In expedia all rooms have patio and view to pool, garden, street. The room didn’t have a patio, only window, I asked for a good view at least to street, but they gave me a room with a view to some canisters, pipes and service buildings (no street or garden), I am not sure even this room is for guests. In whatsapp they said early check in is 600 mx pesos, when I came they said it is 800 mx pesos. They said it is because I booked through expedia even though I paid this money directly in the property because there is no early check in option in Expedia. When I was speaking with front desk all what they say “Ok”. They couldn’t help me with anything. Everything as they say subject to availability even though I don’t see the photo of this view or rooms without a patio. I think they should add all available options in their photos and descriptions (they should put a photo of room without patio and without view), people should know what to expect. Otherwise they expect patio and view which they don’t have available.