Dear James,Thank you for taking the time to share your feedback with us and for your overall review score.We're sorry to hear about the noise from the nearby restaurant and the delay in our coffee service. Your comfort is very important to us, and we will address these issues promptly. For your next visit, please don't hesitate to request a room on the south side, and we will do our best to accommodate your preference.Regarding the coffee service, we are reviewing our procedures to ensure that it is available promptly at 8 AM as promised. We also apologize for the absence of our desk clerk and will make sure this does not happen again.We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with a more pleasant experience.Warm regards,David PulliamAssistant General Manager

Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me through Expedia Messenger and it will be my pleasure to assist you if you have any questions or concerns.

Thank you for your feedback, Mari. We're glad to hear that you enjoyed the ocean view. We apologize for the lack of staff visibility during your stay, as providing attentive service is one of our top priorities. We will address this issue internally to ensure that our guests receive the assistance and attention they deserve. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an improved experience in the future.David PulliamAssistant General Manager

Thank you, Scott, for your glowing review! We're delighted to hear that you loved the location, the view, and the prompt service provided by our staff. We're thrilled to know that you had such a positive experience and that you plan to return in the future. We look forward to welcoming you back for another wonderful stay!

Thank you, Joyce, for your fantastic review! We're thrilled to hear that you enjoyed our convenient location near Moonstone Beach, as well as the spacious and clean room with a fireplace and comfy beds. It's wonderful to know that you had a great experience and that you would highly recommend our place to others. We look forward to welcoming you back for another fantastic stay in the future!David PulliamAssistant General Manager

Thank you, Valerie, for your wonderful review! We're delighted to hear that you enjoyed our beautiful location and the dining experience at Moonstone Grill. We hope to have the pleasure of welcoming you back for another memorable stay in the future!

Thank you for the perfect rating, Timothy! If you have any feedback or comments you'd like to share about your stay, please feel free to let us know. We appreciate your support and hope to welcome you back soon!

We are truly sorry for the repeated inconvenience you experienced with your room key cards during your stay. It's deeply disappointing to hear that this issue marred your experience with us and led to such frustration, especially having to walk to another hotel in the cold after leaving the hot tub.Please know that we take your feedback seriously, and we will work diligently to address the root cause of the key card demagnetization to prevent such occurrences in the future. Additionally, we apologize for any inconvenience caused by the lack of staff presence at our hotel during your time of need.We understand your decision not to return, but we sincerely hope you will reconsider. Should you choose to give us another chance, we will strive to provide you with a seamless and enjoyable stay that exceeds your expectations.Once again, we apologize for the inconvenience and disappointment you experienced. Thank you for bringing this to our attention.Pacifica Management

Dear Andrea,Thank you for taking the time to share your feedback regarding your recent stay with us. We value all guest input as it helps us identify areas where we can improve.We apologize for any shortcomings you experienced and assure you that we're committed to enhancing the quality of our services and facilities.If you have any feedback or concerns you'd like to share, please don't hesitate to reach out to us. We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,David PulliamAssistant General Manager

Thank you for your feedback, Teri. We're glad to hear that you appreciated the amenities in your room and found the check-out staff friendly. We apologize if your experience with the check-in staff didn't meet your expectations, and we'll certainly address this internally to ensure better service in the future. Regarding our smoking policy, we strive to maintain a clean and healthy environment for all our guests. We appreciate your understanding and hope to have the opportunity to improve your overall experience with us in the future.

Thank you, Janette! We're glad to hear that you had a great experience. If you have any comments or suggestions for us, feel free to share. We appreciate your feedback!

Thank you for the positive feedback, Sylvie! We're glad to hear that you had a perfect experience with us. If you ever have any suggestions or if there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

Thank you for the perfect rating, Muwafaq! If you have any feedback or comments you'd like to share about your stay, please feel free to let us know. We appreciate your support and hope to welcome you back soon!

Thank you, Robert, for your wonderful feedback! We're thrilled to hear that you had a great stay with us and found our accommodations comfortable and cozy. It's fantastic that you enjoyed the nearby dining options and the beautiful beach just across the road. We're delighted that our management team could contribute to making your experience excellent. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!

Thank you, Chet, for sharing your feedback. If you have any specific comments or concerns about your stay, please feel free to let us know. We always strive to improve our guests' experiences and would appreciate any additional feedback you may have.

Thank you for your feedback, Maricela. We're glad to hear that you enjoyed the view and that the check-in process was quick and easy. However, we apologize for any inconvenience caused by the discomfort of the beds and pillows. We also appreciate your comments regarding the lack of attentiveness at the main office and the need for better acknowledgment of guests. Your feedback is valuable to us, and we will use it to improve our services and ensure a better experience for our guests in the future. If there's anything else we can do to enhance your stay next time, please let us know. We hope to have the opportunity to welcome you back for a more exceptional experience.

