2 utomhuspooler, parasoller och solstolar
Se tillgänglighet

Recensioner av Hyatt Vacation Club at Sirena del Mar

4 out of 5
Hyatt Vacation Club at Sirena del Mar
Km 4.5 Corredor Turistico, Cabo Bello, Cabo San Lucas, BCS

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 657 av 1002 recensioner" "
8 - Bra i betyg. 198 av 1002 recensioner" "
6 - Okej i betyg. 68 av 1002 recensioner" "
4 - Dåligt i betyg. 33 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 46 av 1002 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Avedis

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great time , I went alone and felt super safe !
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Jessica

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
staff was very friendly and resort was well kept. This was our second visit after 10 years and would recommend for relaxation.
Bodde här 3 nätter i maj 2024

8/10 Bra

Socorro

Reste i grupp, Reste med sin partner
Gillade: Boendets skick och faciliteter
Really cannot go for a walk. Maybe go to the beach but far from the main road.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Alejandro, Culiacán

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ubicación
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Jacqueline

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful hotel with amazing service. Will be going back.
Bodde här 6 nätter i april 2024

2/10 Väldigt dåligt

Ana Cecilia

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
Muy mal servicio, no asearon la habitación solo una ve en toda la estancia
Bodde här 5 nätter i april 2024

6/10 Okej

Melissa

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Outdated property with very overpriced food. Not walkable and concierge less than helpful when attempting to leave property.
Bodde här 3 nätter i april 2024

8/10 Bra

Phillip

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful setting and views
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Lorraine

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent choice for a small, well located property. The pool and beach are great and the staff was outstanding. It is close to downtown. A great price performer.
Bodde här 2 nätter i april 2024
Svar från Ryan 23 apr. 2024
Thank you, Lorraine, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

4/10 Dåligt

Alex

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
We went last year and staff was very friendly and made us feel at home. Not sure what happened one year to the next but the staff was very uptight and seemed much less happier . We also attended the fiesta and was taken advantage of by a third party vendor that charged us an additional $50 usd for a little wood carving.
Bodde här 3 nätter i april 2024
Svar från Ryan 18 apr. 2024
Thank you for your review. We apologize for the negative experience you faced during your stay. We take your feedback seriously, and will work to improve in areas as needed.

10/10 Fantastiskt

latrice

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff, It was my birthday and they gave me the best upgrade. it’s not of all inclusive, but they have a lot of happy hour deals
Bodde här 3 nätter i april 2024
Svar från Ryan 18 apr. 2024
Thank you for leaving a positive review with us. We greatly appreciate it.

6/10 Okej

not

Gillade: Renlighet
It was not a villa, just a hotel room. Old and not luxury. 3 star hotel.
Bodde här 1 natt i april 2024
Svar från Ryan 18 apr. 2024
Thank you for leaving a review with us. We appreciate it, and thank you for giving our resort a try.

8/10 Bra

NIPPY

Reste med familjen
Gillade: Bekvämligheter
The resort was fine.
Bodde här 3 nätter i april 2024
Svar från Ryan 18 apr. 2024
Thank you for leaving review with us. We greatly appreciate it.

8/10 Bra

Livia, Riverview

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Erin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay at the resort was lovely. Service was excellent, our view from our room was outstanding. Pools well kept and never too busy to enjoy.
Bodde här 7 nätter i mars 2024
Svar från Ryan 8 apr. 2024
Thank you, Erin, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fantastiskt

Gabriela

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent Service. The food is delicious. Perfect ocean view. You feel safe.
Bodde här 3 nätter i mars 2024
Svar från Ryan 8 apr. 2024
Thank you, Gabriela, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fantastiskt

Joseph

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, comfortable, and spacious rooms. Beautiful beach access with an infinity pool. Close enough to Medano Beach, but far enough away for quiet relaxation when you want it.
Bodde här 4 nätter i mars 2024
Svar från Ryan 8 apr. 2024
Thank you, Joseph, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fantastiskt

Dr. Steven

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the Staff was courteous and efficient. The grounds were immaculate. Rooms very nice and large. Overall an excellent stay. I recommend
Bodde här 5 nätter i mars 2024
Svar från Ryan 15 mars 2024
Thank you, Steven, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fantastiskt

Jim

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Endroit paisible avec piscines et spa le tout sur un magnifique vue sur la mer et les montagnes.
Bodde här 1 natt i mars 2024
Svar från Ryan 15 mars 2024
Thank you, Jim, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Bra

