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Recensioner av Days Inn by Wyndham Black River Falls I-94 on ATV Trail

2 out of 5
Days Inn by Wyndham Black River Falls I-94 on ATV Trail
919 Highway 54 East, I-94 Exit #116 & Hwy 54, Black River Falls, WI

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 268 av 874 recensioner" "
8 - Bra i betyg. 331 av 874 recensioner" "
6 - Okej i betyg. 151 av 874 recensioner" "
4 - Dåligt i betyg. 77 av 874 recensioner" "
2 - Väldigt dåligt i betyg. 47 av 874 recensioner" "

7,8/10

Renlighet

8,2/10

Personal och service

7,8/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Holly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and nice continental breakfast. Ample parking for our trailers, and right on the main trails.
Bodde här 2 nätter i maj 2024
Svar från Manager 22 maj 2024
Hello Holly,We are delighted to hear that you enjoyed our friendly staff, breakfast offerings, and convenient parking at our hotel. Being close to the main trails is a great perk for our guests who are looking to explore the area. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.

8/10 Bra

Sean

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pillows could use a refresh, other than that everything else was good
Bodde här 1 natt i maj 2024
Svar från Manager 22 maj 2024
Hello Sean,Thank you for your feedback on our pillows; we will share this with our housekeeping team for review and improvement. We're pleased to hear that you enjoyed the other aspects of your stay and hope to welcome you back in the future.

10/10 Fantastiskt

Dawn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice rooms. Always like the vanity outside the bathroom. Staff was very friendly.
Bodde här 1 natt i maj 2024
Svar från Manager 7 maj 2024
Hello Dawn,We're thrilled to hear you enjoyed our rooms and the layout with the vanity! Our team prides itself on providing friendly service to all our guests. Your feedback is much appreciated for future improvements. Thank you for sharing your experience with us.

10/10 Fantastiskt

Mitchell

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was fine
Bodde här 1 natt i maj 2024
Svar från Manager 7 maj 2024
Hello Mitchell,We are glad to hear that you found everything satisfactory during your stay. Thank you for your feedback.

10/10 Fantastiskt

Sarah

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love the staff, they’re always so friendly!
Bodde här 1 natt i maj 2024
Svar från Manager 10 maj 2024
Hello Sarah,We appreciate your kind words regarding our staff members. Their commitment to providing excellent service is truly commendable. We hope to welcome you back for another enjoyable stay in the future.

8/10 Bra

Jack

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had a TV issue and the front desk swapped it out almost immediately. Now that’s service.
Bodde här 2 nätter i april 2024
Svar från Manager 2 maj 2024
Hello Jack, We are pleased to hear that our team promptly assisted with your TV concern during your stay. Our goal is to ensure our guests have a comfortable experience. Your feedback is appreciated.

8/10 Bra

Patricia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The breakfast could use a little more variety. The parking lot needs repairs.
Bodde här 2 nätter i april 2024
Svar från Manager 2 maj 2024
Hello Patricia, Thank you for sharing your feedback with us. We appreciate your comments and will pass them along for future improvements to enhance our guests' experience. We hope you had an otherwise pleasant stay with us.

6/10 Okej

Constance

Bodde här 1 natt i april 2024
Svar från Manager 13 maj 2024
Hello Constance, We appreciate you choosing to stay with us. We hope you had a pleasant experience overall. If you have any specific feedback to share with us, please don't hesitate to reach out. We value your input and strive to improve for our guests.

8/10 Bra

Patricia

Gillade: Renlighet och boendets skick och faciliteter
I asked for handicap accessible near lobby and my room wa down a long hall away from the lobby and dining area.
Bodde här 2 nätter i april 2024
Svar från Manager 19 apr. 2024
Hello Patricia, We apologize for any inconvenience caused by the room location. We appreciate your feedback and will share it with our team for future improvements. Thank you for staying with us.

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff is amazing and I appreciate them calling when I left my work phone behind in the room. Thank you!!
Bodde här 1 natt i mars 2024
Svar från Manager 1 apr. 2024
Hello Sarah,We are delighted to hear that you had a positive experience with our staff and that they were able to assist you in retrieving your belongings. Should you have any further inquiries or require assistance in the future, please do not hesitate to reach out to us directly.

10/10 Fantastiskt

Albert

Reste i grupp, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was awesome for what i needed
Bodde här 1 natt i mars 2024
Svar från Manager 27 mars 2024
Hello Albert,We are delighted to hear that our hotel met your needs during your stay. Our team aims to provide a positive experience for all our guests. If there is anything we can assist you with in the future, please don't hesitate to reach out to us.

