här 3 nätter i augusti 2019
Svar från sales department 2 okt. 2019
親愛なるゲストの皆様、アリバ北京ホテルにご滞在いただき、レビューをお寄せいただきありがとうございます! 私たちはお客様に完全な施設と思いやりのあるサービスを提供することに常にコミットしており、ホテルはお客様の体験を向上させるために常に改装工事を行っています。 私たちに引き続き注意を払って支援していただき、またあなたの訪問を心から楽しみにしています!

8/10 Bra

Yuqing

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Convenient Location and Good Price
Pros: The loft rooms are roomy and comfy. There is full bath and TV on each floor of the loft, which is very nice. The King size bed ones have better views, our friends have the king size loft, we have the twin size bed loft. Service is good, they try their best to please you, this includes the daily housekeeping service. The sofa was okay to sleep on, but if you are taller it would be best to get the extra rolling bed for $200 RMB per night. There is a laundry room with two washers and dryers, you can use it for free if your stay is over 7 days. Same thing with the community kitchen. They are both on the 6th floor. The pool is on the 6th floor also but it is not heated, so for an afternoon summer swim is okay. Location wise the hotel is 10 minutes walk from the subway Line #10 and a big shopping mall. The shopping mall has many eateries and shops. There is also an entry to the subway station within the mall in basement level 1. Cons: The carpets in the room are a bit dated and dirty, perhaps an update is in order? They do provide slippers and bath robes however. The first room we got when we arrived smelled like cigarettes, but they were able to change the room to one that doesn't smell at a lower level for us. The Ariva Cafe is on the 3rd floor. There is a 15% service charge for all items. The dishes are on the expensive side so usually there aren't too many patrons. Hint: Get the King size bed loft they are all on 16th floor and probably more cleaner.
Bodde här 9 nätter i juli 2019
Svar från sales department 7 aug. 2019
Dear guests, sincerely thank you for staying at the Ariva Beijing West Hotel and making a review! Thank you for your detailed introduction to the hotel information and location and traffic conditions! I am very happy that the hotel can get your approval. The hotel enjoys an excellent location and is well-equipped for dining, shopping, leisure and entertainment. We have always been to meet the reasonable needs of our guests as a service concept, to provide each guest with personalized and high-quality services, we have already learned your feedback on hotel room facilities, we are always committed to providing guests with complete facilities and caring services, hotel It is also constantly being refurbished to enhance the guest experience. I hope that you will continue to pay attention to and support us, and sincerely look forward to your visit again!

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
酒店員工很有禮貌, 附近有地鐵站和商場很方便, 房間很舒服乾淨, 游泳池很大, 但水溫有點冷, 健身房也很大, 酒店最特別的是有很多廚房可以煮餐, 及時有洗衣機和乾衣機, 很好的度假公寓.
Bodde här 9 nätter i juli 2019

10/10 Fantastiskt

Soyoung

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i maj 2019
Svar från sales department 10 juli 2019
Dear Guest, Firstly, Thank you very much for taking the time posting your review on Hotels your stay at Ariva Beijing West. Constant pursuit of excellence is our service target, by heart, and with service is our aim, to create domestic high-end hotel management, Lastly, thank you again for your kind feedback and we hope you will come back to stay with us again.

8/10 Bra

Verifierad resenär

Gillade: Personal och service och bekvämligheter
Bodde här 18 nätter i april 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i december 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
베이징에서 가본 호텔들 중 가격대비 가장 깨끗하고 쾌적했습니다. 복층구조가 활용하기 좋았습니다.
Bodde här 5 nätter i mars 2019

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
J'ai aimé, la taille de la chambre, les équipements, la vue. Je n'ai pas aimé le chauffage difficile à régler et la litterie dure et bruyante.
Bodde här 2 nätter i mars 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Loft rooms are unique
The loft rooms are unique and give you great views and lots of natural light. This is an older four-star hotel that could use some renovation and updating. Breakfast was pretty weak. Immediate neighborhood is a bit boring, but not far from a decent mall and a subway stop away from the new, flashy part of Haidian
Bodde här 3 nätter i mars 2019

4/10 Dåligt

Shenghua

Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i mars 2019

8/10 Bra

Jeffrey

Gillade: Renlighet, personal och service och rummets bekvämlighet
Great value in aging luxury hotel
I really like the loft rooms at this hotel. I get two stories of windows so have lots of natural light when working in my room. The local neighborhood is not very interesting, but the subway is close and a decent mall is a short walk away. This is a luxury hotel that is aging some, so the condition is a bit worn. But that makes it less expensive. I've stayed here before, and will stay here again because it is an excellent value in Haidian.
Bodde här 5 nätter i mars 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
交通便利
地點方便,接近海淀蘇州街地鐵站
Bodde här 2 nätter i februari 2019

8/10 Bra

HUNG-YANG

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i februari 2019

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
健身房器材有两个跑步机一种维修中不能用
Bodde här 4 nätter i februari 2019

8/10 Bra

Wai I

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
地點方便而且近地铁站
Bodde här 2 nätter i februari 2019

