Utomhuspool

Recensioner av Bundaberg Park Village

2.5 out of 5
Bundaberg Park Village
20 Childers Road, Kensington, QLD

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 12 av 35 recensioner" "
8 - Bra i betyg. 12 av 35 recensioner" "
6 - Okej i betyg. 5 av 35 recensioner" "
4 - Dåligt i betyg. 5 av 35 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 35 recensioner" "

8,2/10

Renlighet

8,2/10

Personal och service

8,0/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

6/10 Okej

Alana

Reste med familjen, Reste med husdjur
Gillade: Renlighet och personal och service
Staff were helpful, it was dog friendly so we could take our pup with us. Although the room felt a little dated, it had what we needed for the night.

2/10 Väldigt dåligt

Emma

Reste med familj och småbarn
Gillade inte: Personal och service
I wasn't able to check myself and my 4 year old into our room. Received no email or SMS on how to get into our room. Travelled 8 hours and when we got to Bundaberg reception was closed and no one answered my emails or no answer on their after Hours phones number! My son and I had to sleep in our car on the side of the road.
Bodde här 1 natt i november 2022

10/10 Fantastiskt

Leanne

Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Angela

Bodde här 1 natt i oktober 2022
Svar från Manager 27 okt. 2022
Thanks so much for this review, we look forward to hosting you again.

8/10 Bra

The

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our cabin was very small but very clean and the park was well managed.
Bodde här 1 natt i september 2022
Svar från Manager 30 sep. 2022
Thanks for this great review. We do have several different size cabins /motel rooms available. They vary in pricing. When guests self select rooms we dont get the opportunity assist with room size guidance. We do pride ourselves on presenting our rooms to a high cleaniliness standard. we are so glad you appreciated this . We so look forward to hosting you again. Safe onward travels.

10/10 Fantastiskt

Sherry

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well maintained property, very clean facilities, great price
Bodde här 6 nätter i augusti 2022
Svar från Manager 4 sep. 2022
Thanks for the 5 star review, we really appreciate it. We are glad you enjoyed our properties facilities and our terrific price point. We look forward to see you gain soon

8/10 Bra

Helen

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was clean and well equipped and relatively close to shopping
Bodde här 2 nätter i augusti 2022
Svar från Manager 30 aug. 2022
Hi Helen , thanks for your great review, we are so glad y you enjoyed your stay. we look forward to welcoming you back soon

10/10 Fantastiskt

Kendal

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We only had one night in a unit. Good size for two. Very clean and close to facilities. Would happily stay here again.
Bodde här 1 natt i augusti 2022
Svar från Manager 15 aug. 2022
We are so glad you enjoyed your stay, we appreciate the 5 star review. we look forward to you staying with us again.

4/10 Dåligt

Amber

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were nice and check in was easy. The linen smelt very strong of bleach or whatever washing product was used. So much so our eyes were watering the next day, we had trouble getting to sleep, were itchy and had to place tshirts on our pillows. We unfortunately wouldnt return because of this. Room was fine otherwise for 1 night.
Bodde här 1 natt i juli 2022
Svar från The Bundy Park Team 17 juli 2022
Hi There ,we do have an amazing team. We outsource all our Linen to a linen professional service. This is the first complaint we have had regarding the smell. We will share this with our provider. We appreciate your feedback.

10/10 Fantastiskt

Kathryn

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Late check in process was easy, good early on communication, and easy directions left out, with local regional information and town map. Good on you team😊
Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Naomi

Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Deborah

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were super helpful, kids loved the pool.
Bodde här 1 natt i februari 2022
Svar från The Bundy Park Team 26 feb. 2022
We are super impressed you loved your stay. We look forward to seeing you soon.

10/10 Fantastiskt

Ben

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Helped out with a last minute extra bed, and gave a bonus room up grade.
Bodde här 1 natt i januari 2022
Svar från The Bundy Park Team 3 feb. 2022
Hi Ben, Thanks for taking the time to review us. Its our absolute pleasure to have you stay with us. We look forward to looking after you again in the future

4/10 Dåligt

Lynda

Affärsresenär, Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Advertised wifi but not available in the cabin, just in hotspots. Not clean, bathroom fan was brown with dirt, we found used cotton buds under the microwave, not pleasant...booked for 3 nights, left after 2!
Bodde här 3 nätter i januari 2022
Svar från The Bundy Park Team 31 jan. 2022
We do have wifi in selected areas within our Park, we have just completed an upgrade of this service , this was occurring during your stay. We do checks of our cabins to ensure the highway dust doesnt collect in our fans on a regular basis. We are sorry that some had collected in your fan. We will share your feedback with our housekeeping team.We were not aware you departed early and would have been happy to discuss your stay with us. Again we apologise you didnt enjoy your stay with us.

