Exteriör

Recensioner av SO/ Sofitel Mauritius

5 out of 5
SO/ Sofitel Mauritius
Royal Road, Beau Champ, Bel Ombre

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 121 av 200 recensioner" "
8 - Bra i betyg. 53 av 200 recensioner" "
6 - Okej i betyg. 16 av 200 recensioner" "
4 - Dåligt i betyg. 5 av 200 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 200 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

9,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

JONAS

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 10 nätter i december 2023
Svar från Divya 18 maj 2024
Dear Jonas,Thank you for the excellent rating!We are looking forward to welcoming you very soon.Best Regards,SO/ Team

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Peaceful and relaxing setting
Such a peaceful and relaxing setting, with great service! The beach and pool areas are beautiful. Excellent breakfast and dinner buffet! We also enjoyed the La Plage Restaurant! The rooms are amazing, with much attention to detail! A special thanks to Raj and Sanjena and to the cleaning staff! I hope to return!
Bodde här 5 nätter i augusti 2017
Dear John What a wonderful review! We will share your comments ad on behalf of the team we thank you for your precious feedback. We hope to have the pleasure to welcome you back in our Luxuriant Paradise. Kind Regards from SO, The Management

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket fint boende och klanderfri service.
Total avkoppling med fin service och fantastisk mat. Vi hade halvpension, drycken på kvällen ingick inte, varken alkoholfritt eller vin/öl. Dryck och mat utanför halvpension är ganska dyrt.

8/10 Bra

Christophe

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Très belle suite avec vue mer , beau restaurant jardin , repas délicieux , le personnel fantastique , mais la plage est moins belle que sur les photos , exposée au vent . L'entree de l'Hotel n'est pas très chic , vieillotte .
Bodde här 6 nätter i maj 2024
Svar från Divya 18 maj 2024
Bonjour,Quel plaisir de lire que votre séjour chez nous a été parfait notamment grâce à l’hospitalité de cœur de nos collègues.Je ne manquerai pas de féliciter tous ceux mentionnés pour leur dévouement et d’avoir aidé à rendre votre séjour mémorable.Nous avons hâte de vous accueillir à nouveau chez nous.Meilleures salutations,L'Equipe SO/

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best vacation my wife and I have had hands down. We have traveled the world since we were both young adults and we could not have been happier. Great resort and great people!
Bodde här 12 nätter i november 2023
Svar från Divya 18 maj 2024
Dear James,Thank you for taking the time to rate our hotel! We are glad that you enjoyed your experience at SO/ Mauritius and hope to see you again very soon.Kind Regards,So/ Team

6/10 Okej

Max

Gillade: Personal och service och rummets bekvämlighet
Not 5* luxury
We felt it was more representative of a 4* stay than 5* hotel. We stayed in a suite, and the room was tired and needed updating. Nowhere to hang towels, plugs not working, no curtains for the patio area so was awaken at first light. And despite saying there were two restaurants, with half board you had to pay for the other. So you are restricted to the buffet, which is limited in size and the food was repetitive. The price of drinks was very high. A pint of beer was £8 and a single shot of liqueur was £10 for the cheapest. Meaning bar tabs run up if you want to have some drinks with your meals. There was a bit of upselling throughout the stay for their trips, massages, taxis, dinners etc. Gym was small and WiFi was weak throughout. However lovely beach and pool area. And staff were very friendly.
Bodde här 5 nätter i november 2023

10/10 Fantastiskt

Claudio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 10 nätter i oktober 2023
Svar från SoMauritius 2 nov. 2023
Dear Mr Claudio,Thank you for the excellent rating!The whole team hopes you will come back very soon to enjoy more memorable moments.Best Regards,So/ Team

6/10 Okej

Kristian

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i september 2023
Svar från SoMauritius 2 nov. 2023
Dear Kristian,Thank you for rating our hotel!Looking forward to seeing you again very soon.With kindest regards,SO/ Team

8/10 Bra

MOHAMED

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hôtel situation extraordinaire Jardin botanique Chambre vieillissante Besoin de rafraîchissement Personnel de l’hôtel extraordinaire de gentillesse
Bodde här 5 nätter i september 2023
Svar från SoMauritius 1 okt. 2023
Bonjour Mons Mohamed,Nous vous remercions pour vos commentaires suite à votre séjour au SO/ Mauritius.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour nos ambassadeurs qui travaillent jour après jour pour vous offrir un service irréprochable.Nous espérons avoir la chance de vous accueillir parmi nous lors de votre prochain voyage à l'Ile Maurice.Bien à vous,L’Équipe SO

10/10 Fantastiskt

Ruth Sarah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked the friendliness and kindness of all the staff we met at the hotel and were made to feel that nothing was too much trouble. We would like to thank everyone and especially Raj and Divya for always being there to make our stay completely stress and hassle free, chef Vinay and his team for the delicious variety of wonderful dishes that catered for all tastes and a special thank you for the effort they made to tweak the recipes to cater for my allergies , all the waiting and bar staff especially Jamy who always made us feel welcome and we would also like to thank the spa team for the incredible treatments they provided to make our stay even more memorable . The whole holiday experience was unforgettable from our cleaner Noora to the gardeners and buggy drivers who were a delight to meet and always had a smile on their faces … thank you, Sam & Ruth .
Bodde här 14 nätter i augusti 2023
Svar från Divya 3 sep. 2023
Dear Mrs Sam & Ruth,Thank you immensely for the heart touching review. Thank you for your visit and for giving us the privilege to be at your service to share our passion for the hospitality industry.We shall share your amazing feedback and recognition to all our ambassadors who contributed preciously to the success of your holidays especially Raj, Divya, Chef Vinay, Jamy, Noora, spa team, the buggy drivers as well as the gardeners.Looking forward to the pleasure of welcoming you back soon for another memorable moment.Yours Truly,SO/ Team

6/10 Okej

Khatidja

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Beautiful hotel and beach. Staff couldn’t be more accommodating and were so helpful with assisting with baby food. Hospitality was great . A few points, the buffet was nothing compared to other 4-5* resorts we have stayed at across the island, no ice cream at dessert for the children, was quite disappointing. On the last day, staff kept entering our room without ringing first at the very least which was really strange and inappropriate.
Bodde här 2 nätter i juli 2023
Svar från SoMauritius 3 sep. 2023
Dear Mrs Khatidja,Thank you for taking the time to tell us about your experience at the So/ Mauritius, We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,So/ Team

10/10 Fantastiskt

eric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i juli 2023
Svar från SoMauritius 1 aug. 2023
Dear Mr Eric,Thank you for the excellent rating.We are looking forward to welcoming you very soon.Best Regards, SO/ Team

4/10 Dåligt

Reem

Reste i grupp
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Good hotel, big villa and beautiful view, but very bad service
Bodde här 3 nätter i april 2023
Svar från SoMauritius 7 maj 2023
Dear Reem,Thank you for taking the time to tell us about your holidays at the So/ Mauritius, We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,So/ Team

10/10 Fantastiskt

sabrina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel is really nice. Fining was really good. The beach is nice and us posdible to enjoy nice walks and,water activities. Swimming is not easy due to water currents and in done areas a lot of algae
Bodde här 3 nätter i april 2023
Svar från SoMauritius 18 apr. 2023
Dear Sabrina,Thank you for letting us know how much you enjoyed your recent stay at So/ Mauritius.We are delighted to hear that you were able to take advantage of the overall service provided by our ambassadors who were eager to help.We hope to have the pleasure of hosting you again in the near future.Kind Regards,So/ Team

8/10 Bra

Alexander

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Große und geräumige Zimmer, allerdings schon in die Jahre gekommen. Mit ein bisschen Instandhaltung wären viele Probleme gelöst. Im Großen und Ganzen eine schöne Anlage, nettes Personal und gutes Essen. In der näheren Umgebung gibt es leider nichts und man ist auf Taxis angewiesen. Die Preise für Getränke sind unverschämt teuer!
Svar från SoMauritius 19 jan. 2023
Hello,Thank you for sharing your experience of our resort.Your feedback has been taken into consideration with great concern for continuous improvement.We look forward for your next stay at our resort for a much better experience.Kind Regards,SO/ Team

