Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 58 av 97 recensioner" "
10 - Fantastiskt
58
8 - Bra i betyg. 14 av 97 recensioner" "
8 - Bra
14
6 - Okej i betyg. 16 av 97 recensioner" "
6 - Okej
16
4 - Dåligt i betyg. 8 av 97 recensioner" "
4 - Dåligt
8
2 - Väldigt dåligt i betyg. 1 av 97 recensioner" "
2 - Väldigt dåligt
1
8,6/10
Renlighet
8,4/10
Personal och service
8,0/10
Bekvämligheter
7,4/10
Boendets skick och faciliteter
8,4/10
Hållbarhet
Recensioner
6/10 Okej
Verifierad resenär
28 okt. 2023
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not bad
Verifierad resenär
Bodde här 1 natt i oktober 2023
6/10 Okej
Nada
7 okt. 2023
Gillade: Renlighet
Nice views - there was no good service and nice welcoming
Nada
Bodde här 3 nätter i september 2023
Svar från CH 10 okt. 2023
Dear Ms. Nada , we would like to thank you for taking time to send us your valuable feedback about our Hotel, which we will take them in consideration and share it with the management and especially the location of your room for next time . Hope to welcome you again soon .Best Regards, George Aoun
10/10 Fantastiskt
Houry, Fresh Meadows
6 okt. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Houry
Bodde här 6 nätter i september 2023
10/10 Fantastiskt
Fadi, Beirut
1 okt. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel has a magnificent view, beautiful garden breakfast was good I do recommend this hotel.
Fadi
Bodde här 1 natt i september 2023
Svar från CH 4 okt. 2023
Dear Mr. Fadi , Thank you for choosing to stay in our hotel and for taking the time to share with us with the valuable feedback regarding your recent journey. I am very glad to hear it was a lovely experience and we work hard to exceed our guests' expectations by providing an excellent service consistently. I will definitely share your encouraging comments with our staff, as it is a token of appreciation for their hard work. We are looking forward to welcoming you back soon.Best Regards, George Aoun
10/10 Fantastiskt
Naziha
25 sep. 2023
Naziha
Bodde här 1 natt i september 2023
2/10 Väldigt dåligt
Samer
Reste med familjen
17 sep. 2023
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
View
Samer
Bodde här 1 natt i september 2023
Svar från CH 4 okt. 2023
Dear Mr. Samer , Thank you for choosing to stay in our hotel and for taking the time to share with us with the valuable feedback regarding your recent journey. I am very glad to hear it was a lovely experience and we work hard to exceed our guests' expectations by providing an excellent service consistently. I will definitely share your encouraging comments with our staff, as it is a token of appreciation for their hard work. We are looking forward to welcoming you back soon.Best Regards, George Aoun
10/10 Fantastiskt
Walid
Reste med sin partner
29 aug. 2023
Gillade: Renlighet, personal och service och bekvämligheter
heavenly peacful
Walid
Bodde här 1 natt i augusti 2023
10/10 Fantastiskt
Nada
24 aug. 2023
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Never again
Nada
Bodde här 1 natt i augusti 2023
8/10 Bra
Gaby
Reste med sin partner
27 juli 2023
Gillade: Renlighet och bekvämligheter
Good location, with a beautiful garden, and the rooms need to be upgraded. The price should be adjusted.
Gaby
Bodde här 4 nätter i juli 2023
10/10 Fantastiskt
Michael
15 juli 2023
Gillade: Renlighet och personal och service
Beautiful venue for a wedding. Hotel is a little outdated. Toilet kept having issues but overall it was a pleasant stay.
Michael
Bodde här 1 natt i juli 2023
Svar från CH 25 juli 2023
"Dear Mr. Mikhael thank you for your review we do appreciate your comments which will be shared with our team to rectify the toilets issue in the future . Hope to welcome you again soon .Best Regards, George Aoun
10/10 Fantastiskt
Fadi
4 juli 2023
Fadi
Bodde här 1 natt i juli 2023
6/10 Okej
Mohamad
Reste med familjen
1 juli 2023
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Great location and view but rooms very outdated and unclean with stained carpet everywhere.
Karine at reception very kind and professional
The spa and inside pool are nice
Outdoor pool very unimpressive
Poor value for the money
Mohamad
Bodde här 1 natt i juni 2023
Svar från AR 4 juli 2023
Dear Mr. Mohammad thank you for your feedback about our colleague Carine , we do appreciate your comments about the refurbishment and will take it into consideration , and we apologize for any inconvenience . and we hope to welcome you again soon in our new renovated rooms .Best Regards, George Aoun
6/10 Okej
Mansour
30 juni 2023
Gillade: Renlighet och personal och service
SPA is great, although they need a hotter jacuzzi. Views are great. Rooms are dated, carpet is super old. Lights by windows in building don’t go off at night and curtains are translucid so room doesn’t get dark at night which affects sleep.
Mansour
Bodde här 1 natt i juni 2023
Svar från George Aoun 4 juli 2023
Dear Mr. Mansour thank you for your feedback we do appreciate your comments about the refurbishment and will take it into consideration , but our black out curtain are heavy enough to darken the room and sorry again for the inconvenient , and we hope to welcome you again soon in our new renovated rooms .Best Regards, George Aoun
10/10 Fantastiskt
Stephanie
Reste med sin partner
16 apr. 2023
Gillade: Personal och service och boendets skick och faciliteter
Great
Stephanie
Bodde här 1 natt i april 2023
Svar från GA 17 apr. 2023
Dear Stephanie,, many thanks for taking the time to fill the review for us , we will sharing this excellent comment with the team ,, best regards
4/10 Dåligt
A Ghida
Reste med sin partner
20 mars 2023
Gillade inte: Boendets skick och faciliteter
The indoor pool was not that warm and not clean and ppl throwing their towels and slippers everywhere
The breakfast is too poor for a room rated 150$/night
No one explained properly where is the gym and how to access it.
The hotel wasn’t warm enough, the corridors and the hall are kind of cold.
No minibar in the room and the keys are very old (door did not open had to ask for the reception help and waited until another room is available).
A Ghida
Bodde här 1 natt i mars 2023
Svar från CH 23 mars 2023
Dear Ms. Ghida thank you for your feedback we do appreciate your comments about the Spa and the hotel which will be shared with our team and we apologize for any inconvenience . and we hope to welcome you again soon in much better condition .Best Regards, George Aoun
6/10 Okej
Hero
Reste med familjen
15 mars 2023
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Wonderful landscape garden and views with beautiful and amazing spa.
But hotel is old and hotel room is not updated and needs full renovation!
Worth a visit but don’t stay overnight!
Hero
Bodde här 1 natt i mars 2023
Svar från GA 17 apr. 2023
Dear Hero , many thanks for sharing your comments with us , and we are looking forward to welcome you again in our new renovated rooms ,best regrads
10/10 Fantastiskt
Nabih
3 jan. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A gem for select clients only
Located in a very peaceful and quiet area, this long established classic of age hotel laying on a hill with panoramic view of the city and the sea far below, offers a good old fashioned restaurant, beautiful pub lounge, gorgeous tea room, and a superb full SPA with indoor pool for relaxation, gardens and gardens and finally a swimming pool.
Nabih
Bodde här 1 natt i december 2022
8/10 Bra
Khaled
31 okt. 2022
Khaled
Bodde här 1 natt i oktober 2022
Svar från George Aoun 4 nov. 2022
Dear Mr.Khaled Thank you for your feedback and for being our guest, we appreciate your time sharing your review and we do hope to welcome you again soon .Best Regards,
10/10 Fantastiskt
Houry, Fresh Meadows
Reste i grupp
9 okt. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property excellent staff great stay !
Houry
Bodde här 5 nätter i september 2022
Svar från George Aoun 26 okt. 2022
Dear Mrs.Houry Thank you for your positive feedback and for being our guest, we appreciate your time sharing your review , which will be shared with our team . and we do hope to welcome you again soon .Best Regards,
10/10 Fantastiskt
Daniel
4 okt. 2022
Daniel
Bodde här 3 nätter i september 2022
Svar från George Aoun 10 okt. 2022
Dear Mr.Daniel Thank you for your feedback and for being our guest, we appreciate your time sharing your review , which will be shared with our team . and we do hope to welcome you again soon .Best Regards,
4/10 Dåligt
Raffi
2 okt. 2022
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Raffi
Bodde här 5 nätter i september 2022
10/10 Fantastiskt
Elie
Reste med familjen
25 sep. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unique hotel in a beautiful area.
Elie
Bodde här 2 nätter i september 2022
Svar från George Aoun 27 sep. 2022
Dear Mr.ELie Thank you for your positive feedback and for being our guest, we appreciate your time sharing your review , which will be shared with our team . and we do hope to welcome you again soon .Best Regards, George Aoun
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
1 aug. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything was amazing
Verifierad resenär
Bodde här 1 natt i juli 2022
Svar från Hotel Al Bustan 4 aug. 2022
Dear Mr. Anonymous Thank you for your amazing feedback and for being our guest, we apreciate your time sharing your review , which will be shared with our team . and we do hope to welcome you again soon .Best Regards, George Aoun
10/10 Fantastiskt
Mustafa, CAMILLUS
Reste med familjen
12 juli 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome place with breathtaking view and great outdoor space and pool. Carinne the manager is exceptional and very helpful! Thumbs up.
Mustafa
Bodde här 1 natt i juli 2022
Svar från Sahar 15 juli 2022
Dear Mr. Mustapha Thank you for your feedback and for being our guest, we appreciate your time sharing your review , which will be shared with our team . ,we are continuously working towards enhancing our guests experience and we do hope you will see you again soon and do not be late this time .Best Regards, George Aoun
10/10 Fantastiskt
Ahmad
Reste med sin partner
26 juni 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location, friendly staff, great ambiance
Ahmad
Bodde här 1 natt i juni 2022
Svar från George Aoun 28 juni 2022
Dear Mr. Ahmad , I was delighted to receive your review of appreciation , and was especially pleased to read your kind words about our associates . It made me happy to know you feel at home with us. Working with clients like you make the long and arduous hours worthwhile and provide much needed encouragement.
Mr. Ahmad, I have shared your review of appreciation to the staff and they too appreciate your feedback and vow to work harder to ensure further excellence in their customer service efforts and I'm so pleased to know that it brightens your day.
Thank you once again for your compliment and appreciation.
6/10 Okej
Majed
28 maj 2022
Gillade inte: Personal och service och boendets skick och faciliteter
The pool was dirty
The TV was very old
And you can get food after 8 PM
Majed
Bodde här 6 nätter i maj 2022
Svar från George Aoun 28 juni 2022
Dear Mr. Majed ,
It is with great concern and regret I received your review outlining the experienced you had with food service.
First and foremost, on behalf of Al Bustan Hotel I would like to personally apologize for your inconvenience. I assure you we are taking the necessary steps to prevent it from happening in the future. Upon thorough review of the situation, we narrowed the cause to and have noted your comment. Appropriate discipline with our associates has been carry out to rectify the shortfall and details will be catch up and all went well pleasantly. Also, I would like to confirm that we will be more keen in future detailing our hospitality service.
10/10 Fantastiskt
GHASSAN
20 sep. 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful!!!
Everything was EXCEPTIONAL!!!
GHASSAN
Bodde här 1 natt i september 2021
Svar från GA 25 sep. 2021
Dear Mr. Ghassan,
Thank you for taking the time to write a most complimentary review about your recent stay at Al Bustan Hotel & SPA .
I greatly appreciate your kind words about our hotel and you had an exceptional stay.
We do look forward to the opportunity of welcoming you back to the hotel in the near future.
Best Regards,
George Aoun
General Manager,
Al Bustan Hotel & SPA
10/10 Fantastiskt
Jonathan Samir, Adonis
Reste med sin partner
3 sep. 2021
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Jonathan Samir
Bodde här 1 natt i september 2021
4/10 Dåligt
Verifierad resenär
Reste med familjen
21 juli 2021
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice view. Very poor management. Not clean. Terrible front desk service.
Verifierad resenär
Bodde här 5 nätter i juli 2021
Svar från GA 21 juli 2021
Thank you for taking the time to share your comments regarding your recent stay at Al Bustan Hotel & SPA .
I was however i was disappointed to learn about the inconvenience you faced regarding the front desk service and room cleanliness. .
Rest assured this will be communicated with the respective teams and will be given more and additional attention to in the future.
I sincerely hope we will have the pleasure of welcoming you back in the near future so that we can provide you with a more complete experience.
General Manager
Georges Aoun
6/10 Okej
Verifierad resenär
Reste med familjen
13 juli 2021
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Great location but need a lot of upgrade
Verifierad resenär
Bodde här 2 nätter i juli 2021
Svar från George Aoun 20 juli 2021
Dear Mr. Anonymous ,, we would to take this opportunity to thanks you for time spends on writing your review and great to know that you enjoyed our location on the top of the mountain . with regards to the upgrade , we pleased to let you know that we started partially started removing our rooms . regards
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
30 juni 2021
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dry nice service and clean hotel
Verifierad resenär
Bodde här 3 nätter i juni 2021
Svar från George Aoun 1 juli 2021
Dear Mr. / Mrs Anonymous ,
Thank you for taking the time to write a most complimentary review about your recent stay at Al Bustan Hotel & SPA .
I greatly appreciate your kind words about our hotel and in particular your comments about our “nice service and clean hotel ” .
We do look forward to the opportunity of welcoming you back to the hotel in the near future.
10/10 Fantastiskt
Verifierad resenär
26 juni 2021
Verifierad resenär
Bodde här 4 nätter i juni 2021
8/10 Bra
Verifierad resenär
Reste med familjen
20 juni 2021
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A beautiful place with fabulous views
Verifierad resenär
Bodde här 2 nätter i juni 2021
Svar från GA 20 juni 2021
Dear Sir / madam,
Thank you for taking the time to write a very positive feedback about your recent stay at Al Bustan Hotel & SPA .
