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Recensioner av The Spires Serviced Apartments Birmingham

4 out of 5
The Spires Serviced Apartments Birmingham
10 Commercial Street, Birmingham, England

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 65 av 144 recensioner" "
8 - Bra i betyg. 50 av 144 recensioner" "
6 - Okej i betyg. 14 av 144 recensioner" "
4 - Dåligt i betyg. 7 av 144 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 144 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Sidra

Gillade: Renlighet
Limited hot water in shower for 2 days, had to Wait for week day- kept shifting to freezing cold every few seconds. Patricia at reception was wonderful, proactively helpful and informed, she knew exactly what to do even though maintenance were not yet available. She was swift and attentive andbcame straight to the room and fixed the problem on the weekday morning, without me having to wait for maintenance.
Bodde här 3 nätter i april 2024
Svar från Ewelina 30 apr. 2024
Dear Sidra,Thank you so much for taking the time and posting your review. I am very sorry to hear you had issues with hot water. I am glad Patricia was able to assist you- I completely agree, she is fantastic and always tries her best for our guests. Please note, for any emergencies we have a 24h Duty Manager on call who is able to provide assistance with any urgent matters. I hope that despite this issue you have enjoyed your stay and will return to The Spires in the future.Ewelina PasternakAdministration Support

10/10 Fantastiskt

angel

Bodde här 1 natt i april 2024
Svar från Ewelina 30 apr. 2024
Dear Angel,Thank you so much for giving us 5 out of 5stars. I am very happy to see you have enjoyed your stay thoroughly and we are looking forward to your next visit.Kind Regards,Ewelina PasternakAdministration Support

6/10 Okej

Adekalu

Bodde här 2 nätter i februari 2024
Svar från Serviced Apartments Manager 12 mars 2024
Dear Adekalu,Thank you for your review.Kind regards.

4/10 Dåligt

Pamster

Gillade: Renlighet
Very noisy throughout night. Door handle hanging off and interior run down. Didnt feel safe staying here.
Bodde här 1 natt i mars 2024
Svar från Serviced Apartments Manager 4 mars 2024
Dear Pamster,Thank you for taking the time to post a review of your recent stay. Although our property is safe for all of our guests we are sorry to read you did not feel this way.Please be assured, all of your comments have been taken onboard and will be address with immediate effect. Kind regards,

10/10 Fantastiskt

Ifraz

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The receptionist Timothy was very helpful and informative
Bodde här 1 natt i februari 2024
Svar från Serviced Apartments Manager 21 feb. 2024
Dear Ifraz,Thank you for your great review, it is always a pleasure having you stay. Kind regards,Timothy

10/10 Fantastiskt

Ifraz

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The reception staff- particularly Timothy was very professional, informative and helpful
Bodde här 2 nätter i januari 2024
Svar från Serviced Apartments Manager 30 jan. 2024
Dear Ifraz,Thank you for your outstanding review. It was a pleasure having you stay with us here at The Spires Birmingham.We look forward to welcoming you back sometime in the near future.Kind regards,Timothy

4/10 Dåligt

Dominic

Reste med familjen
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Fine but the smell of tobacco was too much
The apartment was clear and tidy with plenty of amenities to exist. The shower was fine but it was hard to get past the smell of old tabacco smoke that had clearly been attempted to be dispelled but hung in the air around the apartment. It was particularly evident in the main bedroom which made for an unpleasant sleep. The location was central but, on reflection a little too close to main bars which meant we were subject to some late night singing - it sounded like they had a good night!
Bodde här 1 natt i januari 2024
Svar från Serviced Apartments Manager 29 jan. 2024
Dear Dominic,Thank you for taking the time to post a review of your recent stay. I am sorry to read there was an issue with the smell of tabacco within the apartment. All of our apartments are none smoking however, this will be looked into straight away.

