8850 Hampton Mall Drive North, Capitol Heights, MD
Recensioner
7,0
Bra
Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 322 av 1002 recensioner" "
10 - Fantastiskt
322
8 - Bra i betyg. 269 av 1002 recensioner" "
8 - Bra
269
6 - Okej i betyg. 137 av 1002 recensioner" "
6 - Okej
137
4 - Dåligt i betyg. 112 av 1002 recensioner" "
4 - Dåligt
112
2 - Väldigt dåligt i betyg. 162 av 1002 recensioner" "
2 - Väldigt dåligt
162
7,0/10
Renlighet
8,0/10
Personal och service
6,6/10
Bekvämligheter
7,0/10
Boendets skick och faciliteter
6,2/10
Hållbarhet
Recensioner
8/10 Bra
Peter
27 juni 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel is located a little bit outside Washington, but you can easily walk 20 min to get to the Metro. There are several small fast foods please all around and a 7/11 store. The hotel itself is well ok for the price. Clean rooms and nice staff trying to help out. The breakfast is good, besides paper plates and plastic utensils. No problem returning back one day.
Peter
Bodde här 3 nätter i juni 2019
Svar från MP 28 juni 2019
Dear Peter,
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
4/10 Dåligt
Wayne
Affärsresenär, Reste med sin partner
14 maj 2024
Gillade inte: Boendets skick och faciliteter
There was nobody at desk outside smoking, came down for breakfast at 915 in the morning no breakfast,no coffee coffee pot was empty.Called the manager and he told the guy where is the food and to get more out the guy preparing the food said there was no more, then I called the manager over to the waffle maker and showed him there was waffle batter all over the place.The bathroom had mold all over the tub also there was no stoppers in the tub they were on the ledge of the tub.I have stayed in country inn and suites before and this one was the worst.Also watched people work on there car in the parking lot for 2 days somebody should go check this place out.
Wayne
Bodde här 2 nätter i maj 2024
Svar från Sam 15 maj 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
2/10 Väldigt dåligt
Priscilla
14 maj 2024
Priscilla
Bodde här 1 natt i april 2024
Svar från Sam 15 maj 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
6/10 Okej
Nooruddin, East Brunswick
Reste med familj och småbarn
5 maj 2024
Gillade: Personal och service
Gillade inte: Bekvämligheter
Average 2 star hotel with no frills. It is not as bad as many reviews indicate but overall only good for a one night stay and not safe if travelling with young kids.
Nooruddin
Bodde här 2 nätter i maj 2024
Svar från Sam 10 maj 2024
Thank you for bringing this to our attention. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
8/10 Bra
Chanel
3 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Chanel
Bodde här 1 natt i mars 2024
Svar från Sam 10 maj 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
4/10 Dåligt
BLANCHE
Affärsresenär, Reste med familjen
1 maj 2024
Ac was cold
BLANCHE
Bodde här 2 nätter i april 2024
Svar från Sam 10 maj 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
6/10 Okej
James
Reste med sin partner
1 maj 2024
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
You get what you pay for. It’s cheap but there’s a reason.
Good for a cheap night stay.
James
Bodde här 2 nätter i april 2024
Svar från Sam 10 maj 2024
hank you for bringing this to our attention. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
2/10 Väldigt dåligt
Traimont
Reste med sin partner
25 apr. 2024
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk staff were good. But my room wasn't very clean at all. Stained carpet, dirty tub, food residue on the phone, dirty fridge, etc. Fortunately I ended up changing room after complaint. The king suite was better but stains on the couch, blown light bulbs and intermittent thermostat.
Traimont
Bodde här 1 natt i april 2024
Svar från Sam 26 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
2/10 Väldigt dåligt
Quintessa
25 apr. 2024
Gillade inte: Renlighet och boendets skick och faciliteter
Quintessa
Bodde här 2 nätter i april 2024
Svar från Sam 26 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
10/10 Fantastiskt
Gen
24 apr. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good
Gen
Bodde här 2 nätter i april 2024
Svar från Sam 26 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
2/10 Väldigt dåligt
Philcetta
Reste med familj och småbarn
23 apr. 2024
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I booked for 4 guests for two nights, we only had 2 towels and two washcloths. I requested more supplies around 0800, as we had to go out. I never received it until we left the hotel around 1200. Secondly, their dinner is too small and the breakfast is a joke. We had to go out for breakfast. The place is not organized and everything is a mess.