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très sympa !
Merci à l'équipe du Sofitel pour son accueil ! L'hôtel n'est pas tout neuf mais bien entretenu et les infrastructures de qualité : belle piscine, jolie chambre, kids club, bateau à fond de verre, kayak et pédalo disponible sur place
Bodde här 1 natt i januari 2023
Svar från SoMauritius 19 jan. 2023
Bonjour,Salutations de So/ Mauritius, merci d'avoir pris le temps d’évaluer votre séjour.Mille mercis pour ces belles appréciations qui nous vont droit au coeur.Quel bonheur que de vous savoir conquis par le So/ Mauritius, ses prestations et ses ambassadeurs.En espérant vous retrouver pour un autre séjour parmi nous.Bien à vous,L'Equipe So/

8/10 Bra

Andreas

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
God beliggenhed men svingende service
Servicen var generelt af svingende kvalitet. Morgenmadsbuffeten var ikke altid klar til åbningstidspunktet. Vi blev spurgt til hvilket tidspunkt på dagen vi ville have rengøring, men kun 1 gang ud af 7 kom de på det aftalte tidspunkt. Flere ting trænger til vedligeholdelse.
Bodde här 7 nätter i november 2022
Svar från SoMauritius 17 dec. 2022
Dear Andreas,Thank you for taking the time to tell us about your experience at the So/ Mauritius, We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Sincerely,So/ Team

8/10 Bra

Alexandra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wir hatten uns für eine Villa mit einem kleinen privaten Pool entschieden. Sie entspricht den Bildern auf der Website und ist wirklich sehr schön. Ein großen Nachteil des privaten Swimmingpools ist dass er nicht beheizt ist und wir ihn nicht nutzen konnten (dasselbe gilt für den Gemeinschaftspool). Bei einem Preis von rund 600€/Nacht muss man sicher sein, dass man alle Annehmlichkeiten genießen kann. Dies hat uns sehr enttäuscht. Andererseits große Zufriedenheit in puncto Service und Freundlichkeit. Der Frühstücks- und Zimmerservice sowie das Restaurant werden dem Ruf der Accor Hotels gerecht.
Bodde här 3 nätter i november 2022
Svar från SoMauritius 17 dec. 2022
Dear Alexandra,We thank you so much for taking the time to write about your stay at SO/ Mauritius and we are delighted to read about your experience.Your review is a source of motivation for the whole ambassadors to always give the best service. So, thank you again!Your feedback about the heated pool has been taken into consideration with great concern for continuous improvement.We look forward to welcoming you in the near future.Kindest regards,SO/ Team

10/10 Fantastiskt

Daniyal

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The layout of the property, the open air concept good idea in these times, the faculties inside the room are outstanding
Bodde här 10 nätter i september 2022
Svar från SoMauritius 15 nov. 2022
Dear Daniyal,Thank you for the amazing rating, looking forward to welcome you again.Best Regards,So/ Team

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i september 2022
Svar från SoMauritius 15 nov. 2022
Hello,Thank you for the amazing rating, looking forward to welcome you again.Best Regards,So/ team

8/10 Bra

harvey

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely secluded environment. Beautifully designed.
Bodde här 13 nätter i augusti 2022
Svar från SoMauritius 13 sep. 2022
Dear Harvey,Greetings from So/ Mauritius.We are thank you for your beautiful review, we look forward to welcoming you back for a yet another wonderful holiday soon.Warm island regards,So Team

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2022
Svar från SoMauritius 31 aug. 2022
Hello,Thank you so much for rating a 10 out of 10 to our hotel.We are looking forward to welcome you soon.Kind Regards,SO Team

