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Recensioner av Best Western Plus North Shore Hotel

2.5 out of 5
Best Western Plus North Shore Hotel
50 Dayton St, Danvers, MA

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 580 av 1000 recensioner" "
8 - Bra i betyg. 282 av 1000 recensioner" "
6 - Okej i betyg. 77 av 1000 recensioner" "
4 - Dåligt i betyg. 32 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 1000 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Lisa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Helt OK
Bra hotell med personal som var måna om service. Frukosten vad en typiska som erbjuds på hotell i USA, inget särskilt. Ett tips: Det ligger en bra italiensk restaurang rakt över gatan!
Bodde här 1 natt i juli 2022
Svar från Chad - GM 7 aug. 2022
Tack för det fina omdömet och feedbacken efter din vistelse hos oss. Vi uppskattar det.

8/10 Bra

Larry

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Old but nice
Bodde här 1 natt i maj 2024
Svar från Chad - GM 14 maj 2024
Not sure if you are talking about me or the hotel....but thanks for staying with us, our entire team appreciates your business.

10/10 Fantastiskt

ELISA

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property! Parking was amazing !!! Rooms looked to be recently renovated. So nice & clean!
Bodde här 2 nätter i maj 2024
Svar från Chad - GM 14 maj 2024
Thank you for your very kind review, we appreciate it!

8/10 Bra

Stephanie

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In for a quick two night visit for work in Salem. Parking onsite was great and the location is beautiful. Spacious room, high ceilings and a window that opened. Beds weren’t super co forts le and they’ve opted for 4 square sized softer pillows per bed for sleeping but easy to arrange to find a comfortable position. The room has a wardrobe for hanging clothes along with an iron and board, hair dryer and minimal toiletries but lots available at the front desk by request. There is no sound insulation, however so any hallway activity and noise from Adjacent rooms or passerbys feels present in the actual room. Slept with a white noise app on the phone overnight which helped. If you are light sensitive the light bleed under and around the door is substantial, as are the LED’s on the smoke detector/CO monitor and the plug in clock radio, which can easily be covered with something or unplugged. Ample breakfast options although we didn’t partake- always a need for more vegan options, though. Serviceable gym but very warm and no visible HEPA filter or fans in sight. Didn’t use the pool but seemed well maintained. If you are Covid conscious, the pros are windows that open and self contained HVAC.
Bodde här 2 nätter i maj 2024
Svar från Chad - GM 6 maj 2024
Thank you for the very detailed review of our hotel after your stay with us. We appreciate the nice rating, and apologize that we didn't provide you a perfect 5 out of 5 experience.

8/10 Bra

Adem

Svar från Chad - GM 3 maj 2024
Thank you for the nice rating. Hopefully next time we can earn a full 5 out of 5 from you.

8/10 Bra

Joseph

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is the second time we've stayed here, because of the convenience of what we wanted to do, the amenities, and the affordability. Our only complaint was the comfort of the beds. A little too hard for our liking. But that's just us.
Bodde här 3 nätter i april 2024
Svar från Chad - GM 29 apr. 2024
Thank you for the nice comments about our hotel. Apologies that you don't like our Serta mattresses.

10/10 Fantastiskt

Suzanne, Levant

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was fantastic!! Pool was warm, very good stay.
Bodde här 1 natt i april 2024
Svar från Chad - GM 29 apr. 2024
Thank you for the great comments and perfect rating, we truly appreciate it.

10/10 Fantastiskt

Hyejin

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
good
Bodde här 1 natt i mars 2024
Svar från Chad - GM 29 apr. 2024
Thank you for the excellent rating!

10/10 Fantastiskt

angel

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean very nice i have stayed there almost 20 times
Bodde här 1 natt i april 2024
Svar från Chad - GM 19 apr. 2024
Thank you for the wonderful rating and for your continued business. We appreciate it!

10/10 Fantastiskt

Bob

Reste med sin partner
This is the best Best Western e have ever stayed in. We can’t say it any better than that.
Bodde här 3 nätter i april 2024
Svar från Chad - GM 17 apr. 2024
Thank you so much!

10/10 Fantastiskt

Ramon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Top
Bodde här 1 natt i april 2024
Svar från Chad - GM 15 apr. 2024
Thank you so much for the wonderful rating!

