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Recensioner av Best Western John Jay Inn

2.5 out of 5
Best Western John Jay Inn
2421 Scaroni Rd, Calexico, CA

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 309 av 719 recensioner" "
8 - Bra i betyg. 223 av 719 recensioner" "
6 - Okej i betyg. 100 av 719 recensioner" "
4 - Dåligt i betyg. 44 av 719 recensioner" "
2 - Väldigt dåligt i betyg. 43 av 719 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

6/10 Okej

Anders, Stockholm

Gillade: Renlighet
Gillade inte: Personal och service
Tråkig stad
Hotellet känns fräscht, men ligger i urtrista Calexico. Anledningen till att vi bodde där var att vi hade vägen förbi och ville passa på att besöka Mexicali i Mexico. Mexicali är inte trevligt och känns otryggt. Vi besökte Mexicali gående över gränsen. Det går fort in i Mexico, men det var lång kö tillbaka i USA och en massa frågor från gränspolisen. Hotellet har pool som var OK.

4/10 Dåligt

Rachel

Gillade inte: Boendets skick och faciliteter
Toilet was plugged, when you walked in to the bathroom it smelled, the towel bar fell
Bodde här 2 nätter i april 2024
Svar från Yaneth B. 17 apr. 2024
Hello Rachel, thank you for taking the time to review your stay with us. We are sorry to hear that you had a bad experience on your last stay. We hope you give us another opportunity to demonstrate we can do better.

2/10 Väldigt dåligt

Mike

Bodde här 1 natt i april 2024
Svar från Yaneth B. 9 maj 2024
Thank you for taking the time to review your stay with us. We are deeply sorry to see we got a 1 out of 5. We hope you give us another opportunity to provide a better experience for you and every guest we have.

8/10 Bra

Sammy

Gillade: Renlighet och personal och service
A/C wasn't working correctly
Bodde här 1 natt i februari 2024
Svar från Yaneth B. 4 apr. 2024
Hello Sammy, Thank you for taking the time to review your stay with us. We appreciate taking the time to let us know what we need to improve for your next stay and also for every guest. We hope you give us another opportunity so we can demonstrate we can do better.

2/10 Väldigt dåligt

Cesar

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Yaneth B. 28 mars 2024
Hello Cesar, thank you for taking the time to review your stay with us. we are sorry to hear that you've had a bad experience on your last stay. We hope you give us another opportunity to demonstrate we can do better.

8/10 Bra

Francisco

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was very clean. The continental breakfast was great! Staff was very nice and helpful.
Bodde här 1 natt i mars 2024
Svar från Yaneth B. 22 mars 2024
Hello Francisco, Thank you for taking the time to review your stay with us. we are happy to see you enjoyed your stay with us. we hope to see you soon.

10/10 Fantastiskt

Luis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Yaneth B. 23 mars 2024
Hello Luis, thank you for taking the time to review your stay with us. We are happy to see you enjoyed your stay with us. we hope to see you soon.

10/10 Fantastiskt

MARGIE

Reste med sin partner, Reste med husdjur
Gillade: Renlighet och boendets skick och faciliteter
Very nice staff, clean and private. They had ice cream in their snacks! :)
Bodde här 1 natt i mars 2024
Svar från Yaneth B. 20 mars 2024
Hello Margie, thank you for taking the time to review your stay with us, we are happy to see we got an amazing 5 out of 5. We hope to see you soon.

6/10 Okej

Derek

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Good room, clean, reasonable price compared to nearby options. Very limited dining in Calexico. Better options 9 miles away in El Centro.
Bodde här 1 natt i mars 2024
Svar från Yaneth B. 15 mars 2024
Hello Derek, Thank you for taking the time to review your stay with us. we hope to see you soon.

10/10 Fantastiskt

Mayra

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Great stay
Bodde här 1 natt i mars 2024
Svar från Yaneth B. 15 mars 2024
Hello Mayra thank you for taking the time to review your stay with us. we are happy to see you enjoyed your stay. We hope to see you soon.

8/10 Bra

Carmen

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rooms look like recently updated. Nice and clean and friendly staff.
Bodde här 2 nätter i februari 2024
Svar från Yaneth B. 2 mars 2024
Hello Carmen, thank you for taking the time to review your stay with us. We are happy to see you enjoyed your stay. We hope to see you soon.

10/10 Fantastiskt

manuel, yucaipa

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Quick check in, friendly staff.
Bodde här 1 natt i februari 2024
Svar från Yaneth B. 27 feb. 2024
Hello Manuel, thank you for taking the time to review your stay with us we are happy to see you enjoyed your stay. We hope to see you soon.

