3 outdoor pools, pool umbrellas, sun loungers

Recensioner av Alamanda Palm Cove by Lancemore

5 out of 5
Alamanda Palm Cove by Lancemore
1 Veivers Road, Palm Cove, QLD

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 357 av 490 recensioner" "
8 - Bra i betyg. 100 av 490 recensioner" "
6 - Okej i betyg. 22 av 490 recensioner" "
4 - Dåligt i betyg. 9 av 490 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 490 recensioner" "

9,2/10

Renlighet

9,6/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Eva

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely hotel in Palm Cove
Wonderful and relaxed hotel. Large rooms/apartments. Serviceminded and friendly staff. Good location and service. The only hotel with direct beach access in Palm Cove. The Wi-FI could have been better. We would love to return.
Bodde här 7 nätter i februari 2018
Svar från Cedric 8 mars 2018
Dear Eva, Thank you very much for your excellent feedback on Hotel.com following your recent visit to the superb Alamanda Palm Cove. The team and I are delighted to read that your stay was wonderful and relaxed. We are all looking forward to welcoming you back in the near future ! Warm regards, Cedric Lootvoet Guest Relations Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super nice stay at Alamanda
Super nice trip to Alamanda. Staff was so kind and all was super
Bodde här 4 nätter i januari 2018
Svar från Jordy 22 jan. 2018
Thank you for the feedback, we are exceptionally proud of the team we have and the service they provide. It would be our pleasure to welcome you back to the Alamanda in the future.

10/10 Fantastiskt

Tyson

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Tyson, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect Hotel
Recommended strongly

10/10 Fantastiskt

Tyson, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Paradise

8/10 Bra

IKEGAMI

Bodde här 4 nätter i mars 2024
Svar från Jo 7 apr. 2024
Thank you so much for your review. We are looking forward to welcoming you back to Alamanda in the near future.

8/10 Bra

John

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
We loved the property but the hot tub beside the pool was being worked on so there was some noise during the day.
Bodde här 6 nätter i mars 2024
Svar från Alamanda Team 13 mars 2024
Hi JohnThank you for your feedback, and we are so sorry about the construction work happening at the moment.We hope to have the opportunity of welcoming you back to Alamanda in the near future.

10/10 Fantastiskt

David

Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Alamanda Team 19 feb. 2024
Love your feedback :-)

8/10 Bra

Nanami

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Bodde här 2 nätter i december 2023
Svar från The Alamanda Team 9 jan. 2024
Dear Nanami, Thank you for your review, we are delighted to hear you enjoyed your stay with us, we hope to welcome you back again soon!Kind Regards, The Alamanda Team

10/10 Fantastiskt

Kenzaburo

Bodde här 3 nätter i december 2023
Svar från Alamanda Team 19 feb. 2024
Thank you so much for your feedback :-)

8/10 Bra

Domenico

Reste med sin partner
Gillade: Renlighet och bekvämligheter
close to nthe beach and quitenees
Bodde här 3 nätter i december 2023
Svar från The Alamanda Team 9 jan. 2024
Dear DomenicoThank you for your review, we are delighted to hear you enjoyed your stay with us, we hope to welcome you back again soon!Kind Regards, The Alamanda Team

10/10 Fantastiskt

Terry

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Alamanda Team 30 okt. 2023
Thank you for the top review.We are looking forward to your next stay with us

6/10 Okej

??

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023
Svar från Alamanda Team 30 okt. 2023
HiJust checking in to see what we could have done better to get us a better score

4/10 Dåligt

Kevin

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Good location but very uncomfortable beds resulted in poor sleep.
Bodde här 4 nätter i augusti 2023

8/10 Bra

Jeffrey

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Stunning location as always with great dining options nearby. Good room but misleading photos as was ground floor not upper floor with balcony. Disappointed the heater was broken in spa/pool and no urgency about fixing it. Needs to be working especially in winter months. Hotel chat system for service inquiries also not working. Not the five star experience we’ve always had here before.
Bodde här 3 nätter i juli 2023
Svar från Alamanda Team 27 juli 2023
We appreciate your feedback

10/10 Fantastiskt

Theresa

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Loved our stay here. Property is a little tired but didn’t take away from our experience. Great for families.
Bodde här 4 nätter i juli 2023
Svar från Alamanda Team 27 juli 2023
Thank you for your feedback.