10/10 Fantastiskt

Ingrid, POMPANO BEACH

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really really appreciate a nice and quiet place, also the friendly staff, great free breakfast, very spacious room, everything clean and with a nice smell. Beautiful view and surroundings!
Bodde här 2 nätter i april 2024
Svar från Chad - GM 8 apr. 2024
Thank you for this excellent review!

10/10 Fantastiskt

Morgan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms were clean, well stocked, breakfast was amazing
Bodde här 4 nätter i april 2024
Svar från Chad - GM 8 apr. 2024
Thank you so much, we are very happy to know you enjoyed your stay with us!

10/10 Fantastiskt

Joel

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very helpful and it was very clean. I would stay here again.
Bodde här 5 nätter i mars 2024
Svar från Chad - GM 2 apr. 2024
Thank you very much for the great review and rating after your stay here with us!

10/10 Fantastiskt

Barbara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved how easy accessible this hotel is to restaurants and shopping centers. Its about a 20 min drive to Salem where my boyfriend and I spent our time. Would come again to stay.
Bodde här 3 nätter i mars 2024
Svar från Chad - GM 2 apr. 2024
Thank you so much for your wonderful review!

4/10 Dåligt

Melissa

Reste med familj och småbarn
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
The walls are so thin, ppl next to us were stupid loud so i called the front desk, they did nothing. I have a 2 year old and the ppl next door were yelling and playing music from 10 pm to 1 am, yelling at the top of their lungs. The pool was literally green. I only chose this hotel so me and the baby could swim and we couldnt, the only redeemable factor was the staff at breakfast. You have an amazing staff in the kitchen
Bodde här 2 nätter i mars 2024
Svar från Chad - GM 29 mars 2024
Thank you for taking time to write your review of us, and for complementing our breakfast team. Our apologies that you such a tough experience here. We are very sorry the family that was next to you was so rude and discourteous to the rooms around them by being loud late at night.

10/10 Fantastiskt

Eric, Perrysburg

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice Property. Room was clean and spacious. Staff was very friendly and helpful. Daily Breakfast was good. Would stay here again.
Bodde här 5 nätter i mars 2024
Svar från Chad - GM 29 mars 2024
Thank you very much for the wonderful review!

8/10 Bra

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly staff, clean room, and good breakfast. However, the room next door played loud music, and kids were running down the hallway at 10:00 at night. Not sure where their parents were.
Bodde här 1 natt i mars 2024
Svar från Chad - GM 29 mars 2024
Thank you for the kind words about our staff. The kids you reference were on a field trip bus tour with their school and these chaperones did not help keep them under control as much as chaperones typically do.

10/10 Fantastiskt

Zaida

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All the employees were very nice. The rooms were quiet. The breakfast selections were very good and replenished often. The tables in the breakfast room were frequently kept clean so there was always a table available to sit at. Overall, a wonderful experience.
Bodde här 5 nätter i mars 2024
Svar från Chad - GM 25 mars 2024
Thank you so much for this excellent review! We are so happy to know you were happy here with us.

2/10 Väldigt dåligt

Crystal

Bodde här 1 natt i mars 2024
Svar från Chad - GM 15 apr. 2024
Sorry to see you rating us a 1 out of 5 when you were a no-show for your reservation and didn't actually get to experience a stay with us.

8/10 Bra

Henry, White Plains

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Chad - GM 25 mars 2024
Thank you for the nice rating.

10/10 Fantastiskt

sierra

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were great! We forgot our son’s life vest and they had it up front waiting for us! The hotel is beautiful and the breakfast was great! Everything was great!
Bodde här 2 nätter i mars 2024
Svar från Chad - GM 25 mars 2024
Thank you for this wonderful review, we truly appreciate it!

10/10 Fantastiskt

Allison

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed for a week, for spring break. The room was very clean and quite large. The pool was very warm. There was a gym that had a decent amount of equipment. Staff was always friendly. Very good free breakfast (waffles, pancakes, eggs, sausage, bacon, cereal, yogurt, pre-packaged baked goods, juice, coffee, tea). There is a nice mall nearby, some fast food choices and also restaurants such as Olive Garden, Cheesecake Factory, and local restaurants also. There are multiple lobby areas which we enjoyed, since four people in one hotel room for a whole week can be a bit too much "togetherness"! We chose this location since it was central to both Boston and Salem, which we were visiting, and it has easy highway access.
Bodde här 7 nätter i mars 2024
Svar från Chad - GM 20 mars 2024
Thank you so much for writing such a nice review of us and our area after your stay here, we truly appreciate it!