8/10 Bra

Nicolas

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nous avons apprécié le service aux petits soins et la compétence des équipes, la qualité du service en général, le calme et les activités possibles, la chambre également mis à part la non disponibilité de la baignoire extérieure. L'état des courts de tennis et matériel à revoir me semble-t-il. En point d'amélioration chauffer la piscine en période hivernale
Bodde här 5 nätter i augusti 2022
Svar från SoMauritius 31 aug. 2022
Bonjour Monsieur Nicolas,Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour au SO/ Mauritius.Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Les hôtels SO/ sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.Soyez assurée que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées.Nous vous remercions encore pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.Dans l’attente de vous accueillir prochainement, nous vous prions de croire en l’expression de nos sentiments les meilleurs.Cordialement,L’Équipe SO

10/10 Fantastiskt

Filiberto

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the gardens and contact with nature, all quiet and well maintained. All staff very kind and ready to help
Bodde här 12 nätter i juli 2022
Svar från SO Team 21 juli 2022
Dear Filiberto, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, SO Team

10/10 Fantastiskt

Nejat

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very beautiful environment, nature, friendly staff. Quick services.
Bodde här 7 nätter i juni 2022
Svar från SO Team 6 juli 2022
Dear Nejat, Thank you for for this great review! We appreciate your feedback and we will definitely share it with our ambassadors. We are sure that it will serve as an encouragement for them. We hope to welcome you back very soon. Kind Regards, SO Team

10/10 Fantastiskt

Russell

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We love this Hotel so much! We felt safe around the area. The staff are very friendly. The food are always good. We highly recommend this place. Thank you so much!We will be back!
Bodde här 13 nätter i maj 2022
Svar från SO Team 27 juni 2022
Dear Russell, Thank you for your high praises and recommendations! We're looking forward to welcoming you back to SO/ Mauritius for your next holiday! We will also share your review with all the ambassadors. Kind Regards, SO Team

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent 5* resort
Excellent family stay; chef team was brilliant and catered for our very specific vegetarian meal needs throughout our 11 days stay over Easter 2022. The rooms were fantastic and well set on a beautiful coral beach. Highly recommend this resort- having stayed at others on the Island previously.
Bodde här 11 nätter i april 2022
Svar från SO Team 29 apr. 2022
Dear Guest, Thank you for such a nice review! We are really glad to know that you have enjoyed your experience at SO/ Mauritius particularly the excellent and particularly attentive service from our ambassadors. At SO/, it is of utmost importance that all the ambassadors exceed the legitimate expectations of our guests and while reading your comments we can see that they hit the mark! Thank you for the recommendation and we hope to welcome you again very soon. Kind Regards, SO Team

8/10 Bra

Evatt

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Great environment
Bodde här 4 nätter i mars 2022
Svar från SO Team 22 mars 2022
Dear Evatt, Thank you for taking the time to rate your stay at SO/ Mauritius. We are glad to read that you enjoyed your time with us. We look forward to welcoming you back soon. Kind Regards SO Team

10/10 Fantastiskt

Nadia

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hôtel exceptionnel une chambre spacieuse et très jolie la nourriture est super bonne que ce soit le petit déjeuner jusqu’au dîner ! Sans parlé du personnel qui est l’écoute et toujours à votre disposition ! Merci à toute l’équipe pour votre gentillesse hospitalité et plus particulièrement à M. RAJ qui à était tellement serviable durant notre séjour un grand merci à vous .
Bodde här 9 nätter i februari 2022
Svar från L’Équipe SO 21 feb. 2022
Chère Nadia, Nous vous remercions d'avoir pris le temps de noter votre expérience suite à votre séjour au SO/ Mauritius. C'est avec grand plaisir que nous partagerons votre note à toute l'équipe. Au plaisir de vous revoir prochainement! Cordialement, L’Équipe SO

10/10 Fantastiskt

Ling Ling

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect Holiday
Was amazing all around ! highly recommended !
Bodde här 1 natt i januari 2022
Svar från SO Team 3 feb. 2022
Dear Ling Ling, Thank you for your high praises and recommendations! We're looking forward to welcoming you back to SO/ Mauritius for your next holiday! We will also share your review with all the ambassadors. Kind Regards, SO Team

