Lobby

Recensioner av Motel 6 Buffalo, NY - Airport - Williamsville

2 out of 5

Recensioner

6,2
10 - Fantastiskt i betyg. 208 av 1003 recensioner" "
8 - Bra i betyg. 229 av 1003 recensioner" "
6 - Okej i betyg. 192 av 1003 recensioner" "
4 - Dåligt i betyg. 153 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 221 av 1003 recensioner" "

6,2/10

Renlighet

7,0/10

Personal och service

5,6/10

Bekvämligheter

6,0/10

Boendets skick och faciliteter

6,2/10

Hållbarhet

Recensioner

6/10 Okej

ChandraLekha

Gillade inte: Renlighet och boendets skick och faciliteter
Cleanliness is not there
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Ranajith Reddy

Good
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Jeffrey

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Economical
Bodde här 1 natt i maj 2024
Svar från Sophia CSR 28 maj 2024
Hi Jeffrey,Thank you for staying with us. We value your business and appreciate you choosing us. Our team hopes to serve you again during your next visit.

8/10 Bra

Frank Barto

The room was actually nice and clean. But the outside of the building needed painting and the mats by the doors need replacing. For the money it was fine. I would fell comfortable staying there again.
Bodde här 1 natt i maj 2024
Svar från Sophia CSR 28 maj 2024
Hi Frank,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services and promise to remain as committed to you as we are now. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 Fantastiskt

Tabitha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love staying here I would like to thank the staff and the manager laia she is wonderful and a Godsend
Bodde här 2 nätter i maj 2024
Svar från Sophia CSR 28 maj 2024
Hi Tabitha,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

6/10 Okej

María Elena

Bueno
Bodde här 1 natt i maj 2024
Svar från Sophia CSR 26 maj 2024
Hi Maria,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 Väldigt dåligt

Paul

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Is in a good location and have been booking stays at this location for many years on our annual trip to Buffalo. Service and quality of stay has consistently declined for us, this will probably be our last stay. Room had horrible odor, fridge was not clean , drawers had to be wiped clean of dirt and crumbs of some sort. Very loud tenants yelling and arguing early hours of the morning. Though posting says daily housekeeping it in fact is only once every three days if you request it. Wasn't told this till 2nd day when asked for fresh towels as there had been no housekeeping when we returned, we had booked a 2 night stay. Have noticed response from management on other reviews and why we have given a number of chances, but can't see any improvement for the stays we had, hence will probably be our last
Bodde här 2 nätter i maj 2024
Svar från Sophia CSR 26 maj 2024
Hi Paul,Thank you for posting your feedback and for letting us know about your encounters. Your feedback is very significant as it helps us identify the areas, we can improve the guest experience. We apologize for the inconvenience you faced and will surely forward your valuable feedback to our team for improvements. I hope you will give us another opportunity to provide you with a better stay.

8/10 Bra

Terrance

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Sophia CSR 26 maj 2024
Dear Guest.I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Fantastiskt

Iretta

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Need microwaves and stoves
Bodde här 1 natt i maj 2024
Svar från Sophia CSR 22 maj 2024
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Bra

Paul

Gillade: Personal och service
Bodde här 2 nätter i maj 2024
Svar från Sophia CSR 17 maj 2024
Hi Paul,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Bra

Aryan

Gillade: Renlighet
Bodde här 1 natt i maj 2024
Svar från Sophia CSR 14 maj 2024
Hi Aryan,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Fantastiskt

Benjamin

Bodde här 2 nätter i april 2024
Svar från Sophia CSR 26 maj 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 Okej

Sydney

Affärsresenär, Reste med familjen
It was average compared to others I've stayed in.
Bodde här 1 natt i april 2024
Svar från Sophia CSR 30 apr. 2024
Hi Sydney,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 Väldigt dåligt

Aryane

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Le motel était ABSOLUMENT DÉGOÛTANT. Urine dans la salle de bain, cheveux dans les draps, bain crasseux, tapis poussièreux, etc. De plus la personne à l’accueil ne semblait pas très sympathique… Je ne referai pas ce motel.
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 23 apr. 2024
Hi Aryane,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

2/10 Väldigt dåligt

Andrea

Bodde här 1 natt i april 2024
Svar från Sophia CSR 12 maj 2024
Hi Andrea,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 Dåligt

Lauren

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sophia CSR 23 apr. 2024
Hi Lauren,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

6/10 Okej

Catherine

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 23 apr. 2024
Hi Catherine,Providing the highest level of hospitality is our number one priority. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 Väldigt dåligt

Netanya

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
there were people all over the place at night playing very loud music and yelling till 2am, and it was an extremely uncomfortable experience as they were also just promiscuously staring in the lobby at late hours.
Bodde här 1 natt i april 2024
Svar från Sophia CSR 23 apr. 2024
Hi Netanya,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

6/10 Okej

Prakhar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sophia CSR 16 apr. 2024
Hi Prakhar,Providing the highest level of hospitality is our number one priority. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Bra

raymond

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nothing to dislike, decent location next to I90 and not far from local bus stops which i made much use of with a Buffalo metro transportation card-saved me a very significant amount of money. No need for me to catch a cab!!
Bodde här 5 nätter i april 2024
Svar från Sophia CSR 11 apr. 2024
Hi Raymond,A hearty thanks for your review with generous appreciation. We always ensure that we keep delighting you with our facilities and services. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Fantastiskt

Emily

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Not the most updated hotel, but room was clean and its pet friendly with no additional charges. Beds are comfortable. Plenty of parking and nearby restaurants. For the price it’s the best we’ve stayed at in the Buffalo area.
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 11 apr. 2024
Hi Emily,Our team can't thank you enough for your five-star rating of our hotel. We are so glad to learn that we were able to give you a pleasant, comfortable, and convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

6/10 Okej

Timothy

Bodde här 1 natt i april 2024
Svar från Sophia CSR 26 apr. 2024
Hi Timothy,Providing the highest level of hospitality is our number one priority. We would like to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 Dåligt

Brenda

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We secured our stuff. The cleaning lady did not come in todo our bed clean our room or take out garbage. Not impressed. The room was pretty clean when we entered but do the bed check towels and remove garbage at the very least.
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 5 apr. 2024
Hi Brenda,The issues that you raise are important to us. We strive to deliver an exceptional stay for every guest, so it's disappointing that you did not receive great value. Your remarks will be discussed internally so that we can seize every opportunity for improvement. If there is any chance to regain your patronage and improve your perceptions, we would be grateful for it.

6/10 Okej

Ahsanul

Reste med familjen
Gillade inte: Bekvämligheter
Its an OK place for spending the night
Bodde här 1 natt i april 2024
Svar från Sophia CSR 4 apr. 2024
Hi Ahsanul,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Fantastiskt

Andre

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No hassle check in
Bodde här 1 natt i mars 2024
Svar från Sophia CSR 1 apr. 2024
Hi Andre,Glad to see that you liked our check-in service. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business.

2/10 Väldigt dåligt

marie

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
This is the most disgusting Hotel we have ever stayed at. Filthy Dirty, inside and out. The Front Desk Clerk was dirty and unkept. One bed was fine, the sheets had not been changed on the other bed. The whole experience was revolting. We tried to make other arrangements but everything was booked. We slept in our clothes and did not get under the covers for fear of bed bugs. I will be contacting the Head Office.
Bodde här 1 natt i mars 2024
Svar från Sophia CSR 1 apr. 2024
Hi Marie,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

10/10 Fantastiskt

Tre

Bodde här 1 natt i mars 2024
Svar från Sophia CSR 31 mars 2024
Hi Tre,Incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more shortly.

10/10 Fantastiskt

Sukhman

Gillade: Boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024
Svar från Sophia CSR 27 mars 2024
Hi Sukhman,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 10-star rating and we hope to welcome you back again before long.

10/10 Fantastiskt

Misty

Reste med sin partner
Gillade: Boendets skick och faciliteter
Gillade inte: Bekvämligheter
The price was definitely a good rating, especially bc it was a actually very nice🙂
Bodde här 1 natt i mars 2024
Svar från Sophia CSR 24 mars 2024
Hi Misty,Honestly, we are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional service. We sincerely appreciate your feedback and are happy to hear you had a wonderful experience with us. I hope that we will impress you with exemplary service during future visits.

10/10 Fantastiskt

Andre

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location for shopping
Bodde här 1 natt i januari 2024
Svar från Sophia CSR 20 mars 2024
Hi Andre,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Fantastiskt

Andre

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Affordable accommodations and friendly staff
Bodde här 1 natt i december 2023
Svar från Sophia CSR 20 mars 2024
Hi Andre,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

8/10 Bra

albert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is quiet and safe
Bodde här 1 natt i mars 2024
Svar från Sophia CSR 7 mars 2024
Hi Albert,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

10/10 Fantastiskt

Chris

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 27 feb. 2024
Hi Chris,Earning a perfect 10-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

10/10 Fantastiskt

Natalie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Sophia CSR 25 feb. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 Okej

Jennifer

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service
The service people took forever to attend and were very grumpy.
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 23 feb. 2024
Hi Jennifer,Thank you so much for giving us the privilege to host your stay. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was just great
Svar från Sophia CSR 25 feb. 2024
Hi David,A hearty thanks for your rating and review. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Bra

Tiffani

Bodde här 2 nätter i februari 2024
Svar från Sophia CSR 21 mars 2024
Hi Tiffani,We are glad you had a nice stay with us and we appreciate the 4-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.

2/10 Väldigt dåligt

Noelle

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was dirty their was dark in the corner
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 20 feb. 2024
Dear Guest,On behalf of our entire team, I would like to apologize for your experience. I assure you that we will review these comments with our team to further research the matter. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

4/10 Dåligt

Karen

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don’t recommend staying here
Guy at check in was incredibly rude Foyer stunk Elevator was sketchy shaking and rattling Rooms were not very clean Not very quiet no essentials other than a bar of soap and a couple towels ie no kleenex comforters pen paper etc
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 20 feb. 2024
Hi Karen,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I'm grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.

6/10 Okej

Steve

Bodde här 2 nätter i februari 2024
Svar från Sophia CSR 21 mars 2024
Hi Steve,Thank you for taking the time to share your rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 Väldigt dåligt

Kirsten

There are people screaming and fighting in the hallway, like I am afraid for my life screaming. I am going to demand my money back this is insane.
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 18 feb. 2024
Hi Kirsten,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.

4/10 Dåligt

Nathanial, Moravia

Gillade: Personal och service
Well the bathroom snelled like someone had been smoking in it which it was a non smoking room
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 18 feb. 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 Fantastiskt

Sandra

Bodde här 1 natt i februari 2024
Svar från Sophia CSR 16 feb. 2024
Hi Sandra,Being awarded a 10-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

8/10 Bra

Daniel

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 18 feb. 2024
Hi Daniel,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 Okej

Susan

Reste med familjen
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 16 feb. 2024
Hi Susan,Guest satisfaction is our number one objective, we really appreciate your rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Besides the weed smell it’s a great place
Room needed microwave and working refrigerator. Room was serviced only one night out of three. Some rooms smelled like weed even when you pass by.
Bodde här 3 nätter i februari 2024
Svar från Sophia CSR 15 feb. 2024
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 4 feb. 2024
Hi David,Being awarded a 10-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

8/10 Bra

Kimberly

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i januari 2024
Svar från Sophia CSR 30 jan. 2024
Hi Kimberly,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Väldigt dåligt

Christine

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Sophia CSR 28 jan. 2024
Hi Christine,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 Dåligt

Delores

Bodde här 4 nätter i januari 2024
Svar från Sophia CSR 21 mars 2024
Hi Delores,Providing the highest level of hospitality is our number one priority. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.