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Recensioner av Clayton Hotel Cambridge

4 out of 5
Clayton Hotel Cambridge
Station Rd, Cambridge, England

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 644 av 1000 recensioner" "
8 - Bra i betyg. 254 av 1000 recensioner" "
6 - Okej i betyg. 67 av 1000 recensioner" "
4 - Dåligt i betyg. 20 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 15 av 1000 recensioner" "

9,4/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Hieu Quang

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel
Bodde här 1 natt i mars 2024
Svar från The Clayton hotel 8 mars 2024
Delighted you enjoyed your stay!

10/10 Fantastiskt

Linnea

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Modern and clean
Modern nice hotel next to the train station. Got a free upgrade to a slightly bigger room which was lovely. The room was clean and comfortable. The bathroom felt very luxurious. I would definitely stay here again.
Bodde här 2 nätter i april 2023
Svar från Ramy Saber 15 apr. 2023
Dear , LinneaThank you so much for the wonderful review of our hotel, we are so pleased that everything was to your liking and it was a delight to read your comments. We look forward to welcoming you back to the hotel in the future.Kind Regards,Ramy Saber Guest Relations Manager

10/10 Fantastiskt

Janne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett supersnyggt och modernt hotell med rymliga rum. Väldigt rent och välskött. Underbar säng med fantastiska lakan. Ligger precis vid tågstationen, ca 15 min promenad till centrala delarna av stan.
Bodde här 1 natt i oktober 2019
Svar från Jeremy Hopkins 12 nov. 2019
Thank you so much for your excellent review of the Tamburlaine following your stay with us, we are delighted everything was to your liking. we do hope to welcome you back on your next visit to the UK. Kind regards Jeremy Hopkins

8/10 Bra

Göran

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2019
Svar från Jeremy Hopkins 27 maj 2019
Dear Goran Thank you for reviewing the hotel following your stay with us. We do hope to see you again soon. Kind regards Jeremy Hopkins

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2019
Svar från Jeremy Hopkins 27 maj 2019
Dear Linda, On behalf of all the team here at the Hotel I wanted to thank you for your wonderful review following your stay with us. We do hope to see you again soon. Kind regards, Jeremy Hopkins

10/10 Fantastiskt

Lennart

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett av de bättre hotellen att bo på
Bodde här 10 nätter i oktober 2018
Svar från Jeremy Hopkins 5 nov. 2018
Dear Lennart Thank you so very much for your excellent review of the hotel, it really is appreciated. We do hope to see you again on your next trip to the UK. Kind regards Jeremy Hopkins

10/10 Fantastiskt

Rebecca

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was incredible. Very stylish communal areas and a spacious room with a really comfortable bed. Walking distance to the city centre and really close to the train station. Would definitely stay again!
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Calvin

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had a really nice stay and the bed was to die for. The spec / layout of the room was of a high standard. And most of all the staff exceptional 10/10
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Carol

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Alexander

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel, quiet, great location
Bodde här 2 nätter i maj 2024

8/10 Bra

Alec

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

8/10 Bra

Diana

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel very close to station. Rooms are spacious. Great varied breakfast and I had a lovely evening meal. Hotel was very near to the Botanical Gardens and the city centre is walkable
Bodde här 1 natt i maj 2024

6/10 Okej

JAN

Reste med sin partner
Gillade: Renlighet och personal och service
It lacked expected extras ....no bath mats no tablets of soap, no fresh milk tho there was a frig in bedroom, no towel rail, dinner menu never changed, cold plates for hot breakfasts ..so many little things that disappointed. However, all the staff were excellent
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Megan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Also liked the bikes
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

John

Reste med sin partner
Great hotel. Lovely room and staff very helpful. Breakfast was wonderful! Great location a tow minute stroll from the railway station.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Carol

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The size of rooms were really good. Bed was very comfy. Parking was the only issue. The close car park was closed and the next closest car park was 20 mins away. Apart from that it was a very good stay.
Bodde här 3 nätter i mars 2024
Svar från Clayton Hotel Cambridge 25 apr. 2024
Thank you for your feedback.We hope to see you soon again.