I know I will never go there again.
Philcetta
Bodde här 2 nätter i april 2024
Svar från Sam 26 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
10/10 Fantastiskt
Bria
21 apr. 2024
Bria
Bodde här 1 natt i mars 2024
Svar från Sam 26 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
6/10 Okej
Jose, Dorchester
Reste med familj och småbarn
21 apr. 2024
Gillade: Personal och service
There were people everywhere like hustling. Having kids not really a good environment
Jose
Bodde här 2 nätter i april 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
2/10 Väldigt dåligt
Philcetta
21 apr. 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Philcetta
Bodde här 1 natt i april 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
8/10 Bra
Carol
Reste med sin partner
14 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel was quiet
Carol
Bodde här 1 natt i april 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
4/10 Dåligt
Winter
13 apr. 2024
Gillade inte: Renlighet och boendets skick och faciliteter
Internet is not good. Heater need fix.
Winter
Bodde här 11 nätter i april 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
8/10 Bra
Dirk, Fürth
Reste med familjen
12 apr. 2024
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Super
Dirk
Bodde här 2 nätter i april 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
8/10 Bra
Kennar
12 apr. 2024
Kennar
Bodde här 2 nätter i mars 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
10/10 Fantastiskt
Lakisha, Newport News
Reste med familjen
12 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The area
Lakisha
Bodde här 1 natt i januari 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
10/10 Fantastiskt
Karen
11 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I recommend the jacuzzi suite. Much needed relaxation
Karen
Bodde här 4 nätter i februari 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
10/10 Fantastiskt
Karen
11 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really enjoyed my stay. Always a pleasure
Karen
Bodde här 3 nätter i mars 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
10/10 Fantastiskt
Karen
11 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is always amazing and courteous
Karen
Bodde här 4 nätter i mars 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
10/10 Fantastiskt
Karen
11 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
If you’re looking for a peaceful and comfortable stay I definitely recommend
Karen
Bodde här 3 nätter i mars 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
6/10 Okej
Makiko
10 apr. 2024
Gillade: Personal och service
Makiko
Bodde här 1 natt i april 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
4/10 Dåligt
Winter
Affärsresenär, Reste med sin partner
9 apr. 2024
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Internet is no good.
Winter
Bodde här 7 nätter i april 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
10/10 Fantastiskt
Karen
9 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Definitely recommend for a peaceful stay
Karen
Bodde här 3 nätter i mars 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
4/10 Dåligt
Matt
9 apr. 2024
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Matt
Bodde här 1 natt i april 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
6/10 Okej
Deon
8 apr. 2024
Deon
Bodde här 1 natt i mars 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
4/10 Dåligt
Stanley
7 apr. 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Stanley
Bodde här 3 nätter i april 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
8/10 Bra
Adekunle
6 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Adekunle
Bodde här 7 nätter i mars 2024
Svar från Sam 22 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
2/10 Väldigt dåligt
Shawn
4 apr. 2024
Shawn
Bodde här 1 natt i april 2024
Svar från Sam 26 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
4/10 Dåligt
Bindhyachal
2 apr. 2024
Gillade: Renlighet
Too far from Washington tourist places
Bindhyachal
Bodde här 3 nätter i mars 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
10/10 Fantastiskt
Karen
30 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I consider it a home away from home 🙂
Karen
Bodde här 4 nätter i mars 2024
Svar från Sam 1 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
10/10 Fantastiskt
Danika
28 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Danika
Bodde här 1 natt i mars 2024
Svar från Sam 1 apr. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
2/10 Väldigt dåligt
Amaiya
21 mars 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Amaiya
Bodde här 1 natt i mars 2024
Svar från Sam 26 mars 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
6/10 Okej
Quanisha
17 mars 2024
Quanisha
Bodde här 1 natt i mars 2024
Svar från Sam 22 apr. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
2/10 Väldigt dåligt
Deirdre, Sneads Ferry
Reste med familjen
15 mars 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Booked 3 nights, had to check out early to go to another hotel due to finding a live bedbug crawling in bed in the morning. Took the photo to the front desk, they refunded our remaining stay and previous night. Had to waste a day of vacation washing all our luggage/belongings at laundromat as well as cleaning out our car. Hotel was very run down, dirty. Breakfast was awful. Only booked this hotel because we book frequently at a County Inn Suites in another state for regular sports tournaments and never had an issue. They are definitely not all the same! Will never use any brand of Choice Hotel again.