We apologize for the inconvenience you experienced upon arrival, Gabriela. It's disappointing to hear that there was no one at the lobby to assist you and that you were redirected to another hotel. We understand the frustration this may have caused, especially after multiple phone calls. We will address this issue with our team to ensure that such situations are handled more efficiently in the future. Your feedback is important to us, and we appreciate you bringing this to our attention. If there's anything else we can do to make it up to you or improve your experience in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back under better circumstances.Best,Management

Thank you for your feedback, Diane! If there's anything specific you think we could improve on to earn that extra star next time, please don't hesitate to let us know. We value your input and hope to have the opportunity to exceed your expectations on your next visit.David PulliamAssistant General Manager

Thank you for your positive rating, Jed! If you have any further feedback or if there's anything we can assist you with, please feel free to let us know. We're here to help!

Thank you for your feedback, Luis! We're glad to hear that you enjoyed our beachfront location and that our grassy area was convenient for your dog.We appreciate you choosing to stay with us and hope to welcome you back for another pleasant stay in the future!Best,David PulliamAssistant General Manager

Thank you for your kind words! We're delighted to hear that you had a pleasant experience with our front desk team and that you found the bed comfortable during your stay.It's wonderful that you were able to enjoy the soothing sounds of the waves with the window open.We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future!Best,David PulliamAssistant General Manager

Thank you for sharing your feedback, Deborah. We're sorry to hear that your experience didn't meet your expectations during your recent stay with us.We apologize for the issues you encountered with the carpet odor, broken sliding screen door, and the cleanliness of the shower. Providing a comfortable and clean environment for our guests is important to us, and we regret that we fell short in these areas. Rest assured, we will address these concerns with our housekeeping and maintenance teams to ensure that they are rectified promptly.I appreciate your kind words and am glad to hear that I provided you with excellent service.Regarding the lack of room service during your stay, we apologize for any inconvenience this caused. We will review our procedures to ensure that our guests' needs are met more effectively in the future.If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,David PulliamAssistant General Manager

Thank you for your rating, Ali! We appreciate your feedback and hope to make your next stay even better. If there's anything specific you think we could improve on, please feel free to share with us. We look forward to welcoming you back in the future!David PulliamAssistant General Manager

Thank you for your review, Carol! We're delighted to hear that you enjoyed your stay with us and that our location was convenient for your visit to Hearst Castle. It's wonderful to know that you appreciated being able to walk along the beach during your time here.We hope to welcome you back for another enjoyable stay in the future! If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,David PulliamAssistant General Manager

Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Cambria Landing Inn & Suites!All The Best,David PulliamAssistant General ManagerPacifica Hotels

Thank you, Deborah, for rating your experience with us! We're thrilled to hear that you had a fantastic stay. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best,David PulliamAssistant General Manager

Thank you so much for your kind words and for choosing to stay with us again. We're thrilled to hear that you enjoyed your recent stay and that you found the room clean and comfortable. It's wonderful to know that you appreciated the patio and found it to be a great addition to your stay.We're also pleased to hear that our hotel's location, close to the beach and restaurants, suited your needs perfectly. Providing convenience and easy access to amenities is important to us, and we're delighted that our location met your expectations.We truly value your continued support and loyalty, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know.Warm regards,David PulliamAssistant General Manager

Thank you, Jose, for your fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's great to know that you appreciated the quiet and peaceful atmosphere, as well as the friendly and welcoming staff. We're delighted that you found the beds nice and comfortable, and we agree that the proximity to the beach is indeed lovely.We're honored that you plan to return, and we can't wait to welcome you back again in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Safe travels until we see you again!Warm regards,David PulliamAssistant General Manager

I'm truly sorry to hear about the issues you encountered during your stay. Your experience does not meet the standards we strive to uphold for our guests, and for that, I sincerely apologize. Please know that cleanliness and maintenance are top priorities for us, and we are disappointed to hear that we fell short in these areas during your visit.I understand the frustration and inconvenience these issues must have caused you. Rest assured, I will personally address your concerns with our housekeeping and maintenance teams to ensure that immediate action is taken to rectify these issues and prevent them from happening again in the future.Your feedback is invaluable to us as it helps us improve and provide a better experience for our guests. Please accept our sincerest apologies for the shortcomings you experienced, and if there's anything else we can do to make it up to you or if you have any further concerns, please don't hesitate to reach out to us through the Expedia messaging system.Once again, I apologize for the disappointment you experienced during your stay, and I hope you will give us another opportunity to provide you with the exceptional experience you deserve. Thank you for bringing these matters to our attention.Warm regards,David PulliamAssistant General Manager