Roger G

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Good: This resort is small in size and well maintained. Compared to other I have been to in the area, it is quite peaceful and relaxing. There’s a small beach nearby that is easily accessed from the resort via a walkway and spiral staircase. If it’s a reasonably calm day, you cam snorkel in the water there and see a good variety of fish. During our visit in late February / early March we could see whales right from our room balcony. Bring binoculars. The staff are generally friendly and very accommodating here. There were a few solicitations for time share presentations, but not overly pushy. The room itself was very nice. We had an ocean view suite which came with a serviceable kitchen, fridge with ice maker and a small washer/dryer. The bed was comfortable and the A/C worked very well. The Not so Good: The one restaurant on the resort is expensive. I don’t feel the quality of the food in line with the high cost. We were admonished for bringing water in an insulated bottle to drink by the pool, being told that “the bar sells water”. This policy seems, well, blatantly greedy. For example, a “two for one drink special “ was over $300 pesos. No so special. The Bottom Line: I like this resort for its smaller size and its very nice pools and small accessible beach. If you are looking for a quieter place with beautiful views and well appointed rooms, you will like it here. The main drawback for us was the cost of food and drink.
Bodde här 10 nätter i februari 2024
Svar från Ryan 15 mars 2024
Roger, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Relaxing and pretty.
Bodde här 4 nätter i januari 2024
Svar från Ryan 15 mars 2024
Thank you, Daniel, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Bra

Alena

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is great. We enjoyed the resorts weekday activities! The pool tables are a fun touch. We used the snorkel gear, my husband loved it. The views are amazing, the food and the drinks were delicious. The hotel food prices are US pricing. The room was huge! The only downside was asking the concierge for room service (cleaning). We were told at check in it's supposed to happen every other day. Our room was cleaned twice in the 8 days we stayed there and we had to request it to be cleaned the 7th day. The room phones also took forever to reach hotel employee's, not sure if they don't work or the staff is super busy. Otherwise everything was good. Would come back to this resort.
Bodde här 8 nätter i februari 2024
Svar från Ryan 15 mars 2024
Alena, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Fantastiskt

Brian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff and the food really make this place special. Such a welcoming attitude and just a super clean and beautiful small resort. Great views too.
Bodde här 6 nätter i februari 2024
Svar från Ryan 15 mars 2024
Thank you, Brian, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fantastiskt

Janelle

Bodde här 3 nätter i mars 2024
Svar från Ryan 25 mars 2024
Thank you, Janelle, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

2/10 Väldigt dåligt

Sheung Mei

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Very dirty
Svar från Ryan 15 mars 2024
So sorry to hear it wasn't clean, Sheug Mei! We take cleanliness seriously and will investigate it immediately. I hope you give us another chance for a sparkling stay!

10/10 Fantastiskt

Joanne

Gillade: Renlighet och boendets skick och faciliteter
required alot of maintenance in room
Bodde här 4 nätter i februari 2024
Svar från Ryan 15 mars 2024
Thank you, Joanne, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Bra

Stef

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location and property are beautiful. The rooms were great. The only complaint is that there is only one restaurant, and the food and drinks are too expensive.
Bodde här 7 nätter i februari 2024
Svar från Ryan 15 mars 2024
Stef, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Fantastiskt

Colleen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So clean , not crowded, friendly staff.
Bodde här 5 nätter i februari 2024
Svar från Ryan 15 mars 2024
Thank you, Colleen, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fantastiskt

Rosalie

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
The location is magnificent! Our balcony overlooked the Pacific Ocean with a perfectly hung hammock! All the staff we met including restaurant and pool staff were wonderful!! Friendly warm and efficient. They made our stay a joy! Restaurant was good -especially breakfast buffet. Pool was lovely and clean Our unit however was very dated and could use a good scrubbing. I could not use ceiling fan because it was caked with dust! 😔
Bodde här 4 nätter i februari 2024
Svar från Ryan 15 mars 2024
Thank you, Rosalie, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fantastiskt

Herbert

Bodde här 1 natt i februari 2024
Svar från Ryan 22 mars 2024
Thank you, Herbert, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Bra

brian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice location but beyond walking distance from downtown. Initial map on Expedia showed this property right on main beach in Cabo. Also did not receive vip benefits.
Bodde här 5 nätter i februari 2024
Svar från Ryan 15 mars 2024
Thank you, Brian, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fantastiskt

Nicholas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful views and lots of pools and jacuzzis.
I celebrated my 77th birthday there with my children and grandchildren. The setting is spectacular. The staff is friendly and helpful. The food is a bit overpriced and nothing to write home about, but there are plenty of fine restaurants in the area. There were plenty of whales and dolphins about. Getting down to the beach was not easy for me, especially with my Parkinson's
Bodde här 4 nätter i februari 2024
Svar från Ryan 15 mars 2024
Nicholas, thank you for your amazing 10/10 review! We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Fantastiskt