8/10 Bra

Alessandro

Gillade: Renlighet och boendets skick och faciliteter
Great place, nearby the station, and the city center. Good and clean apartment
Bodde här 2 nätter i januari 2024
Svar från Serviced Apartments Manager 24 jan. 2024
Dear Alessandro,Thank you for your great review, we do hope to welcome you back in the near future.Kind regards,Timothy

10/10 Fantastiskt

Joshua

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great value for money, lovely clean modern apartment which was very spacious. Smooth check-in and checkout too
Bodde här 1 natt i januari 2024
Svar från Serviced Apartments Manager 19 jan. 2024
Dear Joshua,Thank you for your excellent review regarding your recent stay with us. We do hope to welcome you back to The Spires Birmingham some time in the near future.Kind regardsTimothy

10/10 Fantastiskt

Miss H

Bodde här 1 natt i januari 2024
Svar från Serviced Apartments Manager 9 jan. 2024
Dear Miss H,Thank you for your 10 out of 10 post. We are pleased you had a great experience with us.Please do visit us again some time in the future.Kind regardsTimothy

10/10 Fantastiskt

Tracey

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
would recommend and would use again
apartment was excellent, clean, comfortable and well equiped, would recommend and will definitely use again. well positioned too. the receptionist was very friendly and helpful
Bodde här 1 natt i december 2023
Svar från Serviced Apartments Manager 18 dec. 2023
Dear Tracey,Thank you for your great review and kind comments. We look forward to welcoming you back to The Spires Birmingham in the New Year.Kind regards,Timothy

10/10 Fantastiskt

Mrs Nicola J

Gillade: Renlighet
Bodde här 2 nätter i december 2023
Svar från Serviced Apartments Manager 18 dec. 2023
Dear Mrs Nicola J,Thank you for your 10 out of 10 post.Kind regards,Timothy

8/10 Bra

Ray

Gillade: Renlighet och rummets bekvämlighet
Short break
Seamless visit, staff were all lovely. Apartment was spacious. My only complaint would be the security deposit required which will be refunded after my visit. I was not aware of this - or if I was I missed/forgot it.
Bodde här 1 natt i december 2023
Svar från Serviced Apartments Manager 11 dec. 2023
Dear Ray,Thank you for your great review of your recent stay and for your kind comments. I will pass these onto my team.We do hope you will visit us again some time in the New Year.Kind regards,Timothy

10/10 Fantastiskt

Ash

Bodde här 1 natt i december 2023
Svar från Serviced Apartments Manager 11 dec. 2023
Dear Ash,Thank you for your 10 out of 10 review.Kind regards,Timothy

8/10 Bra

declan

Bodde här 1 natt i december 2023
Svar från Serviced Apartments Manager 8 dec. 2023
Dear Declan,Thank you for your score of 8 out of 10. We do hope to welcome you back in the near future.Kind regards,Timothy

10/10 Fantastiskt

Ashleigh

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I visited Birmingham for a concert on a Tuesday evening and so was only staying for a short period of time, and would only be using the room for a bed for the night. When I arrived, I was told I had an unexpected upgrade. The room I was given ended up being a huge 2 bedroom suite! The property was amazing and I only wish I’d had been able to stay longer to fully appreciate the suite, and also having someone else there with me to take it all in! Was such a shame I couldn’t utilise the space but I would definitely recommend Spires and will be booking to stay in the future, hopefully for longer!
Bodde här 1 natt i november 2023
Svar från Serviced Apartments Manager 8 dec. 2023
Dear Ashleigh,Thank you for your amazing review of your recent stay. We are super please the apartment exceeded your expectations.We can not wait to welcome you back next year. Please do call us when your ready to book.Kind regards,Timothy

10/10 Fantastiskt

Thomas

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Serviced Apartments Manager 8 dec. 2023
Dear Thomas, Thank you for your 10 out of 10 review.Kind regards,Timothy

10/10 Fantastiskt

Terry

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very nice apartment very close to city centre staff very helpful and kind
Bodde här 1 natt i november 2023
Svar från Serviced Apartments Manager 8 dec. 2023
Dear Terry,Thank you for your great review. We do hope to see you again some time in the new year.Kind regards,Timothy

6/10 Okej

Dylan

Gillade: Renlighet och boendets skick och faciliteter
Room was really nice and spacious. No tv's in bedrooms and tv in living room had very few watchable channels due to reception. Surely such a lovely place needs to sort this out. This is after calling support as tv wouldnt connect to wi-fi. Let down by this.
Bodde här 1 natt i november 2023
Svar från Serviced Apartments Manager 8 dec. 2023
Dear Dylan,Thank you for taking the time to post a review of your recent stay with us here at The Spires Birmingham. Please accept my apologies for the lack of TV's and TV signal. We do take all feedback on board and will use this in the future.Kind Regards,Timothy

8/10 Bra

Gregory

Gillade: Renlighet och boendets skick och faciliteter
Well equipped decent furnishings
Bodde här 1 natt i november 2023
Svar från Serviced Apartments Manager 20 nov. 2023
Dear Gregory,Thank you for taking the time to post a positive review of recent stay. We do hope to welcome you back to stay again in the near future.Kind regards,Timothy

10/10 Fantastiskt

Boyette, Manchester

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Enjoyed my stay … Tesco is at a walking distance which is perfect! Will certainly come back
Bodde här 2 nätter i november 2023
Svar från Serviced Apartments Manager 20 nov. 2023
Dear Boyette,Thank you for your excellent review of your recent stay. We can't wait to welcome you back.Kind regards,Timothy

10/10 Fantastiskt

Emma

Bodde här 1 natt i november 2023
Svar från Serviced Apartments Manager 14 nov. 2023
Dear Emma, Thank you for your 10 out of 10 review, we hope to welcome you back in the near future.Kind regards,Timothy

10/10 Fantastiskt

CIARAN

Bodde här 1 natt i november 2023
Svar från Serviced Apartments Manager 14 nov. 2023
Dear Ciaran,Thank you for your 10 out of 10 review.Kind regards,Timothy

10/10 Fantastiskt

Eddie

Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Serviced Apartments Manager 30 okt. 2023
Dear Eddie,Thank you for your 10 out of 10 review.Kind regards,Timothy

10/10 Fantastiskt

Jonathan

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Great place to stay
Bodde här 1 natt i oktober 2023
Svar från Serviced Apartments Manager 30 okt. 2023
Dear Jonathan,Thank you for you excellent review.Kind regards,Timothy

8/10 Bra

Christopher

Affärsresenär
Gillade: Rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Serviced Apartments Manager 30 okt. 2023
Dear Christopher,Thank you for your great review.Kind regards,Timothy

10/10 Fantastiskt

Sugeewa

I like everything
Bodde här 3 nätter i oktober 2023
Svar från Serviced Apartments Manager 16 okt. 2023
Dear Sugeewa,Thank you for your great review. We hope to see you again in the near future.Kind regards,Timothy

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
A lot better value than a traditional hotel stay - the central location within Birmingham was extremely convenient and it was very comfortable for a good night's sleep.
Bodde här 1 natt i oktober 2023
Svar från Serviced Apartments Manager 11 okt. 2023
Dear Guest,Thank you for your excellent review. We are pleased you enjoyed your time with us and we look forward to welcoming you back in the near future.Kind regards,Timothy

6/10 Okej

Nina

Reste med familj och småbarn
Gillade: Renlighet och bekvämligheter
The property was close to local amenities such as sea life centre and utilita arena. Property was generally clean and tidy, linen was nice and fresh. Had all the things that you needed for a short stay. Our apartment was right above the entrance so was a little noisy at times. Door handles need some attention, especially kitchen/lounge door, we briefly got stuck in the lounge due to faulty door handle.
Bodde här 1 natt i september 2023
Svar från Serviced Apartments Manager 26 sep. 2023
Dear Nina,Thank you for taking the time to post a review of you recent stay. We are please to read the apartment was to your liking. Thank you for your feedback regarding the door handles, these issues have now been addressed.Kind regards,Timothy

6/10 Okej

Ng Li Sin

Reste med familjen
Prior to our booking and arrival, the manager, Timothy, was very helpful and responded promptly to our queries. Upon arrival, the team of Joanne and William was very hospitable, friendly and helpful. They were the sunshine of our stay. The apartment was spacious and its location was great for us. Some parts are old like the bedroom door could not close properly, the curtains are a bit broken and worst of all, very low water pressure and temperamental water temperature in the showers. But all the above were bearable given we were not exactly paying for 5-star accommodation. What was not bearable and would make us hesitate returning is the NOISE. The building is built such that people talking in the courtyard would reverberate loudly in the whole compound and during our stay, there were some loud neighbours and parties. We suffered sleepless nights during more than half of our stay.
Bodde här 7 nätter i september 2023
Svar från Serviced Apartments Manager 22 sep. 2023
Dear Ng Li Sin,Thank you for providing feedback regarding your recent stay with us. I'm please to read you were provided with great customer service during your stay. I Apologies for this issues you had faced within the apartment, please be assured we have dealt with these.Again apologies for the disturbance from the noise within the courtyard. As explained within the email reply to you, the court yard is used and owned by private tenants of the property which means it can be difficult for us to monitor the noise level or intervene.I do hope you stay with us again and maybe we could allocate you a different apartment away from the courtyard.Kind regards,Timothy

4/10 Dåligt

Hannah

Reste i grupp
Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Check in was at 2 but we were unable to check in until 330. The lady on reception was more than accommodating however. The property was dirty and we had to make our own beds
Bodde här 1 natt i september 2023
Svar från Serviced Apartments Manager 22 sep. 2023
Dear Hannah,Thank you for taking the time to post a review of your recent stay along with the email received. A response to your email has been completed.Kind regards,Timothy

8/10 Bra

Gerliene

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Heerlijk ruim appartement en zeer vriendelijke mensen. Aanrader!
Bodde här 4 nätter i augusti 2023
Svar från Serviced Apartments Manager 9 sep. 2023
Dear, Gerliene,Thank you for your great review, we hope you enjoyed your time with us. Please do visit us again in the near future.Kind regards,Timothy

10/10 Fantastiskt

Joel

Gillade: Renlighet
Bodde här 1 natt i augusti 2023
Svar från Serviced Apartments Manager 31 aug. 2023
Dear Joel,Thank you for your 5 out of 5 review. We hope you enjoyed your time with us.Kind regards,Timothy

10/10 Fantastiskt

Sharon

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
10 /10
Lovely apartments we was all very happy with everything in there had everything you need for stay beds was comfortable and was very clean
Bodde här 1 natt i augusti 2023
Svar från Serviced Apartments Manager 4 sep. 2023
Dear Sharon,Thank you for your outstanding review. We are super pleased you enjoyed your time with us. We look forward to welcoming you all back to The Spires Birmingham again.Kind regards,Timothy

8/10 Bra

Deborah

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Good standard
Bodde här 1 natt i augusti 2023
Svar från Serviced Apartments Manager 4 sep. 2023
Dear Deborah,Thank you for your review. We do hope you choose to stay with us again in the near future.Kind regards,Timothy

10/10 Fantastiskt

Anna

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Brilliant apartment. Very good location close to the canal and bars/ restaurants and also very near to the centre of Birmingham. The apartment itself was very clean and it really excelled our expectations on all levels. The staff were really friendly and very welcolming. The communication with the property before we arrived/checked in was exceptional. We are looking forward to returning. Thank you for a lovely stay!
Bodde här 3 nätter i augusti 2023
Svar från Serviced Apartments Manager 28 aug. 2023
Dear Anna,Thank you for your excellent review. We are super pleased you enjoyed your time with us and that our apartments exceeded your expectations. We would love to have you stay with us again, Please do get in touch with us directly when your ready to book.Kind regards,Timothy

10/10 Fantastiskt

MD ABDUL

Gillade: Renlighet och boendets skick och faciliteter
Lovely and homely. Has everything you need for a comfortable stay. Central location with lots of shops nearby
Svar från Serviced Apartments Manager 21 aug. 2023
Dear MD ABDUL,Thank you for your excellent review. We are super pleased you enjoyed your time with us. Please do contact us directly should you wish to visit us again in the near future.Kind regards,Timothy

10/10 Fantastiskt

Giorgio

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Ottima soluzione per un soggiorno a Birmingham. Alloggio spazioso e dotato di tutti i comfort. Posizione centrale ma in quartiere estremamente tranquillo e sicuro.
Bodde här 3 nätter i augusti 2023
Svar från Serviced Apartments Manager 21 aug. 2023
Dear, Giorgio,Thank you for your excellent review, we are very pleased to read you had a great time with us. Please do visit us again in the future.Kind regards,Timothy

10/10 Fantastiskt

Nelopha

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Top standard property and was pleased that it was accessible
Bodde här 5 nätter i augusti 2023
Svar från Serviced Apartments Manager 21 aug. 2023
Dear Nelopha,Thank you for your 5 out of 5 review. We are very pleased we were able to accomodate you. Please do contact us should you wish to stay with us again in the future.Kind regardsTimothy