10/10 Fantastiskt

Maryon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was very hot - with huge solar gain from bedroom windows but very little of the window opening. I suggest the cleaners of the rooms leave the curtains closed over the windows- in order to minimise the heat from solar gain in the bedrooms. Otherwise - a very pleasant stay and great staff.
Bodde här 1 natt i april 2024
Svar från Clayton Hotel Cambridge 25 apr. 2024
Thank you for your feedback.We hope to see you soon again.

10/10 Fantastiskt

Jahan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Conveniently located hotel right by Cambridge train station. Little bit of a walk into town, but that was expected. Modern furnishings and probably the biggest comfiest bed I’ve slept in. Lovely bathroom as well. Friendly staff.
Bodde här 1 natt i mars 2024
Svar från Clayton Hotel Cambridge 25 apr. 2024
Thank you for your feedback.We hope to see you soon again.

10/10 Fantastiskt

Elliot

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely
Bodde här 1 natt i mars 2024
Svar från Clayton Hotel Cambridge 25 apr. 2024
Thank you for your feedback.We hope to see you soon again.

6/10 Okej

Kasha

Reste i grupp, Reste med sin partner
Room itself was lovely but was extremely hot despite changing the temperature and opening a window, didn’t sleep because of this
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Li

Bodde här 2 nätter i mars 2024
Svar från Clayton Hotel Cambridge 25 apr. 2024
Thank you for your feedback.We hope to see you soon again.

10/10 Fantastiskt

Chaice

Bodde här 3 nätter i mars 2024
Svar från Clayton Hotel Cambridge 25 apr. 2024
Thank you for your feedback.We hope to see you soon again.

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great first floor library style sitting area.
Bodde här 1 natt i mars 2024
Svar från Clayton Hotel Cambridge 25 apr. 2024
Thank you for your feedback.We hope to see you soon again.

10/10 Fantastiskt

Kate

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We very much enjoyed our stay at the Clayton Hotel, perfect location for exploring the beautiful city of Cambridge. The room was spacious and decorated to a high standard and the staff were very friendly and professional.
Bodde här 1 natt i februari 2024
Svar från The Clayton hotel 8 mars 2024
Delighted you enjoyed your stay!

10/10 Fantastiskt

Qisong

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Still good
Small troubles: Toothbrushes, slippers and TV remote were not in the room initially, but provided after I asked; I don't llike the green metal tissue box in the toilet, it has been there for many years I believe, doesn't quit fit the room style.
Bodde här 1 natt i februari 2024
Svar från The Clayton hotel 8 mars 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

10/10 Fantastiskt

Blair

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean tidy and quiet
Bodde här 2 nätter i februari 2024
Svar från The Clayton hotel 8 mars 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

10/10 Fantastiskt

Leah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely place
Bodde här 1 natt i februari 2024
Svar från The Clayton hotel 8 mars 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

10/10 Fantastiskt

Joel

Bodde här 1 natt i februari 2024
Svar från The Clayton hotel 8 mars 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

8/10 Bra

Nicky

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Really big and comfortable beds and lovely duvets. Good showers and nice to have fridge in room
Bodde här 2 nätter i februari 2024
Svar från The Clayton hotel 8 mars 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

10/10 Fantastiskt

Vinay

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A well located , well maintained hotel. Worth every penny
Bodde här 1 natt i februari 2024
Svar från The Clayton hotel 8 mars 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

10/10 Fantastiskt

Connor

Bodde här 1 natt i februari 2024
Svar från The Clayton hotel 8 mars 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

10/10 Fantastiskt

Qisong

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Much better than the London one I recently visited
Good: Very clean and looked new; Room configuration was reasonable; Didn't have to ask for toothbrushes. Not So Good: It seemed easy to hear the sounds outside the room door; The breakfast was meidocre for the price.
Bodde här 1 natt i januari 2024
Svar från The Clayton hotel 8 mars 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