8/10 Bra

Dugald

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Property very good. NuNu excellent. Cairns Aquarium excellent. Kuranda Butterfly Sanctuary has a sign outside saying open over a picture of a Ulysses Butterfly but after viewing when asked where they were told they haven't had any since 2015!! Mosman Gorge worth the visit.
Bodde här 4 nätter i juni 2023
Svar från Alamanda Team 3 juli 2023
Thank you for your review and we hope to see you back at Alamanda in the Future

10/10 Fantastiskt

R Gianna

Gillade: Renlighet och rummets bekvämlighet
Nice and relaxing
My husband and I really enjoyed our stay. It's located in a beautiful walkable area. The staff is very friendly and helpful. We had everything we needed and would stay here again.
Bodde här 3 nätter i mars 2023
Svar från Alamanda Team 3 juli 2023
We are so happy you enjoyed your stay.We are looking forward to welcoming you to Alamanda in the future

8/10 Bra

Ziguang, Wahroonga

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i juni 2023
Svar från Alamanda Team 3 juli 2023
Thank you for your review.We hope to see you soon.

10/10 Fantastiskt

Terrence

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Close to beach
Bodde här 2 nätter i juni 2023
Svar från Alamanda Team 3 juli 2023
Thank you for your review.We are looking forward to seeing you back at Alamanda in the future

8/10 Bra

Rupert

Bodde här 2 nätter i maj 2023
Svar från Alamanda Team 27 juli 2023
Thank you

10/10 Fantastiskt

Mark

Gillade: Renlighet
Needs a fresh up
Bodde här 2 nätter i maj 2023

6/10 Okej

Dianne

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 5 nätter i mars 2023

10/10 Fantastiskt

Tavita

Gillade: Renlighet och boendets skick och faciliteter
Had an excellent stay at the Alamanda which started from the time we arrived. Room was very spacious and had an ensuite and bathroom. We had the 1 bed suite with pool view which was convieniently located across from the pool on the ground level. Just be aware that there are no lifts so if you happen to have an apartment on the upper levels, you will need to take the stairs. Lots of dining options around which we tried a few during our stay (NuNu, Chill at Portovillo and even the Tavern hidden down a pathway). Will definitely stay next time and bring the entire family!
Bodde här 3 nätter i mars 2023
Svar från Jo 30 mars 2023
Thank you so much for the fantastic feedback. We are looking forward to the opportunity to welcome you back to Alamanda in the near future

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Amazing resort on a great stretch of beach with tons of delicious food options. The resort itself had a very tropical feel to it and Palm Cove was a great beach that is an easy drive to Cairns.
Bodde här 5 nätter i mars 2023
Svar från Jo 21 mars 2023
Dear MichaelWe are so happy you had a great time, and we hope to have the opportunity to welcoming you back to Alamanda.

10/10 Fantastiskt

Leigh

Gillade: Renlighet och rummets bekvämlighet
Absolutely fantastic. Couldn't fault
Apartment was amazing 11/10. Ultra modern appliances. Super comfort. Fantastic Location
Bodde här 2 nätter i februari 2023
Svar från Jo 21 feb. 2023
Dear LeihThank you so much for your feedback. It was a pleasure having you stay with us, and we are looking forward to welcoming you back to Alamanda in the future.

8/10 Bra

Maria

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Perfect location close to restaurants and right on the beach. Shopping centre about 20 minute walk. Three pool areas. We had suite 1 which is on the beach, would definitely return to Alamanda and ask for the same suite.
Bodde här 6 nätter i januari 2023
Svar från Jo 21 feb. 2023
Thank you for your great feedback and we are great to hear that you enjoyed yourself.We are looking forward to the opportunity of welcoming you back to Alamanda in the near future.

10/10 Fantastiskt

Anne

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i januari 2023
Svar från Jo 21 mars 2023
Thank you so much for your review and we are happy ot hear you had a great time.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Rummets bekvämlighet
Bodde här 3 nätter i januari 2023
Svar från Jo 21 mars 2023
Thank you so much for your kind review. We are excited to hear you enjoyed yourself

4/10 Dåligt

Sarah

Reste med familjen
Not the best for travel with a young child
Great location. Lovely staff. Unfortunately for the price I paid I wasn't expecting a room with a set of internal stairs, folding wooden door and window shades and an easily openable door to the balcony which had a low rail and furniture to climb on. Not the best for travel with a young child
Bodde här 4 nätter i oktober 2022
Svar från Jo 27 okt. 2022
Dear SarahThank you for your feedback, we really appreciate it.We completely understand your feedback about the design of the rooms.

10/10 Fantastiskt

Domenico

Bodde här 7 nätter i september 2022

10/10 Fantastiskt

trent

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great location , friendly staff. Perfect for family.
Bodde här 8 nätter i september 2022
Svar från Jo 22 sep. 2022
Hi Trent;Thank you for your great review and we are excited yo hear you liked it.We are looking forward to welcoming you back in the near future.Warm regards,Joanna

10/10 Fantastiskt

Wendy

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Beautiful property located right on the beach
Bodde här 2 nätter i juni 2022
Svar från Kaye 6 juni 2022
Dear Wendy, Thank you for your kind words about the Alamanda. The beachfront location is a tough one to beat. We hope to welcome you back in future. Best Regards, Kaye Acting Assistant Front Office Manager

10/10 Fantastiskt

janine

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
lovely vibe... tropical and cool. big apartment elegant but the stand out was the customer service by the staff. Really outstanding
Bodde här 6 nätter i april 2022
Svar från Kaye 18 maj 2022
Dear Janine, Thank you for your kind words about the resort and the staff. We pride outselves in making our guests feel at home here at Alamanda Palm Cove. We hope to welcome you back sometime in future. Kind Regards, Kaye Acting Assistant Front Office Manager

8/10 Bra

Maria Sheila

Bodde här 4 nätter i april 2022

10/10 Fantastiskt

Gordon

Gillade: Renlighet och rummets bekvämlighet
Bodde här 5 nätter i april 2022
Svar från Kaye - Acting Assistant Front Office Manager 14 apr. 2022
Dear Gordon Thank you for the stars! We hope to welcome you back sometime soon! Kind Regards, Kaye Acting Assistant Front Office Manager

10/10 Fantastiskt

Bengt

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Grear location, grear service
Bodde här 5 nätter i april 2022
Svar från Kaye - Acting Assistant Front Office Manager 14 apr. 2022
Dear Bengt, Thank you for the 5 stars! Indeed, our beachfront location is tough to beat. Our staff do strive to provide the best service here at Alamanda Palm Cove. Hope to welcome you back soon! Best Regards, Kaye Acting Assistant Front Office Manager

10/10 Fantastiskt

Catherine

Gillade: Renlighet och rummets bekvämlighet
Beachfront apartment with a view.
Ground floor beachfront apartment provided easy access to the pools & beach. Sitting on the front deck looking out to the sea was so relaxing. The on-site restaurant was superb as were other restaurants within walking distance. Have already recommended this accommodation to friends.
The view from our deck.
Breakfast at Nunu
Adults pool
Bodde här 4 nätter i april 2022
Svar från Kaye - Acting Assistant Front Office Manager 14 apr. 2022
Dear Catherine, Thank you for your kind words and for recommending us to your friends! The beachfront location is definitely a tough one to beat. I'm glad to hear you had a relaxing stay. Hope to welcome you back soon! Kind Regards, Kaye Acting Assistant Front Office Manager

10/10 Fantastiskt

Sarah

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Loved the location and it’s ambient atmosphere. Staff exceptional and the grounds were immaculate.
Bodde här 6 nätter i mars 2022
Svar från Kaye - Acting Assistant Front Office Manager 14 apr. 2022
Dear Sarah, Thank you for your kind words about our staff and the grounds.The beachfront location is definitely unbeatable. Hope to welcome you back soon! Kind Regards, Kaye Acting Assistant Front Office Manager

10/10 Fantastiskt

Kezia

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We got 2 beds apartment facing the pool. It’s very clean and spacious, the house looks super new, the bed is very comfortable We were at the 4th floor, unfortunately this place doesn’t have a lift in case you have big luggage.
Bodde här 3 nätter i mars 2022
Svar från Tom 22 mars 2022
Dear Kezia, Thanks for the great review and i am so glad you had a lovely stay - albeit the stairs only aspect. Hope to welcome you again soon. Kind Regards Tom Kelly Front Office Manager