8/10 Bra

Talha

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
A very nice stay indeed
Really happy with the stay overall. Tim and Jo were always very helpful. Pleasantly surprised to find a lovely modern apartment, with nice city views. It was almost like being at home and not the usual hotel room feel. The kids loved it and the en-suite bathroom was another nice surprise. Hotels.com were a bit of let down because the £250 security deposit required by the Spires Ltd wasn't made clear. But that was returned promptly after our stay was finished. Would highly recommend staying at the Spires in Birmingham City centre and we will be booking in with them again very soon.
Bodde här 3 nätter i augusti 2023
Svar från Serviced Apartments Manager 31 aug. 2023
Dear Talha,Thank you for your outstanding review. It was a pleasure meeting you and your family and I'm happy your found all to your liking here. Please do contact us directly the next time you wish to return.Kind regards,Timothy

10/10 Fantastiskt

Adrian

Bodde här 1 natt i juli 2023
Svar från Serviced Apartments Manager 2 aug. 2023
Dear Adrian,Thank you for your 10 out of 10 review. We loom forward to welcoming you back in the near future.Kind regards,Timothy

10/10 Fantastiskt

Christine

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i juli 2023
Svar från Serviced Apartments Manager 2 aug. 2023
Dear Christine,Thank you for your great review and giving us 10 out of 10.Please do visit us again in the near future.Kind regards,Timothy

10/10 Fantastiskt

Richard

Gillade: Renlighet och rummets bekvämlighet
Short stay in Birmingham
Only in appartment for a few hours of 1 day, but had all the comforts of home, and felt very safe and secure. Will definately book again for any stays in the area, jut a few minutes to New Street station and bus links down to Edgebaston
Bodde här 1 natt i juli 2023
Svar från Serviced Apartments Manager 11 aug. 2023
Dear Richard,Thank you for your excellent review. We would be more than happy to welcome you back in the near future.Kind regards,Timothy

10/10 Fantastiskt

Karen

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great location. The staff were friendly and helpful and the apartment was lovely. Spacious, clean and had kitchenware so we were able to cook during our stay. Would stay here again for sure!
Bodde här 2 nätter i juli 2023
Svar från Serviced Apartments Manager 2 aug. 2023
Dear Karen,Thank you for your great review. We look forward to welcoming you back to The Spires Birmingham in the future.Kind regards,Timothy

8/10 Bra

Donna

Reste med sin partner
Gillade: Bekvämligheter
Liked where is was situated
Bodde här 1 natt i juli 2023
Svar från Serviced Apartments Manager 2 aug. 2023
Dear Donna,Thank you for taking the time to post a review. We hope to welcome you back in the near future.Kind regards,Timothy

8/10 Bra

Lung Cheung

Gillade: Renlighet och boendets skick och faciliteter
整體不錯但廁所地磚破爛漏厠所水, 地面濕滑.
Bodde här 2 nätter i juli 2023
Svar från Timothy Samson 2 aug. 2023
Dear Lung Cheung,Thank you for your review and for letting us know about the issues faced within the bathroom. These have now been addressed.

2/10 Väldigt dåligt

Jagtar

Bodde här 1 natt i juli 2023
Svar från Serviced Apartments Manager 13 juli 2023
Please do contact us should you wish to discuss this further?Kind regards,Timothy

10/10 Fantastiskt

Ifraz

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Amazing reception staff, safe, clean, modern accomodation
Bodde här 2 nätter i juli 2023
Svar från Serviced Apartments Manager 4 juli 2023
Dear Ifraz,Thank you for your perfect review. We look forward to welcoming you back in the near future.Kind regardsTimothy

10/10 Fantastiskt

Phill

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Can't wait to stay again
Amazing place to stay. Was thoroughly impressed with the property. Cannot fault any aspect of my stay. Very friendly reception staff. Beautiful accommodation with an you could ever ask for. This will definitely be my 'go to' place when I'm next in Birmingham. A damn sight more for your money than a hotel room. Highly recommended.
Bodde här 1 natt i juni 2023
Svar från Serviced Apartments Manager 4 juli 2023
Dear Phill,Thank you for your excellent review. We are very pleased you have a great time during your stay. We look forward to welcoming you back in the near future.Kind regardsTimothy

10/10 Fantastiskt

HIROKO

Gillade: Renlighet och boendets skick och faciliteter
Not only the room, but also bathroom, kitchen and living room are very clean.
Bodde här 1 natt i maj 2023
Svar från Timothy Samson 12 maj 2023
Dear, Hiroko,Thank you for your 5 out of 5 review. We are very pleased to read how clean your apartment was.We look forward to welcoming you back in the near future.Kind regards