I stayed at Grand Oasis Palm for 6 days, it wasn’t the best decision.
Check- in took almost 1 hour
Staff was rude and unhelpful, they were mad all the time. I had the impression that most of them hate their job.
The bathroom has mold in the tiles
The air conditioner didn’t work well
The elevator don't have air conditioner and it was like a sauna every time we got in there.
The staff that provides you with the towels were questioning me every time I wanted to change my towel, it was annoying.
I needed to get sunscreen and my kid wanted an inflatable toy so we went to the store inside the hotel and they wanted to charge me $70 , I thought they were out their mind and I asked why it was too expensive but they try to explain something about the dollars that didn’t make sense. Imagine paying $70 for a Banana Boat sunscreen and a inflatable toy CRAZY!!! 70 dollars.
The drinks were watery and tasteless
The hotel was crowded, there was a huge line to get a snack, to get a drink , to get a table at the buffet restaurant, long lines and lines for everything.
The bartenders at the beach bar always with an attitude, so rude and unprofessional
It was impossible to make a reservation in others restaurants inside the hotel.
It was a really bad experience overall.
Never again.