Reception

Recensioner av Garden Place Hotel

3.5 out of 5
Garden Place Hotel
6615 Transit Road, Buffalo, NY

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 564 av 1393 recensioner" "
8 - Bra i betyg. 354 av 1393 recensioner" "
6 - Okej i betyg. 183 av 1393 recensioner" "
4 - Dåligt i betyg. 165 av 1393 recensioner" "
2 - Väldigt dåligt i betyg. 127 av 1393 recensioner" "

7,8/10

Renlighet

8,2/10

Personal och service

7,4/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

Richard

Gillade: Renlighet och boendets skick och faciliteter
Should offer complimentary breakfast
Bodde här 3 nätter i maj 2024

4/10 Dåligt

Deborah

Reste med familjen
Gillade inte: Boendets skick och faciliteter
It is like an old Vegas hotel that should likely be torn down. Online looks fine but don’t look too close as it has a dirty underbelly. Kitschy decor and dated.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

George

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

6/10 Okej

Janet, Goderich

Gillade: Personal och service
Bodde här 2 nätter i maj 2024

8/10 Bra

Josh

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Place was neat. Different. Had problems connecting to the wifi, but it may have been a one off scenario. I recommend the jacuzzi tub suite. That was awesome!
Bodde här 5 nätter i maj 2024

6/10 Okej

Savannah

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

2/10 Väldigt dåligt

Rugie

Gillade inte: Renlighet och personal och service
Bodde här 1 natt i maj 2024

8/10 Bra

Byrnell

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is old but everything was neat and tidy. Definitely a more interesting imaginative decor than your usual chain hotel, which contributed overall to a pleasant stay.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Tenika, Buffalo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love that all the rooms have the jet tubs those little jets really smooth my bad. The rooms are always clean and the shower cap was definitely a plus
Bodde här 1 natt i april 2024

10/10 Fantastiskt

elena

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel, big rooms. Really enjoy my time there.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Hani

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were offered 2 complimentary breakfast coupons. The staff were courteous and pleasant.
Bodde här 2 nätter i maj 2024

8/10 Bra

Latajahnae

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Comfortable room
Bodde här 2 nätter i maj 2024

6/10 Okej

V

I’ve stayed here before and had a great experience. This time, my room looked like it hadn’t been vacuumed. There were beads on the floor and water bottle under the dresser. The sink still had toothpaste remnants. My room had no remote for the tv. I don’t think I’ll stay again.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

quashana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice stay even out everything is outdated
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Sharon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unique property with convenient location to fun breweries. Friendly and helpful staff.
Bodde här 2 nätter i april 2024

8/10 Bra

Jessica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We got the jacuzzi room. I wish it had the sinks and stuff like in the other rooms. Bed was okay. Dipped down a little. They could use an upgrade with the carpeting but the lobby was beautiful and statues they had in there was breathtaking! I would stay there again but maybe get a different room.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Rigoberto

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Place like I call it . This is my home away from home . I wouldn’t change it for no other hotel in Buffalo . I’m family to the staff there . Everything I’ve ask for has been there . By the way it’s the only hotel with a dry Sauna .
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Cindy

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Brittney who was working the evening shift at the front desk went above and beyond to take care of us. Would recommend staying if visiting the area.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wish there was a bit more furniture for storage snacks and drinks in honey moon suite and a way nicer couch. Just feedback. Room was decent.
Bodde här 2 nätter i maj 2024

2/10 Väldigt dåligt

Sonora

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stay here once or twice a month because it’s convenient, usually not terrible, and fits the “roof over my head” criteria I can get fairly cheap through Expedia. These last couple times have been, um, less than decent. The ATM in the lobby gave me less than it should have, and even though the sheen of concern was there, no one cared enough to deal with it. This weekend, I was in a room with no internet, and even though there were times that weren’t in their self prescribed “dead zone” available, I wasn’t allowed to move to an equitably priced spot. Fast forward to this morning, and the shower backed up so quickly, I spent the better part of an hour moping water out of the slipperiest bathroom I’ve ever encountered. The man behind the front desk seemed to be practicing his ability to stare through people while I talked, and I ended up leaving with nothing to show for any of it except sore knees from cleaning, and an upcoming search for a hotel that won’t actively steal from me. Not so cool beans.
Bodde här 1 natt i maj 2024

8/10 Bra

Kevin

Reste i grupp
Gillade: Renlighet och personal och service
The hotel looks amazing but just a little outdated but had nothing to complain about the room.
Bodde här 1 natt i maj 2024

4/10 Dåligt

Gena

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was probably beautiful once upon a time. But it is very outdated and needs some major renovations. Old, mismatched furniture in room, black mold in bathroom and around windows. Staff was not very helpful.
Bodde här 2 nätter i februari 2024

4/10 Dåligt

Mary

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

8/10 Bra

William

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Brittany at the front desk was super helpful. Staff like her keep us coming back !😃😃
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Jeremy

Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Tenika, Buffalo

Bodde här 1 natt i april 2024

4/10 Dåligt

Bruno, Kitchener

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The tv didn't work. Staff simply said that there was no tech to help. No offer of another room, even though the hotel was very quiet and clearly had empty rooms. Asked for a room refresh better my 2 nights and they said "absolutely" when I specifically asked for new shampoos, towels, and my bed to be made. None of these happened. Hardly the VIP hotel experience that I've come to expect from Expedia.
Bodde här 2 nätter i april 2024

6/10 Okej

Daniel

Gillade: Personal och service
Bodde här 2 nätter i april 2024

6/10 Okej

Lindsey

Reste med sin partner
Gillade: Renlighet
The room seemed to be missing basic necessities, even though I booked and paid for the most luxurious room in the hotel. Was slightly inconvenient having to keep going down to the front desk. When I called asking if someone could bring the items up that were not available. I was told I have to come down and get them myself.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Shawn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great deal at a great price
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Murielle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was amazing!
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Joseph

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

tom

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the pillows.there very comfortable,
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Dean

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff and facilities are fantastic
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Susan

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Xavier

Reste med familjen
Great service 5 star
Bodde här 1 natt i april 2024
Svar från Nick H 23 apr. 2024
Dear Xavier,Thank you for choosing the Garden Place Hotel and for taking the time to leave us a positive review on Expedia. We're delighted to hear that you had a great experience during your stay with us and that you found our service to be worthy of a 5-star rating.Providing exceptional service is at the core of what we do, and we're thrilled that our efforts made your stay memorable. We greatly appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful experience in the future.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us directly.Warm regards,The Management Team at Garden Place Hotel

8/10 Bra

Alicia

Bodde här 1 natt i april 2024

8/10 Bra

Nancy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

lonnie

Bodde här 1 natt i april 2024
Svar från Nick H 22 apr. 2024
Dear Lonnie,Thank you for taking the time to share your feedback with us. We're thrilled to see that you had a wonderful experience during your stay at the Garden Place Hotel. If there's anything specific you particularly enjoyed or if you have any suggestions for us, please feel free to let us know. We're here to ensure all our guests have a fantastic stay.We hope to have the pleasure of welcoming you back again soon for another excellent stay.Warm regards,The Management Team at Garden Place Hotel

10/10 Fantastiskt

ANGELA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
CLEAN - PLEASANT FRIENDLY CHECK-IN COST COMPARABLE
Bodde här 1 natt i april 2024
Svar från Nick H 22 apr. 2024
Dear Angela,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a pleasant experience during your stay at the Garden Place Hotel.It's wonderful to know that you found our hotel clean and that you appreciated our friendly check-in process. Providing a welcoming and seamless experience for our guests is important to us, and we're glad that we could meet your expectations.We appreciate your kind words, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us directly.Warm regards,The Management Team at Garden Place Hotel