10/10 Fantastiskt

Ofelia, Escondido

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i februari 2024
Svar från Yaneth B. 22 feb. 2024
Hello Ofelia, thank you for taking the time to review your stay with us, we are really happy to see we got an amazing 5 out of 5. Thank you once again and we hope to see you soon.

10/10 Fantastiskt

Dawn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Yaneth B. 19 feb. 2024
Hello Dawn, Thank you for taking the time to review your stay with us. We are really happy to see we got a 5 out of 5. Thank you once again for staying with us, we hope to see you soon.

10/10 Fantastiskt

Jesus F.

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Experiencia buena.
Todo muy bien y limpio, excelente servicio al cliente de los empleados. Servicio de cafetería sencillo, pero bueno.
Bodde här 1 natt i februari 2024
Svar från Yaneth B. 14 feb. 2024
Hola Jesus, muchas gracias por tomarse el tiempo de calificar su estancia con nosotros, nos da mucho gusto saber que su experiencia fue buena. Espero que cuando esté de regreso por el área vuelva a darnos otra oportunidad. Muchas gracias, esperamos verlo pronto.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Yaneth B. 13 feb. 2024
Hello Thank you for taking the time to review your stay with us, we are deeply sorry about the inconvenience you had your last stay, We hope you give us another opportunity so we can demonstrate you we do better.

10/10 Fantastiskt

Manoucheka

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
B w
My trip was great and the hotel people was great as well great hospitality friendly service was great
Bodde här 4 nätter i februari 2024
Svar från Yaneth B. 10 feb. 2024
Hello Manoucheka, Thank you for taking the time to review your stay with us, we are really happy to see we got a 10 out of 10. We hope to see you soon.

10/10 Fantastiskt

Ismael

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Yaneth B. 1 feb. 2024
Hello Ismael, Thank you for taking the time to review your stay with us, we are really happy to see we got a 10 out of 10. We hope to see you soon.

10/10 Fantastiskt

VICTOR M

Reste med familj och småbarn
Buena ubicación y buen estado del establecimiento
Bodde här 1 natt i januari 2024
Svar från Yaneth B. 31 jan. 2024
Hola VIctor, gracias por tomarse el tiempo de llenar la encuesta sobre su ultima estancia en el hotel. Nos da mucho gusto mirar que nos dio un 5 de 5. Gracias nuevamente esperamos mirarlo pronto.

10/10 Fantastiskt

RUEL

Gillade: Renlighet, personal och service och rummets bekvämlighet
Clean and comfortable
I rated this base on it's price range. For $120+ per night, I think that it's a good deal. The most important part is the hotel is clean and comfortable.
Bodde här 1 natt i januari 2024
Svar från Yaneth B. 28 jan. 2024
Hello Ruel, thank you for taking the time to review your stay with us. We are happy to see you enjoyed your stay with us. We hope to see you soon.

6/10 Okej

Beto

Bodde här 3 nätter i januari 2024
Svar från Yaneth B. 17 jan. 2024
Hello BetoThank you for taking the time to review your stay with us, We hope you give us another opportunity so we can demonstrate we can do better. We hope to see you soon.

8/10 Bra

Belicia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Yaneth B. 15 jan. 2024
Hello Belicia, Thank you for taking the time to review your stay with us. We are happy so to see you enjoyed you enjoyed your stay. We hope to see you soon.

10/10 Fantastiskt

MARIA ELENA

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice.
Bodde här 1 natt i januari 2024
Svar från Yaneth B. 10 jan. 2024
Hello Maria Elena, thank you for taking the time to review your stay with us. we are happy to see you enjoyed your stay with us. We hope to see you soon.

8/10 Bra

Pete

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was acceptable
Bodde här 1 natt i januari 2024
Svar från Yaneth B. 10 jan. 2024
Hello Pete, Thank you for taking the time to review your stay with us. We are happy to see you enjoyed your stay. We hope to see you soon.

8/10 Bra

Kate

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Yaneth B. 18 dec. 2023
Hello Kate, thank you for taking the time to review your stay with us. we are really happy to see we got a 4 out of 5. We are going to keep working so next time you visit us we get the 5 out of 5. Thank you once again and we hope to see you soon.

2/10 Väldigt dåligt

Judy

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
JAS
Terrible service. Did not book room and they refused to refund money. Hotel.com said they would speak with manager and sent email saying basically the hotel would not refund money and that was that. No call to speak with me, just standard email. Will be taking issue up with credit card company.
Bodde här 1 natt i december 2023
Svar från Yaneth B. 11 dec. 2023
Hello Judy, We are sorry for the inconvenience you had with the reservation created. We are sorry for the issue you had with hotels.com We hope you give us another opportunity so we can demonstrate we do better.

10/10 Fantastiskt

Vanesa

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Friendly staff
Bodde här 1 natt i december 2023
Svar från Yaneth B. 10 dec. 2023
Hello Vanessa, thank you for this amazing 5 out of 5 we are happy to see you enjoyed your stay with us, hope to see you soon.

2/10 Väldigt dåligt

Mohamad

Reste i grupp, Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
MATTRESS WAS TERRIBLE. Sleeping on the floor would’ve been better
Bodde här 1 natt i december 2023
Svar från Yaneth B. 6 dec. 2023
Hello Mohammad, Thank you for taking the time to review your stay with us, thank you for letting us know how we can improve your next stay. We are sorry to see you did not enjoy your stay with us, we hope you give us another opportunity in the future so we can show you we can do better.

8/10 Bra

Eduardo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall everything was good except for the locationj.
Bodde här 1 natt i november 2023
Svar från Yaneth B. 5 dec. 2023
Hello Eduardo, thank you for taking the time to review your stay with us, We are happy to see you enjoyed your stay with us, We hope to see you soon.

10/10 Fantastiskt

alicia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

8/10 Bra

Carrie

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Been here several times, pet friendly
Svar från Yaneth B. 4 dec. 2023
Hello Carrie, thank you for taking the time to review your stay with us, We are happy that every time you are in town you choose Best Western to stay. We hope to see you soon.

10/10 Fantastiskt

Jesus

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It is a really nice and quiet spend the night place. Very clean and well distributed rooms. Would definitely stay again.
Bodde här 1 natt i november 2023
Svar från Yaneth B. 4 dec. 2023
Hello Jesus thank you for this amazing 5 out of 5 we are happy to see you enjoyed your stay with us, hope to see you soon.

10/10 Fantastiskt

Dulce

Reste med familjen
Gillade: Bekvämligheter
Limpio y cómodo
Bodde här 1 natt i november 2023
Svar från Yaneth B. 28 nov. 2023
Hola Dulce, Muchas gracias por tomarse el tiempo de calificar su estancia con nosotros. Nos da mucho gusto saber que lo que ofrecimos fue de su agrado. Espero vernos pronto de nuevo. Gracias

4/10 Dåligt

carol

Reste med sin partner, Reste med husdjur
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Staff were friendly and helpful. Location and Property were just ok. We booked the pet friendly room and the entire place smelled so badly of urine that it was hard to stomach. They really need to pull out the filthy carpet so the room can be adequately cleaned between guests and truly make it pet friendly.
Bodde här 1 natt i november 2023
Svar från Yaneth B. 25 nov. 2023
Hello Carol, thank you for taking the time to review your stay with us, we apologize about the pet-friendly room we took our time to review the cleanliness of the room. We hope you give us another opportunity when you are in town so we can demonstrate to you we do better.

10/10 Fantastiskt

Rosalba

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Chris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Simple and safe. A bit pricey though.
Bodde här 1 natt i november 2023
Svar från Yaneth B 20 nov. 2023
Hello Chirs Thank you for this amazing 5 out of 5 We hope to see you soon.

8/10 Bra

Irinea

Bodde här 1 natt i november 2023
Svar från Yaneth B. 5 dec. 2023
Hello Irinea thank you for taking the time to review your stay with us, we are happy to see you enjoyed your stay. We hope to see you soon.

8/10 Bra

Dewitt

Bodde här 1 natt i november 2023
Svar från Yaneth B. 4 dec. 2023
Hello Dewitt , thank you for taking the time to review your stay with us. We are happy to see you enjoyed your stay, We hope to see you soon.

6/10 Okej

Manuel

Bodde här 4 nätter i oktober 2023
Svar från Yaneth B. 20 nov. 2023
hello Manuel, thank you for taking the time to review your stay with us, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bra

Jerry, Gilbert

Bodde här 1 natt i oktober 2023
Svar från Yaneth B. 20 nov. 2023
Thank you Jerry for taking the time to review your stay with us, We hope to see you soon.

6/10 Okej

Richard

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Alarm clock not working. Old paint job dripped onto bathroom floor. Very noisy air conditioner. Overall obviously not that well maintained.
Bodde här 1 natt i oktober 2023
Svar från Yaneth B. 26 okt. 2023
Hello Richard, Thank you for taking the time to review your stay with us. Thank you for letting us know how we can improve for your next visit. We hope you can give us another opportunity so we can demonstrate you we can do better.

