Thank you for your positive review. Please let us know what we could have done differently to earn that 10 out of 10. Thank you.

Thanks for the feedback.

Thanks again for taking the time to communicate with us. We value your feedback.

Glad you had a good experience and thank you for the kind words.

Thanks for your feedback.

Thanks for the feedback.

Sorry you had such a bad experience, but most of the problems could have been remedied quickly with some some communication. You did ask for a plunger, which we provided, but were never told that it didn't solve the toilet issue. The current guest in the room plugged in the fridge and at last check tonight it was working normally as is the ice machine While we don't offer breakfast or the Disney Channel and don't claim to, we count 67 channels via DirecTV offering various programming not including infomercials, as well as complimentary in-room coffee. In the interest of accuracy, we must point out that all of our rooms offer either 2 queen beds or 1 king bed, and we will happily show any potential guest our suites for their approval.

I do not know which hotel down the street you are getting your information from, but we are indeed open and have been since November of last year. We hope you will come by and see us. Look for the 3 signs on the building and 1 on the road and you will find us

Thanks for the feedback!

We are truly sorry that we fell so short of your expectations. While technically we don’t have cable, we do offer direcTv. I count 67 channels with programming not counting the shopping and infomercial channels. Even so I know lots of times there’s nothing I want to watch. At check in we informed all guests that we weren’t offering breakfast yet, and we have corrected online information to be more accurate as well. Thanks for taking the time to give us your feedback and we will continue to make improvements in order to provide the best value possible for our guests.

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Hi Hector, Thank you for the 10/10 rating.

Hi, im sorry this happened. Can you tell us what day and around what time this happened? So we can correct the issue, with the front desk.

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

I'm sorry to know that we did not provide you with the exceptional experience we strive for every day. Please know that I will be taking the necessary actions to improve our services. I apologize again for your disappointment.

Hi Larry, Thank you for the 10/10 rating.

Hi Carla, Thanks for the rating. I’m pleased that you had a generally great experience with us, but I’m very concerned that we didn’t live up to your standards or expectations in some ways. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see what we’re doing what we can to improve and enhance the guest experience.

Hi KW, Thank you for the feedback. I'm sorry to hear that you find our property outdated and breakfast was basically non-existent. I'm sorry about the disappointment.

Hi Jenny, Thank you for the feedback. I'm sorry to hear that the rooms are very very dirty and mold in a lot of spots as well as the fridge was frozen. I am pleased to know that the staff was awesome. Please know that I will be addressing these problems with our staff and taking the necessary actions to improve our services. I apologize again for your disappointment and hope you'll give us another chance the next time you're in the area.

Dear Guest, Thank you for the comments. We are sorry to know that the hallways had a terrible smell and carpet was stained.

Dear Ralph, Thank you for the feedback. I'm sorry to hear that we did not provide you with the exceptional experience we strive for every day. Please know that I will be taking the necessary actions to improve our services. I apologize again for your disappointment.

Dear Justin, Thank you for the feedback. We are so sorry to know about the attitude of our Manager and also about the problems you had during the check-in, which are not at all up to our standard. Please know that I will be addressing these problems with our staff and taking the necessary actions to improve our services. I apologize again for your disappointment. Sincerely, Guest Relations Manager

Dear Crystal, Thank you for taking the time to share your feedback. I'm very sorry to hear about the problems you had during your stay, which are not at all up to our standard. Please know that I will be addressing these problems with our staff and taking the necessary actions to improve our services. I apologize again for your disappointment and hope you'll give us another chance the next time you're in the area. Sincerely, Guest Relations Manager

Dear Juan Ramon, Thank you for letting us know you had a great stay. We're proud to have offered you the exceptional service and accommodations we strive for every day. Thank you for being our guest and taking the time to rate your experience. We hope to see you again the next time you're in the area. Sincerely, Guest Relations Manager

Dear Mindi, Thank you for the 5/5 rating. We look forward to hosting you again. Sincerely, Guest Relations Manager

Dear Juan, Thank you for taking the time to share your feedback. I'm very sorry to hear about the problems you had during your stay, which are not at all up to our standard. Please know that I will be addressing these problems with our staff and taking the necessary actions to improve our services. I apologize again for your disappointment and hope you'll give us another chance the next time you're in the area. Sincerely, Guest Relations Manager

Dear Guest, I'm sorry to hear that we did not provide you with the exceptional experience we strive for every day. Please know that I will be taking the necessary actions to improve our services. I apologize again for your disappointment and hope you'll give us another chance the next time you're in the area. Sincerely, Guest Relations Manager

Thank you for your review.

I'm sorry that you didn't have a good stay with us. I hope next time you come into town will be better

I am sorry you didn't have a good stay with us. Please let me know what was wrong so we can fix it.

I'm sorry the beds were a mess. Thank you for bringing that to my attention

I'm sorry you didn't have a good stay with us. But I will let you know that all rooms do have blackout curtains in them. And the coffee is made fresh every morning and should have been hot. If it wasn't we would have been more than happy to make you a fresh pot.

I'm sorry you didn't enjoy our breakfast selection. We would have been more than happy to make you more of anything we were out of if you would have said something to the desk about it. We are here to make your stay with us great. I hope you will give us another try and let us prove this to you.

I'm sorry your stay wasn't up to our standards we pride ourselves on making sure each room is clean. Our rooms are cleaned and dusted each day. I hope you will give us another try the next time you come into town.

Thank you for your review. We aim to make each stay the best you have.

I'm sorry you had a bad experience with us. I am working hard at getting the above problems corrected.

Thank you for your feedback. I'm sorry that our breakfast wasn't fully stocked. I hope you come back and give us another shot at improving everything.

I am sorry you had a bad experience with us. We are looking into why the fire alarm went off and have the company coming out Monday to check it. The manager did come down each time the alarm went off and I am sorry but never seen anyone from your party come out other wise she would have explained what happened to you. The only thing that was not present at breakfast was biscuits and I do apologize about that.

Thank you for your review. Can't wait for you to come back and see us again.

Thank you for your positive review. We hope to see you again on your next visit to Bridgeport.

I'm sorry your stay wasn't a good one. We do clean our pool often. Our breakfast consists of fresh cooked eggs, gravy, and biscuts that we cook daily. We also have several other things we serve. Did you let our desk know that you were not happy with your room? Im sure we could have taken care of the above problems if we would have know about them at the time of your stay.

Thank you for your positive review. We are pleased that you had a great stay with us.

Thank you for your review but please let me know what we could do to earn the 5 out of 5 stars.

I apologize that we were out at that time for breakfast. We did get restocked that day. We hope you come back and see us again.

We are working on getting a contract with a company to get that taken care of. But thank you for bringing it to my attention.

Thank you for your positive response.

Thank you for your review. We enjoy having you here. Can't wait to see you again on your next trip this way

I am sorry your stay with us wasn't a pleasant one. We are working hard to get the above problems fixed as quickly as we can.

Thank you for your review. I am working on getting the above problems fixed. When you come back our way everything will be up and running like its supposed to again. Hope to see you again soon.