10/10 Fantastiskt

Teresa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The person on reception was very helpful and accommodating, I liked that the property was well maintained and there is an elegance to the decor
Bodde här 2 nätter i januari 2024
Svar från The Clayton hotel 8 mars 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

4/10 Dåligt

Vicki

Affärsresenär
Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Usually good but not this time
Normally I love the Clayton hotel in Cambridge and visit often when travelling for work. This trip was really poor! The room when I arrived was freezing and I couldn’t get the heating to switch on, plus the tv had cables hanging down and there was no remote. I phoned reception and waited 30 mins for someone to come and ‘check the room’ and that was only because I went down to reception to chase. He did manage to resolve all the issues but the wait time in a freezing room wasn’t ideal. When I went for a shower I noticed black hairs all along the shower tray (I am blonde) - it clearly hadn’t been cleaned properly. When I was leaving the hotel to catch a train to airport in the morning I couldn’t get out of the hotel. Only one door was working and it was jammed shut. The button wouldn’t open it. I tried to find someone to help but there was nobody around, it was before 7am. I tried calling the hotel from my mobile and nobody answered - I was becoming really concerned I would miss my flight. Eventually, I found a phone in the reception and managed to get a hold of a young man. His response was just that ‘it was a bit sticky’. The door was totally jammed and wouldn’t open and I was trapped in the hotel. It wasn’t a pleasant experience. Not a great stay unfortunately, in what is normally a lovely hotel.
Bodde här 2 nätter i januari 2024
Svar från The Clayton hotel 8 mars 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are sincerely sorry to hear that your experience did not meet your expectations. We take all guest feedback seriously and will use your comments to improve our services.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från The Clayton hotel 8 mars 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

10/10 Fantastiskt

Sophie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Charlie

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent as usual
This was our second stay - room 703 Previous stay was 707 Great room - comfortable and spacious
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Aaron

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing
Comfiest hotel bed I’ve ever stayed in! Great stay, lovely rooms, good facilities and pleasant staff. Hotel went the extra mile to make my fiancée’s birthday special, thank you.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A super comfy hotel.
Beautiful hotel with lovely service. The room itself was huge with enough space for three if us. Beds were super comfortable. Breakfast was expensive considering the portions but enjoyable nevertheless. I am looking forward to my next visit as we would definitely stay here again. 👌👌👌👍
Bodde här 2 nätter i december 2023

8/10 Bra

Daren

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

4/10 Dåligt

Ian

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Lars

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

8/10 Bra

Oliver

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023

8/10 Bra

Tina

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overnight Stay feedback
We were 2 couples with rooms nextdoor which was great, unfortunately the first thing we saw when we went up to our rooms were dirty cups and glasses (outside both rooms!) from previous guests. On our way out I told reception and she apologised saying housekeeping would take them away. Unfortunately on ou return that evening there was still a dirty cup outside my room, there was absolutely no excuse for this si ce the dirrty glasses from nextdoor had gone! This is nothing short of inadequate and quite frankly is really poor service - when i told reception o checking out the dirty cup from previous guests was still there I was told they are shirt staffed!!! This was clearly not true and NOT the reason, since somebody had been uk to remove my friends dirty belongings from previous guests..I think for a hotel of this quality people should care more about their customers and their experience, which is the reason i have taken my own time to complete this feedback as it most definitely not good enough!! Such a shame because our room was very comfortable but i cant overlook the inadequacy or lack of care when something is reported.
Bodde här 1 natt i december 2023

8/10 Bra

Nathalie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Lawrence

Bodde här 2 nätter i december 2023

8/10 Bra

Randi

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
My first room was freezing and I couldn’t adjust the temperature. Shampoo, conditioner and bar soap not supplied, so bring your own unless you can use liquid hand soap for everything. Breakfast was amazing. Just down the block from the train station.
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Emma

Bodde här 1 natt i november 2023