8/10 Bra

Steven

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fast, clean and easy location.
Bodde här 2 nätter i december 2021
Svar från The Bundy Park Team 4 jan. 2022
Hi There Steven, thanks for your review, our location is certainly close to town and our housekeeping team pride themselves on presenting our rooms with exceptional cleanliness. we look forward to see you again soon. Safe travels

10/10 Fantastiskt

Steve

Bodde här 1 natt i november 2021

8/10 Bra

Linda

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2021

8/10 Bra

Craig

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cheap and convenient
Bodde här 1 natt i oktober 2021
Svar från The Bundy Park Team 18 okt. 2021
Hi Craig Thank you for the great review. We are glad you found our budget accommodation great value for money. We hope to see you again on your next trip. Regards

4/10 Dåligt

Vimal

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
It was pretty ordinary.The unit had only one light..no bedside lamps. Next morning the shared toilet and bathroom had the putrid strong smell of urine.No bath soap in the unit
Bodde här 1 natt i september 2021
Svar från The Bundy Park Team 7 okt. 2021
Hello Vimal, we are sorry you did not enjoy your stay in our budget rooms. We believe our budget rooms are great value for money and if you look around Bundaberg you will not find this value for money anywhere else. Our newly refurbished amenity block is cleaned daily and we have many comments about how lovely and clean they are. We are sorry you did not agree. Kind regards

6/10 Okej

Katie

Reste i grupp
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Bodde här 1 natt i augusti 2021
Svar från The Bundy Park Team 7 okt. 2021
Hi Katie Thank you for taking time to review our park. We hope to see you again soon.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay, unfortunately we had a cabin very close to the ring road so a bit noisy.
Bodde här 1 natt i juli 2021
Svar från The Bundy Park Team 28 juli 2021
Thank you for your feedback. Please accept my sincere apology for the road noise, I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything look good. But bed bit too small for us as we are tall. And bit disappointed no subtitles on tv. Should put subtitles for deaf people.
Bodde här 1 natt i juli 2021
Svar från The Bundy Park Team 29 juli 2021
Hi, We are sorry to hear this. Our beds are a standard size. I'm sure subtitles can be turned on via remote. Please call or see one of our friendly staff for assistance, we would be more than happy to help. We hope to see you again.

6/10 Okej

Verifierad resenär

Reste med familjen
Ok place to stay would stay again. Only down side is the road noise but I don’t hear it anyway.
Bodde här 1 natt i juni 2021
Svar från The Bundy Park Team 7 juli 2021
Dear Customer Thank you for taking time to review our park. We are very happy you enjoyed your stay and would stay with us again. Kind Regards

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Park was easily accessible and cabin was clean and roomy! Lovely little holiday pad
Bodde här 1 natt i maj 2021
Svar från The Bundy Park Team 23 maj 2021
Dear Guest We are so glad you enjoyed your stay in one of our self contained cabins. We hope to see you again soon!

8/10 Bra

Verifierad resenär

Bodde här 1 natt i maj 2021
Svar från The Bundy Park Team 23 maj 2021
Dear Guest Thank you for the high marks. We hope you think of staying with us again next time you visit Bundaberg

10/10 Fantastiskt

Mark

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i maj 2021
Svar från The Bundy Park Team 20 maj 2021
Hi Mark Thank you for the great marks. We really appreciate your feedback and hope you can visit us again if you return to Bundy!

4/10 Dåligt

Verifierad resenär

Bodde här 1 natt i maj 2021
Svar från Richard 26 maj 2021
Sorry your expereince was not up to scratch, please let us know what we can improve?

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
I was running late and booked the room quite late and incorrectly, the staff were excellent and helpful. Thank you so much
Bodde här 1 natt i februari 2021
Svar från The Bundy Park Team 24 mars 2021
Thank you for taking time to review your recent stay with us. We are so glad you found our staff friendly and helpful and that you enjoyed your stay.

4/10 Dåligt

Verifierad resenär

Gillade inte: Bekvämligheter
Room was clean and reasonably presentable, if dated. It had a sink, microwave for reheating food, and a kettle. No shower/toilet. Had to use amenities which were reasonably close by. Amenities were obviously old and outdated. Not so clean.
Bodde här 1 natt i februari 2021
Svar från Richard 9 feb. 2021
Thank you for your feedback. We are about to undergo a major renovation of our amenity blocks at the end of this month. We clean the block daily, however I will review this with staff this week to increase our spot checking throughout the day.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quiet overnight, for on a Main road. Lots of trees and well maintained public areas.
Bodde här 1 natt i januari 2021
Svar från The Bundy Park Team 2 feb. 2021
Thank you for your great review. We are glad you had a quiet, pleasant stay at Bundaberg Park Village and enjoyed our facilities. We hope you think of us next time your are in Bundaberg.

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Bodde här 1 natt i december 2020

8/10 Bra

Carol

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2020
Svar från The Bundy Park Team 13 aug. 2020
Hi Carol, Thank you for your review. We look forward to seeing you next time.

6/10 Okej

William

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
There was dog hair or cat hair on the floor the bed was ok but a bit small the kitchen was ok
Bodde här 1 natt i juli 2020
Svar från Andrea 6 aug. 2020
Thank you for letting us know. Very sorry about this, we had a change over of cleaners, and some items were not up to scratch. We are working hard to improve this. Thank you for your stay, hopefully we will see you again.

8/10 Bra

Verifierad resenär

Bodde här 2 nätter i juli 2020
Svar från Andrea 6 aug. 2020
Thank You

10/10 Fantastiskt

Mitchell, Brisbane

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, very helpful on check-in,, we had a pet friendly room which was spotless. Park grinds and amenities clean and well maintained. We will be back!
Bodde här 1 natt i juli 2020
Svar från Andrea 6 aug. 2020
Thank you for the feedback Mitchell, it is really appreciated. Looking forward to having you back.