Entréinterör

Recensioner av The Regent

3 out of 5
The Regent
41 Regent St, Cambridge, England

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 109 av 158 recensioner" "
8 - Bra i betyg. 29 av 158 recensioner" "
6 - Okej i betyg. 11 av 158 recensioner" "
4 - Dåligt i betyg. 4 av 158 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 158 recensioner" "

9,6/10

Renlighet

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Isak

Gillade: Renlighet
Thumbs up
A bit noisy from the neighbours, from the street and from the park. Otherwise, this was really an awesome hotel. Everyone where really nice and the breakfast was good.
Bodde här 1 natt i januari 2024
Svar från The Regent Team 10 jan. 2024
Dear IsakThank you for your rating. We are very happy to see you enjoyed your stay at The Regent. We apologies for any noise that was interrupting your stay with us. We hope to see you again soon.Kind regardsThe Regent Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
I did miss a wardrobe for my clothes, otherwise this is an excellent hotel.
Bodde här 8 nätter i maj 2023
Svar från The Regent Team 25 maj 2023
Thank you for your review! We hope to see you again.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Excellent
Excellent stay, nice rooms. Continental breakfast a little on the small side.
Bodde här 3 nätter i oktober 2022
Svar från The Regent 6 jan. 2023
Thank you for your feedback & review! We hope to welcome you back in the near future! The Regent

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Enjoyed our stay, no problems.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Charles

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
We had a beautiful view of the village green for breakfast and enjoyed watching everyone commute to school or work via bicycle or on foot.
Bodde här 1 natt i maj 2024
Svar från The Regent Team 25 maj 2024
Dear CharlesThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

10/10 Fantastiskt

Janet

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

6/10 Okej

Aaron

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från The Regent Team 9 maj 2024
Dear AaronThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

10/10 Fantastiskt

Onusa

Bodde här 1 natt i april 2024
Svar från The Regent Team 9 maj 2024
Dear OnusaThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

4/10 Dåligt

Bruce

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Was all good until around 1am when the family above the room started shouting and moving things around for at least an hour.
Bodde här 1 natt i mars 2024
Svar från reception 2 apr. 2024
Good afternoon Bruce,We are so sorry to hear the disturbance you had on your stay. I hope you went to see our night porter on reception for him to go see the guest's as we are here to help at anytime of your stay. If we are not made aware then there is nothing we could do to help.Sorry once again!Kind regards,The Regent Team

10/10 Fantastiskt

Duncan

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great location
Bodde här 1 natt i mars 2024
Svar från The Regent Team 30 mars 2024
Dear DuncanThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

10/10 Fantastiskt

Darren

Gillade: Renlighet och boendets skick och faciliteter
Very nice, simple & great location
Bodde här 1 natt i mars 2024
Svar från The Regent Team 21 mars 2024
Dear DarrenThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

10/10 Fantastiskt

Anthony

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Convenient and well priced.
Bodde här 6 nätter i mars 2024
Svar från The Regent Team 14 mars 2024
Dear AnthonyThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

10/10 Fantastiskt

Betsy

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was convenient for visits to the various colleges. delicious breakfast options.
Bodde här 1 natt i mars 2024
Svar från The Regent Team 14 mars 2024
Dear BetsyThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet
Comfortable but...
Nice place and comfortable. However, the shower took a very long time to heat up and also made the room very wet. The breakfast was ok but not much available. Cereal and a few pastries. Not the place to go if you like a big hotel breakfast.
Bodde här 2 nätter i februari 2024
Svar från The Regent Team 27 feb. 2024
Dear Traveler,We appreciate you taking the time to leave us a review. We appreciate your feedback and always thrive to improve our Aparthotel. We hope to welcome you back soon. Kind Regards,The Regent.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Cambridge
Hotel was easy to get to and well located close to all sights. Very comfortable and clean rooms
Bodde här 2 nätter i februari 2024

4/10 Dåligt

Daniel

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från The Regent Team 8 feb. 2024
Dear DanielWe are very sorry that your experience was not up to the expected standard. This is clearly not in line with our brand values. We thank you for taking the time to leave the feedback, which we will take on board to provide a better experience for future guests.Yours sincerelyThe Regent Team

10/10 Fantastiskt

Amanda

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från The Regent Team 3 feb. 2024
Dear AmandaThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Fabulous
Fabulous stay. Lovely staff. Beautiful room which was immaculately clean. Great position. Would definitely stay there again.
Bodde här 1 natt i januari 2024
Svar från The Regent Team 3 feb. 2024
Dear TravelerThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Lovely apartments
Really friendly and helpful staff. Rooms were a good size and was provided with everything needed. A little noisy through the night from the air con units in other rooms but overall a really good stay
Bodde här 1 natt i januari 2024
Svar från The Regent Team 3 feb. 2024
Dear TravelerThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