10/10 Fantastiskt

Andrew

Bodde här 1 natt i mars 2024
Svar från Chad - GM 8 apr. 2024
Thank you very much!

10/10 Fantastiskt

Anna-Marie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff here were friendly & extremely accommodating. We made 2 requests that could have been denied & we wouldn’t have been surprised but they were graciously granted. The room was large, clean & nicely appointed. Breakfast was very good. I did wish they had a selection of teas other than black but that is a personal preference.
Bodde här 4 nätter i februari 2024
Svar från Chad - GM 7 mars 2024
Thank you very much for this wonderful rating and nice review of our team. So happy to see you found us to be clean and friendly!

10/10 Fantastiskt

brad

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good.
Bodde här 1 natt i februari 2024
Svar från Chad - GM 7 mars 2024
Thank you for the great rating!

10/10 Fantastiskt

Jean, Central

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and close to everything
Bodde här 1 natt i februari 2024
Svar från Chad - GM 8 feb. 2024
Thank you for the wonderful review and rating!

4/10 Dåligt

James

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
It's gone downhill
It was my third time at this hotel. First 2 were good - third trip, not so much. Had to switch to a new room as appliances were broke, then a maintenance guy walks in our room right as wife was getting out of shower. Neighboring room was smoking cigs in hallway. Breakfast was bad. Place just seems much worse than I remember from previous visits. Won't stay there a forth time.
Bodde här 3 nätter i januari 2024
Svar från Chad - GM 30 jan. 2024
Thank you for taking time to review us. Apologies to you that you didn't have a good experience with us this time. Your feedback has been shared with all departments so we can be sure not to have a duplicate experience for anyone else.

6/10 Okej

Vu

..
Bodde här 1 natt i januari 2024
Svar från Chad - GM 30 jan. 2024
Our apologies we only provided you a 3 out of 5 experience. Hopefully next time we can give you our more typical 5 star experience.

10/10 Fantastiskt

Stephani

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Chad - GM 30 jan. 2024
Thank you for the perfect rating!

8/10 Bra

christine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was very well kept, quiet and felt safe.
Bodde här 1 natt i januari 2024
Svar från Chad - GM 30 jan. 2024
Thank you for the great comments and nice rating.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Chad - GM 30 jan. 2024
Thank you for the wonderful rating!

10/10 Fantastiskt

Sharon

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
My go to when in town!
I always enjoy staying at the Best Western Plus North Shore Hotel. The rooms are clean & comfortable, and the staff is always inviting and friendly. The breakfast is a nice touch too!!
Bodde här 1 natt i januari 2024
Svar från Chad - GM 22 jan. 2024
Thank you very much for making us your home away from home! We are quite touched by your ratings and nice comments about us. Looking forward to your next visit.

10/10 Fantastiskt

Gregory

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Chad - GM 17 jan. 2024
Thank you for the wonderful rating!

10/10 Fantastiskt

Tanya

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We needed to stay an extra night and the staff was super accomodating, hotel was clean and breakfast was decent. No issues for a quick stay.
Bodde här 1 natt i december 2023
Svar från Chad - GM 8 jan. 2024
Thank you for this wonderful review and rating!

10/10 Fantastiskt

Jessica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very happy with our stay. The hotel was clean, bed was comfortable and the breakfast was great!
Bodde här 1 natt i oktober 2023
Svar från Chad - GM 5 jan. 2024
We are so happy you enjoyed your stay with us!

10/10 Fantastiskt

Amílcar, Everett

Bodde här 1 natt i december 2023
Svar från Chad - GM 5 jan. 2024
Thank you very much for the excellent rating!

8/10 Bra

Craig

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best Western in Danvers
The hotel worked well for us while visiting family. It was clean and comfortable. The included breakfast was very good
Bodde här 2 nätter i december 2023
Svar från Chad - GM 5 jan. 2024
Thank you for the nice comments and rating, we appreciate it.