10/10 Fantastiskt

megan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was clean
Bodde här 1 natt i mars 2024
Svar från Manager 19 mars 2024
Hello megan,We appreciate your feedback on the cleanliness of your room. Our housekeeping team works hard to ensure a comfortable stay for all guests. If there's anything else you'd like to share, please contact our management team directly.

10/10 Fantastiskt

Karin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and affordable with a great breakfast included! Very nice staff. Older property, but well maintained. I will be there again.
Bodde här 1 natt i mars 2024
Svar från Manager 15 mars 2024
Hello Karin,We're glad to hear you enjoyed our clean rooms, affordable rates, and breakfast offerings. Our team strives to provide excellent service to all guests. We value your feedback and look forward to welcoming you back on your next visit.

10/10 Fantastiskt

Sarah

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly and accommodating staff!
Bodde här 1 natt i mars 2024
Svar från Manager 12 mars 2024
Hello Sarah,We appreciate your kind words about our staff's hospitality. Guest satisfaction is our priority, and we are glad you had a pleasant experience. Your feedback motivates us to continue providing excellent service to all our guests.

10/10 Fantastiskt

Pat

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Handy for what what we did
Bodde här 1 natt i mars 2024
Svar från Manager 6 mars 2024
Hello Pat,We are delighted to hear that our hotel was convenient for your needs during your stay. We strive to provide a comfortable experience for all our guests and are pleased to have met your expectations. If you have any further feedback or require assistance in the future, please do not hesitate to get in touch with our management team.

8/10 Bra

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean room, easy check-in, and check-out.
Bodde här 1 natt i februari 2024
Svar från Manager 22 feb. 2024
Hello John,We're delighted to read about your positive experience with our room cleanliness and smooth check-in and check-out process. Your feedback motivates us to maintain our high standards of service for all guests. Thank you for choosing our hotel for your stay!

10/10 Fantastiskt

Nichole

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly at the check in counter
Bodde här 1 natt i februari 2024
Svar från Manager 20 feb. 2024
Hello Nichole,We are pleased to hear that you found our check-in staff to be friendly during your stay. Your feedback is appreciated as we are always looking for ways to enhance our guests' experience. If you have any further comments or concerns, feel free to reach out to our management team directly. Thank you for choosing to stay with us.

6/10 Okej

David

Reste i grupp, Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Comfortable beds. Clean surfaces. The fire detector chirped all night. Breakfast was ok.
Svar från Manager 19 feb. 2024
Hello David, We appreciate your feedback on the comfortable beds and cleanliness. We regret any inconvenience caused by the fire detector and have notified the relevant team for inspection. Thank you for sharing your breakfast experience with us. Your comments help us improve our services for future guests.

8/10 Bra

Rene

Reste med familjen
Gillade inte: Personal och service
The property itself was nice, the beds were comfy, everything seemed to be clean. We had one staff member that was rude, and we were sad to find out the pool and hot tub were not open. I wish places would advertise that so we could book elsewhere.
Bodde här 2 nätter i februari 2024
Svar från Manager 8 feb. 2024
Hello Rene, Thank you for choosing our hotel for your recent stay. We're delighted to hear that you enjoyed the comfort and cleanliness of our property. However, we apologize for any inconvenience caused by the behavior of one of our staff members and for the unavailability of the pool and hot tub. We appreciate your feedback and will address these concerns internally. We hope you'll consider giving us another opportunity to provide you with a more enjoyable experience in the future.

10/10 Fantastiskt

john

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean comfortable and convenient
Bodde här 1 natt i januari 2024
Svar från Manager 18 jan. 2024
Hello john,Thank you for your feedback! We're delighted to hear that you found our hotel clean, comfortable, and conveniently located. We strive to provide a pleasant experience for all our guests and we are glad we were able to meet your expectations. Should you have any future inquiries or needs, please don't hesitate to reach out to us directly.

10/10 Fantastiskt

Emily

Reste med familj och småbarn, Reste i grupp, Affärsresenär, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Manager 30 dec. 2023
Hello Emily,We appreciate you taking the time to rate our hotel! We are thrilled to hear that you had a great experience during your stay with us. We hope to welcome you back in the future!

8/10 Bra

Kent

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Manager 22 dec. 2023
Hello Kent, Thank you for choosing our hotel for your recent stay. We hope you had a pleasant experience and enjoyed your time with us. We appreciate your rating and if you have any further feedback or suggestions, please do not hesitate to reach out to us. We value your input as it helps us improve our services for future guests.

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was fantastic dealing with a number of issues out of their control.
Bodde här 1 natt i december 2023
Svar från Manager 9 dec. 2023
Hello Michelle,Thank you for taking the time to acknowledge our fantastic staff. We appreciate your understanding that some issues are beyond our control. Our team is always here to assist guests with any challenges that may arise, ensuring a pleasant stay. Your recognition is greatly valued and we hope to welcome you back in the future.

8/10 Bra

Linda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Manager 19 dec. 2023
Hello Linda, We appreciate you choosing to stay with us. We hope you had a wonderful experience at our hotel. If you have any feedback or suggestions for improvement, please don't hesitate to reach out to us directly. We value your input and would love to hear from you. Thank you for your stay and we hope to welcome you back soon.

10/10 Fantastiskt

Raymond

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location and great recommendation about local restaurants.
Bodde här 1 natt i november 2023
Svar från Manager 21 nov. 2023
Hello Raymond,Thank you for your positive feedback regarding our hotel's location. We're glad to hear that you found our recommendation for local restaurants helpful. We appreciate your patronage and hope to welcome you back in the future for another enjoyable stay.

8/10 Bra

William

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Manager 21 nov. 2023
Hello William,Thank you for taking the time to provide us with feedback. We regret to hear that your experience did not meet your expectations. We value your input and will share your rating with our team to continuously improve our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

4/10 Dåligt

Gary

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
The back door by the pool is not locked. Anyone without a key could walk in. I’m assuming there are young children that may have to be there while their parents are working? They had a personal kids play area set up next to ongoing construction next to the pool area. Why?
Bodde här 2 nätter i november 2023
Svar från Manager 21 nov. 2023
Hello Gary,Thank you for bringing this to our attention. The security of our guests is of utmost importance to us, and we apologize for any concerns caused. We have addressed the issue with the back door immediately. As for the play area near the pool, it was temporarily set up to ensure children have a designated space to have fun while construction takes place nearby. Rest assured, their safety was carefully considered.

10/10 Fantastiskt

Dale

Bodde här 1 natt i november 2023
Svar från Manager 30 nov. 2023
Hello Dale,We appreciate you choosing our hotel for your stay and are delighted to hear that you had a wonderful experience. If there is anything else we can assist you with, please feel free to reach out to us. We look forward to welcoming you back in the future.

2/10 Väldigt dåligt

Marcin

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
I paid for two nights and they called me during an important meeting asking if I would stay. mess of papers, I was disappointed and probably won't use it anymore. Expedi's or hotel's fault?
Bodde här 2 nätter i oktober 2023
Svar från Manager 25 okt. 2023
Hello Marcin, We sincerely apologize for the inconvenience caused during your stay. We understand your frustration and will work with all parties involved to ensure this type of situation does not happen again. Thank you for bringing this to our attention.

10/10 Fantastiskt

Deanna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Manager 26 okt. 2023
Hello Deanna,Thank you for your perfect rating! We are delighted to have exceeded your expectations. We look forward to welcoming you back soon!

10/10 Fantastiskt

Nicole

Bodde här 1 natt i oktober 2023
Svar från Manager 14 nov. 2023
Hello Nicole,Your five star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Fantastiskt

Sachi

Gillade: Renlighet
Bodde här 1 natt i oktober 2023
Svar från Manager 24 okt. 2023
Hello Sachi,Thank you for your perfect rating! We are delighted to hear that you had a great experience with us. We hope to welcome you back soon!

10/10 Fantastiskt

Nanci

Bodde här 1 natt i oktober 2023
Svar från Manager 9 nov. 2023
Hello Nanci,Thank you for sharing your 5-star review with us! We appreciate your kind words and are delighted to hear that you enjoyed your stay with us. It was a pleasure having you as our guest and we hope to welcome you back soon to create more wonderful memories.

8/10 Bra

Gordon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023
Svar från Manager 18 okt. 2023
Hello Gordon,Thank you for your positive feedback! We strive to provide excellent service and hope to welcome you back soon.