10/10 Fantastiskt

anna

Reste i grupp
Gillade: Bekvämligheter och boendets skick och faciliteter
This was my second stay at this property and once again I loved every moment. Booked 2 bedroom sea view room and it was amazing Great views, large balcony, spacious rooms.Very clean and comfortable beds This is a beautiful looking hotel with gorgeous gardens There are 3 pools.Such a relaxing property Special big thank you to staff member Dan who went out of his way. Extremely polite and professional
Bodde här 3 nätter i februari 2022
Svar från Dan 7 mars 2022
Hi Anna, Thank you for your kind review :) We are delighted to hear you had a great time! Looking forward to welcoming you in the near future.

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Amazing Location. The property is well looked after. Beautiful reception staff. Complimentary up grade and late checkout. The staff went above and beyond to make us welcome and super comfortable. Highly recommend Alamanda.
Bodde här 6 nätter i februari 2022
Svar från Tom 12 feb. 2022
Dear Michelle, Thanks for your lovely review. We pride ourselves on our service and making sure our guests have a great time so great to read the feedback - really drives the team. Hope to welcome you again soon Kidn Regards Tom Kelly Front Office Manager

8/10 Bra

Myles

Reste i grupp, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2022
Svar från Tom 4 feb. 2022
Thanks for the stars Myles Kind Regards Tom Kelly Front Office Manager

10/10 Fantastiskt

Linda

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
First time staying here with my husband and no kids! Location is perfect and the surrounds are beautiful. Walking distance to everything. Staff were really lovely. We were upgraded to a 2 bedroom which was lovely but really way to big for our needs. The furniture is really ageing and not really what you’d expect for 5 star. The built in lounge probably the most uncomfortable lounge I’ve ever sat on! Kitchen was lovely. The pools were great and temperature was perfect. Glad it had an adults only pool however it could use some umbrellas over the lounges as there was no sun protection. The pool menu very limited with just crisps and limited drinks. Overall a great stay and would come back again.
Bodde här 3 nätter i januari 2022
Svar från Tom 30 jan. 2022
Dear Linda, Thanks for your lovely review and honest feedback which i will pass on. So glad we will get to welcome you again. Kind regards Tom Kelly Front Office Manager

10/10 Fantastiskt

Peter

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The location right on the beautiful Palm Cove Beach
Bodde här 4 nätter i november 2021
Svar från Tom 5 dec. 2021
Dear Peter, Thanks so much for your review. Its great to see you had a lovely time. Hopefully we get to welcome you up again soon. All the best. Tom Kelly Front Office Manager

10/10 Fantastiskt

Brian

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2021

10/10 Fantastiskt

MICHAEL

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Beach access without a road, adult only pool. Room service was great, and apartment was really spacious.
Bodde här 8 nätter i september 2021
Svar från Tom 11 okt. 2021
Dear Michael, Thanks for your lovely response. So glad you had a wonderful stay and hope to welcome you again soon! Tom Kelly Front Office Manager

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 5 nätter i juni 2021
Svar från Tom 7 juli 2021
Dear Michelle, Thanks for your lovely score. Glad to see you had an excellent stay. Look forward to welcoming you again soon Tom Kelly Front Office Manager

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The location is superb. Accommodation very nice. Hopefully will be back.
Bodde här 7 nätter i maj 2021
Svar från Tom 18 maj 2021
Dear Guest, Thanks so much for your lovely review. I look forward to welcoming you back! Kind Regards Tom Kelly Front Office Manager

6/10 Okej

Verifierad resenär

Reste med familjen, Reste med sin partner
Best location in Palm Cove ..... Staff were very good Restaurant and Room service were practically non-existent
Bodde här 3 nätter i maj 2021
Svar från Tom 18 maj 2021
Dear Guest, Thanks for the review and so glad you felt the restaurant and room service was non-existent. We are working on increasing our offerings in room service so by the time you return you will notice a change. Until next time, all the best. Tom Kelly Front Office Manager