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Recensioner av Sonesta Simply Suites Boston Burlington

2 out of 5
Sonesta Simply Suites Boston Burlington
130 Middlesex Tpke, Burlington, MA

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 387 av 1003 recensioner" "
8 - Bra i betyg. 366 av 1003 recensioner" "
6 - Okej i betyg. 140 av 1003 recensioner" "
4 - Dåligt i betyg. 64 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 46 av 1003 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

7,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Andreas

Bodde här 3 nätter i oktober 2023
Svar från Sonesta Simply Suites 19 dec. 2023
Thank you for leaving us with a review! We are so happy to hear you had a good stay. We hope to see you again soon!

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i september 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Håkan, Lund

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rymligt med shoppingmöjligheter
God och vänlig service med tvättmöjligheter. Ingen frukost drar ner helhetsbedömningen. Nära stort shoppingcenter och ett par bra restauranger.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra!
Vi var mycket nöjda. Trevlig personal och ok standard. Stort rum med eget kök, nära till Birlington Mall och restauranger. Prisvärt!

10/10 Fantastiskt

ROBERTO RIVERA, bayamon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Me gusto mucho.
Bodde här 4 nätter i maj 2024

4/10 Dåligt

Dana

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Devleena

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 4 nätter i maj 2024
Svar från Neil 24 maj 2024
Awesome :) Thank you for the great review! We look forward to your next stay!

10/10 Fantastiskt

Kimberly

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean property. Friendly and helpful staff. Bed was a little hard for me. Everything was wonderful.
Bodde här 3 nätter i maj 2024
Svar från Talia Osgood, GM 21 maj 2024
Hi Kimberly, Thank you for taking the time to write us a review! We're happy that you found our property to be a good fit for you, and we hope to welcome you back again soon!

6/10 Okej

Gail

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Only one elevator in the whole place
Bodde här 2 nätter i maj 2024
Svar från Neil 22 maj 2024
That is correct! The property was built with one elevator shaft. There are also staircases at the ends of all hallways!

10/10 Fantastiskt

Jessica

Reste med familjen
Gillade: Boendets skick och faciliteter
It is close to the airport about 30 min without traffic. There were areas near by that were in walking distance. It was quite peacefully. I also have to mention that the staff was friendly and went above and beyond to make the stay comfortable.
Bodde här 2 nätter i maj 2024
Svar från Neil 22 maj 2024
Thank you so much for your review! We love seeing that our guests enjoyed their time with us! we hope you will choose us next time you are in the area! :)

10/10 Fantastiskt

Gina

Reste med familjen
Gillade: Renlighet och personal och service
Rooms need facelift but staff was wonderful
Bodde här 2 nätter i maj 2024
Svar från Neil 22 maj 2024
They should be receiving a facelift sometime near the end of the year! please come check us out after then!

8/10 Bra

Erika

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I traveled with my dog and it was a perfect getaway. Although, it's in an awkward location spot the massive Wegmans nearby and adorable kitchen made up for it.
Bodde här 2 nätter i maj 2024
Svar från Neil 17 maj 2024
I'm so glad you and your furry companion were able to enjoy our location! We hope to see you very soon!

8/10 Bra

Anne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sonesta is improving the quality of the property and convenieces. Its always pleasant staff greetings and friendly faces.
Bodde här 2 nätter i maj 2024
Svar från Neil 15 maj 2024
Thank you for noticing! We do our best to make your stay memorable!

10/10 Fantastiskt

Catherine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms are spacious and well maintained
Bodde här 4 nätter i maj 2024
Svar från Neil 15 maj 2024
We are glad to see that you enjoyed the room! we hope to see you next time you're in the area!

10/10 Fantastiskt

James C.

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice well equipped room with very comfortable bed. Very clean.
Bodde här 2 nätter i maj 2024
Svar från Neil 15 maj 2024
Thank you for your review! The beds are very popular! :)

4/10 Dåligt

Jakorey

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The carpet in the hallway was damaged and stained and the carpet in the room smelled really bad. The room was clean but definitely needed maintained, there was rust and mold. A centipede also crawled out of the sink on the last day and there were dead bugs in the window seal. Their customer service was great though.
Bodde här 3 nätter i maj 2024
Svar från Neil 15 maj 2024
I am so very sorry to see that the room did not meet expectations :( If you ever notice something wrong with the room when you arrive please let us know so we can make your stay super!

8/10 Bra

mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Neil 15 maj 2024
Thank you for the review! We value your input! :)

10/10 Fantastiskt

Michelle

Reste med familjen, Reste med husdjur
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I love it!
Bodde här 6 nätter i april 2024
Svar från Neil 7 maj 2024
Yay! We are so happy to see that you loved your stay! We can't wait to have you again!

8/10 Bra

Mark

Affärsresenär
Gillade: Renlighet och personal och service
Clean, quiet and friendly staff. Exercise room needs some attention.
Bodde här 3 nätter i april 2024
Svar från Neil 7 maj 2024
I'm glad you enjoyed your stay and our staff! Feel free to reach out about the gym equipment! if something was missing we'd love to know!