Victoria

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great time here! We met so many timeshare travelers and owners that made this trip memorable. Would come back and recommend!
Bodde här 6 nätter i februari 2024
Svar från Ryan 15 mars 2024
Thank you, Victoria, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fantastiskt

Donte

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
LOVELY
Svar från Ryan 15 mars 2024
Thank you, Donte, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fantastiskt

seif

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Yes
Bodde här 5 nätter i februari 2024
Svar från Ryan 12 feb. 2024
Thank you, Seif, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 Okej

James, San Mateo

Reste med familjen
Gillade: Renlighet och personal och service
Hotel bathroom is old. Need to renovation
Bodde här 5 nätter i februari 2024
Svar från Ryan 7 feb. 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

10/10 Fantastiskt

Nora Mandujano

Bodde här 5 nätter i januari 2024
Svar från Ryan 22 mars 2024
Thank you, Nora, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Bra

Devere

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice beach
Bodde här 5 nätter i januari 2024
Svar från Ryan 2 feb. 2024
Thank you, Devere, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Bra

Linda Elizabeth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Third time visiting this property, love it. A few items not up to expectations were the barbeque didn't work and the snorkel and fin equipment not always available and the beach chairs for the beach could use a refresh. Otherwise we totally enjoyed the property and its amenities and will return
Bodde här 8 nätter i januari 2024
Svar från Ryan 2 feb. 2024
Thank you, Linda, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fantastiskt

Kim

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The most amazing view! We saw whales every day. The view from Sirena Del Mar is absolutely stunning. The entire place is immaculate. Great place if you're not into a crowded party scene. Easy to find chairs at the pools, swim up bar in big pool. Great customer service from the staff. In particular Jorge, Antonio, Angel, and Miguel were amazing. They know how to make sure you have a great time
Bodde här 4 nätter i januari 2024
Svar från Ryan 2 feb. 2024
Thank you, Kim, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fantastiskt

Tempe Elizabeth, Colorado Springs

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Love this resort. It is small and quiet— not for the party folks. Every day we saw whales and beautiful sunrises & sunsets. Great fitness center, no time share pressure—what’s not to like?
Bodde här 5 nätter i januari 2024
Svar från Ryan 2 feb. 2024
Thank you, Tempe Elizabeth, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

4/10 Dåligt

Stephane

Bodde här 1 natt i januari 2024
Svar från Ryan 2 feb. 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
You'll Love it!!
My husband and I spent 5 wonderful nights at Sirena del Mar. There is nothing not to love about it! The workout area is the best I've ever seen at a resort. I appreciated and enjoyed all of the activities they have to offer daily including yoga, pool aerobics, and even took a cooking class from the chef at the resort. Also, unlike most swimming pools in Mexico, both of them were heated!! Lastly, we appreciated having the kitchen. It was well equipped. Views spectacular, can see the Arches in the distance.
Bodde här 5 nätter i januari 2024
Svar från Ryan 2 feb. 2024
Thank you for your amazing 10/10 review! We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

2/10 Väldigt dåligt

Valeria

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Ryan 22 mars 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

4/10 Dåligt

Wayne

Gillade inte: Renlighet och personal och service
Poor Choice
Prices have definately gone up and unfortunately the service has gone down. Over $80 US for 2 bowls of chicken soup (Poor quality) and a couple of coke’s House keeping only once a week I want to feel special when I travel, this property did not achieve that
Bodde här 7 nätter i januari 2024
Svar från Ryan 23 jan. 2024
Hey Wayne, thanks for the feedback! We're truly sorry prices rose without service matching. We'll be reviewing menus & costs for better value. Housekeeping frequency & overall service will be getting a major boost! We want you to feel special too, Wayne. Hope you give us another chance to earn that 10!

8/10 Bra

Rolando

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Ryan 23 jan. 2024
Thank you, Rolando, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Bra

Ana Margarita

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från Ryan 23 jan. 2024
Thank you, Ana, for taking the time to leave a leaving a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fantastiskt

Alejandra

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i januari 2024
Svar från Ryan 23 jan. 2024
Thank you, Alejandra, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fantastiskt

JAMES

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Ryan 23 jan. 2024
Thank you, James, for taking the time to leave a 10-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 Okej

Ligia

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Not the same anymore
Third time at the same hotel. Service declined substantially, except for valet, especially Edgar (valet), cleaning is not the same, wi fi did not work at all. Frustrating!
Bodde här 2 nätter i december 2023
Svar från Ryan 23 jan. 2024
Disappointed your 3rd stay fell short! We're taking your feedback seriously, especially regarding service & WiFi. Shoutout to Edgar for shining! We're addressing cleaning & IT issues to restore your trust. Hope you give us another chance to wow you!