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
部屋が広くて快適に過ごせます。また、従業員の方々もとても親切に対応していただけます。次回も利用させていただきたいと思います。残念なことは 設備の管理が十分にできていないようです。スタンドライトとテレビのリモコンが使えませんでした。特にスタンドライトは電球切れではなく本体が壊れていました。
Bodde här 10 nätter i januari 2019

8/10 Bra

Alex

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2019

8/10 Bra

King

Gillade: Personal och service och rummets bekvämlighet
Bodde här 7 nätter i januari 2019

8/10 Bra

Richju, London

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
This are things that are EXCELLENT with the hotel: 1. Room layout and size (executive floor where we stayed) 2. Room cleaning service 3. Restaurant food This are things that are not so good and can be improved: 1. Room has a mouldy smell (our room) that never went away. 2. Concierge was not interested to help with the luggage’s. 3. Reception does not go above and beyond to assist with queries. 4. Business centre is always closed 5. Executive lounge is only open btw 6am to 10am, which does not make sense. Other times is closed
Bodde här 5 nätter i december 2018
Svar från sales department 11 feb. 2019
Dear guests, sincerely thank you for staying at the Ariva Beijing West Hotel and making a review! We apologize for the feedback you have and the inconvenience caused! The perfect service of the hotel is inseparable from the feedback from the guests, and we will promptly improve your feedback. I believe that you can experience our perfect service when you next stay. Your feedback is the most valuable asset for the hotel. We will pay more attention to the details of the service and perfection. I hope that you will continue to pay attention to and support us, and sincerely look forward to your visit again!

8/10 Bra

Verifierad resenär

Bodde här 3 nätter i december 2018

4/10 Dåligt

Ching Lan

Gillade inte: Renlighet
Go somewhere else
We stayed in a loft apartment. The room is dark, toilet smelly. wont stay again.
Bodde här 2 nätter i november 2018

10/10 Fantastiskt

Seff

超棒
Bodde här 3 nätter i november 2018
Svar från sales department 30 nov. 2018
Dear guests, I sincerely thank you for staying at the Ariva Beijing West Hotel and making a review! Thank you very much for your recognition of Alihua, your recognition is the greatest encouragement for our work! I hope that you will continue to pay attention to and support us, and sincerely look forward to your visit again!

6/10 Okej

Verifierad resenär

Bodde här 8 nätter i oktober 2018
Svar från sales department 30 nov. 2018
Dear guests, I sincerely thank you for staying at the Ariva Beijing west Hotel and making a review! Thank you very much for your recognition of Alihua, your recognition is the greatest encouragement for our work! I hope that you will continue to pay attention to and support us, and sincerely look forward to your visit again!

10/10 Fantastiskt

RUI, 中国

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2018
Svar från sales department 30 nov. 2018
Dear guests, I sincerely thank you for staying at the Ariva Beijing West Hotel and making a review! Thank you very much for your recognition of Alihua, your recognition is the greatest encouragement for our work! I hope that you will continue to pay attention to and support us, and sincerely look forward to your visit again!

8/10 Bra

Kristine

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice for Family but a little out of the way
We took our 4 kids to Beijing for 10 days & stayed at the Ariva. We booked 2 loft rooms for the 6 of us. We chose this hotel because of the loft rooms, which was great since it had a nice living room area where we could all be together, but plenty of space for sleeping at night & a pool. Two of our children did have to sleep on the couch since they gave us rooms with a single king bed, but they said the couches were comfortable & they didn't mind. They were actually probably much softer than the beds. The beds were so hard, literally like sleeping on box springs, but amazingly, I never felt sore even though I like softer beds & I slept well. The linens & towels were clean, but the carpet was not! I think it is mostly because they are lighter colored carpets, but they really could use a cleaning. I am a bit OCD, so I wore flip flops in the room & had the kids wear the slippers that were provided, but since everything else was pretty clean, it was okay. It was really great to have 2 bathrooms in each room. Made it much easier while getting ready or when we all needed a bathroom break! We loved the size & arrangement of the room, but wish it was in a more central location. Luckily it is very close to the Suzhoujie subway station on the line 10, so we could get around easily, but it required a lot of travel time to get to most places. If we were to go again, we would likely stay in the Wangfujing area, which is more central. If you do stay here, ask for a view room.
Bodde här 9 nätter i oktober 2018
Svar från sales department 30 nov. 2018
Dear guests, I sincerely thank you for staying at the Ariva Beijing West Hotel and making a review! Thank you for your detailed introduction to the hotel facilities, location and traffic conditions! I am very happy that the hotel can get your approval. The hotel is strategically located, and the surrounding dining, shopping, leisure and entertainment facilities are well-equipped and well received by customers. We have always been to meet the reasonable needs of our guests as a service concept, to provide each guest with personalized and high-quality services, to provide each guest with a more comfortable stay experience, I hope you continue to pay attention to and support us, and sincerely look forward to you Come back again!

10/10 Fantastiskt

Stan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i oktober 2018

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i september 2018

8/10 Bra

Michiya

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2018

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ロフトのあるホテル
地下鉄 蘇州街駅から徒歩数分のホテルです。ベッドルームがロフトにあるのでリビングルームが広く快適です。
Bodde här 7 nätter i augusti 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2018

10/10 Fantastiskt

Erica

Perfect hotel very close to Peking Airport.
Amazing.
Bodde här 6 nätter i augusti 2018