8/10 Bra

George, Fryeburg

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed here before. Convenient for what we needed.
Bodde här 1 natt i december 2023
Svar från Chad - GM 20 dec. 2023
Thank you for the nice rating.

8/10 Bra

Lynnette

Gillade: Renlighet och personal och service
Was very good for the money. Staff very helpful and nice.
Svar från Chad - GM 7 mars 2024
Thank you for the nice rating and kind words.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Chad - GM 13 dec. 2023
Thank you very much for the perfect rating!

8/10 Bra

Brielle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Chad - GM 8 feb. 2024
Thank you for the nice rating.

10/10 Fantastiskt

Cynthia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The man who checked us in was very friendly and welcoming. He also explained some quirks of the property, like breakfast being on the 2nd floor. Before coffee you may never find it.
Bodde här 1 natt i december 2023
Svar från Chad - GM 8 dec. 2023
Thank you for this lovely rating and kind comment about our Front Desk staff member. Hope to host you again here soon.

10/10 Fantastiskt

john

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice stay. I would recommend to others.
Bodde här 5 nätter i november 2023
Svar från Chad - GM 29 nov. 2023
Thank you very much! We are all very happy that you were happy here with us.

6/10 Okej

Elizabeth

Bodde här 1 natt i november 2023
Svar från Chad - GM 20 dec. 2023
Thank you for reviewing us, and apologies we only provided a 3 out of 5 experience for you. Please let us know what happened at some point, because we don't like any ratings that aren't a full 5 out of 5. We want everyone to have a 5 out of 5 experience here with us.

8/10 Bra

julie

I enjoyed the location, the breakfast is very plentiful and a huge selection of hot and cold. I loved the pool, the room was big and had refrigerator and microwave. The toilet was wobbly. Expedia canceled my reservation prior to my arrival. This had nothing to do with the hotel. I pre paid and actually booked wrong date. I was at the hotel the day I booked on that day Expedia chose not to change my reservation for day I was there. They blamed the hotel but the hotel has nothing to do with a third party booking. Expedia again chose to cancel my reservation prior to my arrival. The person checking me in was able to retrieve my reservation that I pre paid to Expedia a month plus prior and at that time Expedia took my money in less than one minute but if I would have canceled my reservation they would have taken all my money. Expedia makes these poor choices everyday. Beware of booking with Expedia!
Bodde här 1 natt i november 2023
Svar från Chad - GM 22 nov. 2023
Thank you for the kind review of the hotel, we appreciate it. Apologies you had issues with Expedia for your reservations.

10/10 Fantastiskt

Stephan

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worth it!
Overall, my wife and I were pleased with our stay. Check-in was easy, the room was comfortable and clean, and there were no funky smells or unruly neighbors. Also, the continental breakfast was really good, with many options. My only gripe was that a couple pieces of the gym equipment were not working, but not that big of a deal really…I’m just a fitness junkie. Well worth the stay and I’d absolutely stay here again.
Bodde här 2 nätter i november 2023
Svar från Chad - GM 20 nov. 2023
Thank you very much for the wonderful review, we really appreciate it. And we will be getting a few new pieces of fitness equipment over the winter.

10/10 Fantastiskt

Dominique

Bodde här 1 natt i november 2023
Svar från Chad - GM 20 nov. 2023
Thank you!

8/10 Bra

Norm

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The refrigerator was extremely noisy and by 2 am we had to unplug it. I notified the person at the front desk at check out. Other than that we had a noisy neighbor until around 3 am. Overall we do like the hotel and will most likely return when we travel again in the near future
Bodde här 1 natt i november 2023
Svar från Chad - GM 20 nov. 2023
Thank you for the nice rating despite the issues with noise that you had. Hopefully we will see you here again.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Mixed Review
Heat was not operative and required 2 phone calls to desk and a reset of the equipment. Although blower noise is to be expected and CLUNK whenever it came on was not conducive to restful sleep. The room was beautifully decorated, clearly a step above the ordinary and "Junior" from the front desk was very helpful but I should NOT have encountered this problem. Breakfast selection was one of the best I have encountered. So mixed reviews!
Bodde här 1 natt i november 2023
Svar från Chad - GM 20 nov. 2023
Thank you for the in depth review and we apologize that you had to deal with the heat not working initially. We appreciate the nice comments about breakfast, our room decor and Junior. Thanks again.