10/10 Fantastiskt

Michelle

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, convenient and the staff is really nice
Bodde här 14 nätter i april 2024
Svar från Neil 7 maj 2024
I'm so happy so see that you enjoyed your time with us! I hope you choose us again when you're in the area!

2/10 Väldigt dåligt

Kokie

Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Neil 7 maj 2024
Aw :/ I wish you had a better time with us! Feel free to reach out if you want to let us know what was wrong!

10/10 Fantastiskt

Lydia

Gillade: Bekvämligheter
Excellent
Bodde här 1 natt i april 2024
Svar från Neil 30 apr. 2024
We are so glad to see that you enjoyed another stay with us! Hopefully we will see you soon!

10/10 Fantastiskt

Carissa

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience!
Bodde här 1 natt i april 2024
Svar från Neil 30 apr. 2024
We are so happy to see you enjoyed your experience with us! We are excited to have you again soon!

10/10 Fantastiskt

Rodrigo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Neil 30 apr. 2024
Thank you for taking the time to review us! we are glad to see that you enjoyed your stay! :)

6/10 Okej

Matthew

Gillade: Personal och service
It's very hard to find the hotel because there were no signs to direct you to the location of the building that was tucked behind a couple of other buildings. I arrived at about 2:00 am. and i was exhausted from my trip and I didn't like having to drive in circles for 20 minutes trying to find the building. Everything in the room was decent except for the very weak water stream from the shower head. I know that they have to conserve water but it was way too weak. On my third and forth night stays there was a family of immigrants in the room above me and they were very loud with their music and they were stomping around on the floor until 12:30 am. I guess that's the risk now of staying in hotels located in sanctuary cities.
Bodde här 4 nätter i april 2024
Svar från Neil 28 apr. 2024
I'm sorry to hear that you had a hard time finding our building, its a common problem people are having. Quiet hours at our locations begins at 10pm so do not be afraid to call the desk!

10/10 Fantastiskt

Fidencio

Gillade: Renlighet och bekvämligheter
Amazing
Bodde här 1 natt i mars 2024
Svar från Neil 25 apr. 2024
Thank you so much for your review! We are so glad that you enjoyed your time with us! :)

8/10 Bra

Roberta, Sandys

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
I always stay here when in Burlington. It’s just a nice area.
Bodde här 4 nätter i april 2024
Svar från Neil 25 apr. 2024
Thank you so much! We look forward to seeing you again!

10/10 Fantastiskt

Jack, New Orleans

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good value for the money
Bodde här 1 natt i april 2024
Svar från Neil 24 apr. 2024
Thank you! Hopefully we will continue to be your top choice when in the area!

8/10 Bra

Toqa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A Little far from Boston but fair enough for the price. walgreens and cafe is walking distance which is a plus.
Bodde här 1 natt i april 2024
Svar från Neil 24 apr. 2024
We are glad to see that you enjoyed your stay and found our location to be convenient!

10/10 Fantastiskt

Carshena T.

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Neil 18 apr. 2024
We are so happy to see that you enjoyed your time with us! We can't wait to have you here again!

8/10 Bra

Wilbert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is an older hotel but it's clean, quiet, and in a very convenient location.
Bodde här 2 nätter i april 2024
Svar från Neil 17 apr. 2024
We are glad that you enjoyed your stay with us! We hope to see you again

8/10 Bra

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good experience
Bodde här 1 natt i april 2024
Svar från Neil 17 apr. 2024
We hope to have you again! Glad you enjoyed your stay :)

8/10 Bra

MIGUEL

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Neil 17 apr. 2024
We are glad you came to stay with us! We look forward to your next stay.

8/10 Bra

ALFONSO

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No cuenta con servicio de limpieza más frecuente, es cada semana.
Bodde här 5 nätter i april 2024
Svar från Neil 8 apr. 2024
That is true! We do housekeeping weekly for our guests! Stays shorter than seven days will not be entered.

4/10 Dåligt

Melanie

Reste i grupp, Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Property was run down - looked much better in pictures. Not soundproofed well at all, and work was being done above our room which was extremely disruptive to sleep. Pull out sofa was extremely uncomfortable. Elevator has been broken down and looked super old. Not sure how this property was rated well by others in the past but would not stay here again.
Bodde här 1 natt i april 2024
Svar från Neil 6 apr. 2024
Hello! We are sorry to see that you did not enjoy your stay with us. We are expecting renovations near the end of the year, so hopefully you will give us another chance to wow you after they are completed!

8/10 Bra

Shawn

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Nice hotel. I liked that each room had a kitchenette and all the dishes and cookware. The parking lot needs a little maintenance and the elevator was out of service but overall a nice stay and I would definitely return if I'm in the area again.
Bodde här 8 nätter i mars 2024
Svar från Neil 5 apr. 2024
We are glad to see you were happy with your stay! The elevators have since been repaired, and we look forward to your next stay with us! :)

8/10 Bra

Ivy Marie

Affärsresenär
Gillade: Renlighet och personal och service
Walking distance to Wegmans grocery store
Bodde här 7 nätter i mars 2024
Svar från Neil 5 apr. 2024
That we are! Hopefully it added to the quality of your stay!

4/10 Dåligt

Jennifer

Affärsresenär
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The rooms are very dated and no free breakfast. Nit even a dining area.
Bodde här 6 nätter i mars 2024
Svar från Neil 31 mars 2024
We are sorry to see that you didn't enjoy your stay. We are expecting updates to the hotel closer to the end of the year, so we hope you will check us out after they have completed! Unfortunately due to the size of our building we do not have the space required for a dining area or a staffed kitchen to provide a breakfast.

2/10 Väldigt dåligt

deb

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I would like a refund. My room was filthy. I have photos to prove it. There was pubic hair, and urine all over the bathroom, sink was full of hair , too. Bacon in the corner of the room. Very dirty. I'm happy to provide photos. I would like the charge reversed please
Bodde här 2 nätter i mars 2024
Svar från Sonesta Simply Suites 29 apr. 2024
Hi Deb, Thank you for providing your feedback. We are sorry to hear your room was not up to standards. Please contact our AGM Kate for further details regarding your stay.

4/10 Dåligt

Karen

Reste med sin partner, Reste med husdjur
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Property definitely needs an update. Elevator wasn’t working during our stay
Bodde här 2 nätter i mars 2024
Svar från Neil 27 mars 2024
We are looking forward to changes to the hotel occurring in the near future so we hope you will come check us out then! In the mean time our elevators are back up and running! :)

10/10 Fantastiskt

Gianna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Neil 29 mars 2024
We are so glad you enjoyed your stay! We hope to see you again soon!

10/10 Fantastiskt

Anna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stat and clean rooms!
Bodde här 1 natt i mars 2024
Svar från Neil 25 mars 2024
Thank you for taking time to rate us! We look forward to hosting you in the future!

10/10 Fantastiskt

JESSMARIE

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
It was a great stay very cozy. Only thing was that the elevators were down during my entire stay & it's very inconvenient when on the 2nd floor. Should've been placed on the 1st floor if they asked how much luggage i carried.
Bodde här 2 nätter i mars 2024
Svar från Neil 25 mars 2024
I'm glad you enjoyed your stay with us! We have been trying to place people in the lowest available room due to the inconvenience, we wish we had a lower floor available to make your stay a 6 out of 5! :)

2/10 Väldigt dåligt

Stephen

Reste i grupp
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This might have been hands now the WORST stay at a hotel I have ever encountered in my life…. My back is still recovering from walking up and down the stairs because I was put on the 3rd floor with no elevator. Didn’t find this out until I checked in, I mean you’d think there would be a discount offered considering the circumstances…. First thing walking to my room There was trash EVERYWHERE on the floor, all McDonald’s wrappers, drink bottles etc.. not to mention a $75 deposit, thinking back on it my mind was blown and it kind sucks I had to stay there… that laundry app is a fraud, I spent $6 right away on two washers that didn’t work and I clicked that the washers had an issue on the app…
Bodde här 1 natt i mars 2024
Svar från Neil 25 mars 2024
We are very sorry to hear you didn't enjoy your stay. The head of housekeeping has been made aware of the issues with your room. Hopefully you will reach out to us about any other issues you had with your stay as we are always looking to improve!

2/10 Väldigt dåligt

Heather W

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Elevator didn’t work, desk chair was old and completely faded, but the worst was a used condom that a previous occupant of the room left was on the floor by the bed
Bodde här 2 nätter i mars 2024
Svar från Sonesta Simply Suites 18 mars 2024
Hello Heather, Thank you for taking a minute to provide us with a review. We sincerely apologize for the issue you experienced during your stay. Your concerns have been shared with our housekeeping team. Rest assured, your comments are taken to heart and we will ensure this is a one-time experience. Thank you for sharing with us and we hope to see you soon.

6/10 Okej

Jennifer

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Had ants in the room
Bodde här 1 natt i mars 2024
Svar från Sonesta Simply Suites 18 mars 2024
Hi Jennifer, Thank you so much for taking a moment to leave us a review. We are so sorry to hear that your room had ants, as we do routinely treat the building for pest prevention. We apologize for the inconvenience and appreciate you letting us know.

8/10 Bra

Hip

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Sonesta Simply Suites 18 mars 2024
Thank you for taking a moment to provide us with a review! We hope to welcome you again soon.

10/10 Fantastiskt

Lydia

Excellent
Bodde här 1 natt i mars 2024
Svar från Neil 10 mars 2024
Thank you so much for your review! We hope we can accommodate you very soon!

2/10 Väldigt dåligt

Diane

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My room was covered in black mold
Bodde här 1 natt i mars 2024
Svar från Sonesta Simply Suites 7 mars 2024
Hi Diane, Thank you for providing us with a review. As discussed on the phone, we truly apologize that there was mold in your AC unit. This situation was addressed to prevent it from happening in this room or any others in the future. Thank you for providing your feedback.