10/10 Fantastiskt

Ellie

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Lovely last minute stay in the regent. Room had everything we needed for the night. Extremely comfortable bed and pillows. Would definitely stay again if I’m the area
Bodde här 1 natt i december 2023
Svar från The Regent Team 31 dec. 2023
Dear EllieThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

4/10 Dåligt

Achintya

Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
I booked two nights stay there so that my son and of course myself get a good night sleep before his Cambridge interview but we had two bad nights and couldn't sleep well at all due to extremely poor floor insulation. One inconsiderate guest was staying above my room (my room was The Park) and due to some reason his/her day started at midnight and he/she continued marching on the room up until at least 1am or more. it was a nightmare for us and it was first night stay in the hotel. We can feel that the person is walking on our floor and it was so loud and thumping noise that even a deep sleeper will wake up and feel difficult to sleep Same repeated next night, the guest started marching on his/her room from about 5am and continued until 7am or so, that spoiled our second night although it wasnt that important for us. So, if you want to stay there for a good night sleep then I would recommend to stay on the 3rd floor (top floor i think) to avoid such floor insulation related inconvenience Other than that the hotel is good, location is great, staff is very helpful, breakfast is good although it's just cornflakes, croissant and coffee etc. Yoghurt and fruit was also there. It was generous and no complaint on that. I would ask hotel to improve the sound insulation otherwise you would feel somebody is walking on your chest In terms of coming back I may not.
Bodde här 2 nätter i december 2023
Svar från The Regent Team 20 dec. 2023
Dear Achintya,We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel and appreciate the time you took to share your feedback. We understand the importance of a good night's sleep, especially before a significant event like a Cambridge interview, and we deeply regret that your stay did not meet your expectations.We are genuinely sorry for the disturbance caused by the lack of sound insulation in your room, particularly from the guest staying above you. We recognize the impact this had on your ability to rest and understand the frustration it must have caused. Please be assured that we take your comments seriously, and we are actively working to address and improve the floor insulation to ensure a more peaceful stay for our guests in the future.We appreciate your positive remarks about the hotel's location, helpful staff, and the quality of our breakfast offerings. Your feedback on these aspects is valuable to us, and we are pleased to hear that you found these elements of your stay enjoyable.Regarding your recommendation to stay on the 3rd floor for improved sound insulation, we want to assure you that we are already exploring solutions to enhance the overall guest experience, including addressing insulation issues. We are committed to making the necessary improvements to prevent a recurrence of the inconvenience you faced.We understand that your decision to return may be influenced by your recent experience, and we sincerely hope to have the opportunity to welcome you back in the future. Should you consider giving us another chance, please contact our reservations team directly, and we will do our utmost to ensure your next stay is a more comfortable and restful one.Once again, we apologize for the disruption to your stay and appreciate your understanding as we work to improve our accommodations. Thank you for bringing this matter to our attention, and we hope to have the chance to restore your confidence in our hotel.Kind Regards,The Regent.

10/10 Fantastiskt

Liam

Bodde här 1 natt i december 2023
Svar från The Regent Team 20 dec. 2023
Dear LiamThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

10/10 Fantastiskt

michel

Bodde här 1 natt i december 2023
Svar från The Regent Team 16 dec. 2023
Dear MichelThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

8/10 Bra

Lisa

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter

10/10 Fantastiskt

Paul

Bodde här 1 natt i december 2023
Svar från The Regent Team 6 dec. 2023
Dear PaulThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

10/10 Fantastiskt

Paul

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från The Regent Team 6 dec. 2023
Dear PaulThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

10/10 Fantastiskt

Watches

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
A jackpot find
Fantastic welcome, amazing location. Parking (Anne Street Carpark) was also very easy. Room was spacious and very modern - loved the large tv (which access to apps) and kitchenette was perfect. Can’t speak highly enough of this great hotel… I will be back.
Bodde här 1 natt i november 2023
Svar från The Regent Team 1 dec. 2023
Dear Watches,Thank you so much for your positive review. We are very happy that you enjoyed your stay at The Regent.Hope you have a lovely day. Kind RegardsThe Regent.

10/10 Fantastiskt

Lynda

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great place to stay. Everything you could possibly want in the kitchenette. Staff friendly and helpful. Will definitely stay again if I am in Cambridge
Bodde här 2 nätter i november 2023
Svar från The Regent Team 29 nov. 2023
Dear Lynda,Thank you so much for your positive feedback. We are very happy that you enjoyed your stay at The Regent hotel. We cant wait to welcome you back soon.Hope you have a lovely day.Kind Regards,The Regent.

10/10 Fantastiskt

Latisha

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We really enjoyed the activity’s and restaurants available around the area , the regent hotel was in the perfect location to access the centre.
Bodde här 2 nätter i november 2023
Svar från The Regent Team 22 nov. 2023
Dear Latisha,Thank you for your positive review. We are really glad you have enjoyed your stay at The Regent and we hope to see you again soon.Kind Regards,The Regent Team.

6/10 Okej

Valerie

Gillade: Renlighet och boendets skick och faciliteter
I chose this hotel as it was within walking distance of Trinity College where I was to attend a concert, and on the bus route to and from the station. The room was small but tastefully decorated, with a fridge, kettle and coffee maker. The bathroom was spotlessly clean with a heated towel rail and lovely walk-in shower, which unfortunately sprayed water onto the floor and there was nowhere to put toiletries. There was no storage, just 5 coathangers on a rail and nowhere to put a suitcase. The luggage storage consisted of an insecure area behind reception. There was no receptionist available when I arrived and after a wait and several phone calls I had to rely on another member of staff to check me in, although I has prearranged my check-in time 2 days earlier. In fact there are no receptionists available before 11.30am and they go off duty at 8pm. From then until 11pm, when the night watchman arrives, there are no members of staff available at all. All in all a bit of a disappointment and not what one would expect from a 3 star establishment, especially an over-priced one like this. The one redeeming feature was the friendliness and helpfulness of the staff.
Bodde här 1 natt i november 2023
Svar från The Regent Team 1 dec. 2023
Dear ValerieWe are very sorry that your experience was not up to the expected standard. This is clearly not in line with our brand values. We thank you for taking the time to leave the feedback, which we will take on board to provide a better experience for future guests.Yours sincerelyThe Regent Team

6/10 Okej

Lisa

Gillade inte: Renlighet och rummets bekvämlighet
Should be better for the price
Room was much smaller than pictures suggested and faced onto a noisy Regent St. Worst part was that the room was dirty and dusty. There had clearly been an historic leak leaving a nasty stain on the ceiling, so the room feel grubby. The bed and bedding were uncomfortable so did not a good nights sleep. Staff in the morning were rude
Bodde här 1 natt i november 2023
Svar från The Regent 17 nov. 2023
Dear LisaWe are very sorry that your experience was not up to the expected standard. This is clearly not in line with our brand values. We thank you for taking the time to leave the feedback, which we will take on board to provide a better experience for future guests.Yours sincerelyThe Regent Team

10/10 Fantastiskt

John

Gillade: Renlighet och bekvämligheter
Conveniently located. Very clean and modern.Staff friendly and helpful.
Bodde här 1 natt i november 2023
Svar från The Regent Team 22 nov. 2023
Dear John,Thank you so much for your positive feedback. We will pass your kind comments on to the staff. Kind Regards,The Regent Team.

8/10 Bra

alan

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Quick access to town centre
Comfortable hotel. Big quiet room. Convenient for centre of town.
Bodde här 1 natt i november 2023
Svar från The Regent Team 11 nov. 2023
Thank you Alan! We hope to see you back again soon.

10/10 Fantastiskt

Kit Ching

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från The Regent Team 7 nov. 2023
Thank you! We are glad you enjoyed your stay.

10/10 Fantastiskt

Ronny B

Gillade: Renlighet och rummets bekvämlighet
Just perfect!
We enjoyed our stay at The Regent immensely! Very friendly staff, great room with a huge TV where we could enjoy a few episodes of our favorite NETFLIX show after enjoying the city of Cambridge for hours on end. The regent's perfect location smack in the middle of Cambridge City center was perfect, with all the things we wanted to see only a short walk from the hotel. The breakfast, even if it was a simple continental one, was stocked with fruit, yoghurt, cereals, bread, butter and jam. Basically, all we needed to start our second day of enjoying Cambridge. We had a great time!
Bodde här 1 natt i oktober 2023
Svar från The Regent Team 30 okt. 2023
Thank you Ronny for the very kind review. We are so happy to hear you had a great visit! We hope to welcome you back again soon.

10/10 Fantastiskt

SPYRIDON

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Πολύ καλή τοποθεσία στο κέντρο του Cambridge, πολύ φιλικό και εξυπηρετικό προσωπικό, αξιοπρεπές πρωινό καθαρά και αρκετά άνετα δωμάτια. Καλό θα ήταν να αντικαθιστούσαν κάποιες φθαρμένες πετσέτες. Επίσης η έλλειψη ντουλάπας είναι λίγο δυσλειτουργική.
Bodde här 3 nätter i oktober 2023
Svar från The Regent Team 23 okt. 2023
Thank you for your review and feedback we really appreciate it!

10/10 Fantastiskt

Derek

Bodde här 1 natt i oktober 2023
Svar från The Regent Team 22 okt. 2023
Thank you for the high rating! We hope you will visit us again soon.

