Exteriör

Recensioner av Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD

2.5 out of 5

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 322 av 1002 recensioner" "
8 - Bra i betyg. 269 av 1002 recensioner" "
6 - Okej i betyg. 137 av 1002 recensioner" "
4 - Dåligt i betyg. 112 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 162 av 1002 recensioner" "

7,0/10

Renlighet

8,0/10

Personal och service

6,6/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

6,2/10

Hållbarhet

Recensioner

8/10 Bra

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel is located a little bit outside Washington, but you can easily walk 20 min to get to the Metro. There are several small fast foods please all around and a 7/11 store. The hotel itself is well ok for the price. Clean rooms and nice staff trying to help out. The breakfast is good, besides paper plates and plastic utensils. No problem returning back one day.
Bodde här 3 nätter i juni 2019
Svar från MP 28 juni 2019
Dear Peter, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

4/10 Dåligt

Wayne

Affärsresenär, Reste med sin partner
Gillade inte: Boendets skick och faciliteter
There was nobody at desk outside smoking, came down for breakfast at 915 in the morning no breakfast,no coffee coffee pot was empty.Called the manager and he told the guy where is the food and to get more out the guy preparing the food said there was no more, then I called the manager over to the waffle maker and showed him there was waffle batter all over the place.The bathroom had mold all over the tub also there was no stoppers in the tub they were on the ledge of the tub.I have stayed in country inn and suites before and this one was the worst.Also watched people work on there car in the parking lot for 2 days somebody should go check this place out.
Bodde här 2 nätter i maj 2024
Svar från Sam 15 maj 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

2/10 Väldigt dåligt

Priscilla

Bodde här 1 natt i april 2024
Svar från Sam 15 maj 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

6/10 Okej

Nooruddin, East Brunswick

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Bekvämligheter
Average 2 star hotel with no frills. It is not as bad as many reviews indicate but overall only good for a one night stay and not safe if travelling with young kids.
Bodde här 2 nätter i maj 2024
Svar från Sam 10 maj 2024
Thank you for bringing this to our attention. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

8/10 Bra

Chanel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Sam 10 maj 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

4/10 Dåligt

BLANCHE

Affärsresenär, Reste med familjen
Ac was cold
Bodde här 2 nätter i april 2024
Svar från Sam 10 maj 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

6/10 Okej

James

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
You get what you pay for. It’s cheap but there’s a reason. Good for a cheap night stay.
Bodde här 2 nätter i april 2024
Svar från Sam 10 maj 2024
hank you for bringing this to our attention. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

2/10 Väldigt dåligt

Traimont

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk staff were good. But my room wasn't very clean at all. Stained carpet, dirty tub, food residue on the phone, dirty fridge, etc. Fortunately I ended up changing room after complaint. The king suite was better but stains on the couch, blown light bulbs and intermittent thermostat.
Bodde här 1 natt i april 2024
Svar från Sam 26 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

2/10 Väldigt dåligt

Quintessa

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Sam 26 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

10/10 Fantastiskt

Gen

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 2 nätter i april 2024
Svar från Sam 26 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

2/10 Väldigt dåligt

Philcetta

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I booked for 4 guests for two nights, we only had 2 towels and two washcloths. I requested more supplies around 0800, as we had to go out. I never received it until we left the hotel around 1200. Secondly, their dinner is too small and the breakfast is a joke. We had to go out for breakfast. The place is not organized and everything is a mess. I know I will never go there again.
Bodde här 2 nätter i april 2024
Svar från Sam 26 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

10/10 Fantastiskt

Bria

Bodde här 1 natt i mars 2024
Svar från Sam 26 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

6/10 Okej

Jose, Dorchester

Reste med familj och småbarn
Gillade: Personal och service
There were people everywhere like hustling. Having kids not really a good environment
Bodde här 2 nätter i april 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

2/10 Väldigt dåligt

Philcetta

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

8/10 Bra

Carol

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel was quiet
Bodde här 1 natt i april 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

4/10 Dåligt

Winter

Gillade inte: Renlighet och boendets skick och faciliteter
Internet is not good. Heater need fix.
Bodde här 11 nätter i april 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

8/10 Bra

Dirk, Fürth

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Super
Bodde här 2 nätter i april 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

