Dear Marian,Thank you so much for your wonderful review! We are thrilled to hear that your stay with us was one of the best hotel experiences you've had worldwide. It is great to know that our central location, high standards of maintenance, and our friendly staff made your stay memorable. Your kind words about our team mean a lot to us. We strive to provide a welcoming and pleasant atmosphere for all our guests, and it is heartwarming to hear that our efforts are appreciated.Thank you for your high recommendation and the well-deserved 5-star rating. We look forward to welcoming you back to our hotel in Poiana Brașov for another exceptional stay.Warm regards,Mihai MoisescuOperations Manager

Dear Beatrice,Thank you for choosing our location, it's fantastic to hear that you enjoyed your stay with us! We deeply appreciate your kind words about our helpful staff, as well as your compliments on our location, amenities, and delicious cuisine. We strive to provide a memorable experience for all our guests, and we're thrilled that we could meet your expectations. We hope to have the pleasure of welcoming you back soon for another wonderful stay!Best,Mihai Moisescu, Operations Manager

Dear Iolanda,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay with us, particularly our comfortable accommodation and delicious breakfast offerings.We apologize for any inconvenience you experienced with the hot water pressure on the 4th floor and the limited selection of TV channels. Your comments have been noted, and we will certainly address these issues to ensure a more enjoyable experience for our future guests.While Poiana Brasov offers numerous activities - from relaxing walks, hiking, cable car rides to Postavarul massif, horseback riding, to engaging activities for kids, we understand that we may have fallen short in communicating these options effectively. We will take steps to ensure that our guests are well-informed about the available activities during their stay.Thank you for choosing to stay with us, we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Mihai Moisescu,Operations Manager

¡Muchas gracias por compartir su experiencia en nuestro hotel! Nos complace saber que su estadía fue satisfactoria y que nos considera un buen hotel para visitar el área de Brașov y Bran. Nos enorgullecemos de nuestra ubicación en medio del bosque, lo que permite a nuestros huéspedes disfrutar de un entorno tranquilo y natural mientras exploran la zona.Nos encantaría darle la bienvenida nuevamente en el futuro y brindarle otra experiencia inolvidable.Saludos de Poiana Brasov!

Dear guest, Thank you for your review!

Dear guest, Thank you for your kind review. We are looking forward to welcome you again in both our hotels. Best regards!

Dear guest, Thank you for your nice review. We will take your feedback into consideration for future events. Best regards.

Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We look forward to hosting your stay once again and to entirely meet your expectations. Thank you for choosing Ana Hotels Poiana Brasov!

Dear Guest, Thank you for taking the time to share your experience with us. We apologize for the aspects you mentioned regarding the relocation which made you feel uncomfortable. We look forward to the opportunity to welcome you back to the hotel. Thank you for choosing Ana Hotels Poiana Brasov!

Dear guest, Thank you for taking your time to give us your review. We are very glad that you enjoyed your stay and are looking forward to welcome you back. Have a nice day!