I greatly appreciate your kind words, We do look forward to the opportunity of welcoming you back to the hotel in the near future.
Best Regards,
George Aoun
General Manager, Al Bustan Hotel & SPA
10/10 Fantastiskt
Verifierad resenär
Reste med sin partner
11 maj 2021
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Verifierad resenär
Bodde här 1 natt i maj 2021
Svar från George Aoun 12 maj 2021
Dear Valued Guest
I would like to thank you for taking the time to share your review on expedia.com about your recent stay at Al Bustan Hotel !
We truly value your review as it is through comments like yours that we are able to uphold our commitment to excellence and provide the best service possible. Please accept our sincere apologies for not being able to meet your expectations during your stay in some areas , and we hope to have another opportunity to better your experience with us whenever your travels bring you back to Al Bustan Hotel .
thank you again
10/10 Fantastiskt
Assil
8 mars 2020
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Assil
Bodde här 1 natt i mars 2020
10/10 Fantastiskt
Lara
18 nov. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great experience and wonderful hospitality! :)
Al Bustan Hotel is an experience not just a hotel. The chapel, the Espace Spa, the interior decoration, the paintings, the outdoor terrace and many more; should be all checked as they create beautiful and unforgettable stories in our memories. Big thanks to a warm welcoming staff especially Mrs Patricia and Mr.Fady: You made my birthday feel so special!!
Lara
Bodde här 1 natt i november 2019
8/10 Bra
Verifierad resenär
18 okt. 2019
Verifierad resenär
Bodde här 9 nätter i oktober 2019
8/10 Bra
Zack
Reste med familjen
26 sep. 2019
Gillade: Renlighet, personal och service och bekvämligheter
I can tell that Al Bustan was ahead of its time in terms of interior design elements and outside grounds back in the 60s. However, some 60 years later it will benefit greatly from some updates.
Zack
Bodde här 3 nätter i september 2019
10/10 Fantastiskt
Verifierad resenär
24 sep. 2019
Verifierad resenär
Bodde här 1 natt i september 2019
6/10 Okej
Verifierad resenär
20 sep. 2019
Gillade: Personal och service
Gillade inte: Renlighet
Verifierad resenär
Bodde här 1 natt i september 2019
10/10 Fantastiskt
ziyad
15 sep. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent for family.. excellent service, very clean extra friendly. Perfect for relaxing
ziyad
Bodde här 1 natt i september 2019
4/10 Dåligt
Verifierad resenär
Reste med familjen
28 aug. 2019
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Tattered 60’s hotel with state of the art spa
The hotel is run down and needs renovation. There were weddings every day and it was too loud to sit by the pool. But the spa is superb so we stayed indoors enjoying the amazing state of the art hydro pool and beautiful Hammam.
Verifierad resenär
Bodde här 4 nätter i augusti 2019
10/10 Fantastiskt
Verifierad resenär
18 aug. 2019
Verifierad resenär
Bodde här 1 natt i augusti 2019
8/10 Bra
J.Wehbe
Reste med familjen
25 juli 2019
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It needs some updates
The hotel is constantly working on repair rather than putting new furniture
J.Wehbe
Bodde här 14 nätter i juli 2019
10/10 Fantastiskt
Verifierad resenär
25 juli 2019
Verifierad resenär
Bodde här 1 natt i juli 2019
10/10 Fantastiskt
Verifierad resenär
1 juli 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Verifierad resenär
Bodde här 3 nätter i juni 2019
10/10 Fantastiskt
Verifierad resenär
14 apr. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Verifierad resenär
Bodde här 1 natt i april 2019
10/10 Fantastiskt
Abdulrahman
15 mars 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
الموقع رائع و ممتاز لمن لديه وسلة مواصلات.
Abdulrahman
Bodde här 2 nätter i mars 2019
Svar från Patricia 18 mars 2019
Thank you for the review. We hope to welcome you again soon
10/10 Fantastiskt
Verifierad resenär
24 feb. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Verifierad resenär
Bodde här 1 natt i februari 2019
10/10 Fantastiskt
Verifierad resenär
22 feb. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
einzigartige Lage und Blick über Beirut, wunderschönes, hervorragend eingerichtetes und ausgestattetes Spa (Schwimmbad und Massagebad mit starken Wasserdüsen, modernes großzügiges Gym)
Verifierad resenär
Bodde här 2 nätter i februari 2019
Svar från Patricia 25 feb. 2019
Thank you for your review. We are so happy you enjoyed your stay and the spa.
Hope to welcome you again soon