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The gluten free options at breakfast were very good. The night porter was very helpful, and the hotel was extremely clean and tidy. The location is fantastic, right in the centre of the city and overlooking the park.
Bodde här 1 natt i oktober 2023
Svar från The Regent Team 16 okt. 2023
Thank you Paul! We hope to welcome you back again vey soon.

8/10 Bra

Emma-Jade

Gillade: Renlighet och rummets bekvämlighet
AMAZING but slightly loud
The City room was lovely and spacious, the bathroom is out new house inspiration! The only thing I will note is the walls are thin, I’m not sure if we were unlucky having big foot in the room above but from 6:30-10am we were awoken a lot by stomping and what sounded like furniture being moved, that was the only dampener as it meant we were very tired for the next day of our weekend away. The big perk was we could not hear any street noise however
Bodde här 1 natt i oktober 2023
Svar från The Regent Team 10 okt. 2023
Thank you Emma-Jade for your review and feedback. We are delighted to hear you loved our City Studio and so pleased you were impressed with the bathroom! We are very sorry to hear about your experience regarding the noise but appreciate you bringing it to our attention.

10/10 Fantastiskt

Neil

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Really nice, clean, warm, friendly hotel in a friendly location. Only thing I'd suggest is the breakfast area needs a bit more life....maybe some music, etc?
Bodde här 1 natt i oktober 2023
Svar från The Regent Team 9 okt. 2023
Thank you Neil for your feedback. I'm glad to hear you had a great experience with us! Thank you for your suggestion, we do usually have music in the breakfast area throughout the day. We hope you will visit us again.

10/10 Fantastiskt

Jurij

Bodde här 2 nätter i september 2023
Svar från The Regent Team 2 okt. 2023
Thank you! We hope you will visit us again soon.

8/10 Bra

A

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Clean comfortable and convenient
Stayed one night while on business. Pleasant staff, clean and comfortable room.
Bodde här 1 natt i september 2023
Svar från The Regent Team 27 sep. 2023
Thank you for your review. We are glad you enjoyed your stay. We hope to welcome you back again soon.

2/10 Väldigt dåligt

Ricardo

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Daniel 24 sep. 2023
I apologise we couldn't refunded your stay because you didn't found parking. Kind regards,

10/10 Fantastiskt

Richard

Reste i grupp, Affärsresenär, Reste med familjen
Great hotel in Cambridge
Always a pleasure to stay at the Regent. Great hotel in Cambridge close to everything and everyone working there is really no e and happy to help .
Bodde här 1 natt i september 2023
Svar från The Regent Team 23 sep. 2023
Thank you Richard! We will be sure to pass on this lovely review to the rest of our team. We can't wait to welcome you back again soon!

8/10 Bra

Richard

Reste i grupp, Affärsresenär
Gillade: Renlighet
Very clean and really lovely staff! The air con didn’t work, but it’s usually not needed in Cambridge. Wouldn’t recommend the breakfast, it’s just continental, not really worth the money. The rooms were very nice with good view of the park in back. It’s a bit noisy, you can hear a lot. Overall it’s a great simple place to stay.
Bodde här 2 nätter i september 2023
Svar från The Regent Team 21 sep. 2023
Thank you Richard for your review and feedback. It's good to hear you did have a pleasant stay. We apologise the breakfast wasn't what you expected but we can confirm our continental breakfast is included in our room rate. We do hope we can welcome you back again soon!

10/10 Fantastiskt

Craig

Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från The Regent Team 21 sep. 2023
Thank you Craig! Come back again soon

10/10 Fantastiskt

Mark

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från The Regent Team 19 sep. 2023
Thank you Mark! We hope to see you again soon.

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Bad experience
A six night stay at The Regent - turned up at 12.30 am after a night out and was locked out. No-one was answering the telephone. It took 1.5 hours to finally reach someone who was at home . . . After they watched CCTV footage and confirmed we were indeed locked out a refund of one night was offered. Unfortunately they have not bothered to respond to Hotels.com regarding the refund Hotels.com has closed the case. Would not recommend The Regent to anyone.
Bodde här 6 nätter i september 2023
Svar från The Regent Team 23 sep. 2023
Hi there. We are so sorry to hear about this issue you faced whilst staying with us. This is not the kind of experience we wish any of our guests to have. Regarding your refund, we will investigate this as we take this very seriously. If you would like to speak with us directly about this distressing matter then do not hesitate to contact us via email or phone. Again, we are deeply sorry for this inconvenience.

2/10 Väldigt dåligt

Owen

Bodde här 1 natt i september 2023
Svar från The Regent Team 18 sep. 2023
I am sorry to hear you did not enjoy your stay Owen. We would love to hear your feedback so we can grow as a company.

2/10 Väldigt dåligt

Valeria

Bodde här 1 natt i september 2023
Svar från The Regent Team 16 sep. 2023
Hi Valeria. I am sorry to hear you didn't have an enjoyable stay with us. We would love to hear your feedback and what we can improve on.