8/10 Bra

Kennar

Bodde här 2 nätter i mars 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

10/10 Fantastiskt

Lakisha, Newport News

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The area
Bodde här 1 natt i januari 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I recommend the jacuzzi suite. Much needed relaxation
Bodde här 4 nätter i februari 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really enjoyed my stay. Always a pleasure
Bodde här 3 nätter i mars 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is always amazing and courteous
Bodde här 4 nätter i mars 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
If you’re looking for a peaceful and comfortable stay I definitely recommend
Bodde här 3 nätter i mars 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

6/10 Okej

Makiko

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

4/10 Dåligt

Winter

Affärsresenär, Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Internet is no good.
Bodde här 7 nätter i april 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Definitely recommend for a peaceful stay
Bodde här 3 nätter i mars 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

4/10 Dåligt

Matt

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

6/10 Okej

Deon

Bodde här 1 natt i mars 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

4/10 Dåligt

Stanley

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

8/10 Bra

Adekunle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 7 nätter i mars 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

2/10 Väldigt dåligt

Shawn

Bodde här 1 natt i april 2024
Svar från Sam 26 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

4/10 Dåligt

Bindhyachal

Gillade: Renlighet
Too far from Washington tourist places
Bodde här 3 nätter i mars 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I consider it a home away from home 🙂
Bodde här 4 nätter i mars 2024
Svar från Sam 1 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

10/10 Fantastiskt

Danika

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Sam 1 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

2/10 Väldigt dåligt

Amaiya

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Sam 26 mars 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

6/10 Okej

Quanisha

Bodde här 1 natt i mars 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

2/10 Väldigt dåligt

Deirdre, Sneads Ferry

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Booked 3 nights, had to check out early to go to another hotel due to finding a live bedbug crawling in bed in the morning. Took the photo to the front desk, they refunded our remaining stay and previous night. Had to waste a day of vacation washing all our luggage/belongings at laundromat as well as cleaning out our car. Hotel was very run down, dirty. Breakfast was awful. Only booked this hotel because we book frequently at a County Inn Suites in another state for regular sports tournaments and never had an issue. They are definitely not all the same! Will never use any brand of Choice Hotel again.
Bodde här 3 nätter i mars 2024
Svar från Sam 15 mars 2024
Hello,We are sorry to know that you had a negative experience, we take these comments very seriously, our hotel has a contract with the top pest control company and we always have all reports negative as our hotel is completely pest free. This specific room has been checked thoroughly and not a single sign of any insects found. We hope to allow us to serve in the future.Sincerely,General Manager

10/10 Fantastiskt

Tsega

Gillade: Boendets skick och faciliteter
Excellent
Bodde här 3 nätter i mars 2024
Svar från Sam 14 mars 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

10/10 Fantastiskt

Bria

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love it!
Bodde här 1 natt i mars 2024
Svar från Sam 14 mars 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I truly enjoyed my stay. It was just what I needed.
Bodde här 2 nätter i mars 2024
Svar från Sam 9 mars 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

10/10 Fantastiskt

Yadira, Philadelphia

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy amable sus empleados y atentos
Bodde här 1 natt i mars 2024
Svar från Sam 9 mars 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

2/10 Väldigt dåligt

Jesus

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Svar från Sam 4 mars 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

4/10 Dåligt

Regina

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Wouldn’t stay here again
Svar från Sam 4 mars 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

8/10 Bra

Carine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Sam 4 mars 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

2/10 Väldigt dåligt

Rakim

Bodde här 1 natt i februari 2024
Svar från Sam 26 mars 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

6/10 Okej

Inga

Bodde här 2 nätter i februari 2024
Svar från Sam 26 feb. 2024
Thank you very much for your feedback, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

2/10 Väldigt dåligt

Ylianny

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was very bad in all aspects. The rooms were dirty and unkept. The rooms smelled like smoke (the sheets and the beds specifically). It was muggy which I am assuming there was some molding. The walls were paper thin and you could hear your neighbors conversation verbatim. The beds were so hard you could feel the bed springs inside. Very unpleasant environment. The pictures on Expedia are really false advertising and do not display how the rooms actually look. Conditions were so unbearable that i ended up checking out early and requesting a refund. Please find another hotel to stay in before considering this one.
Bodde här 2 nätter i februari 2024
Svar från Sam 19 feb. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

4/10 Dåligt

Adam

Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The room and furniture felt tired. The first room smelled very bad of smoke but they helpfully moved me to another room which smelled better. The staff was all very pleasant to deal with.
Bodde här 2 nätter i februari 2024
Svar från Sam 19 feb. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit

10/10 Fantastiskt

DANIEL

Bodde här 4 nätter i februari 2024
Svar från Sam 19 feb. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024
Svar från Sam 19 feb. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager