Exteriör

Recensioner av Days Inn by Wyndham Bonnyville

2.5 out of 5
Days Inn by Wyndham Bonnyville
5810 50 Ave, Bonnyville, AB

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 56 av 155 recensioner" "
8 - Bra i betyg. 64 av 155 recensioner" "
6 - Okej i betyg. 21 av 155 recensioner" "
4 - Dåligt i betyg. 6 av 155 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 155 recensioner" "

8,6/10

Renlighet

8,4/10

Personal och service

8,2/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was absolutely amazing, very pleasant to talk with and excellent job keeping all areas clean.
Bodde här 2 nätter i april 2024

6/10 Okej

Kelsey

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The peace and quiet from main town
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Cathy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was alright. Cold but we nuked it and it was alright. Lots of variety to choose from whether hot or cold cereal, yogurt, juice, tea, coffee toast, jams. Made up were omlets, sausage, pancakes, a potato dish that was all gone before we got there. Must hsve been good or a hit with the kids. Got to say we stayed in Bonnyville, Alberta and the people were so friendly and kind. What a great place to visit!
Bodde här 1 natt i april 2024
Svar från Riza Hobbs 8 apr. 2024
Hello Cathy,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Bonnyville. I apologize that breakfast is cold when it should be hot or warm. Your feedback is important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.

10/10 Fantastiskt

W M

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean
Bodde här 1 natt i mars 2024
Svar från Riza Hobbs 8 apr. 2024
HI W M,Thank you for taking your time to give us your feedback. It is very important to us. Here at Days Inn, we continuously strive to meet your needs and expectations.

10/10 Fantastiskt

Susan, Red Deer

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good breakfast. Friendly staff.
Bodde här 2 nätter i mars 2024
Svar från RH 13 mars 2024
Hello Susan,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Bonnyville. It is always a pleasure to receive positive feedback.I am particularly pleased that you are happy with our breakfast and our friendly staff. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Riza Hobbs

6/10 Okej

Helen

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
the receptionist spent a lot of time back and forth between computers neither of them were working. She put me in a room that was already occupied had to go back down and start again was not impressed, when I did get a room went out when I came back card did not work so back down I went.
Bodde här 1 natt i mars 2024
Svar från Riza Hobbs 11 mars 2024
Dear Helen,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Bonnyville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about all the hassles we caused you. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bra

Jessica

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

8/10 Bra

Cheryl

Bodde här 1 natt i december 2023
Svar från RH 13 mars 2024
Hi Cheryl, Thank you for taking the time to give us your rating. Here at Days Inn we always strive to continuously exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Riza Hobbs

6/10 Okej

Janet

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Oscar

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Riza was excellent she made me feel valued as a guest and the room was very clean and housekeeping was done on a daily basis I was very satisfied with my stay Riza deserves a raise kudos to you and the staff at days in for going above and beyond! Thank you
Bodde här 6 nätter i september 2023
Svar från Riza Hobbs 26 okt. 2023
Hello Oscar,Thank you for your feedback. I am very pleased to know that you are satisfied with your stay. Here at Days Inn by Wyndham, we always strive to go above and beyond for our guest's comfort and satisfaction even in a very complicated situation. Take care and see you on your next visit.

8/10 Bra

Natasha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Mark

Affärsresenär, Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good pricing value
Bodde här 4 nätter i september 2023
Svar från RH 23 sep. 2023
Hello Mark,Thank you for taking your time to give us your feedback. See you on your net visit.

6/10 Okej

Laureen

Affärsresenär, Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
This property is showing its age and wear. Furniture is broken down and peeling, damaged. Carpets dirty. It really really needs a reno. Included breakfast is not great. But: staff are trying very hard. Beds are clean and comfortable. And kudos for being one of a few remaining hotels/motels who have smoking rooms for the sinners.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Oscar

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were friendly and I am impressed by the cleaniness of the room love the kitchenette.
Bodde här 1 natt i september 2023
Svar från Riza Hobbs 23 sep. 2023
Hello OscarThank your for your feedback. I am totally pleased that your are impressed with our cleanliness and you love our kitchenette. Here at Days Inn, it is important to go above and beyond our guest's expectation. See you on your next visit.

10/10 Fantastiskt

Leonard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

KEITH

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Room was excellent. Bed was a bit too hard. Layout of room was great with small kitchen area. Very roomy
Bodde här 2 nätter i augusti 2023

8/10 Bra

Russell

Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

Michael

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
If you book a certain type of room you should get that room... the staff tried to upsell me to a suite when all i wanted was a non smoking room... I ended up in a smoking room.
Bodde här 2 nätter i juni 2023
Svar från RH 1 juli 2023
Hello Michael,I deeply apologize for an unpleasant stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind regards

10/10 Fantastiskt

Jose

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ample room; generous free breakfast; very clean and quiet; convenient location.
Bodde här 2 nätter i juni 2023
Svar från RH 1 juli 2023
Hi Jose,Thank you for taking your time give us your feedback. I am particularly pleased that you enjoyed your stay. Here at Days Inn Bonnyville we continuously strive to meet your expectations.

8/10 Bra

Samantha

Bodde här 4 nätter i januari 2023

8/10 Bra

Jessica Anne

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was good
Bodde här 10 nätter i november 2022

10/10 Fantastiskt

Steve

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i september 2022

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The front desk staff, Justin, was really friendly and accommodating to our needs.
Bodde här 1 natt i juli 2022
Svar från Riza Hobbs 3 aug. 2022
Hi, Thank you for your time in giving us your feedback. Very much appreciated.

10/10 Fantastiskt

Adam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Thank you very much. The stay was awesome, the breakfast was amazing. The Elevator was a bit sketchy, it rides rough but other then that it was a wonderful stay
Bodde här 2 nätter i juli 2022
Svar från RH 21 juli 2022
Hello Adam, Thank you for taking your time in sharing your feedback. We are delighted to know that you had a wonderful stay. See you on your next visit. Take care

4/10 Dåligt

Jason

Reste med familjen
Gillade: Personal och service
Hotel: Please fix the elevator it needs service. Room: The door to the room we had was broken. We had to get roughly 15 cards to open our room in a matter of 2 nights. Our room was not clean when it was remade for the day and nothing was restocked. Food: The hard boiled eggs we’re blue when we tried to eat them. Seemed to be days old.
Bodde här 2 nätter i juli 2022
Svar från Riza Hobbs 21 juli 2022
Hello Jason, I apologize for the inconvenience. However, I thank you for your feedback. I will personally look into these issues to make sure it won't happen again. Please do not hesitate to contact me at 7808122621 for further assistance. Hope to see you on your next visit.

10/10 Fantastiskt

Wayne

Bodde här 2 nätter i juli 2022

10/10 Fantastiskt

Sheldon

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not the greatest view from the window but they put us in a better room so everything was great 👌
Bodde här 1 natt i juli 2022
Svar från Riza 5 juli 2022
Dear Sheldon, Thank you for sharing your feedback. It is very important to us. I am happy to know that your stay was great. See you on your next visit. Take care.

4/10 Dåligt

Craig

Affärsresenär
Gillade inte: Personal och service och rummets bekvämlighet
poor service
after a long day went to our room to go to sleep. pulled out the pull out couch for our son and noticed not a sheet or pillow anywhere, called front desk, no answer slept 3 in a bed for the night
Bodde här 1 natt i juni 2022
Svar från RH 16 juni 2022
Dear Craig, I am deeply sorry for what happened. We always aim for an excellent service and our Front Desk is open 24 hours. So I will look into it why this happened on your stay. Thank you for sharing your feedback.

2/10 Väldigt dåligt

Samantha

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
We had to wait for 10 minutes before someone actually came to the front desk to check in & it took me calling the hotel for them to come to the front desk, and they said they were cleaning rooms when they answered. I think there was seriously only one person working in the whole hotel!
Bodde här 1 natt i juni 2022
Svar från RH 16 juni 2022
Hi Samantha, I apologize for the long wait you experienced on your checking in. We always aim for a fast and easy check in for every guest. Let me go ahead a investigate on your issue. And I will get back to you. Thanks for sharing your feedback

6/10 Okej

Todd

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Card key entry to our room was horrible. Got new cards and only one worked some of the time. Otherwise everything was great.
Bodde här 1 natt i maj 2022
Svar från RH 16 juni 2022
Hi Todd, I apologize for having trouble with your key cards. We had issues with it and we are trying our best to fix it. Thank you for your feedback. Hope to see you on your next visit. Take care

8/10 Bra

Heather

Affärsresenär
Gillade: Personal och service
Very good breakfast !
Bodde här 1 natt i april 2022
Svar från RH 12 apr. 2022
Thank you Heather. It's delightful to know you enjoyed our breakfast. Thank you for taking your time in sharing your feedback. See you on your next stay.

