Dear Mrs. Marwan,Thank you for taking the time to provide feedback! We are glad that you had a pleasant experience and we look forward to seeing you every time.We hope to have you again as a guest soon!Kind regards,Gabriel RADU - Hello Hotels

Dear Guest,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

Dear Mr. Ahmad,Thank you for choosing our hotel and for taking the time to evaluating our services. As the overall satisfaction of our guests it's a priority please kindly note that your opinion will be taken into account. I kindly mentioned that since the reservation was made on site you had pictures of the rooms that reflect the reality. In this respect we can say that our hotel is designed to provide its clients the best report price-quality, being a transit hotel located near the main railway station and the public transport. We are aware of this situation, and our colleagues from the technical department are looking for solutions to prevent water from leaking out of the shower when it is used.Thank you in advance for understanding and we are looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

Dear Mrs. Birsel,Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

Dear Constantin, Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel. We're looking forward to have you as our guest again! Respectfully, Florentina Cioflan Front Office Manager

Dear Guest, Thank you for choosing our hotel and for taking the time to evaluating our services. Kindly note that the satisfaction of our clients it's a priority and we would appreciate a lot if you could give us more details about your staying in order to know what improvements need to be done! Respectfully, Cristina Dumitrescu Sales Account Manager

Dear Guest, Thank you for choosing our hotel and for taking the time to evaluating our services. Because our goal is to provide quality service to our guests, we have carefully analyzed your comments and we can assure you that the Hello team pays special attention to cleanliness and hygiene. From the cleaning reports it appears that the housekeeping manager inspected your room before being accommodated and found that these rules are respected. Judging by the seriousness of your comments, we would have expected to request a change of the room or to have an immediate complain, so we can have an immediate reaction. We apologize for the issues that you have encountered, but we assure you that it was a unique situation. These being said, we would like you to return so you can convince of everything we said above. Regards, Cristina Dumitrescu Sales Account Manager

Dear Fanny, Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel. We're looking forward to have you as our guest again! Respectfully, Cristina Dumitrescu Sales Account Manager

Dear Guest, Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel. We're looking forward to have you as our guest again! Respectfully, Cristina Dumitrescu Sales Account Manager

Dear Guest, Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel. We're looking forward to have you as our guest again! Respectfully, Cristina Dumitrescu Sales Account Manager

Dear Murtaza, Thank you for taking time to share your feedback. We are really glad that you had a pleasant experience during your staying in our hotel. We're looking forward to have you as our guest again! Respectfully, Cristina Dumitrescu Sales Account Manager

Dear Peter, Thank you for taking time to share your feedback. We are really glad that you had a pleasant experience during your staying in our hotel. We're looking forward to have you as our guest again! Respectfully, Cristina Dumitrescu Sales Account Manager

Dear Anders, Thank you for taking time to share your feedback. We are really glad that you had a pleasant experience during your staying in our hotel. We're looking forward to have you as our guest again! Respectfully, Cristina Dumitrescu Sales Account Manager

Dear Guest, Thank you for taking time to share your feedback. We are really glad that you had a pleasant experience during your staying in our hotel. We're looking forward to have you as our guest again! Respectfully, Cristina Dumitrescu Sales Account Manager

Dear Guest, Thank you for your visit and feedback. Indded, being the area around the main train station in the country, it is not very beautiful, but it is highly practical; all the transportations means are reachable within walking distance and the airport is only 20 min. away, by car. Thank you for your understaning, we're looking forward to having you as a guest again. Respectfully, Anca Strugariu, Sales manager

Dear Mr.Benjamin,Thank you for taking the time to provide us with this feedback and we are sorry for this situation,The design of the hotel is more modern and just to avoid the element of surprise for the guests we have put pictures of the rooms and bathrooms. Indeed this design is not to everyone's taste. We have very excited guests and less enthusiastic guests.Our hotel does not have air conditioning, but a centralized air conditioning system that works for heating or cooling (not simultaneously) depending on the season. Thus, room thermostats can regulate the temperature: warmer/less warm when the air conditioner is running on warm air, or cooler/less cold when the air conditioner is running on cold air.In the last few days the temperature has increased and it was necessary to stop the centralized air systemThe room is equipped with a blanket for one person on the bed, and you have an additional blanket on the furniture in the room. Respectfully,Gabriel RADU - Hello Hotels

Dear Mr. Klaus,We appreciate all the feedback we receive from our guests as it helps us to continuously improve and adapt to the real needs of our guests. We understand that you were dissatisfied with our services, but a small note without comments does not give us information about your dissatisfaction during your stay in the hotel.Respectfully,Florentina CioflanFront Office Manager

Dear Mrs. Alexandra,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

Dear Mrs. Alexandra,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

Dear Mrs. Ikuno,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.The maintenance department has noted that there is a particular technical situation we are experiencing and we are looking for solutions to resolve it.Thank you in advance for understanding and we are looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

Dear Mr. Adrian,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

Dear Mrs. Cristina,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

Dear Guest, Thank you for choosing our hotel for your stay in Bucharest and we are sorry that we did not meet your expectations.The shower head is fixed and in the case that you need a hair cap can be requested from the reception.To prevent water from leaking into the room, you must make sure that the cabin doors are closed properlyKind regards,Gabriel RADU - Hello Hotels

Stimata Doamna Mihaela,Va multumim pentru timpul acordat alocarii unui feedback! Ne bucuram ca ati avut parte de o experienta placuta si va asteptam cu drag de fiecare data. Speram sa va avem din nou ca oaspete in curand! Cu stima, Gabriel Radu - Hello Hotels

Dear Mr.Athanasios ,Thank you for taking the time to provide feedback! We are glad that you had a pleasant experience and we look forward to seeing you every time.We hope to have you again as a guest soon!Kind regards,

Dear Mr. Nicolai,We understand that you were dissatisfied with our breakfast. In terms of breakfast options, we offer about 61 products. In order to guarantee quality and continuity, we have signed contracts at hotel chain level with suppliers who have the possibility of national coverage in Romania and with local producers. In this way we want to guarantee the same quality whenever you come back to us. During the serving interval, the breakfast staff will supplement the dishes whenever necessary, depending on consumption. On the occasion of events or celebrations we may choose to introduce special breakfast dishes. Kind regards, Gabriel RADU - Hello Hotels

Dear Serhii,Thank you for choosing our hotel and for taking the time to evaluate our services.We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

Dear Olivier,Thank you for choosing our hotel and for taking the time to evaluate our services.We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

Dear Michael,Thank you for choosing our hotel and for taking the time to evaluate our services.We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

Dear Olivier,Thank you for choosing our hotel and for taking the time to evaluate our services.We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

Dear Olivier,Thank you for choosing our hotel and for taking the time to evaluate our services.We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

Dear Bethany,Thank you for choosing our hotel and for taking the time to evaluate our services.We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

Dear David,Thank you for choosing our hotel and for taking the time to evaluate our services.We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

Dear Alexander,Thank you for choosing our hotel and for taking the time to evaluate our services.We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

Dear Tatiana,Thank you for choosing our hotel and for taking the time to evaluate our services.We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager