Door banging overnight, room door no lock, superior room with stains on carpet no blind in bathroom, wires hanging off heater rail, very old mattress on bed and to top it all off the sink in the bathroom was not even attached or fixed to the basing unit. Not impressed. Checkout had to wait even though checked out early as nobody was at reception apart from a lady busy on the pc while others waited to check in/out or having breakfast and a member of the team smoking outside.