6/10 Okej

Alexey

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Нужно тщательней отбирать персонал
Сам отель приятный, большие виллы, ухоженная территория. Пляжа можно считать что нет, но это особенность острова. Большой (но достаточно холодный) бассейн. Ресторан работал только буфет. Причем один из дней все было норм, на второй персонал испортил все впечатление, которое только возможно. Час ждали вино, час. Еду, естественно, всю съели к моменту когда принесли. На каждую (каждую!!!) позицию в винной карте говорили этого нет. Через час принесли совсем не то, что заказывали. Позднее выяснилось, что вино есть, если у вас другой официант. Полчаса ждали капучино. Не дождались. В счет сначала включили, потом убрали, но сказали, что на комнату нельзя записать, платите наличными. Потащили разбираться на ресепшн, где выяснили, что забыли что-то прописать в системе. Извинений никто тоже не принес. История о том, как конкретные люди могут испортить отдых, на острове был еще Sofitel, но после этого отменили поездку туда и выбрали другую сеть. В общем для нас из примерно 8 отелей на маврикии этот оказался самым неудачным. А жаль…
Bodde här 1 natt i november 2021
Svar från SO Team 6 jan. 2022
Dear Alexey, We appreciate you took the time to share your feedback. It's unfortunate your stay in our hotel didn't exceed your expectations. We regret that you weren't entirely satisfied with the quality of service at the resort. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon. Sincerely, SO Team

10/10 Fantastiskt

hussein

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
رحلة استجمام وهدوء
التجربة كانت رائعة وأنصح بزيارته
Bodde här 4 nätter i november 2021
Svar från SO Team 6 jan. 2022
Dear Hussein, Thank you for your high praises and recommendations! We're looking forward to welcoming you back to SO/ Mauritius for your next holiday! We will also share your review with all the ambassadors. Kind Regards, SO Team

10/10 Fantastiskt

Vera, Roma

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Posizione sulla spiaggia, camere spaziosose luminose immerse nel verde. Personale molto accogliente. Scelta per ristorazione sia a pranzo che a cena. Atmosfera molto rilassata e verma ete piacevole. Gli spazi comuni ampi e immersi nella natura.
Bodde här 7 nätter i januari 2020
Svar från DC 11 feb. 2020
Dear Madam Vera We would like to thank you for taking the time to give us your feedback following your stay in our resort. We are pleased to read that we have succeeded in making your stay a memorable one. Indeed, our mission is to offer innovative comfort to our guests. Thank you again for your comments which inspire us to maintain our level of service and we hope to have the pleasure of welcoming you again. SO Kind regards The Management

10/10 Fantastiskt

Sébastien

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 23 nätter i november 2019
Svar från DC 11 feb. 2020
Dear Sir/Madam, We thank you very much for your good comments which caught our attention. We really appreciate it & the team is happy to learn that you had a wonderful time with us and with great pleasure we shall share your experience with our team. We are looking forward to welcome you again in our beautiful resort. SO/ kind regards The Management

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 9 nätter i februari 2019

10/10 Fantastiskt

SamJewell, Felixstowe

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
An excellent resort. It would be difficult to find anything to criticise about the So Sofitel. There is something of the Tatooine (Star Wars) about the appearance of the single story accommodation, laid out in the beautifully maintained gardens of the site. Being right on the edge of the beach, the sound of the waves breaking on the coral reef of the lagoon, provided a lovely background. The food was excellent and the staff extremely attentive. Absolutely no complaints there! Brenda, Raj and the whole staff are to be congratulated on providing a first class holiday resort.
Bodde här 9 nätter i september 2019
Svar från SO/ Mauritius Team 3 okt. 2019
Good morning SamJewell, Thank you for taking the time to rate and share your experience following your stay at SO/ Mauritius. We are happy to read that you had a great stay and that all the ambassadors contributed to make your stay a first class holiday. It is with great joy that we will share your review with all the ambassadors. Looking forward to welcoming you back soon. Kind Regards, SO/ Mauritius Team

8/10 Bra

CELMA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Um lugar espectacular... óptimo para da descansar e passar bons momentos em família
Bodde här 10 nätter i augusti 2019
Svar från SO/ Mauritius Team 3 okt. 2019
Good morning CELMA, A SO/ big thank you for taking the time to share your experience with us. We are glad to read that your found the place spectacular and great to rest with your family. We will share your review with all the ambassadors that work hard to make your stay a memorable and unique one. See you soon. Kind Regards, SO/ Mauritius Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing staff. Great location. Food OK not stunning.
Bodde här 1 natt i juli 2019
Svar från SO/ Mauritius Team 25 juli 2019
Good morning, Thank you again for sharing your experience. I am sad to read that although you enjoyed our amazing staffing and location, the rest of your culinary experience were not up to your expectations for which I would like to offer my sincerest apologies. At SO/ Mauritius, we constantly strive to ensure the food and drinks offered and also service is kept to a high standard. Following your comments I will be personally addressing these issues with the Chefs team to ensure that we provide a 5 star experience to all our guests. We look forward to seeing you soon. Kind Regards, SO/ Mauritius Team

10/10 Fantastiskt

Aleksandra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Прекрасный отдых на Маврикии
Отдыхали неделю в марте 2019. Как я поняла это не сезон и гостей было мало. В целом отель остпвил очень приятные впечатления. Великолепная территория. Виллы дуплексы, среди пальм, Душ на улице просто прекрасен. Номера уже не новые, но все отлично работает. Дизайн на любителя. Но нас не напрягал. Пляж очень красив. Желтый песок и мыс. На пляже лучше иметь коралловую обувь. Есть небольшой риф и можно поплавать с маской. Питание: брали завтраки и ужины. Все достойно, ужины с разной тематикой, и за неделю был 1 ужин по меню. Подача очень интересная. Благодарность поварам. Единственное, что было не очень комфортно это питание на ланч. На выходные приезжает много местных, и мест в ресторане, который работает на ланч не достаточно. В результате мы ездили за мороженыи и фруктами в магазин в соседнем поселке) Также, мне кажется, повару на омлетах, в эти дни тоже необходима была помощь. Есть детский клуб с няней. Маленький минус- совсем не понравилась еда room-service. За территорией отеля делать совершенно нечего. Если хочется что- то посмотреть, нужен авто. В 40 мин.езды знаменитый Ле Морн.
Bodde här 6 nätter i mars 2019
Svar från SO/ Mauritius Team 3 juli 2019
Good morning Aleksandra, Thank you for taking the time to rate and share your review following your stay at SO/ Mauritius. We are glad to read that you enjoyed your stay with us. We have duly noted all your highlights concerning the breakfast and lunch and will share them with the concerned departments so that immediate corrective measures can be applied. Thank you again for your great review. We look forward to welcoming you back soon. Kind Regards, SO/ Mauritius Team

10/10 Fantastiskt

Verifierad resenär

Bodde här 4 nätter i maj 2019
Svar från SO/ Mauritius Team 17 juni 2019
Good morning, Thank you for taking the time to rate your stay at SO/ Mauritius. We are glad to see that your had a great stay. Hope to see you soon, Kind Regards. SO/ Mauritius Team

10/10 Fantastiskt

Verifierad resenär

Bodde här 3 nätter i maj 2019
Svar från SO/ Mauritius Team 17 juni 2019
Good morning Thank you for this five star rating. We hope to welcome you back soon. Kind Regards, SO/ Mauritius Team

8/10 Bra

CH, Zurich

Reste med sin partner
Gillade: Personal och service
War alles gut, für die Extras die Rechnungen werden an die Gäste kein Kopie abgegeben
Bodde här 3 nätter i maj 2019
Svar från SO/ Mauritius Team 28 maj 2019
Good morning, Thank you for taking the time to share your experience following your stay at SO/ Mauritius. We have taken good note of your highlights concerning the copy of your bills. We will share the information with the concerned manager for prompt action. We look forward to welcoming you back soon. Kind Regards, SO/ Mauritius Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i maj 2019
Svar från The Management 26 maj 2019
Good morning Thank you SO/ much for this great rating. We hope to welcome you back soon. Kind Regards, The Management

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Wonderful property and location. Friendly staff and excellent service
Bodde här 8 nätter i maj 2019
Svar från The Management 26 maj 2019
Good morning, Thank you for taking the time to rate and share your experience with us. We are glad to read that you enjoyed our location, found the property wonderful and the ambassadors friendly. We look forward to welcoming you back soon. Kind Regards, The Management

8/10 Bra

Verifierad resenär

Bodde här 12 nätter i april 2019
Svar från SO/ Mauritius Team 7 maj 2019
Good morning, Thank you for taking the time to rate your stay at SO/ Mauritius. WE hope to welcome you back soon. Kind Regards, SO/ Mauritius Team

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La struttura è immersa in una foresta di palme grande ma non dispersiva, citatissime tutto dalle piante, ai giardini, alle stanze bellissime luminose e nu
Bodde här 8 nätter i april 2019
Svar från SO/ Mauritius Team 7 maj 2019
Good morning, Thank you for the dazzling comment! We are so glad to read that you enjoyed your stay with us. We look forward to welcoming you back soon at SO/ Mauritius. Kind Regards, SO/ Mauritius Team

6/10 Okej

Verifierad resenär

Bodde här 4 nätter i april 2019
Svar från The SO/ Mauritius Team 8 maj 2019
Good morning, We are very sorry to acknowledge your rating. Our main aim is to always fully satisfy our guests and we sincerely feel very touched that you did not appreciate your stay at SO/ Mauritius. Please accept our apologies. We however look forward to have the opportunity to welcome you back for another stay and have another chance to show you that guest satisfaction and experience is our main aim. Kind Regards, The SO/ Mauritius Team

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wir sind sehr froh, dass wir uns für dieses Hotel entschieden haben. Wir waren als Pärchen unterwegs und haben uns für eine Woche ein Hotel zum totalen entspannen gesucht. Zwischenzeitlich haben wir mehr von der Insel gesehen und würden direkt wieder buchen. Unsere Highlights: - Sehr ruhige Lage mit viel Privatsphäre - Schöner Hotelstrand - Große Zimmer (Bungalows!) - Sehr guter Service, extrem nettes Personal - 5* Sofitel Standard Essen- kaum zu übertreffen an Qualität und Abwechslung! - Inkl HP ist unbedingt zu empfehlen! Kosten im Hotel: Burger bspw. 15€ /Bier: 7€
Bodde här 7 nätter i april 2019
Svar från SO/ Mauritius Team 8 maj 2019
Good morning, Many thanks for this dazzling review! We're delighted to hear that you had a delightful experience with us at SO/ Mauritius! We appreciate your compliments regarding your stay with us. We will make sure to pass on your kind words to all of them! We look forward to hosting you again soon for another great experience! Thank you again for sharing your review. Kind Regards, SO/ Mauritius Team

10/10 Fantastiskt

Joanna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing hotel set in a beautiful and tranquil location. Perfect place for complete relaxation. Friendly and helpful staff especially Raj and Brenda who made sure that our stay was enjoyable and comfortable so special thanks to them. Also Steven at the poolside was very attentive and Manisha at the spa. Very enjoyable Easter break at the Sofitel Bel Ombre. Thank you :) 🙏
Bodde här 9 nätter i april 2019
Svar från SO/ Mauritius Team 8 maj 2019
Good morning Joanna, Thank you for this fantastic review! We're happy you enjoyed your time with us so much at SO/ Mauritius! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated the friendly and helpful attitude of the ambassadors in order to make your stay an awesome experience. We look forward to hosting you again soon! Have an amazing day! Kind Regards, SO/ Mauritius Team