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The breakfast was really good and added to the stay.
Bodde här 1 natt i oktober 2023
Svar från Manager 17 okt. 2023
Hi John,Thank you for sharing your experience. We truly appreciate the insight regarding our breakfast. It is our ever-present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

6/10 Okej

Jacob

Bodde här 2 nätter i oktober 2023
Svar från Manager 13 okt. 2023
Hello Jacob, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Väldigt dåligt

Richard

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
The first room we were given smelt like human urine (room 108)!!!!! The second room seamed alright…… but when we went to sleep, then we smelled mold and mildew…….. at breakfast the only fruit that was available, was bananas; which were well over ripe!! we’ll never stay there again!!
Bodde här 1 natt i oktober 2023
Svar från Manager 11 okt. 2023
Hello Richard ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 Fantastiskt

Terry

Gillade: Bekvämligheter och boendets skick och faciliteter
Great
Bodde här 2 nätter i oktober 2023
Svar från Manager 10 okt. 2023
Hi Terry,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Fantastiskt

Heidi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Manager 5 okt. 2023
Hello Heidi,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Manager 4 okt. 2023
Hello Robert,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 Dåligt

Kara

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
On a road trip, stayed for one (brief) night. Chose it because of the decent reviews and was pretty surprised there aren’t more critical reviews. The place was very run down. There appears to have been some attempt at sprucing it up, but it’s just lipstick on a pig. My room had a very unpleasant odor. It smelled like stale cigarettes and also had a gross sweet smell, maybe it was from a vape pen. The room appeared relatively clean so I will give them that. The sheets were clean. Linens were old, there was one worn out fleece blanket sandwiched between a top sheet and a bedspread. The carpet was a dark pattern so impossible to see if it was dirty or not. I didn’t dare walk around without sandals. Overall it just felt icky. I slept with my clothes on and left as soon as the sun was up.
Bodde här 1 natt i september 2023
Svar från Manager 1 okt. 2023
Hello Kara,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

6/10 Okej

Sarah

Reste med familjen
Gillade: Renlighet och personal och service
I stayed there for the Cranberry Festival. I have stayed in multiple different hotels in Black River Falls, and they have all been great. This one was fine, could have been a little nicer. The toilet seat was almost falling off and they didn’t have an elevator, so after walking miles I then had to walk up there stairs and carrying all of my things. I also had an older person with me so being on the second floor was pretty inconvenient without an elevator. I had asked to be moved to the first floor but was told there were no open rooms.
Bodde här 2 nätter i september 2023
Svar från Manager 26 sep. 2023
Hello Sarah ,I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective of our accommodations, hospitality, and services. We are always looking for ways to improve the guest experience. I hope you will return to see how we continue to grow and evolve.

6/10 Okej

Jenna

Gillade: Personal och service
Bodde här 2 nätter i september 2023
Svar från Manager 27 sep. 2023
Hello Jenna, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not worth the price.
Check in was smooth. Our room was very musty smelling missing a shower curtain so I told the front desk before I left for the day. Came back to my bed made no new towels, not even dirty taken had to ask again for a shower curtain before the front desk just handed me one. Bathroom overall was clean but don’t look at finer details like the toilet paper holder arms I don’t think had ever been wiped down. No extra toilet paper in our room. Not worth the price they expect nowadays. Stay somewhere else.
Bodde här 2 nätter i september 2023
Svar från Manager 26 sep. 2023
Dear Guest, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

10/10 Fantastiskt

Lori

Bodde här 1 natt i september 2023
Svar från Manager 15 okt. 2023
Hello Lori,Thank you so much for the perfect rating! We are thrilled to hear that you enjoyed your stay with us.

8/10 Bra

Billy

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från Manager 22 sep. 2023
Hello Billy,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

2/10 Väldigt dåligt

Zachary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Manager 19 sep. 2023
Hello Zachary, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Fantastiskt

Debra

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close by to several eating places, fuel stops, and a Walmart. Breakfast and a hottub although I had to leave before the 6 Am start time for Breakfast.
Bodde här 1 natt i september 2023
Svar från Manager 17 sep. 2023
Hello Debra,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our breakfast. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 Okej

Jennifer

Reste med sin partner, Reste med husdjur
Gillade inte: Renlighet och boendets skick och faciliteter
This property was pretty nice 6 years ago but seems to be in a decline, as we stay there annually for an event in Black River Falls. This time we had no shower curtain and the bathroom floor was very dirty. Mattress was saggy. There was a very nice gal at the front desk on Friday night but she was the only one there with all the people checking in.
Bodde här 2 nätter i september 2023
Svar från Manager 28 okt. 2023
Hello Jennifer,Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconveniences you encountered. We encourage you to reach out to our management team to discuss your concerns further. Your satisfaction is important to us and we value your input.

8/10 Bra

Treani

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Good stay, but could have better..
Bedsides the pretty noticeable blood stain on the comforter (may not have been blood, but thats what it looked like) and the fact that we had one towel in the room when we got there... it was an alright stay. The pool was nice and breakfast was good.
Bodde här 1 natt i september 2023
Svar från Manager 6 sep. 2023
Hello Treani, I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective of our accommodations, hospitality, and services. We are always looking for ways to improve the guest experience. I hope you will return to see how we continue to grow and evolve.