10/10 Fantastiskt

Holly

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
All the comforts of home
Suite had full stove and fridge which we really appreciated. Staff were friendly and accommodating.
Bodde här 1 natt i mars 2022
Svar från RH 12 apr. 2022
Thank you Holly for your awesome review. And for giving us a score of 10 out of 10. See you on your stay. Take care

10/10 Fantastiskt

Calvin

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i februari 2022
Svar från RH 29 mars 2022
Thank you Calvin for giving us a 5 out 5 rating. See you on your next stay.

8/10 Bra

Darcy

Bodde här 1 natt i januari 2022
Svar från RH 12 apr. 2022
Thank you Darcy

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Nice, clean hotel. Check in was seamless and quick, Riza at the front desk was exceptionally efficient and friendly. The breakfast was adequate and a welcome treat. We will definitely choose this hotel again.
Bodde här 2 nätter i december 2021
Svar från RH 1 jan. 2022
Hi Michael, Thank you for choosing Days Inn by Wyndham Bonnyville and for taking your time in giving us your feedback. Very happy to know that we have exceeded your expectations. Looking forward in seeing you in your next visit.

2/10 Väldigt dåligt

Sandi

Bodde här 1 natt i december 2021
Svar från RH 12 apr. 2022
Hi Sandy, Thank you for staying at Days Inn Bonnyville. We would love to hear from you. Your feedback is very important to us to give an excellent service to our guest

10/10 Fantastiskt

Terry

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place, will be back.
Only stayed one night but really liked this place, the guy who checked us in was super nice.
Bodde här 1 natt i december 2021
Svar från RH 7 dec. 2021
Thank you Terry for your feedback. We are happy to know you enjoyed your stay with us.

8/10 Bra

Clayton

Bodde här 2 nätter i november 2021
Svar från RH 12 apr. 2022
Thank you Clayton for giving us a 4 out of 5 rating. We would love to know from your own perspective where we need to improve to serve you better.

8/10 Bra

Judy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleased
The bathrooms very very clean, the cleaning products,I loved for their eco conscientious, the notes that if you need to do a dirty job they can bring up rags you can use instead ofthe lovely clean white towels, (super clean but a bit worn). The ability for the cleaning staff to differentiate between used and unused linens. The ability to control the room temp., terrific. Hotel rooms usually too warm and dry to sleep. Furnisings could be updated. Iron needed a descaling. When ironing black shirt, white lime was splatered on it. Break fast was better by far than staying at rival hotel one month previously. Quiet. Elevator noisy and lurchy. Lobby felt cavernous.
Bodde här 2 nätter i november 2021
Svar från RH 25 nov. 2021
Thank You Judy. Every single opinion rom the guest is very important to us. Specially on the part where we can improve to serve you better.

8/10 Bra

Russell

Bodde här 1 natt i oktober 2021
Svar från RH 25 nov. 2021
Thank you

8/10 Bra

Claude

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Value
Bodde här 2 nätter i oktober 2021
Svar från RH 25 nov. 2021
Thank you Claude

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fine
Room was good and spacious, although located to close to the main lobby and elevator meaning it wasn't that quiet. Fewer wall outlets than I'd prefer as well. Breakfast was hot but the variety and qquality limited. Customer service very very kind and welcoming and accommodating however so it balances out.
Bodde här 2 nätter i augusti 2021
Svar från RH 7 dec. 2021
Thank you for your feedback

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2021
Svar från RH 7 dec. 2021
Thank you

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Very unorganized. Very loud. Could feel springs in the mattress. Couldnt wait to check out.
Bodde här 1 natt i augusti 2021
Svar från RH 17 juni 2022
Hi, I am saddened to know that your stay was not the best the way we want it to be. I apologize for the spring in the mattress. That was taken cared of. Thank you for giving us your feedback it helped us in our everyday aim to serve you better.

2/10 Väldigt dåligt

Darryl

Bodde här 1 natt i juli 2021

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent service Enjoyed a lot
Bodde här 1 natt i augusti 2021
Svar från Tina U 10 aug. 2021
Thank you for your feedback. We are so glad we had reach your expectation. See you on your next stay!

10/10 Fantastiskt

KEITH

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2021
Svar från Tina U 10 aug. 2021
I want to thank you for your recent stay. I appreciate all the comments regrading the great service from our associates. Will see you again on your next stay.

8/10 Bra

Wally

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2021
Svar från Tina U 10 aug. 2021
Thank you Wally for your recent stay. I appreciate all the comments regrading the great service from our associates. Will see you again on your next stay.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juni 2021
Svar från RH 17 juni 2022
Thank you for rating us 4 out of 5. Your feed back is important to us. See you on your next stay.

8/10 Bra

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good
Bodde här 2 nätter i juni 2021