Thank you for sharing your feedback, Amy! We're pleased to hear that you enjoyed the beautiful ocean-side view from your room and that you found our staff to be kind, attentive, and helpful. We're glad you appreciated the brochure with activities in town and found our customer service superb.We apologize for any confusion regarding the additional charge on your card; We appreciate your comments regarding the cleanliness of the room and the comfort of the bed. Your feedback about the fireplace and the need for more heat is noted, and we'll take that into consideration for future improvements.Thank you for choosing to stay with us, and we're glad you had a nice stay overall. We hope to have the opportunity to welcome you back again in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. Safe travels!Warm regards,David PulliamAssistant General Manager

Thank you, Keenan, for your fantastic review and for choosing to stay with us! We're thrilled to hear that you had such a wonderful experience in our king deluxe suite with a partial ocean view. It's great to know that you enjoyed the spacious jacuzzi and the beautiful view of the ocean from your room. We're glad that you found the bed comfortable and that you were able to relax and enjoy the sound of the ocean during your stay.We appreciate your feedback regarding the dining options nearby, and we'll take that into consideration as we continue to improve our offerings for our guests.We're delighted that you and your wife had such a pleasant stay with us, and we look forward to welcoming you back again in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Safe travels until we see you again!Warm regards,David PulliamAssistant General Manager

Thank you, Karen, for your wonderful review! We're thrilled to hear that you found our beds and pillows to be very comfortable. It's fantastic that you enjoyed the convenience of having a good restaurant nearby and that you were able to take advantage of the great walking trail along the coast. Your satisfaction is our priority, and we're delighted that we could contribute to a positive experience during your stay. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Safe travels!Sincerely,David PulliamAssistant General Manager

Dear Michelle,Thank you so much for taking the time to share your positive feedback with us! We are delighted to hear that you enjoyed your stay at our hotel and that you found our location and the proximity to the beach to be highlights of your experience.It brings us great joy to know that you had such a wonderful time and that you would highly recommend our hotel. Your kind words mean the world to us, and we truly appreciate your recommendation.Should your travels bring you back to the area, we would be honored to welcome you again for another unforgettable stay. Thank you for choosing to stay with us, and we hope to see you again soon!Warm regards,David PulliamAssistant General Manager

Dear Guest,Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize for the multiple issues you encountered during your time here.It is disheartening to hear about the condition of the carpets in your room, as well as the malfunctioning wall heater and the other maintenance and cleanliness issues you experienced. Please rest assured that we take your comments seriously, and we will address each of these concerns with our housekeeping and maintenance teams to ensure that they are promptly rectified.We understand the importance of a comfortable and pleasant stay, and we regret that we fell short of meeting your expectations in this regard. Your feedback is invaluable to us as we work to improve our facilities and services.We truly appreciate your kind words regarding our staff and the location of our property. However, we understand your decision not to return, and we apologize for any inconvenience or disappointment caused during your stay.If you would like to discuss your experience further or if there is anything else we can do to make amends, please do not hesitate to reach out to me directly. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,David PulliamAssistant General Manager

Dear Ian,Thank you for your feedback! We're delighted to hear that you found our beach beautiful and enjoyed the friendly atmosphere during your stay. Our team works hard to create a welcoming environment for all our guests, and it's gratifying to know that you felt that warmth during your time with us.We hope you had a fantastic time soaking up the sun and enjoying the beauty of our beach, and we look forward to welcoming you back for another wonderful experience in the future.Warm regards,David PulliamAssistant General Manager

Thank you for your rating, Mary! We appreciate your feedback and hope you had a wonderful experience during your stay with us. If there's anything specific you'd like to share about your visit, please feel free to let us know. We look forward to welcoming you back in the future!Best,David PulliamAssistant General Manager

Dear Dorothy,I'm glad to hear that you enjoyed the great views and the proximity to the ocean during your stay. Our location is indeed something we take pride in, and it's wonderful to know that you were able to appreciate it.Thank you for choosing to stay with us, and we hope to welcome you back soon for another opportunity to enjoy those beautiful vistas and the refreshing ocean breeze.Best regards,David PulliamGeneral Manager

Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize. Please feel free to contact me directly and it will be my pleasure to assist you.

Thank you for your loyalty and for choosing to stay with us again! We're delighted to hear that you had a wonderful experience during your recent visit. Knowing that it's not your first time staying with us and that you plan to return is truly the best compliment we could receive.Our team values your continued trust and patronage. If there's anything specific you enjoy about your stays with us or if there are any suggestions you'd like to share, we'd love to hear from you. Here's to many more memorable stays in the future—we can't wait to welcome you back again!

Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed our great location and the stunning views down the coast. Our team is dedicated to providing exceptional service, and we're delighted that you found our staff wonderful.If there's anything specific you loved about the views or if you have any suggestions for us to enhance your experience further, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back for more memorable moments by the coast!

