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Recensioner av Fairmont Nile City, Cairo

5 out of 5
Fairmont Nile City, Cairo
Nile City Towers - 2005 B, Corniche El Nil, Ramlet Beaulac, Cairo

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 380 av 645 recensioner" "
8 - Bra i betyg. 129 av 645 recensioner" "
6 - Okej i betyg. 61 av 645 recensioner" "
4 - Dåligt i betyg. 29 av 645 recensioner" "
2 - Väldigt dåligt i betyg. 46 av 645 recensioner" "

9,0/10

Renlighet

8,6/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Samir

Bodde här 3 nätter i april 2021
Svar från Bishoy Amgad 10 maj 2021
Dear valued guest, Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. Looking forward to welcoming you back again in the near future! Best regards, Fairmont Nile City team

10/10 Fantastiskt

ERIK

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Väldigt fint och modernt hotell
Väldigt fint hotel med modern inredning och väldigt bekvämt. Hit tar man sig med taxi då det ligger längst en rätt trafikerad led intill vattnet.
Bodde här 2 nätter i mars 2021
Svar från Fairmont Nile City 21 mars 2021
Lieber geschätzter Gast, Vielen Dank, dass Sie sich für unser Hotel entschieden haben und sich die Zeit genommen haben, uns eine so schöne Bewertung zu hinterlassen. Wir freuen uns zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben, um unvergessliche Erlebnisse zu schaffen. Wir haben Ihre Kommentare an das Hotelteam weitergeleitet und möchten uns noch einmal für das wertvolle Feedback bedanken, das Sie uns gegeben haben. Wir freuen uns, Sie in naher Zukunft wieder begrüßen zu dürfen! Freundliche Grüße, Fairmont Nile City Team

10/10 Fantastiskt

Husam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Oscar, Uppsala

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Två natter i Cairo
Hotel var perfekt i paketet med flyget tillsammans. Om man vill veta lite om egypt, se pyramiderna osv, det passar kanon bra att bo på en 5 stjärna hotel, fint utsikt från poolen på taket.

10/10 Fantastiskt

Jordan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property
Bodde här 1 natt i april 2024
Svar från farah elmaghraby 7 maj 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Jordan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I loved the Hotel. 5 star for sure!
Bodde här 2 nätter i april 2024
Svar från farah elmaghraby 7 maj 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

6/10 Okej

Ismail

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
The hotel it’s nice and good area, also I like the breakfast
Bodde här 3 nätter i april 2024
Svar från farah elmaghraby 7 maj 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 Bra

Abdulqader

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i januari 2024
Svar från farah elmaghraby 17 apr. 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

PIKA

Reste med familjen
Gillade: Personal och service och bekvämligheter
A nice property, good service
Bodde här 3 nätter i mars 2024
Svar från farah elmaghraby 7 apr. 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Steve A

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was well worth it . It was absolutely beautiful and we had an amazing time. Staff was welcoming Food was great! Live Egyptian band . Everything thing you can think of they have it . If you going to Cairo Egypt book this 5 star hotel ! You will not regret it! I had a balcony with a full view of the Nile River absolutely stunning! ⭐️⭐️⭐️⭐️⭐️⭐️
Bodde här 4 nätter i mars 2024
Svar från farah elmaghraby 24 mars 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Timothy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från farah elmaghraby 12 mars 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 Bra

Ayako

Reste med familjen
Gillade: Renlighet och bekvämligheter
綺麗でスタッフの感じも大変素晴らしかったです。でもエキストラベッドの依頼にたいして、チェックイン時に依頼したのに、食事を終えて部屋に戻っても搬入されておらず、その後、フロントやルームサービスに何回も連絡して、ようやくセット完了。疲れていて早く寝たかったのにちょっと大変でした。
Bodde här 1 natt i februari 2024
Svar från farah elmaghraby 5 mars 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

2/10 Väldigt dåligt

Yousef

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Not good experience at all
Bodde här 1 natt i februari 2024
Svar från farah elmaghraby 3 mars 2024
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

6/10 Okej

MOHAMMAD

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Not recommended for families Noisy at night
Bodde här 6 nätter i februari 2024
Svar från farah elmaghraby 21 feb. 2024
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