Deirdre
Bodde här 3 nätter i mars 2024
Svar från Sam 15 mars 2024
Hello,We are sorry to know that you had a negative experience, we take these comments very seriously, our hotel has a contract with the top pest control company and we always have all reports negative as our hotel is completely pest free. This specific room has been checked thoroughly and not a single sign of any insects found. We hope to allow us to serve in the future.Sincerely,General Manager
10/10 Fantastiskt
Tsega
11 mars 2024
Gillade: Boendets skick och faciliteter
Excellent
Tsega
Bodde här 3 nätter i mars 2024
Svar från Sam 14 mars 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
10/10 Fantastiskt
Bria
Reste med familj och småbarn
10 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love it!
Bria
Bodde här 1 natt i mars 2024
Svar från Sam 14 mars 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
10/10 Fantastiskt
Karen
8 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I truly enjoyed my stay. It was just what I needed.
Karen
Bodde här 2 nätter i mars 2024
Svar från Sam 9 mars 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
10/10 Fantastiskt
Yadira, Philadelphia
Reste med familjen, Reste med sin partner
5 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy amable sus empleados y atentos
Yadira
Bodde här 1 natt i mars 2024
Svar från Sam 9 mars 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
2/10 Väldigt dåligt
Jesus
Reste med sin partner
2 mars 2024
Gillade inte: Renlighet och boendets skick och faciliteter
Jesus
Svar från Sam 4 mars 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
4/10 Dåligt
Regina
Reste med familjen
2 mars 2024
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Wouldn’t stay here again
Regina
Svar från Sam 4 mars 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
8/10 Bra
Carine
2 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Carine
Bodde här 1 natt i mars 2024
Svar från Sam 4 mars 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
2/10 Väldigt dåligt
Rakim
24 feb. 2024
Rakim
Bodde här 1 natt i februari 2024
Svar från Sam 26 mars 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
6/10 Okej
Inga
19 feb. 2024
Inga
Bodde här 2 nätter i februari 2024
Svar från Sam 26 feb. 2024
Thank you very much for your feedback, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
2/10 Väldigt dåligt
Ylianny
Reste med familjen
18 feb. 2024
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was very bad in all aspects. The rooms were dirty and unkept. The rooms smelled like smoke (the sheets and the beds specifically). It was muggy which I am assuming there was some molding. The walls were paper thin and you could hear your neighbors conversation verbatim. The beds were so hard you could feel the bed springs inside. Very unpleasant environment. The pictures on Expedia are really false advertising and do not display how the rooms actually look. Conditions were so unbearable that i ended up checking out early and requesting a refund. Please find another hotel to stay in before considering this one.
Ylianny
Bodde här 2 nätter i februari 2024
Svar från Sam 19 feb. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
4/10 Dåligt
Adam
17 feb. 2024
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The room and furniture felt tired. The first room smelled very bad of smoke but they helpfully moved me to another room which smelled better. The staff was all very pleasant to deal with.
Adam
Bodde här 2 nätter i februari 2024
Svar från Sam 19 feb. 2024
Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback in the process of fine tuning our operation. We hope in the future we are given the chance to rectify the situation and to meet or exceed your expectation on the next visit
10/10 Fantastiskt
DANIEL
15 feb. 2024
DANIEL
Bodde här 4 nätter i februari 2024
Svar från Sam 19 feb. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager
10/10 Fantastiskt
Karen
11 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Karen
Bodde här 4 nätter i februari 2024
Svar från Sam 19 feb. 2024
Thank you very much for your feedback, we are very glad to learn that you had a positive experience in our hotel, we assure you that we strive to provide the utmost levels of customer service and achieve guest satisfaction. Looking forward to welcome you again on the next visit and exceed your expectations. Best Regards, General Manager