2/10 Väldigt dåligt

victor

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
When I first arrived to the property I could see an abandoned building that was closed off by only a fence. My wife and I were greeted by the front desk staff as she was polite. We were given a handicap room next to the ice machine and elevator. I asked to be switched and front desk was nice enough to switch us rooms to the third floor. upon getting out of the elevator on the third floor, I notice an awful smell like mold which was generating from the third floor hallway. Once we were inside the room, I noticed that the bathroom wall had a hole in it, the wall mount for the shower curtain was almost falling off, the desk chair was dirty and stained, as well as the other chair next to the television was stained as well. I was about to sit down on the sofa where I noticed that the sofa was also stained and was very dirty. I opened the window and there was no screen as that is a hazard if there are any children wanting to open the window. The rooms are advertised on the internet depicted in a way to attract customers but once you get into the room it is very different. I will be calling Expedia for a refund I highly recommend that you do not stay here.
Bodde här 2 nätter i oktober 2023
Svar från Yaneth B. 24 okt. 2023
Hello Victor, thank you for taking the time to review your stay with us, we thank you for letting us know were we can improve for future guests. We hope you give us another opportunity to prove we can do better.

10/10 Fantastiskt

Brian Alexander

Bodde här 1 natt i oktober 2023
Svar från Yaneth B. 20 nov. 2023
Hello Brian thank you for this amazing 5 out of 5. We are really happy to see you enjoyed your stay with us. We hope to see you soon.

10/10 Fantastiskt

CORINA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Yaneth B. 22 okt. 2023
Hello Corina, Thank you for taking the time to review your stay with us. We are really happy to see we got a 10 out of 10. We are looking forward to your next visit.

8/10 Bra

Eric

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Yaneth B. 8 okt. 2023
Hello Eric, we are glad to hear you enjoyed your last stay with us. We strive to provide the best possible experience. Thanks for taking the time to write this review it means a lot to us.

10/10 Fantastiskt

Bruno

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Continental breakfast was nice
Bodde här 1 natt i oktober 2023
Svar från Yaneth B. 4 okt. 2023
Hello Bruno, Thank you for taking the time to review your stay with us. We are really happy to see we got a 5 out of 5. We are looking forward to your next visit.

8/10 Bra

Maurice

Bodde här 1 natt i september 2023
Svar från Yaneth B. 4 okt. 2023
Hello Maurice, Thank you for taking the time to review your stay with us. We are looking forward to your next visit, and we see you soon.

4/10 Dåligt

Sylvia, chula vista

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet och bekvämligheter
it was the only available room in this small town. Paid $200. Only good thing is rooms have been recently renovated. Why is there carpet in the sink-vanity area? We had a barking dog accross the hallway which woke us up. Didn't know pets were allowed. Parking lot is dirt and dog poop does not get picked up. We almost stepped on one near our car. If you're going to allow pets, surrounding areas need to be cleaned daily. Will not stay here again.
Bodde här 1 natt i augusti 2023
Svar från Yaneth B. 3 sep. 2023
Hello Sylvia, thank you for taking the time to review your stay with us. We're sorry to hear you were less than satisfied with your stay. We hope you give us another opportunity so we can demonstrate you we can do better.

8/10 Bra

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have been staying at this hotel for over 20 years. They have improved it nicely. This last stay, we were in a suite. It was nicely updated. My only beef was the fold out sofa bed was twin size, more like a single, and was rather mushy. The sofa bed was newer and was comfortable to sit on, but the sleep quality was fair to poor. My father stayed in the bedroom and the king size bed in there was very nice for him. Overall, it was a great stay.
Bodde här 2 nätter i augusti 2023
Svar från Yaneth B. 3 sep. 2023
Hello David, thank you for taking the time to review your stay with us. We are sorry about the inconvenience and hope to see you again soon to demonstrate we can do better. We are very happy you had a great stay overall. Thank you.

4/10 Dåligt

Cade

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
When I checked in my room was not cleaned. They had to call in a cleaning attendant to clean it for us. They advertised the room as able to sleep 4 but the pull out couch was smaller than a twin mattress. The front desk staff was very friendly so that was appreciated.
Bodde här 1 natt i september 2023
Svar från Yaneth B. 3 sep. 2023
Hello Cade, thank you for taking the time to leave a review. We are really sorry to get that score. We hope you consider staying with us so we can prove to you we can do better.