10/10 Fantastiskt

lilian

Bodde här 2 nätter i december 2023
Svar från farah elmaghraby 19 feb. 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Dr Jamal

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Different types of food. Nice and clean
Bodde här 1 natt i februari 2024
Svar från farah elmaghraby 13 feb. 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Kashif

Gillade: Renlighet och boendets skick och faciliteter
It is ok stay
Bodde här 2 nätter i januari 2024
Svar från farah elmaghraby 7 feb. 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Rachel, Aarhus

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really on the ball with providing an excellent breakfast, excellent facilities in the room, thoughtful staff, taking care of the details and extras.
Bodde här 5 nätter i januari 2024
Svar från farah elmaghraby 21 jan. 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

salvatore

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från farah elmaghraby 18 jan. 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

6/10 Okej

Kelly

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i januari 2024
Svar från farah elmaghraby 16 jan. 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Saleh

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice stay
Excellent and comfortable
Bodde här 4 nätter i december 2023
Svar från farah elmaghraby 31 dec. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Imene, Buckeye

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the smell outside the property is horrible and unsafe walking around due to the dark streets.
Svar från farah elmaghraby 31 dec. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Zhao Wei

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från farah elmaghraby 27 dec. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Hala

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent 5-star stay
My stay was incredible. The staff was BEYOND accommodating and friendly and efficient and knowledgeable and competent.
Bodde här 1 natt i november 2023
Svar från farah elmaghraby 17 dec. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Brad

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What an incredible experience - we were only able to stay one night before continuing on our trip but wish we had more time here. Highly recommend due to the incredible staff, food and beautiful building.
Bodde här 1 natt i december 2023
Svar från farah elmaghraby 11 dec. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 Bra

Gilberto

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
La llegada fue comolicada porque no tenian nuestra habitacion pero corrigieron muy bien, dandonos incluso un upgrade extraordinario
Bodde här 1 natt i november 2023
Svar från farah elmaghraby 5 dec. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Shawn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best 5 star hotels I have stayed in.
Bodde här 3 nätter i november 2023
Svar från farah elmaghraby 6 dec. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Tyhesha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a Word-Class property. Everything was 5-Star From the checkin process, waiting staff, the Fairmont Gold Service is a must book! I cannot wait to go back!
Bodde här 4 nätter i november 2023
Svar från farah elmaghraby 29 nov. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Khalid

Gillade: Renlighet
Bodde här 4 nätter i november 2023
Svar från farah elmaghraby 29 nov. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 Bra

Maher, baytown

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 3 nätter i november 2023
Svar från farah elmaghraby 29 nov. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
English listening ability of most staff are bad!
Many staff don’t speak good English; and you end up having one way communication.
Bodde här 6 nätter i oktober 2023
Svar från farah elmaghraby 6 nov. 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City teamDear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

10/10 Fantastiskt

Martin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
First of all the Fairmont was truly a 5 star facility. The style, cleanliness and upkeep was immaculate. The restaurants and leisure facilities such as the gym and spa were first rate. The staff was very polite and helpful. In particular the concierge (Sarah) was very very helpful. We stayed at the Fairmont twice during our two weeks in Egypt. First for two nights prior to embarking on an eight day Nile cruise excursion and then again for the final 4 nights in Cairo. On our second arrival I realized that I had left some luggage at the our previous hotel and the concierge staff of Sarah and Mohammed were able to contact the prior hotel to locate my luggage and arrange for the Fairmont (driver Atif) to retrieve it. This lifted a huge weight from my shoulders as the loss of my clothing would have been devastating. The concierge (Sarah) also arranged for private and dedicated transportation for us for an excursion in Cairo. The restaurants were all very very good and the service excellent. We ate at four of the five restaurants and truly enjoyed every meal. The shopping center attached to the hotel was very convenient for sundries, snacks and even for a spare suitcase purchase. We would definitely stay at the Fairmont Nile City if ever in Cairo again.
Bodde här 5 nätter i oktober 2023
Svar från farah elmaghraby 5 nov. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Franca