Thank you for taking the time to share your feedback, Priya. We appreciate your honest review. We're sorry to hear that you experienced issues with the wifi during your stay. Providing a reliable and fast internet connection is important to us, and we apologize for any inconvenience you may have faced.Your feedback is valuable, and we will certainly look into improving the wifi service to ensure a better experience for our guests in the future. If there are any other details or suggestions you would like to share, please feel free to let us know. We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future. Thank you for choosing us.

Dear Rusbel,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the great room and the stunning view, as well as the convenience of nearby restaurants.However, we sincerely apologize for the inconvenience caused by the unexpected blackout during your stay. We understand the impact it had on your experience, and we share your disappointment. Our team is actively working to address the issue and explore solutions to minimize the impact of such occurrences in the future.Your suggestion regarding providing notice or compensation is valuable, and we will certainly review our policies to enhance communication with our guests during unforeseen events. We appreciate your understanding and patience during the blackout.We hope to have the opportunity to welcome you back in the future, and we assure you that we are committed to providing an even more comfortable and enjoyable stay; feel free to reach out to me via Expedia messenger if you would like to discuss further.Warm regards,David PulliamAssistant General Manager

Dear Steven,We are truly sorry for the inconvenience and frustration you experienced during your stay, particularly with the lack of service and the heating issues. Your feedback is crucial to improving our services, and we appreciate you taking the time to share your experience.The lack of service after 5 pm and the delayed response to your heating concern are unacceptable, and we sincerely apologize for falling short of your expectations. Our team is conducting a thorough investigation to understand the breakdown in communication and to ensure that appropriate measures are implemented to prevent such incidents from occurring in the future.We understand the importance of a comfortable and well-maintained room, and we are truly sorry that you had no heat in your room throughout your stay. This is not reflective of the standard of service we strive to provide. Rest assured, we are addressing the heating issue promptly and taking steps to enhance our response procedures.We appreciate your patience and understanding, and we are committed to making the necessary improvements to ensure a more pleasant experience for our guests. We sincerely hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve, feel free to reach out to me via Expedia messaging to discuss further.David PulliamAssistant General Manager

Dear Lucy,We sincerely apologize for the challenges you encountered during your stay with us. Your experience does not meet the standards we strive to maintain, and we appreciate you bringing these issues to our attention.The condition of older carpeting and any unpleasant odors is not reflective of the high-quality experience we aim to provide. We assure you that we are taking immediate steps to address and improve the condition of the carpeting in the mentioned location. Additionally, our housekeeping team will thoroughly inspect and address any odors to ensure a more pleasant atmosphere for our guests.We also understand the frustration of not having power during your stay. Power outages can be unexpected, and we apologize for any inconvenience this may have caused. Our team is actively working to enhance our emergency preparedness measures to minimize the impact of such situations on our guests.We appreciate your feedback, and we are committed to making the necessary improvements to create a more comfortable and enjoyable environment for our guests. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.Thank you for your understanding.Warm regards,Pacifica Management

Dear Rodney,I hope this message finds you well.I am writing to express my sincere appreciation for choosing to stay with us at Cambria Landing during your recent visit. Our team strives to provide exceptional service and ensure every guest has a memorable experience, so it is disheartening to learn that your stay did not meet your expectations, as indicated by your recent review.We value your feedback immensely as it helps us identify areas for improvement and ensure that future guests enjoy a superior experience. However, to better address the concerns you raised and take appropriate actions, we kindly request additional details regarding the aspects of your stay that led to your dissatisfaction.Would you be willing to share more specific information about your experience? This could include details such as room cleanliness, amenities, service quality, or any other factors that influenced your perception of our hotel negatively. Your insights will enable us to investigate the matter thoroughly and implement necessary measures to prevent similar occurrences in the future.Please feel free to respond to this message directly through Expedia at your earliest convenience. Your feedback is invaluable to us, and we are committed to resolving any issues to ensure the satisfaction of all our guests.Once again, thank you for choosing Cambria Landing Inn & Suites. We sincerely hope to have the opportunity to welcome you back in the future and exceed your expectations.Warm regards,David PulliamAssistant General Manager

Dear Allen,Thank you for taking the time to share your thoughts and feedback. We appreciate your input and would like to gather more information to better understand your experience.Could you please provide additional details or specific examples related to the points you mentioned in your review? This will help us address your concerns more effectively and work towards improving our products/services.Your feedback is invaluable to us, and we want to ensure that we address any issues you may have encountered. Feel free to reply to this email or reach out to our customer support team with any additional information you can provide.Once again, thank you for sharing your thoughts, and we look forward to hearing from you soon.Best regards,David Pulliam

Hello Leonard,Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Cambria Landing Inn and Suites! All The Best,David PulliamAssistant General Manager