10/10 Fantastiskt

Malkiat

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Nick H 18 apr. 2024
Dear Malkiat,Thank you for sharing your positive feedback with us on Expedia. We're thrilled to hear that you had a wonderful experience during your recent stay at the Garden Place Hotel.Providing exceptional service and accommodations to our guests is our top priority, and it's always rewarding to receive such positive feedback. We're delighted that you enjoyed your time with us and that everything met your expectations.If there's anything specific that stood out to you during your stay or any areas where you feel we excelled, we would love to hear about it. Your comments help us to continually improve our services and enhance the overall guest experience.We hope to have the pleasure of welcoming you back to the Garden Place Hotel in the future for another outstanding stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,The Management Team at Garden Place Hotel

10/10 Fantastiskt

Courtney

Bodde här 2 nätter i april 2024

8/10 Bra

Mary

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is full of character and charm with many interesting artifacts dating back to earlier days, including Italian statues, Vintage Barbies, etc. Staff were very friendly and helpful. Wonderful history about the family who worked so hard to build it. Dining a Salvator's was delicious and the service was excellent.
Bodde här 3 nätter i april 2024
Svar från Nick H 16 apr. 2024
Thank you for sharing your feedback, Mary! We're glad to hear that you enjoyed the character and charm of the Garden Place Hotel, as well as the interesting artifacts and the history behind them. It's great to know that our staff provided friendly and helpful service, and that you had a delicious dining experience at Salvatore's. We appreciate your comments and hope to welcome you back for another enjoyable stay in the future!

10/10 Fantastiskt

Fabiel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Nick H 16 apr. 2024
Thank you for sharing your positive feedback, Fabiel! We're thrilled to hear that you had a fantastic experience during your stay at the Garden Place Hotel. Your satisfaction is our top priority, and we appreciate your kind words. We hope to welcome you back for another wonderful stay in the future!

10/10 Fantastiskt

Ajaypal

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The gust room👍
Bodde här 2 nätter i april 2024
Svar från Nick H 16 apr. 2024
Dear Ajaypal,Thank you for taking the time to share your feedback with us on Expedia. We're delighted to hear that you enjoyed your stay with us at the Garden Place Hotel! Providing a comfortable and welcoming guest experience is our top priority, and it's fantastic to know that you found your room to be to your liking. If there are any specific aspects of your stay that stood out to you or any suggestions you have for how we can further improve our services, please don't hesitate to let us know. We value your input and look forward to welcoming you back for another excellent stay in the future.Warm regards,The Management Team at Garden Place Hotel

4/10 Dåligt

Yusuf

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I would first like to mention that the front desk staff are very nice and friendly. The main issue I had was with the room. When I first walked in the room it was dirty. There was food crumbs on the floor to the point where many small ants were picking up food. The mini bar had left over food and milk from a prior guest. The carpets were just dirty and old. Sadly I won’t be back here ever again.
Bodde här 3 nätter i april 2024
Svar från Nick H 16 apr. 2024
Dear Yusuf,Thank you for sharing your feedback with us on Expedia, and we sincerely apologize for the disappointing experience you had during your recent stay at the Garden Place Hotel. We're pleased to hear that you found our front desk staff to be friendly and accommodating, but we're truly sorry to learn about the cleanliness issues you encountered in your room.Maintaining a high standard of cleanliness is of utmost importance to us, and we regret that we fell short of your expectations in this regard. Please rest assured that we take your feedback seriously, and we will be addressing these concerns with our housekeeping team to ensure that such issues are not repeated in the future.We understand your decision not to return, but we hope you might reconsider and give us another opportunity to provide you with the exceptional stay that you deserve.Warm regards,The Management Team at Garden Place Hotel

6/10 Okej

Deborah

Gillade: Personal och service
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Shy

Bodde här 1 natt i april 2024

8/10 Bra

Petra

Bodde här 3 nätter i april 2024

10/10 Fantastiskt

John, Toronto

Bodde här 1 natt i april 2024