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bellissimo hotel con tutti i servizi letto comodissimo camera con tutti i comfort ristoranti favolosi e piscina all’ultimo piano con vista sul Nilo
Bodde här 4 nätter i oktober 2023
Svar från farah elmaghraby 5 nov. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Paola

Bodde här 4 nätter i oktober 2023
Svar från farah elmaghraby 19 nov. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Rachel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från farah elmaghraby 22 okt. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

6/10 Okej

Kharthick

Reste med familjen
Gillade: Renlighet
Place was average at best.
Bodde här 3 nätter i oktober 2023
Svar från farah elmaghraby 17 okt. 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

8/10 Bra

Reem

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
We stayed at the Fairmont for 5 nights , the room is clean and the service is great however, the rooms are not sound proof and we couldn't sleep the first two nights because of the high music sounds from the club next to the hotel that stays high till 4 in the morning, we had to change the room the end of our stay .
Bodde här 5 nätter i oktober 2023
Svar från farah elmaghraby 17 okt. 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

10/10 Fantastiskt

Helen

Gillade: Renlighet, personal och service och bekvämligheter
The property in general is well maintained and beautiful. However, the room furniture need an upgrade, they show their age and all beat up.
Bodde här 3 nätter i september 2023
Svar från farah elmaghraby 15 okt. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

Sari

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect
Amazing
Bodde här 2 nätter i oktober 2023
Svar från farah elmaghraby 9 okt. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

6/10 Okej

Hiroya

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
施設は綺麗だが、フロントが電話になかなか出ないし、ルームサービスのしくみもおかしい。 また泊まろうとは思わなかった。
Bodde här 2 nätter i september 2023
Svar från farah elmaghraby 3 okt. 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

8/10 Bra

Abdulrahman

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
They can do better by the name
It was good but could be better than that
Bodde här 1 natt i september 2023
Svar från farah elmaghraby 1 okt. 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

10/10 Fantastiskt

Carlos

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything is clean and the staff was very friendly and efficient.
Bodde här 2 nätter i september 2023
Svar från farah elmaghraby 25 sep. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was excellent..pure luxury
Bodde här 2 nätter i september 2023
Svar från farah elmaghraby 24 sep. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 Bra

Carlos

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från farah elmaghraby 21 sep. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 Bra

Rudolph

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was beautiful, clean and all the staff we encountered were very friendly and kind. We had a birthday event at the hotel but they did not mention the list of restrictions until we were there. Be careful and ask question regarding music, hiring entertainment like saxophone player. Just ask all questions before booking an event or you may be very disappointed
Bodde här 6 nätter i september 2023
Svar från farah elmaghraby 18 sep. 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

6/10 Okej

Tina

Reste med familjen
Gillade: Personal och service och bekvämligheter
Disappointing. We were given a smoking room even though we booked a non-smoking because there were none left. The smell was strong even inside the room. Also, we booked for 3 people through Expedia but it showed up as only 1 person when we arrived, which made the check in process slow. Otherwise, most of the staff were nice and food was good.
Bodde här 2 nätter i september 2023
Svar från farah elmaghraby 17 sep. 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

10/10 Fantastiskt

Mohammad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från farah elmaghraby 17 sep. 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

6/10 Okej

samer

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
all ok except staff didnt have much knowledge in lobby at check in at check out i was over charged by 75000 and 2 weeks now still waitting on refund
Bodde här 3 nätter i augusti 2023
Svar från farah elmaghraby 14 sep. 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

6/10 Okej

Edmond

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i augusti 2023
Svar från farah elmaghraby 10 sep. 2023
Dear valued guest, Greetings from Fairmont Nile City! Thank you for taking the time to rate us. We very much appreciate your feedback, which is truly valuable to us.Best regards,Fairmont Nile City team

10/10 Fantastiskt

Mohamed

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect
Bodde här 2 nätter i augusti 2023
Svar från farah elmaghraby 30 aug. 2023
Dear valued guest, Greetings from Fairmont Nile City! Thank you for taking the time to rate us. We very much appreciate your feedback, which is truly valuable to us.Best regards,Fairmont Nile City team