Thank you for your feedback

Dear George,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON. I am happy to read your comments about our smooth check-in process, our friendly front desk staff, and all the other kind remarks mentioned. However, you indicated that the foul odor and the issue regarding the windows dampened your experience. Your satisfaction is important to Red Roof, so I am sorry this was not achieved with you.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Rachelle, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the convenience of our location. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Your satisfaction is our greatest reward, and we can't wait to welcome you back for another enjoyable stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Edward, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Sorry for your recent experience.

Sorry for your recent experience.

Thank you for the feedback

Sorry for your recent experience.

Sorry for your recent experience.

Thank you for the feedback!

Sorry for your recent experience.

Sorry for your recent experience.

Hello Jennifer,I am pleased to have had you as our guest at our Red Roof Plus+ Boston Woburn/Burlington. Your 5/5 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Sorry for your recent experience.

Thank you for the feedback

Hello Benoit,Thank you for giving us a 4 out of 5 score on our review. We appreciate you taking the time to do a survey, as it’s encouraging to know that we are doing a great job for our guest with the convenience of our location and our clean and quiet facilities. We hope you choose to stay with us again here at our Red Roof Plus+ Boston Woburn/Burlington.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Sorry about your recent experience.

Sorry for your recent experience.

Hello Miao, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Sorry for your recent experience.

Thanks for the feedback!

Thank you for the feedback!

I want to thank you Erin, for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington. It's nice to read that you took liking to our prices, staff and hotel's convenience, however, our apologies for the inconveniences such as the dog's barking. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you for the feedback!

Hello Gislaine,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON and I appreciate your 4/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Prezada Aitza,Obrigado por dedicar seu tempo para preencher nossa pesquisa com hóspedes. Agradecemos seus comentários sobre sua recente estadia no RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON. É ótimo ler que você considerou nosso hotel um ótimo lugar para ficar. O feedback dos nossos hóspedes é sempre bem-vindo na Red Roof, pois nos esforçamos para melhorar continuamente a qualidade dos nossos serviços.Obrigado novamente por compartilhar sua experiência. Esperamos vê-lo em suas futuras viagens.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Heather, Thank you for telling us about your stay at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington. I am disappointed you had a less than satisfactory experience, prompting your 2/5 score. The situation you described regarding the tons of trash all around is truly regrettable. I am very sorry for experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, OliviaRed Roof Management RediResponse Specialist

Sorry for your recent experience.

Sorry for your recent experience.

Thank you for the feedback.

Hello Edward, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Thank you for the feedback!

Sorry for your recent experience.

Dear Reginaldo, We at the RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thank you for the feedback!

Thank you for the feedback!

Hello Tracy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Thank you, Daniel, for telling us about your stay at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington. The situation you described is truly regrettable. I am very sorry for your experience. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Thank you, Robert, for telling us about your stay at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington. I am glad that you were pleased with the cleanliness of your bed and bathroom. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Thank you for the feedback Bikram!

Sorry for your recent experience.

Thank you for taking a moment to leave a review, Jovanica. The staff and I at the RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON appreciate your 3/5 score following your stay. I am thrilled that you found our staff to be friendly. However, you stated that the elevator was dirty, the noise mentioned and the other listed concerns dampened your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Sincerely, Red Roof Management

Sorry for your recent experience.

Hello Brian, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

We appreciate the feedback.

Hi Tim,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described. To uphold our high standards at RedRoof I’ve shared your encounter with management to ensure your satisfaction.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Sincerely,RedRoof Management

Sorry for your recent experience.

Hello Alondra, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Elias, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist